I never thought I'd be writing this, but I wanted to share what happened during my time as a…read morepatient here. I was originally a patient when Dr. Daisy was there. I had two extractions with her and then started an implant process with Dr. Patel in 2022/2023 after Dr. Daisy left. Over almost three years, I went through three different attempts at getting a crown, and each time seemed more painful than the last. As time went on, I felt like I was bothering them whenever I called them about the pain or mentioned that the implant felt loose. Between the second and third crown attempt, I got a second opinion from another dentist who told me the crown was loose and suggested I go back to let them know. When I returned and mentioned this, I was told it was normal to "feel" that way. It wasn't until I explained that another dentist had confirmed it that they removed the crown and said they'd send it back to the lab. After over a year of this, I honestly started questioning whether I was imagining the pain. The third crown attempt became loose the very next day after it was placed. During my final appointment, Dr. Patel explained that she could bury the implant or I could find an oral surgeon on my own or she could recommend one, to have it removed, as she couldn't take it out herself, despite being the one who had put it in. I decided to seek another opinion and eventually saw an oral surgeon who referred me to a prosthodontist. The prosthodontist confirmed that something was genuinely wrong - the implant hadn't integrated properly, which explained my constant pain. He explained that if I didn't have it removed, I risked serious complications like infection. I found an oral surgeon who removed the implant, which I had to pay for myself. Now I'm recovering from that surgery and, because the process took so long, I need additional corrective treatment. This has put me in debt with more procedures ahead of me. The financial stress on top of the physical pain has been really challenging. What's been hardest is that I put my complete trust in this practice.  The ongoing pain was emotionally draining, and feeling like my concerns weren't being taken seriously made everything worse. I've also had some administrative issues - I actually had to ask for a refund, which really should have been obvious given the failed treatment, and I still haven't received anything back. Email replies take days and days for responses.  My membership also hasn't been canceled and my payment information is still in their system, which adds to my financial concerns. This reflects my personal experience at this practice. Looking back, I wish I had made a different choice about where to have my implant done.

Been going here for over 10 years and I can't see myself going anywhere else! The care here is good…read moreas it gets!

Yesterday, I visited my new dentist, Dr. Izzy Naem at FLOSS & CO., and the entire experience was…read moreexceptional. From my initial phone call to schedule the appointment, Dr. Izzy's assistant, Ms. Makayla, treated me with such kindness and professionalism. She made me feel welcome and clearly explained everything I needed to know. On the day of my appointment, I was impressed by how beautiful and clean the office was. Everyone made me feel at home. The assistants--Chantel, Maite, Adriana, and Giselle--were all friendly, attentive, and extremely professional. The office also uses the latest dental technology. Dr. Izzy was very thorough and took his time explaining every detail, answering all my questions, and addressing each of my concerns. I never felt rushed. It was truly an amazing experience, and I cannot imagine going to another dentist. This office is a perfect 10 out of 10! Thank you to everyone at FLOSS & CO. for the outstanding care. After 50 years in business, I can honestly say this is one of the best-run businesses I have ever seen.

The owner is..... for the lack of better words: off his rocker. Harassing people in the…read moreneighborhood where he runs his business only to treat the neighborhood like his personal parking lot. Neighbors have talked to him to resolve this but he said the parking is reserved for his costumers so his employees flood the residential street and these folks do not know how to park properly (leaving huge gaps so no one can park in front of them or behind them) I wouldn't be sad to see this place move out of the neighborhood unless they start having their employees park on the Main Street or their own parking lot. No concession!!!

This is a really nice very modern office. The hygienist Noemi does a very thorough job and is a…read morevery pleasant person. I had a crown done there and it was ready in about an hour. I did not have to come back to put the real crown in because I didn't need a temporary crown. Great step to be able to skip. I highly recommend them. The front desk reception is very knowledgeable and kind.

I seriously love Archer Dental. The whole vibe is calm, clean, and way more welcoming than any…read moredentist's office I've been to before. The staff is super friendly and makes you feel comfortable right away--no awkwardness, no stress. My dentist was amazing--super chill, explained everything clearly, and made sure I was totally comfortable the entire time. You can tell they really care and aren't just rushing people in and out. Also, the place is super modern and high-tech, which made everything feel smooth and easy. Honestly, I used to dread going to the dentist, but now I actually don't mind it (never thought I'd say that). If you're looking for a new dentist, I 100% recommend Archer Dental. They're awesome.

Had nothing but great visits here. Dr had my sons 5 wisdom teeth out in 20 min. Thanks AFD!read more

Dr. Jason Jamali is one of the best dentists in the Chicagoland area! He explained the procedure to…read moreme in terms I understood and was very efficient. I had all four of my wisdom teeth extracted; less than 45 minutes I was out.

I came in to have my whole top row taken out and immediate denture, Dr. Oweisi pulled my teeth out…read moreso gently and un-painfully you might as well call him the tooth fairy. And they have no problem with me coming in regularly to keep ensuring a better fit and to make sure I have a good fitting denture. If you are terrified of dentists and or need some serious work done I would definitely recommend anyone come to this office.

The office manager "Jacqueline" (not even sure if she was actually the manager) and the front desk…read morestaff were very rude. The confirmation system is the main issue: if you don't confirm within their text window (for context; I was already having phone issues and not receiving some texts a few weeks ago) then you get a follow-up message giving you only one hour before your appointment is canceled. That's unrealistic for people who work and can't always get to their phone right away. I called back during my lunch break three minutes after the cancellation text came in and was told my appointment had already been given away. In three minutes? That doesn't make sense. Then suddenly I was told I could have my appointment back after I complained. How can it be given away and then magically available again? Either I was misled, or the scheduling process is completely disorganized. On top of that, the communication was unprofessional. Being told "that was my bad" & with an attitude the whole time we spoke by someone in management is unacceptable in a medical office. It's disappointing because the dentist themselves is great, but the front office experience was frustrating and unprofessional. I strongly suggest better training in professional communication or hiring staff who understand how to speak to patients respectfully.

La verdad la doctora blanca la mejor de la mejor tiene una mano que no se siente 1000 veces la…read morerecomendaria y sus trabajadoras muy atentas y amables realmente muy satisfecha por eso tengo 7 años que soy su paciente

This dentist is very good! very gentle and precise she repaired my veneer and did a filling in 30…read moreminutes!

After my first visit l was eager to return. Dr Handa has a calm spirit and a light touch with her…read moreequipment. The office dental assistant was pleasant and helpful with the information l needed. I'm definitely following up to complete some needed work

Very clean location. The staff were all very friendly. My Hygienist was very outgoing and the…read moredoctor was nice as well. Easy to respond via text, was a huge convenience also. I've already scheduled my next cleaning .

they literally told me i needed a deep cleaning but said my insurance couldn't cover it, yet i came…read morehere before and they did it for me but now they all of a sudden couldn't. and the doctors said i couldn't even get a regular cleaning because the deep cleaning needs to be first. the staff can also get incredibly rude. the doctor was telling me i only brush on one side when i obviously don't i just needed a deep cleaning.

I had a very bad experience with this dental office. I visited them and the "doctor" said that deep…read morecleaning was needed; however, my insurance did not approve it and send me a letter explaining that the xrays do not show I need a deep cleaning. I called the dental office several times to request an appointment for a regular cleaning and finally a rude lady told me that they can't make a regular cleaning.