1 STAR -- SAVE YOUR MONEY AND GO SOMEWHERE ELSE. This was hands down the WORST nail salon experience I have ever had. I told my nail technician FIVE TIMES that I did not like the color. Instead of stopping and listening to me, she started WORKING FASTER, ignored me, and repeatedly said, "Too late, too late." How is it too late when I am STILL sitting in your chair telling you I'm unhappy?! She also skipped the base layer I normally receive with dip nails and dismissed me when I questioned it. The final result is HORRIBLE--every nail is shaped differently, the color looks terrible, and the entire set looks rushed and sloppy. Then, to make an already awful experience worse, after I paid, she HELD ONTO MY CARD while waiting to see if I was going to leave her a tip. Absolutely unacceptable. I did not wait until I left to complain. I spoke up FIVE TIMES during the service and was deliberately ignored. I left angry, uncomfortable, and with nails I now have to pay someone else to fix. I would NEVER recommend this salon to my family, friends, or anyone else. SAVE YOUR MONEY. GO SOMEWHERE ELSE. read more

After years at another nail salon a change had to be made. I came to this location located directly across from the Owings Mills Library/CCBC campus. It was very quiet. It is semi overly decorated and very tight as its a small shop with multiple tech stations and about 6 pedicure chairs crammed in. It was after 6pm with three nail technicians working with three clients. I noticed the nail technicians from the shop I previously patronized for years and walked away from. Lucy greeted me as I walked in and provided me a nail polish book and stated she will be with me in a couple minutes as she was finishing up with her client. I was motioned in the chair and nope Lucy did not speak bad about the previous nail salon eventhough I was upset about my experience. That's good in a person. Lucy's husband Leo came from the same shop as well. I was able to get my nails done by Charlie (Charles) as Lucy stated he was better at shaping the nails as I wanted. I had to get my old acrylic taken off as I started removing such earlier from my experience at the other shop. It cost me $10. Charlie was such a peaceful person and I was satisfied with his art of doing an overlay onto my natural nails. It was not thick, eventhough I expressed my picky desire of how my nails are shaped and the technique of acrylic process on my nails. I chose white and of course that wasnt as simple as they have many different polishes of white with different finishes and appearances once on the nail. I made a decision after Lucy assisted with placing several white polishes on her nails for view. Charlie was quick and did not roll the drill over my nails too much nor my cuticles. The process was stress-free and I left feeling good about my decision to patronize this location. Its a bit pricey and parking is hard during certain days and times. But with the ease of mind and less negative attitudes from a certain area of people it is okay to pay a little more. I was not able to get a pedicure due to my timing but will return for it. I was informed that Charlie has a heavy clientele and their is a need to make an appointment to be sure to get nails done. Lucy provided me his business card and stated walking in today was by luck and normally doesnt work. I will return. read more

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Two different people did my manicure and pedicure. Manicure didn't last a day, and my cuticle was cut during my pedicure because she dug into my skin instead of clipping like normal. read more

I just want to cry she asked for my inspo picture and made it seem like it was so easy for her but then gives me a whole different look why deceive people on your work! It's so frustrating and then when I ask to make it like the color I showed she gets upset. Waste of $55 on short ugly nails. This is exactly why independent nail artist are better than most of these salons. Pleaseeee just stop telling people you can do a design you can't not deliver!! That's all and I promise you honesty always wins! Now I have to go home and fix my nails! The shape is ridiculous read more

Metro Nails & Spa - My nails. The shape is not even what I asked for. - Nail Salons Near Me - Owings Mills, Maryland

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My friend recommended me here. I did my full-set dip and deluxe pedicure and it was great. Beautiful cleanest of salon and the staffs were friendly. I would recommend others to try this salon out. I would be back soon. read more

Metro Nails & Spa - beautiful and clean - Nail Salons Near Me - Owings Mills, Maryland

Was in town and needed to get both pedicure and gel mani. To start off, it was a super clean, spacious and welcoming salon/spa. My nail tech was friendly, however I know she wasn't happy when I politely declined a gel pedicure. When it came down to the gel manicure, I found it super odd how THIN each layer was. It was super sheer. I had to go back and fourth with her when I asked for a third layer. I have darker hands and two coats isn't enough, and she said if it's three it's too thick and looks cheap - I've had plenty of manicures and know none of that's true, especially when done correctly. Overall the entire service was priced on the mid-high range. So -- less than the one week mark, I already got a chip. Then a week an a half in my natural nail on one of my fingers starts to break at the base. And now that we're a few days from the two week mark, one nail is almost fully chipped away, and the rest are starting to lift. Probably one of the worst quality services I've had done based on how incredibly sheer she painted my nails. Serious waste of money. read more

