Great people. Malia always follows up on our projects and makes sure we get what we need. Highly…read morerecommend

Fast response. Great Service. No regrets here. Would recommend to anyone looking for new or updated…read moreinfrastructure, phone systems, including VOIP, and service providers.

On Thursday, March 20, 2025, at around 7:00 PM, I took my 17-year-old daughter to this T-Mobile…read morelocation due to issues with her iPhone. Upon entering, there were two employees assisting customers, but neither greeted us or even acknowledged our presence. We sat down and waited patiently, assuming we would be helped soon. Over the next 45 minutes, not once did either employee say, "We'll be with you as soon as possible," or offer any kind of acknowledgment--not to us or to the three other customers who walked in after us. Instead, we all just sat there, ignored. The two employees were working with the same two customers for over an hour, and eventually, all three of the other waiting customers left due to frustration. After nearly an hour of waiting with zero communication, I told my daughter we were leaving and would go to the other T-Mobile down the street (1950 S Main St, Weatherford, TX 76086), which is not owned or operated by MobileOne. Before leaving, I approached the employee who seemed to be in charge--since the other employee kept asking him for help. He was a white male wearing a black durag. I politely asked for his name and the name of the other employee. Instead of answering, he defensively responded, "Why do you need to know my name?" He then refused to provide either of their names, stating that he wasn't required to. I then took a picture of him and it is attached. I calmly explained that customer service matters, and simply acknowledging customers when they walk in goes a long way. As I walked out, he weakly muttered, "Sorry." We then went to the T-Mobile at 1950 S Main St, where we were greeted immediately by Rudy and Alicia. They were both very professional, and within five minutes, they fixed my daughter's iPhone. When I told them about the poor experience at the other location, they were shocked at the lack of customer service and professionalism. If you need any T-Mobile services, avoid the MobileOne-owned store at 1314 S Main St and go to the T-Mobile at 1950 S Main St instead. Their customer service is outstanding, and they actually care about their customers. I will never return to the MobileOne T-Mobile location, and I highly recommend others take their business elsewhere.

Signed up for $50 a month internet. Logged in and looked at my account when I got home and they…read moresigned me up for $65 a month. Called, spoke to manager, he said he would change it since we barely got it and the bill wasn't due. Looked the next day, nothing changed. Called back, said they couldn't do it over the phone, and we guess he just said that to get me off the phone. The actual Wifi seems to be working correctly, but being lied to twice is pretty insane to me. I would not bother with this place if I were you. They don't accept the device in store either if you want to cancel, it's a whole thing. On par with the shady tactics

If you could give a zero stars review it would be more accurate than one star. Please if your…read morefamily has medical realted or other critical reasons why establishing internet service is essential make sure that you have a back up solution while you wait for install or choose another provider. Reliability to meet commitments is not something Frontier understands. We were trying to establish new service in an area of town where new lines needed to be installed by their 3rd party contractor. After placing the order several weeks ago and calling twice the pervious week to make sure that work would be completed....the day on stall nothing...no update no information about when service will be connected. When I contacted Frontier on the install day to get a more exact time for the installation I was told the work had not yet been even assigned to a tech because the external work was not completed. No call to update me that the service install would fall off schedule and that we didn't need to have someone take leave from work to be available. Customer Service can't provide the name of the 3rd party or a number to seek an update. The worst part of the customer service experience is the utter lack of accountability and consideration for their customer's time. When I asked to speak to a supervisor I was told it is impossible to be I could connected to a supervisor. They would need to call me back in 24-28 hours. When I asked who their agent's supervisor was they didn't know. The customer service agent has no way to transfer the call to a supervisor in the call center? Really? I'm sharing my experience not just to warn potential customers in my area but also with the hope that this review makes its way to CEO Nick Jeffery or Charlon McIntosh, Chief Customer Operations Officer. The answer is simple, meet your commitments or have the decency to not blame the failure on your 3rd party sub. Communicate you will not delivery as promised, say your sorry and reset expectations so your customer can make other arrangements.

Frontier Internet used to a good company. I signed up for the $29.99 offer which included a free…read morerouter. They never sent the router. I didn't care because I already had a great router. However, when we had an internet outage, tech support said they couldn't help me because we didn't have their router. Which is ridiculous. I spent 45 minutes on chat support trying to get the free router. They finally agreed to send it, but they are now charging us an extra $7 a month. Chat support said there would be no charges. They lied. This company uses chat support that doesn't speak English and they try to add on extra charges like con artists. It's been a week now since I've tried to get my free modem. They took the charge off but then demanded I return the modem. I have wasted at least 6 hours trying to get this resolved. Today I thought everything was resolved after spending an another hour on chat with them. Guess what, they just sent me another bill for the modem. Do not use Frontier Internet. You will waste hours on chat with people in some foreign company who don't understand English. They will say something is fixed and then try to bill you for something that is supposed to be free.

