Wanted to leave a positive review as I've been extremely impressed with Rich and his team at the…read moreWestchester Window World. I actually had windows installed by the Long Island Franchise prior to the Westchester opening and had TONS of problems mostly stemming back to the faulty installation. They sent my information over to Rich who came over to try and fix the issue. Rich has been honest, extremely knowledgable, and willing to go above and beyond to try and fix issues that he didn't even originate. I've sent him to a friend for a window install, and will continue recommending him. Definitely give him a shot!

From the owner: Enhance your home with Window World of Westchester, your trusted local provider of energy-efficient…read morereplacement windows, doors, and vinyl siding. Serving Westchester, Rockland, and the Bronx, we offer high-quality double-hung windows, entry doors, patio doors, and more--all backed by industry-leading warranties. Our expert team ensures professional installation and top-tier customer service. Contact us today to schedule your free in-home or virtual consultation and experience the Window World difference!

Hired Olsi to cut and install two bedroom doors in my apartment - fair prices, communicates well,…read moredoor look great!

I highly recommend, Olsi came by to help repair and assembly broken kitchen drawer. He is punctual…read morewith great follow up and professional. Fairly priced. Will definitely hire again. Thanks!!

Look no further. I would and have recommended Danny, Chris and the Royal team to everyone. We just…read moremoved into the area and we had a couple of doors that were in rough shape. Not knowing many of the local contractors. My first calls were to the well-known window and door vendors (Anderson and Pella). After getting their prices back, we had to reassess the scope of the project since we would not be able to afford to do all of the doors at once. We did some more research and I came across Royal Doors and Windows. They had a lot of five star reviews which made me skeptical. I called and Danny was at my house in a few days. He took very precise measurements and photos. He even came back because he wanted to double check something that he didnt get a perfect picture of. The meeting in his office was excellent. He was able to walk us through our options, the costs and details. Moreover, he was able to show us the actual doors and how they would look on our house using his pictures and big screen in his office. It made the process extremely easy. When the big day came, the install team was just as Danny had promised. Chris and his partner we quick, efficient, and neat. They replaced three large doors and a window over a two day period. They were so quiet doing it, I was able to work from home in the next room. The doors came out great and we couldnt be happier. And the best part their price was 40% lower than the original quotes we got so we were able to complete the entire project in one shot. Thank you Danny. We will be calling you for our next project.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

In my efforts to find a service provider to improve the state of a 30 unit residential building's…read morealuminum framed main entrance door, and correct a DOB violation, that required installation of a keyed, manual panic bar to be integrated to an existing electromagnetic lock set up (for use to secure the front door in the event of a power outage), I came across NYC Doors And More. While others claimed that the door was beyond repair, and that we first needed the services of an engineer to address the DOB Code compliance issue, Guy, from NYC Doors And More, spoke with me, and we arranged for him to survey the situation. On arrival, he very quickly, and confidently, observed that the job was not as complicated as had been presented to me by others, and he would research some options, and provide them to me as soon as possible. And that, he did. Guy understood that my priority was to reduce the operating, and maintenance headaches I was experiencing with this primary entrance door, including the fact that I was tired of replacing the hydraulic door closer, every one to two years. The phrase "penny wise, pound foolish" comes to mind when looking at the hardware choices that had previously been made. I was ready for an upgrade in quality for the hinges, and closer replacement, and I wanted a quality, code compliant, panic bar. Of course, quality upgrades cost more but I have to say: I've rarely felt so comfortable spending more than I planned, as I did with Guy, and NYC Doors And More. I had every confidence in Guy's carefully presented hardware recommendations, and his ability to implement them well. The result was that the installation and the subsequent operation of it all, exceeded my expectations. Six months later I still feel the same. The door now has a covered, one piece, full length hinge that will keep the door properly aligned, and seems indestructible, and a heavy duty hydraulic closer that will not have to be replaced for years to come. The DOB code correction (that other companies found so difficult to even address), was handled expertly; it's a truly seamless integration. They arrived, on time, worked efficiently, neatly, and were very accommodating, and patient, with the fact that everyone still needed to get in and out of that main entrance while they worked on the door. I will soon be having them perform similar work on the inner lobby door as well. All around, they're true professionals, and I would not hesitate to recommend them to anyone that appreciates quality, and solid workmanship.