Metro Nails & Spa - Nail Salons Near Me - Owings Mills, Maryland

I don't like giving negative reviews but I didn't have a good experience here. The lady who did my nails didn't seem to speak any English at all and didn't understand basic terms like when I said cut it very short. There is next to no massage with the basic pedicure and they don't scrub much. My manicure was one of the worst I have ever received. There were so many runny lines. She also forgot to do any lotion or massage. I'm not sure if it's just my lady and other people here are better. read more

Metro Nails & Spa - Nail Salons Near Me - Owings Mills, Maryland

I have been going to Metro Nails for a couple years now since it was close to my house. I have no problem with the cleanliness here. They always open a new pack of tools in front of me when i sit down and everything looks like its in place. I just have such wildly inconsistent experiences here service wise sometimes my pedicure is perfect and my nail tech is on point and other times like last week my manicure only lasted 2 days and my nail tech shaped some of my nails square like i asked and other rounded. I just never know what kind of day i am going to have. I might have a great experience or i might leave with one eyebrow shorter than the other after I explicitly asked for my brows to just be cleaned up. the prices are good but Its like russian roulette walking in the door. read more

This place is really hit and miss. Sometimes you walk out of here and you're super pleased, then other days you question why you even came here. It seems if you're not a regular customers, they rush you out of there so they can accommodate the frequent flyers. I will only come here if I am in need of a quick pedicure. Other than that, I'll pass! read more

I came here the day before my sisters wedding to get my nails done. Usually I'm an avid Yelp reader before I select any service place. However because of timing, I decided to just choose this place since it was close to where I would be getting my hair done....a decision I would later regret. I figured getting a regular pedicure and manicure wouldn't be too difficult...wrong again. First the pedicure: I paid $5 extra for the callus removal because I knew I'd need it. However he definitely didn't go to town as much as I know my feet require. There was a point I had to ask him to go over it again. And even then, he could have still done more. The other parts of the pedicure (cuticle removal) also could have been better. It just felt like a rushed job. The nail painting was also sub par at best. I feel like I could have given myself this service at home for free. I was clear about what I wanted (even repeated it multiple times). For the manicure I just wanted a REGULAR Manicure. So when he started filing down my nail bed (how you would if you were getting a full set) I was so confused. When he brought out the filing pen i even said it again that I'm just doing a REGULAR MANICURE. But he proceeded to file down my all my nail beds. It wasn't until he brought out the nail tips and I told him again I'm just doing a regular manicure that he finally understood. I wish he had just listened from the beginning so he wouldn't have filed down my nails. The manicure itself was also sub par just like the pedicures. He cut me twice and I had to ask him to do another coat of polish because it wasn't opaque enough after 2 Coats (it was a very light color). He also asked me to wash my hands after he had put lotion on them, which didn't make sense to me but I obliged. Clearly a mistake since I left with my hands drier than how it was when I walked in. During the drying I accidentally smudged my thumbnail so I asked him to redo it. The way he fixed it was so strange. He used a brush covered in acetone to wipe over it, but he didn't fully clean off the polish. So when he repainted it, it looked smooth, but as it dried you could see that there's an unsmooth layer underneath (see picture). I might as well have not asked to fix it. I didn't even bother to go back to have it fixed again because what's the point at this point. I paid $45 for the whole service, which to me is on the pricier end for a regular manicure and pedicure. I probably won't be returning not only because it's way too far from my home, but also I was not at all impressed. Perhaps other employees there might do a better job (while I was there multiple people came in requesting for specific people) but I don't care enough to find out. What I got was ok enough to get me through the wedding but not enough for me to come back. read more

