I would like to express my disappointment in the overall experience we had at Saturday's (12/5/15 at 1:25 pm) performance of the Nutcracker. My intentions are not to complain, degrade, or even demand a refund, but rather to inform and offer an audience perspective so that the production may hopefully improve.
While I understand it is sometimes difficult to accommodate folks who arrive a bit later or choose to purchase tickets on site, the fact that the line was so long when we arrived 40 minutes before the 1:00 pm start time was an indication to me that something was not quite organized. We had our tickets printed and were not subjected to the wait in line, but we were having to sit for nearly an hour with an 8-year old child waiting for the performance to begin. That set the tone for the entire production.
Prior to seating an audience, it is customary to have programs available. The programs were awkwardly distributed to already-seated patrons just minutes before the performance began. It was up to audience members to deal with a full 11" by 17" sheet of paper.
The set was lovely. The costumes were beautiful. From there, I haven't much else to say about the actual production itself. The lighting was a bit off during much of the performance. Where there were supposed to be spotlights highlighting an individual performer, there was darkness. Groups of dancers were not well-choreographed, and the finale was quite underwhelming.
The orchestra was abysmal. Missing cues, off-timing, and just off-note playing characterized its performance. I felt like I was hearing a rehearsal.
I thought it was surprising to offer no concessions during the intermission. It is certainly their prerogative to offer food or beverage of any kind, but the line of 40+ people for the vending machines might have been an indication that they missed out on some easy revenue. It's also an indication of the quality of production to offer nothing at intermission.
I am usually not so outspoken regarding a poor experience at a community ballet performance, but I am making an exception because the ticket prices led me to believe that this would be a polished, pleasant, memorable event. Sadly, it was quite the opposite of all those things. read more