Can only do basic repair and replacement. Doesn't work on any electric doors or anything new…read more Only has pickup truck so glass.door replacement out of the question.

They were very prompt in returning a call regarding the garage door repair of an elderly relative…read more We asked that they schedule through us and not do any major repairs without our permission. Chris, the tech, called prior to arriival. The issue was a missing bolt as well as some misplaced weatherstripping. In addition, everything was lubricated, and the door was now able to close. The entire visit cost $156, and although it was short, everything was repaired and the price was very fair. They didn't take advantage. We will definitely use them again.

These people use phony Medeco keyblanks which don't fit…read moregood and they break fast. They are expensive and not good quality. Avoid these locksmiths and key makers at all costs imho. They are not quality material or good work.

To start, American Windows Plus is responsive and speedy when it comes to new clients. They were…read moregreat to work with when I first had my windows installed 2 years ago. It's rare to see a 5 star business receive a low rating review like this, but unfortunately I had an incredibly disappointing experience, which I feel compelled to share with other homeowners to prevent anyone else from falling victim to their unprofessional behavior and lack of accountability. One of our large casement windows was factory damaged and no one noticed till it started to fog up over the past year. I requested a replacement as it was well within the 20 year warranty period. They asked for picture proof and I provided. I had to keep following up for 2 months because they couldn't provide a timeline for installation. When we finally aligned on a date they notified me within 1 hour of the appointment that they can't come because they had a situation. It's okay, things come up but you're suppose to provide a solution with next steps and not keep your clients waiting for an answer. What's truly disappointing is how Ken handled the situation. No one came to supervise the installation so that is a mistake on their part. Instead of acknowledging their workers' errors, they pointed fingers at me, accusing me of tampering with the frame & caulk. Mind you, none of my windows have caulk between the glass and frame. I'm so confused where that came from. I had photographic proof of the window's condition before and after installation, as well as security camera footage of their technicians using boxcutter and hammer to remove the frame (which I assume is what caused the damage). As a homeowner who had placed trust in American Windows Plus expertise, I was shocked by their lack of integrity and commitment to quality workmanship. A company that truly values its customers would have promptly addressed the issue, taken accountability for their errors, and worked towards a solution. Instead, they chose to evade responsibility and, quite frankly, tarnished their own reputation. Now, I have to live with the unsightly scars of their negligence - visible scratches and awkward caulk on the exterior window frame. Despite providing all the evidence necessary to prove their mistakes, Ken continued to deny their wrongdoing and refused to provide any solution or replacement. I share my experience here not only to vent my frustration but also to warn potential customers about the unethical practices of American Windows Plus. I believe it's essential for homeowners to make informed decisions when choosing service providers for their homes. It's clear that they prioritize their own interests over customer satisfaction and quality service.

I was extremely pleased with American Windows they replaced…read morea very large wall to wall window in my condo they were on time, neat and the window looks great I highly recommend them

They were absolutely amazing, professional and talented! I recommend them highly as the replaced…read moreall my windows and doors and I can't be happier! Best price and quality work!

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Called because of a sticking deadbolt on our front door. Although they were busy on the weekend,…read morethey came on Monday. The locksmith/owner took the lock and deadbolt apart and then reassembled it and checked the jam where the deadbolt sits when locked / he readjusted the jam. Tested the key himself and then had me test the mechanism inside my home and using a key outdoors. He also Tighten the screws to the front door to assure a Perfect smooth operation. Charged slight labor charge and a flat service charge for his distance travelled from Elmsford. Recommended.

Fast response and resolution on lockout situation and pricing was reasonable. Will definitely use…read moreagain.

I hired Gotham Window & Wood to repair my double hung windows with bars and they did an excellent…read morejob. They were quick to respond, provided free estimate and had the window repaired very quickly and professionally. I highly recommend using them and will definitely use them again if I need any window/door or wood repair needs. Attaching the photos of their job.

Great service. Installed new door and fixed window slidings…read more Great work on the new door.