STILL CAN'T BELIEVE IT! The car dealer would not buy back my…read more2014 iQ (Toyota Scion brand) saying it was too old. But CARMAX didn't flinch when providing an online offer so I took it in, expecting they would lowball it, which they did: by 1/3. However, some inconsistencies were reported by the agency, reflecting odometer tampering, battery & tires purchase dates, that were bringing down the price. Jose, at the Independence store gave me a number to call and see if the agency could match the information could explain so it could be updated before COB. Agency said it would take 3 hours, already 2:30, so it would be close. Long story short, the agency came through (I didn't have to spend the night in the store, as I had decided to stay until the items were updated). The final check was just what I was quoted on the CARMAX site. I knew what my car's value was. It was PERFECT and the store could set it out on the lot without touching up anything! EVERYONE, whether selling outright, or trading, should read carefully the details on the printed estimate that can bring a car's price down several thousand dollars. I ended up walking out with a check a few hundred less than the original online offer. Hats off to employees, Jose (shop), and Tiffany & Janelle, (office) who assisted me with my mobility issues and got me out of there fast. Thanks, Indep Valley View.

O stars. Never buy a car here. Unprofessionalism resides…read morehere and lack of integrity. Terrible experience after car salesman took my information, harassed, and stalked me. Human relations did nothing about it.

Car broke down late at night in Waldo, towed me back to Westport for a great price. Quickest…read moreresponse and the best price! Trustworthy dude, lady approved.

Ted came by to pick up my car and it was a quick transaction, very professional and friendly! I…read morewould definitely recommend this company!

great customer service and great communication! they gave me…read morea quote answered in a good timely manner and kept me updated on my pickup even with a busy schedule!

Got my money for the car, but then got a call from Dominic about needing another release of lean…read morefrom the bank that carried the loan, which was a hassle the first time we did it. They would not accept a copy of it, it had to be an original document. Was even offered 150$ to get it again from the bank, so my husband once again went to the bank and I sent the text we had the release of lean, and never heard back, can you say HEADGAMES! This company has little respect for their customers

Sold my 2009 Mitsubishi lancer today. It has been through a lot and it was time to move on. Ace…read moreAuto Salvage LLC came and bought my busted up car for a fair price. They are easy to work with and simple transaction. Great service and very reliable. I recommend this company to anyone!!

From the owner: Started on my own around 2008 always loved older vehicles and trying to salvage what parts were…read morepossible to save and interested in recycling recyclable metals I enjoy my job and love to recycle!!

Update: DriveTime & Bridgecrest - A Coordinated Scam That Lacks Basic Human Decency…read more Since my last update, my daughter went to DriveTime in person to speak directly with the General Manager, hoping for some level of assistance or at least compassion regarding the constant mechanical failures she has endured since purchasing the vehicle. Unfortunately, what she received was a dismissive, cold-hearted response. Despite the fact that she has only had the car for 90 days, the General Manager stated that because she was outside of the 30-day warranty, she was fully responsible for all major repairs--ignoring the fact that the car's brakes, rotors, tires, and oil system were already failing when she bought it. In an effort to appeal to his humanity, my daughter explained that this was her first time purchasing a car without her father, who passed away in 2022. His response? "If it was my daughter, I would let her learn her lesson." What kind of company leader responds that way to a struggling young mother? When she showed him pictures of the car's damages, he outright denied that DriveTime sold it in that condition, refusing to take any accountability. Instead of offering real help, he gave her a random mechanic's number and told her that her only option was to "sacrifice" and get it fixed herself. That meant: * Paying for a tow to a repair shop * Paying a mechanic for diagnostic testing * Paying for expensive repairs * AND still making her car payments--for a vehicle that isn't even driveable Even after all this, Bridgecrest continued harassing her for payments without any acknowledgment of the situation. Their customer service reps refuse to escalate calls, and the only response she gets is "When are you going to make the payment?" At this point, it is clear that DriveTime and Bridgecrest operate as a coordinated scam--preying on hardworking people, pushing them into unreliable cars, and offering no real solutions when those cars fail. My daughter has now towed the vehicle to a mechanic, and I will provide further updates once we receive a full diagnostic report on the damages. To anyone considering buying a car from DriveTime or financing through Bridgecrest--DON'T. This company does not care about its customers, their financial well-being, or their basic dignity. Avoid them at all costs.

A year ago I bought a second-hand Ford Escape, there and, according to them, the only problem the…read morecar had was a small bump in the bumper And I told myself a slight blow nothing happens but how the next day of getting out of the dealer the car was throwing a lot of oil when it came to putting it on the highway it was choking the band it burst the alternator didn't work the engine it had a bad elevator shaft among other things I went to the dealer to talk to the manager and they told me that I wasn't there to talk to the guarantee I talked to the guarantee and they didn't want to be responsible I talked to the financial they didn't want to be responsible anyway I went to the dealer to look for the manager again and he told me that they couldn't do anything,I told him ok I will have to take other types of letters in the matter I said and the manager told me asle as you want from there I came back after a year to see if I could change it and the same manager told me that the car had to have a value of 4,000 dollars so that they could change That happened to me in this dealership that is here in the independence, never in my life will I go to buy another car from that dealership in my life and even less I will recommend them, since the only thing they are doing is scam people by lying to them and giving false stories of every car they have there and for those who are going to buy their car for the first time, check it from the engine to the inside and do not trust the story they give you because what they tell you is not what the car really has.

I recently had to junk my old car and saw that this business had great reviews, so I took a chance…read moreand called the day before I actually wanted the car to be picked up (I also called another place and they didn't answer). The guy I talked to initially said I needed to speak to his son about the condition of the car, so once I made contact with the son, he said he could pick it up in 20 minutes. I wasn't ready yet and told him as much. I called again the next day and he was there within 30 minutes after I called. He paid me in cash exactly what he said he would and towed the car away. He was really nice and very friendly. Overall a positive experience. Just know that if you call, they are ready to come pick up your car in like 30 minutes!

From the owner: Cash for Cars Fast and Friendly Service. Sell your car today for CASH. Quick. Recycle that old car,…read moretruck or van. Make room in the garage or driveway and get rid of an eyesore all at once.

Had a really nice experience buying here today. Mike Gard was upfront and honest. Financing was…read morestraight forward. Very little upselling... I was impressed how they asked me what was important to me in my new car... unfortunately they didn't have a car in their inventory that hit each of my "wants". To my surprise, they found one close and delivered. Great place to do business.

I have been waiting over 4 hours across two days to complete the purchase of a used vehicle and…read morehave yet to see the sales manager or finance manager. They haven't made even a cursory effort to complete this process