the lady with curly hair that is at the front desk denied me and my significant other service . we…read morepreviously visited for a visit cause were in the shelter. the tall African American lady said we are able to do a physical and now all of a sudden we couldn't with this lady. she gave me an attitude when she asked why we didn't come back for results of a shot we didn't need in the first place. So yeah don't go there to many attitudes, if you guys don't like your jobs or are miserable , quit and stop projecting onto others.

Nice Job you guys. Thanx. Fordham and Jerome is a nice…read morelocation But a better location would be Fordham and Major D. Cool? Nice views of the Harlem river Let's go for a swim

This place did everything it could do with grace and efficiency. I was a walk-in, limping, and I…read morewas given one page (!) to fill out, and I didn't have time to read the book i'd brought. I was seen my medical assistant Jessica, who was friendly and expert; then Dr. Katkovsky came in, looked closely, listened closely, and gave me both an explanation, a prediction, and an antibiotic. On the way out, I got papers from Tabitha, who was equally friendly and efficient. The whole visit was delightfully compact; everyone laughed at my nervous-patient jokes, and I went out into the night feeling that I had been treated extra-kindly by informed human beings. I know this isn't the stereotype of urgent care, and people in pain always see flaws, but this place is GREAT. I don't want to have a reason to come there again, but I would be comforted if I had to.

Went in complaining of fever /body aches/chills/ throat and ear pain. They gave me a Covid test…read morewhich consisted of barely touching the inside of my nose for 4 seconds total. The Dr never touched my glands or looked into my throat or ears. He then tried to prescribe me ibuprofen and Zyrtec!!!!!I straight up said I know my body this is not allergies. Complete waste of time and money and I will never go back here.

Essen Healthcare is a truly dynamic and well intentioned healthcare company. It's great that they…read morehave this modest, but impactful clinic in the neighborhood.

Great hospitality. Front desk is very helpful and knowledgeable. Its now my first option…read more Definitelty, beats waiting in the ER for 6 hour.

Very friendly staff. Clean environment and great care. The wait is not super long. I would…read morerecommend coming here.

No venga aquí si valoran su tiempo se los digo también son muy in respetuoso en la entrada y los…read moredoctores no tiene mucha en la cabeza Se lo diga de experiencia

What a nightmare. Arrived 4:00pm for an OCC-MED appt. Took them 2 whole hours just to draw blood…read more First and last time I ever come to this location. Avoid at all costs. On top of that, you hear everything from outside the doors.

First time at a clinic ever. Lady at front desk is lovely, overall staff is alright. The people who…read morework on the phone system lack knowledge on the department they're supposed to be specialized in. Hung up on me immediately or transferred me to different person within the same department. Ended up being hung up on without any answered or solutions to my concerns and questions with an attitude about a bill that seems very off. I should've believed the reviews.

The type of care in the past was scary. To be honest, I have not been here since COVID. The place…read morewas packed with people on top,of each other, and my result was lost. The state finally found it. My problem now was I had an issue with my ears, I arrived at 7:30 pm and they were closed. Closing time was 8pm. My friends talked me into going there because it was close. Ha. Thank goodness I was not bleeding or had a sprain.

Went in for evaluation of flu. They did not follow through with sending the scrip to the pharmacy…read moreI designated (this was on a Sunday morning). I finally called my primary MD office Monday morning and they called in a script to the pharmacy. I waited over 24 hours to get flu med. And, they could not find name of doc in their facility who saw me or name of med prescribed. To add insult, they sent a "survey" and buried in it was a request for credit card info. Sleazy!! ZERO care!!

Highly recommend this facility. All employees from front desk, nurses and doctors are all…read moreextremely nice and knowledgeable.

They made me co-pay $100 and all the Dr. could say was he couldn't help me because I should see my…read moreDr. or go to ER if the pain continues. That was all he could do. So why the co-pay and billing of my insurance for what

Good spot quick in and out everytime I'm there good service and employees got taken care of every…read moretime I go !

Got tested on the 8/22 been more then 14 days. Do not go here if you are waiting for your covid…read moretest results in order to return back to work.

Went early and we were seen really quick. Everyone on the staff was super nice and competent when…read moredealing with my sick daughter. Thanks CityMD

I am writing this as an update regarding my experience with CityMD…read more As of today (April 7), I am still dealing with the consequences of a mishandled drug screening that took place back in December. I received a job offer that same month, and due to multiple errors on CityMD's end including failure to administer the correct tests and incorrect paperwork I was forced to repeat the entire process more than once. Because of these mistakes, my onboarding process has been significantly delayed, and I have experienced a loss of income and opportunities that were completely out of my control. What is most concerning is not just the error itself, but the lack of accountability and proper communication throughout the situation. As a patient, I trusted that the staff handling regulated screenings would follow the correct procedures. Unfortunately, that was not the case. At this point, I am exploring further steps, including seeking legal guidance, due to the impact this situation has had on my employment and finances. I hope this serves as feedback for improvement, as situations like this can have serious consequences for individuals relying on these services for their careers

Complete opposite of "prompt" care. I went with quite a lot of pain that I really needed checked…read moreout ASAP. When I walked in they said the doctor was out and they weren't sure when they would be back, probably an hour. So I decide to wait. 45 min later the receptionist says she just spoke to the doctor and it will be one MORE hour. I then left. Very horrible way to run an URGENT care for the ONLY doctor to not only be OUT but unreachable for 45 min to find out that they would still need another hour to return? So they get paid for 2 hours of not actually even being there and losing customers? Very disappointing

This location needs to be renamed as NON-urgent Care Center. With extremely limited hours and care…read moresecured only with an appointment, these are way too many obstacles for what an urgent care center is supposed to be. My friend and I were misled by the public info we had via Yelp and Google. We traveled here for help with none to be found. We lost precious time having to research, travel and wait to be seen at a different center.