Metro Nails & Spa - Shop - Nail Salons Near Me - Owings Mills, Maryland

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I arrived at the location after calling first to ensure that they were not crowded. When the shop first opened, I used to visit here often. After I left the area, I stopped going there. In those days, the shop was always busy, so I had to check before proceeding on my most recent visit. After I was told that they were not busy, I headed over there immediately. When I arrived, it was about three people being serviced for pedicures. She asked what services I was having done. I was then directed to the pedicure area and handed a book with gel polish color swatches. I already had an idea of what color I wanted, so I looked through their availability to get a color code. She told me that the technician was still at lunch, but she would be with me soon. I continued to look at the colors and then my phone. A short time later, I saw a technician come out the back. I realized that I remembered her from the past and that she had done my nails a few times about three or four years ago. I saw her sit down in one of the pedicure chairs and begin folding towels. I thought to myself maybe this isn't the technician who is doing my nails. She then picked up her Starbucks cup and began stirring the contents and eating ice off the spoon. I looked in her direction still wondering if she was the technician or was it going to be someone else. She finally walked over to me and asked if I decided on a color. I told her the code and handed her the swatches. She returned saying that they did not have the gel polish and matching regular color because it was missing. I really wanted that color and had my mind set on it for a number of reasons. I looked through the swatches again and found another gel brand with a similar color. Lo and behold, that color was missing as well, so it was a no go on that one too. I then found another bright color and viola, they had both matching colors. From the time that she began my nails, she started multitasking too much. She was working the front desk, doing eyebrows and everything except starting my nails. For it to have been so few customers in the shop, she had a lot to do at the expense of my time. Once she got started, she did not stop again until my hands and feet were done. My nails look pretty good right now. The true result will reveal in about a week or so. read more

Quality of pedicure is awful! And when questioned technician began speaking in her native language to the employees and it felt very uncomfortable for me as they f a comment was being made about me. Looking at their ratings, they won't stay in business long. They are definitely not hospitable. No wonder o was able to get in in the middle of a Saturday afternoon without waiting. Just RUDE!! read more

My BFF scheduled me an appointment here 6'28'2020, this is her regular spot. It was clean and they were taking all of the pandemic precautions mandated by the state. I was there just for a pedicure. My experience is was decent. I didn't give 5 stars because although I got gel polish on my toes, it chipped in the 1st week. Due to it being the height of the pandemic and I had no where pressing to go I did not make a big deal out of it. I will give them another shot in the future but just as a backup to my usual location. read more

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Not a fan. Pros - Great location, large salon Cons - Cheap products, sketchy parking, cluttered, tasteless decor, not customer service oriented Will not return read more

Metro Nails & Spa - Had to shake polish up endlessly to fill in the empty portion to take picture. - Nail Salons Near Me - Owings Mills, Maryland

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I wouldn't mind the price of the quality matched. I got charged for a dip manicure plus a 10 buck charge and I'm still trying to figure out why. Here's the story: I went in for a fill with one broken nail, my thumb, I chose a simple dip powder to replace. The technician went and got a gel polish instead. He worked my nails, back filled and replaced my thumb nail and told me to wash my hands and as I'm washing my hands, my pinky nail broke. I came back, asked him to replace it and because he'd apparently worked my nails so much that they had become thin, I told him that he had to use the dip powder but do an ombré so that it filled evenly with the back fill he'd already done. Get this: my mans didn't even know how to do ombré. So he asked the other guy how to do it. I'm still trying to figure out where $55 is showing up on what I had done My results: the two nails that were replaced aren't even close to matching the rest. My previous set had a pink undertone and the ones that were replaced are obviously clear. I thought choosing a pinkish powder would offset it a bit but it didn't. My fill in is so poorly done that you can literally still see where my old set had ended. The pinky is horribly done because the technician was too lazy to take the entire thing off and only made space to put a new nail on and tried to back fill the tip which was Obviously outside his skill set and done horribly. I'm still trying to figure out where $55 is coming from. 0/10, would not recommend. They do nice pedicures tho as long as you don't need actual work done on your feet. read more

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Dirty, rude, rough. If you value your health and want a proper pedicure, go to another salon.

I've been coming here for a while, and every time I am completely satisfied ! Great customer service my nail tech Tim does a great job on my nails and giving me the exact look I'm going for. Nail shape is on point ! I love this place and I keep going back ! read more

Metro Nails & Spa - Nail Salons Near Me - Owings Mills, Maryland

My initial plan was to give this place three stars and say the following: "Meh. Adequate mani and pedi. The work isn't super precise but it's not terrible. It'll do..." BUT THEN, the very next day, the polish on my nails is totally chipping and flaking off!! I haven't done anything strenuous with my nails. No dishwashing, no gardening, no scraping paint off of walls with my bare hands....In fact, all I've really done today is read, watch tennis, shower and eat a salad. WHAT kind of trifling manicure would disintegrate from that?? I really can't believe this. The manicure was fairly inexpensive, and I guess maybe you get what you pay for sometimes, but this is absolutely absurd. Skip this place altogether. It's just not worth it. read more

