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    Metro Motors KC

    2.1 (15 reviews)
    Open 10:00 am - 6:30 pm

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    5 months ago

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    9 months ago

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    4 years ago

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    10 months ago

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    3 years ago

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    2 years ago

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    2 years ago

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    4 years ago

    They are a great dealership that I have had the pleasure of working with.

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    Cable Dahmer Buick GMC Independence

    Cable Dahmer Buick GMC Independence

    (28 reviews)

    William H. Is a very kind, transparent salesman. He listened to all my needs and concerns. I got…read moreabout everything I wanted. A man that truly wants to make sure you are confident and satisfied with your product.

    I am writing this review to document an extremely unprofessional and misleading experience with…read moreCable Dahmer Buick GMC of Independence. I purchased a 2023 GMC Sierra 1500 AT4 for over $91,000. During the sale, the salesman, Frank, told me I was not allowed to use my grandfather's legitimate GMC employee discount, despite my grandfather working over 40 years on the GMC production line and the benefit extending to family. I was pressured to pay full price under the claim that multiple buyers were "ready to buy." Frank also advised me to purchase the truck personally and later transfer it to my roofing company, a process he suggested repeating for future business vehicles. That transaction alone took over six hours. Just over a year later, I returned and purchased two more vehicles: * 2024 GMC Sierra 2500 Denali ($10,000 down) * 2024 GMC Yukon XL Denali ($5,000 down) That transaction took over eight hours. I followed all maintenance requirements to protect my extended warranty. When my Sierra 2500's heater and mirror sensor modules failed, what should have been a routine warranty repair turned into a 27-day delay. I received inconsistent information and was eventually told the repairs were denied because I supposedly had the "wrong" extended warranty. I was never offered a commercial warranty at purchase. Only after weeks of back-and-forth, and after stating I would leave a detailed review, did finance manager Mike ("Big Mike") agree to upgrade the warranty and cover the repairs. During the delay, I lost a $16,000 roofing job because my work truck was unavailable. I requested reasonable good-faith remediation (tires and brake pads) due to the financial loss. I have received no response. I was also told by Mike that if I left a bad review, he would leave one on my company's page -- an unprofessional and retaliatory response. Despite being a repeat customer who spent well into six figures, I was met with poor communication, misinformation, and zero accountability. Contractors and business owners should be aware of how warranty issues are handled after the sale. Based on my experience, I cannot recommend this dealership.

    Bob Sight Independence Kia

    Bob Sight Independence Kia

    (46 reviews)

    Wouldn't leave ONE star!…read more This has been the most frustrating and unprofessional experience I've ever had with an auto shop. My car has been there since the end of July--nearly three months--and it's still not repaired. I was never told the part was on backorder, and after contacting my warranty company, I found out the part was actually available when the repair was approved in late August/early September. There's no reason this repair should have taken this long. They also tried to overcharge me, falsely claiming the extra cost was part of my warranty deductible, which my warranty company confirmed was not true. When I asked about accountability, Pete (the manager) said it was "neither my fault nor theirs" that the part was delayed -- yet no one ever communicated anything to me throughout this entire process. To make matters worse, Jordan hung up on me, and even after calling multiple times in one day, I still received no clear update on when my car would be fixed. They finally called me back, I got a call saying I have to pay prior to them even completing the repairs. I have never even heard of such a thing! I've had my car serviced several times by Kia and NEVER have had to pay prior to my services being completed! Despite the entire headache they have caused me! They also "mistakenly" thought I traded in my car which is why the communication also stopped! This dealership has shown zero accountability, terrible communication, and complete disregard for their customers. Not once have anyone thought to even apologize or take in how I felt as the customer! I would never, ever use this dealership again -- and I strongly recommend others stay far away.

    DO NOT GO HERE FOR SERVICES! By the way you will see I previously thought they were a good…read moredealerships! I was totally wrong. I went in for an oil change and later found out there was not enough oil put my car. My oil change light came over in between service and my son checked it said it was bone dry. As a courtesy they washed my which made mirror come off. Then try to charge me $650 to replace it. I asked them to put it back like it was.... they put some messy black tape on it. Which I had put glue on it. This was not notice by the naked eye. IT NOW LOOKS TACKY!

    Metro Motors KC - car_dealers - Updated June 2026

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