We are a mid-sized construction company. We contacted Telesys IT Services when we needed help with…read moreour IT systems. Our experience with the Telesys team has been outstanding. They came into our office, quickly determined what needed to be done, and then got busy bringing our IT systems up-to-speed. They made what seemed overwhelming to us at the time become stress free and seamless. Now that our IT systems are in place, the Telesys team continues to be responsive to our ongoing needs. They address any questions or concerns we have in a clear, informative way. They respond to our requests efficiently and effectively. And, they are always willing to go the extra mile to make sure everything is operating smoothly. The Telesys team is not only expert at what they do, but they do it all with a smile. Their commitment to customer service is obvious in the quality of service they provide, their friendliness, and their forthrightness in earning their clients' trust.

We recently completely upgraded our phone system using Telesys. Their suggestions and quick…read morereplacement of our old system made for a painless transition. We are very happy with the job. No down time. Bob Lay

On Thursday, March 20, 2025, at around 7:00 PM, I took my 17-year-old daughter to this T-Mobile…read morelocation due to issues with her iPhone. Upon entering, there were two employees assisting customers, but neither greeted us or even acknowledged our presence. We sat down and waited patiently, assuming we would be helped soon. Over the next 45 minutes, not once did either employee say, "We'll be with you as soon as possible," or offer any kind of acknowledgment--not to us or to the three other customers who walked in after us. Instead, we all just sat there, ignored. The two employees were working with the same two customers for over an hour, and eventually, all three of the other waiting customers left due to frustration. After nearly an hour of waiting with zero communication, I told my daughter we were leaving and would go to the other T-Mobile down the street (1950 S Main St, Weatherford, TX 76086), which is not owned or operated by MobileOne. Before leaving, I approached the employee who seemed to be in charge--since the other employee kept asking him for help. He was a white male wearing a black durag. I politely asked for his name and the name of the other employee. Instead of answering, he defensively responded, "Why do you need to know my name?" He then refused to provide either of their names, stating that he wasn't required to. I calmly explained that customer service matters, and simply acknowledging customers when they walk in goes a long way. As I walked out, he weakly muttered, "Sorry." We then went to the T-Mobile at 1950 S Main St, where we were greeted immediately by Rudy and Alicia. They were both very professional, and within five minutes, they fixed my daughter's iPhone. When I told them about the poor experience at the other location, they were shocked at the lack of customer service and professionalism. If you need any T-Mobile services, avoid the MobileOne-owned store at 1314 S Main St and go to the T-Mobile at 1950 S Main St instead. Their customer service is outstanding, and they actually care about their customers. I will never return to the MobileOne T-Mobile location, and I highly recommend others take their business elsewhere.

Kelsey is the best out there! Definitely go to her for all your needs! She is amazing and very…read morekind, always so helpful!

In a word, Andy Miffleton of Managed Datacomm is superb. He is knowledgeable, professional, on…read moretime, and did everything he said he would do. When it was time to purchase a new phone system for the office, he helped us find our way through the telephony maze. Throughout the installation process he served as a translator and advocate for us. We will definitely continue to use his services and highly recommend him.

From the owner: Telecom Contractorread more

Mutli site deal quote was for 11k. After rollout it was 14k as added some features and a rate…read morehike. Taxes and fees is where they get you. Their fee ( not federal or required) are over $3k and with federal taxes etc over $19k. They refuse to lower their "fee". Do not use logix no matter what. I also cannot get a response from anyone in charge unless I copy everyone and get rather ugly. Completely zero responses. Stay away from this scam. 11k to over 19k.

In my profession I have worked with many ISPs. Logix by far is the easiest to work with. As an IT…read moreservice company, I work with many carriers. My experience with Logix service, people and product has been great. You can be sure they provide a quality service product and great support. I continue to put my customers on Logix services. Internet is not a perfect science, but in the rare time there is a problem, Logix makes it right. They give all customers a written guarantee.

Called Precision Telecommuncations out to run some Cat 5 cables. They were very fair in price and…read moredid a fantastic job., I highly recommend them.

From the owner: Our team of licensed professionals and experienced engineers collaborate to sustain your home with…read morethe most efficient network, and your business with the competitive edge