This bus company is extremely unprofessional and consistently arrives 20 minutes late every morning.read more

I took the #1 bus from Stocker & Central and the driver knowing that I have mobility issues refused…read moreto lower the bus for me. However, every other single bus patron after me had the bus lowered for them as they boarded. The only difference between the other passengers and me is that J am homeless & of another ethnicity.

An older station but the plaza surrounding the station is big and spacious but they could potential…read morereuse or convert some of it to business and housing to generate revenue. It's next to a big hospital so it's prob convenient for people that need to go see the doctors if they are off the red line. Pretty clean for an older station

A skip away from Hollywood Presbyterian, Children's Hospital and some many cafes, cuisines, shops…read moreand Los Angeles staples the Vermont/Sunset Red Line Station is usually a stop favorite when riding the local LA Metro for a day of going green on my two feet in my sneaks. The layout of the stop is unique like many others with bright lights and wide open space and designs reflecting the immediate area above with chrome beams, pillars, glass and constellation wall art. Lots of lush greenery as you make your way up or down for a return trip. One of the more upkept stations with easy to read maps of connecting services as well as caddy corner to a lot of surface city buses and connecting surfaces. I've been able to enjoy shows and events at the EL Cid, strut on down to Akbar, grab eats at Green Leaves and My Vegan Gold (a super favorite), get a check up at the hospital, hit up the local Vons as well as Bestie's (a plant-based health food and snack store) and even wait in line Vista Theater. Parking in the area is definitely a mission at times, but if you're going out for a day or night of EaHo/East Hollywood/Silver Lake/Los Feliz/Little Armenia excitement and a drink or more is on the to do list then absolutely put you faith in your walk and in your ride via the LA Red Line station of Vermont Avenue & Sunset Blvd

Glendale station, 400 W Cerritos Ave, a few things I take the Metrolink and Amtrak here. One thing…read moreI note is that some Amtrak trains like Coast starlight which goes all the way to Seattle (Doesn't stop here it'll just pass through). However as this is the closest station I aim to either go here or to Los Angeles. Usually I get a ride or uber or take access services home. However I tried to catch the bus from here and I think they're all Glendale beeline operated now. This has its ups and downs, like one it's cleaner and more frequent, and the other is getting here past 8pm or late night and there's no service, same for any time on holidays or late night weekends. If you need to take the bus home later than 6pm, I suggest you go through Burbank as metro always operates. The ambience is clean sometimes it may be a little loud especially w the trains coming but it's safer than having to be at Los Angeles at midnight. If I could change one thing about this station I'd say have buses run laters like the Metrolink and Amtrak trains do. Even have a line run a holiday schedule so those who need the bus don't gotta walk a few blocks to catch the metro (if it even runs where you need to go). My opinion is it is cleaner but transit equity is limited here it's needs more access to public transit.

Glendale Metrolink stop isn't a very well known one, as LA Union's stations, I found about it years…read morelater after I started to use Metrolink and Amtrak. The train passed through it, sometimes stopped here and the beautiful architecture in Mission Revival-style got my attention. Some trains don't stop here, so check their schedules. It is a great option if you live in the Valley. They have a free, big parking lot, machines work ok, restrooms are clean enough, they could have more people working here, but that's something I could say about most of them. Nice seating area, outdoor stop, very pretty, typical old LA amazing buildings. Some scenes for movies were shot here, which isn't surprising. Great option for catching the train!

