My visit was pleasant As a new patient, I was looking forward to addressing my current bite and…read morehaving my teeth cleaned. I had three ladies work on my teeth- dental assistant, hygienist, and dr. What I loved about all three is that they asked if I had any major concerns, pain, or bleeding happening. Thankfully, NONE! Why I gave the practice 4 stars: 1. I never saw my X-rays even when I was told they would be shown to me on the tv. 2. I have one chipped tooth that is resin filled. It is more than 15+ years old and I don't know how much of the tooth is mine. I let the Dr know that I want to get a new filling. My previous dr recommended a veneer but I wanted a second opinion to see if it was aligned with what my former dentist recommended. Floss & Co Dr couldn't tell where my filling ended bc it wrapped around my tooth. She asked me if I knew where it ended. No..I honestly wouldn't know; this made me lose some confidence in her professional knowledge because I would expect a dr to identify a chipped tooth. So she recommended a crown in lieu of a veneer. What I LOVED: 1. Every staff member greeted me and had a smile on their face. It's like they enjoyed working there. (You don't see that often!) 2. The office is spacious and inviting. If they had a coffee bar, I'd just stay longer to hangout. Usually dental offices are so bland/old/uncomfortable. 3. Free parking across the street and they have their own parking lot.

The owner is..... for the lack of better words: off his rocker. Harassing people in the…read moreneighborhood where he runs his business only to treat the neighborhood like his personal parking lot. Neighbors have talked to him to resolve this but he said the parking is reserved for his costumers so his employees flood the residential street and these folks do not know how to park properly (leaving huge gaps so no one can park in front of them or behind them) I wouldn't be sad to see this place move out of the neighborhood unless they start having their employees park on the Main Street or their own parking lot. No concession!!!

What can I say... Ahhhmazing clinic , outstanding staff all the way from the receptionist to Dr…read moreMatke.. Dr. Matke thank you , thank you so much . Your staff was wonderful and very attentive. They kept a warm smile all thru the procedure and after.. DR Matke you are truly golden and noble. You were so confident and professional thank you , thank you so much.. For someone like me that's highly anxious , you kept me at ease the whole time.. words cant express how thankful I am...

Extremely professional staff, top quality service! Never felt more comfortable, each visit was…read morepleasant and informative.

I never thought I'd be writing this, but I wanted to share what happened during my time as a…read morepatient here. I was originally a patient when Dr. Daisy was there. I had two extractions with her and then started an implant process with Dr. Patel in 2022/2023 after Dr. Daisy left. Over almost three years, I went through three different attempts at getting a crown, and each time seemed more painful than the last. As time went on, I felt like I was bothering them whenever I called them about the pain or mentioned that the implant felt loose. Between the second and third crown attempt, I got a second opinion from another dentist who told me the crown was loose and suggested I go back to let them know. When I returned and mentioned this, I was told it was normal to "feel" that way. It wasn't until I explained that another dentist had confirmed it that they removed the crown and said they'd send it back to the lab. After over a year of this, I honestly started questioning whether I was imagining the pain. The third crown attempt became loose the very next day after it was placed. During my final appointment, Dr. Patel explained that she could bury the implant or I could find an oral surgeon on my own or she could recommend one, to have it removed, as she couldn't take it out herself, despite being the one who had put it in. I decided to seek another opinion and eventually saw an oral surgeon who referred me to a prosthodontist. The prosthodontist confirmed that something was genuinely wrong - the implant hadn't integrated properly, which explained my constant pain. He explained that if I didn't have it removed, I risked serious complications like infection. I found an oral surgeon who removed the implant, which I had to pay for myself. Now I'm recovering from that surgery and, because the process took so long, I need additional corrective treatment. This has put me in debt with more procedures ahead of me. The financial stress on top of the physical pain has been really challenging. What's been hardest is that I put my complete trust in this practice.  The ongoing pain was emotionally draining, and feeling like my concerns weren't being taken seriously made everything worse. I've also had some administrative issues - I actually had to ask for a refund, which really should have been obvious given the failed treatment, and I still haven't received anything back. Email replies take days and days for responses.  My membership also hasn't been canceled and my payment information is still in their system, which adds to my financial concerns. This reflects my personal experience at this practice. Looking back, I wish I had made a different choice about where to have my implant done.

Been going here for over 10 years and I can't see myself going anywhere else! The care here is good…read moreas it gets!

I came in for an appointment I scheduled and there was an insurance issue. I couldn't be seen. They…read moresaid they called me but they had the wrong number on file. I used to get calls from them so someone literally had to go in and change my number or re-entered it into a new system wrong. Very frustrating and I didn't even get an apology for their mistake, just seems like the office staff is slightly incompetent. I recently got new insurance but it's not going to show up in the system for a few days, however, they will not see me until the insurance goes through. I haven't had this experience before, a doctor/dentist has never refused me and has always been able to obtain my information later on after the appointment. Just all around frustrating. Otherwise I appreciate the very basic structure of this place, definitely not super fancy or nice or anything. It's a get in and get out type of place which I appreciate because it doesn't waste my time (until this experience). Could be cleaner. If I could rate 2.5 stars I would. I will say also I got a filling once and one of the shots of novacane left a huge bump and bruise on my cheek for a few weeks. I've gotten plenty of fillings and that has never happened to me before.

Great costumer service !!!!!! Doctor and staff are super professional,the office is very clean…read more they all have such kind personality. the quality of dental work Dr Fahad does is amazing. I love honesty and you will definitely find that here if you are looking for a second opinion this is the place to come now Sara !!!!!!! AMAZING front desk she is very transparent when it comes to know how your insurance works they are very prepared. you go brite dental !!!!

Excellent quality care by my hygienist ( Fendi ) and Dr…read more Omar. They are considerate and thorough. Dr. Omar is honest , gentle and conservative in his treatment. The office staff while always working hard, they (Linda and Veronica) provide a warm welcome and assistance with forms and insurance questions. They are kind and make the time to be friendly and helpful. In an emergency First Family Dental is there for you too.

I have been going there for many years now. And this week had to have some more advanced work done…read more And they got me in and out easily and quickly, and made what I thought would be a painful visit quite painless which I very much appreciated!

Nice and professional staff. Kept me calm even though I was lowkey stressing out. The office is…read moreclean and nice and they had complimentary water. The only downfall is that they're sending me off for a root canal and who wants to do that?

Dr. Patel is amazing!! She perfectly repaired two minor chips on the surfaces of both my front…read moreteeth. My two front teeth look fantastic again. I'm teeth obsessed since wearing metal braces as a kid and I want my million dollar smile to always look it! Their entire staff is great.

Amazing clinic Really quick to schedule appointments and so…read moreflexible! Love it here. I really recommend it here.

The staff is rude. I had a 12 o'clock appointment and wasn't seen until an hour and a half later…read more They just kept telling me that my daughter is next. Don't bring your kids here!!!

One of the best dental experiences that I have had in a very long time. the staff was welcoming and…read moreprofessional. Nice ambiance no long wait time. Found my new dental home.

This office is a scam, I came in on Thursday and debated if I should write a review or not, they…read moremax you out with one procedure and end up paying out of pocket for the rest of treatment. The only persons who deserve 5 stars are front desk girl and the lady, they are super nice & friendly idk why they are working there. My nephew came here also and he told me the Dr. took for ever to see him and I'm pretty sure because he had Medicaid (I used to work for a dental office and the Dr. I worked with did that) Also one of the assistant there smelled bad and she is so unsanitary. The office didn't seem as busy to have their patients waiting for hours.