Levi walls was our salesman here today he was very good at his job and made sure we were happy with…read morethe truck that we bought today for being so busy all day he done an amazing job for only being his second month working there I highly recommend him if you are looking for a new ride

Wasted my time driving 30mins to wait another 30 before anyone acknowledged me. Then come to find…read moreout the truck was being held for an employee. Then they tried to sell me something I had no interest in. Just bad customer service. I guess cuz I am not buying top of line.

Got a good deal on my GMC Canyon live out of town haven't been back seems like any other dealership…read morethe sales people seem OK

I am writing this review to document an extremely unprofessional and misleading experience with…read moreCable Dahmer Buick GMC of Independence. I purchased a 2023 GMC Sierra 1500 AT4 for over $91,000. During the sale, the salesman, Frank, told me I was not allowed to use my grandfather's legitimate GMC employee discount, despite my grandfather working over 40 years on the GMC production line and the benefit extending to family. I was pressured to pay full price under the claim that multiple buyers were "ready to buy." Frank also advised me to purchase the truck personally and later transfer it to my roofing company, a process he suggested repeating for future business vehicles. That transaction alone took over six hours. Just over a year later, I returned and purchased two more vehicles: * 2024 GMC Sierra 2500 Denali ($10,000 down) * 2024 GMC Yukon XL Denali ($5,000 down) That transaction took over eight hours. I followed all maintenance requirements to protect my extended warranty. When my Sierra 2500's heater and mirror sensor modules failed, what should have been a routine warranty repair turned into a 27-day delay. I received inconsistent information and was eventually told the repairs were denied because I supposedly had the "wrong" extended warranty. I was never offered a commercial warranty at purchase. Only after weeks of back-and-forth, and after stating I would leave a detailed review, did finance manager Mike ("Big Mike") agree to upgrade the warranty and cover the repairs. During the delay, I lost a $16,000 roofing job because my work truck was unavailable. I requested reasonable good-faith remediation (tires and brake pads) due to the financial loss. I have received no response. I was also told by Mike that if I left a bad review, he would leave one on my company's page -- an unprofessional and retaliatory response. Despite being a repeat customer who spent well into six figures, I was met with poor communication, misinformation, and zero accountability. Contractors and business owners should be aware of how warranty issues are handled after the sale. Based on my experience, I cannot recommend this dealership.

I've had good experiences with this dealership in the services department. They have never tried to…read moreoversell me on anything, they would just tell me what was wrong and fix it. the few times they have had to fix my car (and I mean only a few over the last decade) for the most part it stayed fixed. When it didn't I took it back and true to their word, they didn't charge me to fix what they thought they had the first time around. In the past, when I've had my cars worked on at other shops, something kept happening with my car, or they would keep charging me for what they were supposed to the first time around. Maybe I was young and naive and didn't know better. Yes, I hear some of the people who have harped on me to learn how to maintain my own own vehicle, (which I didn't have until I was older) so, when I can't do it myself, they have earned my trust that they will do right by me. Therefore I always leave this place feeling better and a satisfied customer.

SUMMARY: If you are looking to buy a new KIA because of their affordability and their 100k mile…read moredrivetrain warranty DON'T. KIA allows for up to 1qt of oil loss per 1000 miles and will waste your time with oil consumption tests until you are out of warranty. I purchased my 2022 Kia Soul new here several years back. I have gotten my vehicle serviced here exclusively and have had the following issues: -Backup camera went out causing an electrical short making my gauges and lights go haywire - fixed under warranty (happened under 60k miles) -Camshaft was replaced due to vehicle running out of oil and throwing up a check engine light - fixed under warranty (happened around 55k miles) My main issue has been OIL CONSUMPTION. Since my camshaft issue around 55k miles, my engine has completely ran out of oil between each oil change that I get every 5k miles. I have been informed that it is within KIA spec to lose up to 1 qt of oil per 1000 miles. My engine is 4.5qt which means it is within spec to lose all of the oil in my engine within 5000 miles. I have had 3 sets of oil consumption tests, 2 rounds each, from 55k miles to 89k miles. The first round of each set, my engine has been found to burn more than 1 qt of oil. After the first test, they keep the vehicle overnight and perform a fuel system clean and have me come back the next day to pick it up just to have to come back in another 1k miles for a second test. When I come back for the second test my vehicle is conveniently found to be burning less than a quart of oil. The issue is my vehicle continues to run out of oil between each oil change so either this fuel system clean is a band-aid to pass the test, or the results of the second test are being forged. After doing some googling, I found that this is a common business practice by KIA in general, not just this dealership. As I am nearing the end of my warranty it seems like I am going to have to continue to top off the engine between oil changes or get them every 3k miles instead. That being said, the ladies that ring you up and set up the rentals are both very nice and do a great job.