This is the third time I've decided to not use the Burbank Bus in the past 3yrs. Below is a…read moredetailed list of what's been done to me in the past year: Driver L: I asked for the ramp & I was refused. Instead, she forced me to stretch my legs and strain myself to get on the bus. Then she said see I knew you could do it. I have severe mobility issues, a history of falling, and an access disable bus card. It doesn't matter to them. On several occasions this driver has watched me get up, once I do, the driver hits the brakes and I get slammed into the pole/handhold. Finally, 99% of the time this driver pulls up too far from the curb, loading & unloading. All drivers cater to the people taking the train in to Burbank then bussing it to their job. The drivers wait for said working class until 5 minutes passed takeoff time. But they won't wait for me. On several occasions they have left me even though I wave my hand for them to wait. Additionally, all but 1 driver pretend not to see me then at the last minute pull over, same for dropping me off, going past my stop. All of them ask me where I'm going but no one else. They also don't wait for me to sit down. And when I board the working class or non-disabled sit in the priority handicap seats; not offering me a seat & the driver says nothing either. Also, I've been asked to get off the back which is street level not curb level so their working class can load in the front. There are 2 passengers that continually harass me once I load by rubbing & touching themselves. Driver L told me last week that their passengers can do whatever they want to me as long as they say nothing; but one passenger did called me a terrorist. Driver J: has yelled at me, passed me by, stop 2 feet from the curb loading & unloading but not to anyone else. He refuses to let me sit after I tap my card. Driver C & L stop the bus at my stop then as soon as I stand, grab my bags, & start to walk up the aisle they put the bus in motion almost causing me to fall. I have called & called the switchboard but nothing happens but fallout. Why am I treated this way? I don't work, I'm retired I am homeless I am a senior All of the above is discrimation [reported] as they choose who they're nice, too!!

I love Burbank bus clean convenient fast and the drivers are really nice would recommend!read more

Great way of transportation. Easy trip downtown or Santa Clarita. We love the free parking. Easy…read morepickup or drop the car a metro. Staff is friendly and willing to assist.

13 weeks ago a new so'called security person was hired. In 13 weeks she has followed me into the…read moreladie's room 4 times along with following me around the station whilst I wait for my train. She does nothing. She is supposed to open bathroom doors & insure they are safe & fully stocked. She does not. She is to insure that passengers get on & off busses & trains safely. She's never around where there is heavy foot traffic. She walks numerous times to her car for food thus eating while she walks around on duty. She makes & receives personal calls while on duty. She plays with her hair. Additionally she allows anyone to smoke & vape at the station but me. Sadly, I witnessed a drug deal 2 weeks ago. Where was she then? It's no longer safe there in the mornings since Boaz & Guzman relocated to uptown Burbank. Lastly, she wears her own clothing leading people to ask me questions because she doesn't look like security. She needs to be replaced.

Hollywood/Western station is one of many tube stations in Los Angeles. Each station hub has unique…read moreinterior style like colored tiles and hollywood film portraits. Furthermore, this station is clean, odorless, and functioning ticket kiosk. And most importantly, there were no bums hovering around the station. Overall, it's a nice tube station.

¡Todos abordo! If you live in LA you should definitely know what that means especially at this…read moremelting pot of a station. Welcome to East Hollywood-ish courtesy the LA Metro Redline station of Hollywood and Western... The hustle and bustle of the intersection down into this subway haven is constantly busy, but the station itself is pretty spacious and laid back for the most part. A lot of urban flare and mixes of cultures, cuisines, and characters nearby. The TAP terminals for either purchasing or reloading your TAP card are almost always fully functional and well-lit. The Metro workers are always on-site and close by unlike a few miscellaneous stops you might hit I feel like they are easy to flag down or spot if you have any questions or issues here. Like most of the LA Redline stations, there is quite a bit of art, decorum, and appeal to the eyes and here you get a slice of nostalgia above the platform level with the old train replicas coming out of the walls, some multicolored checkered tiles, helpful visual ads and some unique seating on the platform level. It's a station with history, but also relevance.

A frequent ride of me Metro and Vermont/Santa Monica is both a connecting destination (for many…read morelocations) and reboarding vindication (typically on the way home). You can exit or enter from a few points along Vermont Avenue & Santa Monica Blvd, just across from the ARCO ampm which neighbors The Vermont Hollywood.... If you go to Willowbrook & Vermont, next to LALC: Los Angeles City College you can board here as well. The platforms and inside the station are kept better than some stops, though the top half/street level varies. There is a unisex public restroom near the light that was installed a year or so ago, nice needed addition. I do hope they continue to make improvements. Kiosk available downstairs only. Elevators, stairs and escalators... Though the escalator up after I exited and ran into some friends was down so... We got out leg day in! Q Tip: No parking lot for this station, unfortunately, like a lot of stations for the B (Red) Line... So if you're super commuter Westlake/MacArthur Park or Universal Station are the closest with spaces.

