Got a good deal on my GMC Canyon live out of town haven't been back seems like any other dealership…read morethe sales people seem OK

I bought a Chevy equinox from there and it is a nice vehicle except it's got no power cuz it's 4…read morecylinder it. The oil apparently needs checked often to prevent low oil and possibly blowing the motor. I woke up on Friday and the car wouldn't start so a tow came and got it because they had y vehicle and when I got back I test drove a couple more but they were too expensive so they told me if I kept this car they would fix everything on it. I told him the muffler needs fixed, the brakes need fixed, the battery (obviously)and the tire pressure sensor needs fixed. I got told they put it on the machine and the error they got was only saying the battery was bad (diagnostic machines don't do that). Out of all that they only replaced the battery and finally on day 4 of purchasing the car they fixed the tire pressure sensor. They said if they fixed the muffler it would make the price of the car go up meaning they knew it was bad. I wanted to know what made the battery go bad and so I had it put on diagnostic machine from my mechanic and it is a bunch of things that all connected to the body control module and that it is going bad. I relay that to my rep and he just blows me off. It's an $500- $1500 fix!!! Don't buy a car from here unless you expect to spend at least $20,000.

Wouldn't leave ONE star!…read more This has been the most frustrating and unprofessional experience I've ever had with an auto shop. My car has been there since the end of July--nearly three months--and it's still not repaired. I was never told the part was on backorder, and after contacting my warranty company, I found out the part was actually available when the repair was approved in late August/early September. There's no reason this repair should have taken this long. They also tried to overcharge me, falsely claiming the extra cost was part of my warranty deductible, which my warranty company confirmed was not true. When I asked about accountability, Pete (the manager) said it was "neither my fault nor theirs" that the part was delayed -- yet no one ever communicated anything to me throughout this entire process. To make matters worse, Jordan hung up on me, and even after calling multiple times in one day, I still received no clear update on when my car would be fixed. They finally called me back, I got a call saying I have to pay prior to them even completing the repairs. I have never even heard of such a thing! I've had my car serviced several times by Kia and NEVER have had to pay prior to my services being completed! Despite the entire headache they have caused me! They also "mistakenly" thought I traded in my car which is why the communication also stopped! This dealership has shown zero accountability, terrible communication, and complete disregard for their customers. Not once have anyone thought to even apologize or take in how I felt as the customer! I would never, ever use this dealership again -- and I strongly recommend others stay far away.

where do I start ... first love all my Kia's 4-5 from bob sights ... last free oil change told me I…read moreneeded alignment... said no thanks ... guess what started vibrating afterwards... discount tire rotated and balanced tires ... guess what no vibration ... sorry Todd ... Will not get my or family business anymore ... Jay Riley

3% charge if you use credit card and they don't even say anything jerks !!!!!!!!!!!!!!!!read more

I had to wait 3 HOURS for an oil change. There's no excuse for that, that's just straight…read moreridiculous. Never going back, thanks a lot

UPDATE!!!!! Great news! The manager at Cable Dahmer Chevrolet; Alex reached out to me almost 2…read moreweeks ago & wanted to make everything right. We discussed my concern & I dropped my vehicle off. I picked my vehicle today & was very satisfied. Alex followed through with his promises & he installed a front license plate bracket without asking. I'm so happy now. Thank you so very much Alex!!!!

I have purchased several cars from this dealership, and it has been entirely because of one…read moreperson--Fred Rizi, the finance manager. He has always gone above and beyond to help me secure a great deal and ensure a smooth, hassle-free experience. As long as he's there, I'll likely continue buying cars from them. However, the service department is a different story. It desperately needs proper training, as every visit seems to bring a new issue. My 2021 Corvette needed a simple software update for the radio. Four hours later, they had messed it up so badly that they had to order a replacement. My wife's Chevy Tahoe was in for an oil change, and while we were waiting, they mistakenly gave our vehicle to another customer who was picking up a Tahoe for transfer to another dealership. It took two extra hours to get our car back. Most recently, I scheduled an appointment for an oil change and a recall fix on my 2024 Corvette C8. They assured me they had the necessary parts and that the repair would take only two hours. Five hours later, I returned to find my car still on the lift, and they admitted they had the wrong part. I left without the recall being completed. These incidents are not isolated--I've had similar issues in the past. At this point, I'm seriously considering taking my vehicles elsewhere for service.

The good: Friendly, non-pushy staff. Easy financing…read more The Bad: While I do understand buying 'as is' is a risk...They do not make sure the vehicles are maintained. All the money I had saved to get my vehicle registered has been spent to fix repairs. Every week something is going wrong with the car. So be prepared to drop money on getting maintenance done.

Metro Motors sold my son and I a 2020 Nissan Altima, and within 30 days and only 130 miles,…read morediagnosed with blown head gasket, and had to have new motor. MMKC told us to go to Kelly Tire's to get it fixed, and they sent us elsewhere. MMKC offered NO HELP financially to a $5800 repair. DO NOT go to this dealer. Bad news!

This business just underwent new management back in April, and I've noticed a complete 180 (in a…read moregood way!) from the way the business used to be ran. The new owners are very polite, and go out of their way to try and make every financial situation work in terms of being financed. I was worried coming in that my credit score was too low to be approved, but with my down payment and my trade they were able to play with the numbers and make it work! I just wanted to say thank you for getting me into a nicer vehicle than anyone else would have been able to get me into. I will definitely refer all my friends to Noland Road Auto Credit. Plus, they offer a $300 referral award for anyone you refer that purchases a vehicle! I've never heard of that anywhere else!

I had bad experience with them too. I was in market for a new car and I felt like they did not care…read moreif I buy the car from them or not and it was my job to make them happy. I went to Dave cross Motors and they fund the car and color that I wanted and deliver the car in 3days.

No concept of customer service and very arrogant, which in this economy is not a good combination…read more My only experience is with the body department. The ladies at the front desk were rude and not very well trained concerning customer service. They acted like coming into the store interrupted their busy day. When I spoke to the manager about the front ladies behavior he told me, "The front ladies didn't do body repairs." Then this manager said, " Our dealership does not have to earn people business, because they were that good." What, are you serious? When I told this manager that no one had treated me this badly as his dealership did, he said, "Then take your car some where else." What? The whole conversation was just so unbelievable I wondered if his dad owned the dealership. No manager would ever make the comments like this and still have a job. I wished I could have recorded the conversation to replay at parties or his GM. Surely, anywhere in KC would be better than this one.