3% charge if you use credit card and they don't even say anything jerks !!!!!!!!!!!!!!!!read more

Still Loving my truck thank you very much Michael and all of you at Metro Ford I've done business…read morewith you all for 15 years will not go nowhere else

I did NOT end up purchasing a vehicle from Cable Dahmer Chevrolet, let me get that out of the way…read moreup front... but I wish I HAD because I have nothing but praise for them! The ONLY reason I purchased a vehicle from someone else was because Cable Dahmer didn't have the EXACT car I was looking for... but they came so close. For starters, I was looking for a Black 2012 - 2015 Chevrolet Sonic RS 6-Speed Manual Turbo with under 100K Miles for around $6,000... and what they had to offer was a Dark Gray 2013 Chevrolet Sonic LT 6-Speed Manual Turbo with under 100K Miles for around $6,000... so close right? Everyone from the sales staff, to the customer service rep, to the finance officer were so kind, responsible and willing to work with me. They were all very patient and understanding as they bent over backwards to meet all of my requests during this Covid-19 Crisis. They were not pushy at all and they all communicated well via phone calls, texts, emails, pictures and videos despite the fact that they're based in Kansas City, MO and I'm in Dallas, TX. I was on the verge of making the 7- hour road trip up there to purchase the car they had to offer and had even placed a $500 deposit down to make it happen. But the weekend before my planned trip is when I found the car I ended up with being sold by an individual seller. In the end, Cable Dahmer was very understanding and I had no issues with keeping my $500 deposit back. I would HIGHLY recommend working with them for your car purchase needs. They are VERY professional and you'll be glad you did!

Sales and Finance are liars. Told me I was purchasing an exterior protection package that was…read moresupposed to be for fading due to weather damage. When I went to use it 2 years later, I was told I did not pay for that package, I paid for nitrogen in my tires, I had no idea what they were takin about! Why in the h*ll would I spend $1000 for air in tires that were replaced within the 1st year of owning the car! They pulled up my contract and it was on there in a language that I had no idea what it meant. They told me I was getting one thing and sold me something else! Next, I bout the maintenance service package, for 2 years the service dept did my oil changes and inspections, never found anything wrong but minor issues. I had told them about a noise that I heard occasionally but they dismissed it. My intuition told me to take my car to another dealership for maintenance, this dealership found axle issues, bearings problems and several other issues! The warranty inspector came out and confirmed the repairs needed. Thank God my extended warranty was still in effect otherwise I would have been out of $3,000! This dealership ripped me off and took advantage of me as a senior and woman! I'll NEVER recommend this dealership at any location! Beware!

The good: Friendly, non-pushy staff. Easy financing…read more The Bad: While I do understand buying 'as is' is a risk...They do not make sure the vehicles are maintained. All the money I had saved to get my vehicle registered has been spent to fix repairs. Every week something is going wrong with the car. So be prepared to drop money on getting maintenance done.

They sell bad cars. Don't buy from them they don't stand behind their cars. If you have an issue…read morewith the car after you buy it they blame it on you and don't fix it.

This business just underwent new management back in April, and I've noticed a complete 180 (in a…read moregood way!) from the way the business used to be ran. The new owners are very polite, and go out of their way to try and make every financial situation work in terms of being financed. I was worried coming in that my credit score was too low to be approved, but with my down payment and my trade they were able to play with the numbers and make it work! I just wanted to say thank you for getting me into a nicer vehicle than anyone else would have been able to get me into. I will definitely refer all my friends to Noland Road Auto Credit. Plus, they offer a $300 referral award for anyone you refer that purchases a vehicle! I've never heard of that anywhere else!

I had bad experience with them too. I was in market for a new car and I felt like they did not care…read moreif I buy the car from them or not and it was my job to make them happy. I went to Dave cross Motors and they fund the car and color that I wanted and deliver the car in 3days.

No concept of customer service and very arrogant, which in this economy is not a good combination…read more My only experience is with the body department. The ladies at the front desk were rude and not very well trained concerning customer service. They acted like coming into the store interrupted their busy day. When I spoke to the manager about the front ladies behavior he told me, "The front ladies didn't do body repairs." Then this manager said, " Our dealership does not have to earn people business, because they were that good." What, are you serious? When I told this manager that no one had treated me this badly as his dealership did, he said, "Then take your car some where else." What? The whole conversation was just so unbelievable I wondered if his dad owned the dealership. No manager would ever make the comments like this and still have a job. I wished I could have recorded the conversation to replay at parties or his GM. Surely, anywhere in KC would be better than this one.

I just want to say thanks for working around my schedule and thanks for showing up on time and…read morepaying cash for my old truck I will call u again if I need your services again

From the owner: We offer fast cash for all used unwanted junk cars vans and trucks running or not night or day free…read morepickup