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I just moved to the area from Las Vegas and desperately needed to refresh my dipped manicure. I called for an appointment and the staff was able to get me right in, even though they seemed busy (it was a Saturday, mid-morning). They carried my favorite fall color that is generally hard to find and my tech did a great job on my nails. I am very pleased with my experience and will definitely make this my go to spot. That is saying something since it usually takes me months to find a nail salon I really like. read more

My pedicure has started off well. I like that she has taken her time to buff my toenails - much like how Wanda had her nails done on Martin with a big sander!! Any whoo...there two tvs. The sound is very low. I wish there was some other background noise to make the experience more spa like. My fill in gel manicure was well done. The color is shiny and almost flawless. Disappointed that my cuticles we're not treated. Altogether I paid 30 for the pedicure and 35 for the gel fill in. This is about 5 dollars more than elsewhere for the fill in. I do like that the female techs had their nails done. read more

Metro Nails & Spa - Pedicure pricing. ..there's more on the back. - Nail Salons Near Me - Owings Mills, Maryland

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Tim did an awesome job on my nails!! He removed my old set and gave me a beautiful new set! He's very personable and professional!! I will be returning! read more

Metro Nails & Spa - Overlay- French - Nail Salons Near Me - Owings Mills, Maryland

Have been here twice and both experiences have been amazing. Super friendly, very professional, clean and relaxing. Ask for Steven or Tina they both do an amazing job. Have received so many compliments about my nails and how perfect they are. Prices are good but, wish that they would do the " if you use cash you get 5% off" I think that this will attract more clients and retain a few customers. Finally a nice clean relaxing nail salon. read more

Metro Nails & Spa - So far so good - Nail Salons Near Me - Owings Mills, Maryland

Nice, please environment. Music would make it more pleasant though. Also, a little pricey, especially since they don't offer WiFi. Otherwise, fast, friendly service. read more

Worst manicure of my life. Went in with no polish on my nails and got a gel polish on my nails and toes. They only had cheap polish with bad color options. No OPI or Essy. And $50 just to polish. When I walked out, my nails and toes had bubbled everywhere. In my one nail, there is even a fleck of dust stuck in the polish. Absolutely terrible. I highly recommend anywhere else but here. read more

Metro Nails & Spa - Bubbles, messy edges, awful!! - Nail Salons Near Me - Owings Mills, Maryland

this was my first time in the salon First the positive: beautiful, clean salon. Very friendly, accommodating and professional. And now the negative: I asked for a manicure with dip powder. I was directed towards a station, while the girl was having a lengthy conversation with the hostess. I kind of figured she was getting off soon and she didn't want the hassle of removing the old dip powder. However, she was very nice and talkative and sweet while she was doing my manicure. She kept getting up and going to talk to a man who she claimed was her father. The entire time she was doing my nails all the other ladies in the salon we're coming over to watch and they were all talking amongst themselves. I seemed to be a star with all the attention my nails were getting. It took her 95 minutes to complete my nails! while filing my nails, she cut my finger tip and made a few more of them. Extremely painful. They looked good but I was extremely surprised when they charged me $60. I usually pay 40 at most salons anyway by the end of the day, every single nail was chipping, cracking, and just simply a mess. I can actually peel the powder off. Thinking back, and remembering that she had to open the dip powder and the fact that she kept running over to speak to someone leads me to believe that they are just beginning to use the dip powder and that she had no idea what she was doing. Long story short, they charged me $60 to be their test dummy and I hope they read this and get training to do it better!! I wish I could post a picture to show you just how bad it is. I am on my way to my salon for a full set, so actually their mistakes cost me a lot of $$$, but I wouldn't even cons going back. read more

I've been coming to this nail salon on and off for about a year. I called ahead to ask about prices because it's been a few months since my last visit. I informed them when I called that I had gel on my toes/nails. He said ok, gel polish change is $25, pedicure $30 depending om the type pedicure I was getting. Fast forward to me paying.. I get to the front..$80..ahmmm come again. I have never paid that amount for nails. Never ever ever will I go to this place.. I will not be going back. read more

I had an appt but no one greeted me for 10min. After being passed around between 3 nail techs, I picked out a red glitter dip. He didn't paint the nail and dip it into the powder, like normal. He used a brush and put thick globs on like acrylic fill. My nails are clumpy and lumpy, half the cuticles are covered, and I have chunks of dip underneath my nail. The color came out silver and red, when I complained that it wasn't the same color, he said the sample was polish but I got dip, so it's different. I've never had a dip come out a different color than the sample before. I'm pissed I have this crap on my nails for the next few weeks AND for Christma, it's embarrassing! read more