Convenient stop for the area. It saved me for driving for going to a place for work around here,…read morewhich is a major plus in my book. The stop (B line, ex Red) is your typical LA stop, clean enough, cold decor, could be more seating, more comfortable seating, maybe a human working would be nice, some security. Otherwise, easy to use, straightforward stop that pops you right off Vermont, close to Normandie. I would place it in the middle in terms of safety and I would give it higher points for being in a decent location, helpful to use.

Lately, I have been riding the Amtrak trains all around California. Today, I needed to get down to…read moreHollywood for an event and so I decided to take the underground subway in NoHo station. Upon arrival to the parking lot, you pay for parking either online or kiosk there. Then, you can use your digital tap card on phone to pay or also get card at kiosk. The subway from union station to NoHo and back, comes by every 10 minutes, making this very accessible and quickly gets you to your destination. I was in Hollywood before 5pm and knocked out the traffic ahead. There are restrooms outside this station as well. There is also plenty of metro securities and police circulating around the station and checking fares. Best tip: always be aware of your surroundings and take with caution. Overall, I had a pleasant, inexpensive and quick ride to Hollywood in no time.

They've definitely upgraded the safety of the Metro with new gates, semi-heavy police presence…read morewhich is nice to see. I don't like these new super brightly lit "face everyone" trains. At 5am, the operating room bright lights are extreme before your eyeballs are awake. Also, the bench style seats along the side wall of the train forcing you to face-off with those on the other side. Feels uncomfortable making sure you're not staring someone down. Overall, the Metro does keeping trying to make their experience better, so that's commendable and appreciated.

The bus to my work is 1/2 block away and a 10 bus ride. People here balk at riding the bus. In The…read moreBay, I've taken the SF Muni and the last BART train back to the East Bay at 1:00am. I purchased my TAP Metro card from the kiosk. Easy. I'm ready.

This isn't the sexiest stop look wise, but it does its job and it beats driving on 10 to get to…read morethis area if you ask me. I passed by it on my way to Santa Monica but never used it till recently when we had a friend visiting who was lodging in the area. He used this stop a lot. This is the Santa Monica line, we changed at 7th and Metro to get on it. It is above the ground, which is nice. The actual station is outdoors which is nice. Not the best views or layout, they could use more benches, more signs and more machines. But glad it's there. If you need to get to the area, it beats driving!

I researched a couple transport options and different car companies before settling on Go Ride as I…read moreneeded to transport 3 kids which all required a car seats as per California Law. Uber car seat didn't seem to be a reliable option and ride hailing services required a super far transfer to another pickup location. The bus was also triple the time to our destination near the cruise port. Go Ride was very clear about their pricing and they were detailed when answering a follow up question I had about pickup time which was fortunate as our flight ended up getting in 30 mins earlier than scheduled. Our driver, Oscar, arrived early to pick us up - I received an iMessage from him before landing using my airline's in-flight wifi - I was able to send him updates as we got off the plane and got our bags. He pulled up within 5 mins of my last message when we had our bags conveniently right outside the terminal. It was so easy I didn't even need to rent the $8 USD luggage cart and my kids didn't have enough time to complain about any wait. Oscar was really helpful with our bags and had all the car seats already installed correctly! All seats were facing the correct direction, solid, tight and the only adjustment needed was for the actual seat belts themselves to secure the kids. Oscar offered us bottles of water and we were off to the hotel. On the way we had a nice chat and he was totally OK with the youngest child crying for a bit while navigating LA's notorious traffic (he said it was light but to me it was busy). Drop off at the hotel was smooth and we tipped in cash for great service - he impressed us! Definitely would recommend to anyone especially families looking for a smooth experience getting anywhere from LAX airport. I will be using them again for future travel. Pricing: reasonable and competitive for door to door private car service with car seats. Communication: from booking to actual day of it was the right amount of detail Quality: car and car seats were super clean Safety: our driver Oscar was safe while navigating LA's freeway and street traffic. Car seats were properly installed and well maintained. Convenience: Door to door service was amazing and easy - I had bags but didn't require a luggage cart at all. Time saved = more relaxation time = less whiny little ones Thanks again Oscar and Go Ride!

We received a text from our driver, Rich, to know when we unboarded the plane. He was very kind,…read moreknowledgeable, and a great driver. We usually rent cars when we're in the area, but if we are looking for shuttle service, we will use Go Ride again.