Worst experience I have ever experienced. Nail tech was basically ripping my nails off. I had nice long natural acrylic nails and I asked for them to be cut super short because of #datrona .... However, my nails were cut too the brim. The nail technicians were rude and cursed at a teenager while she was getting her nails done. Inappropriate because she is a minor. Overall, horrible service. read more

Metro Nails & Spa - Nail Salons Near Me - Owings Mills, Maryland

This is my go to place for my nails! Tim is my go to guy! He and the staff here are always so very friendly! Whether it's just to pamper myself or for a special occasion! I've always had nothing but great experiences here!! read more

I like this spot a lot. While it's always bustling, the employees are very kind. I find them to be affordable. The establishment is clean. Even better there's quite a few eateries around so after getting my nails done I head to the pizza spot a few doors down. read more

Metro Nails & Spa - Nail Salons Near Me - Owings Mills, Maryland

My daughter and I stopped in here today for a pedicure and we were overall impressed with the cleanliness of the salon and respectfulness of the staff. We will be returning! read more

Metro Nails & Spa - Happy toes! - Nail Salons Near Me - Owings Mills, Maryland

This is the worst service I have ever received in any nail spa I have ever been to. I waited nearly two hours to be seen, and although I was repeatedly told I was next, I was passed over several times. I was seated twice and picked out my color twice and both times the nail tech walked away to help someone else and never came back. I will NEVER go here again and if you value your time I recommend you find a different nail spa. read more

Terrible communication, acrylic is lumpy when applied never again. Don't even waste your time

Asked for Tim and another person did my nails. Poor job for both manicure and pedicure. Will never go back.

So, I live in downtown Baltimore and drive 20+ minutes to Owings Mills to come here. That should say enough about this place! But I'll go into detail. Looking at these reviews, it seems like most are isolated events and not enough to rate this place as a bad establishment. I enjoy my time here. The technicians I have gotten have always been very friendly. During my last visit, I brought my stepdaughter and her friend and my tech was laughing a joking with all of us. He gave my nails very close attention and was so meticulous. I got a basic manicure but walked out feeling like I got the VIP treatment. He didn't push me on gel, waxing and pedicures like most salons do. I know what I want when I go in, if I didn't ask for it then I don't care to receive those services, thanks! Anyway, I can't stop looking at my nails and I will drive another 20 minutes in about two weeks to get them done again. Oh and you can leave a tip on your receipt if you pay by credit card. I know a lot of salons prefer cash but this is a nice alternative if you don't have the dolla dolla bills for tipping. read more

Best Nails Salon-- very clean and nice atmosphere as good as it can be. I love going here to get my services done at Metro Nails Spa in Owings Mills. read more

I had good and bad experiences. I've learned not to make appointments because they will give them up even if your 2 mins late and called. There was an accident on the way there and I left my house 20 mins early. I only live 7 mins away. So after sitting in traffic on reisterstown rd my appt was given up. So now I just pop in early on saturdays or sundays. read more

Metro Nails & Spa - It's been a week and my nails still look great - Nail Salons Near Me - Owings Mills, Maryland

My new favorite nail salon! The technicians are friendly and take time and care in doing your nails. They make you feel welcomed and relaxed. I got a pedicure and a gel manicure and they both look fantastic! I definitely recommend this nail salon. read more

Metro Nails & Spa - French gel nail polish - Nail Salons Near Me - Owings Mills, Maryland

If your looking to be heard and want a good customer experience this isn't the place to go. I ended up with awkward bulky nails that I'm stuck with n was told too bad. I asked over n over for them to be thinned out, they weren't! Ask ask for Christmas designs n was dismissed after paint n told I was finished. Was told I should of said something at the time well I did n was ignored! I called from my car as not to make a scene inside n was told to bad! I will never be back! read more

This place is a joke they don't have any good gel polish colors I came in here for a repair and the guy grabbed my nail and started yanking the piece of acrylic with another fake nail to tear into the acrylic for he could remove it I was in so much pain I had to index finger nails broken and I needed them Repaired and he did such a shitty job because they don't even look like my other nails that I have gotten done one lady told me it was going to be three dollars to repair one nail and it turns out that is $10 The only reason that I had my nails done in this place was because it was the only one that was open at 9:30 AM before I had to go to work but I will not be coming to this place ever again read more