Victor did an awesome job repairing the sprinkler system for a condo I'm selling....wouldn't…read morehesitate to use him again!

We had a sprinkler head malfunction at 3:00 AM on a Saturday morning. After calling multiple…read morecompanies Victor with Prime Fire Protection was the only company to answer the phone. He literally came to us in the early hours and replaced the head and saved us an awful lot of misery. Thanks, Victor for being prompt and courteous. We'll be telling all our friends about you!

Whisker Labs is the company that brings us the Ting Device…read more I've had one plugged in my wall since 2020. They claim it can warn you of potential fire hazards by detecting micro arcing or sparking in your home's electric wiring system. Does it work? Honestly, I was skeptical that it was actually doing anything. That all changed on a Monday morning when I got an urgent message on my smartphone. I called the number, and a tech came on the line and said there's electric arcing or sparking in my home. I asked where, and they couldn't narrow it down yet. My smoke alarms were quiet, and there wasn't any weird smells. Tech Support asked me to do various tests, and we narrowed the source to a single outlet. I got out my line tester and checked the outlet. It said "OPEN GROUND." The Ting staff urged me to replace the outlet, and offered to schedule an Electrician to come out. I decided to DIY, and watched several YouTube vids on the procedure. When I removed the faceplate, I found that the outlet itself was a little loose. This old receptacle had "ground by contact" so maybe that's problem. I replaced it, and now everything is okay. Does the Ting Device work? YES, it detected a problem, and made me aware of it. Now I will check other outlets in my home.

Leadership may want to take a closer look at some of the management practices within the…read moreScorpion/Ting teams. From my experience and from what I've heard from others, the environment doesn't feel open to genuine feedback. Even when managers ask for opinions or suggestions, it often feels like speaking honestly can backfire rather than lead to constructive discussion. There also appears to be a culture where termination decisions can feel abrupt or unclear, which creates anxiety among employees. When people believe they could be let go simply because a manager doesn't like them, it discourages open communication and trust within the team. If the goal is to build a strong, transparent organization, it would help to create an environment where feedback is truly welcomed and employees feel secure raising concerns without fear of retaliation.

I posted a review last year 04/27/25 with five stars and returned May 1st 2026. It was just before…read moreclosing and I got lost again. I did not see the technical staff from last year nor the office staff. I am please to say my comment from last year is still true today. The staff was all welcoming and made me feel at ease and relaxed. The tagging was quick and inexpensive. I will be back again next year. C. Weeden Washington, D.C.

Got tuned into the need to check my fire extinguishers after lately seeing so many deaths and…read moredestruction by house fires in the news. Without an education about inspection or servicing my extinguishers, I just assumed the units would work when needed and I would know instinctively how to use them. So, 'attending to my home's extinguishers' never made it to my to-do list. After getting a brief education on youTube, I learned how critical fire extinguishers are to home safety. Since Fire Departments are so enthusiastic about smoke, carbon dioxide, and radon detectors, I was disappointed to learn that not only do they not execute recharging and inspections but the service rep had no referrals. Recommendations to homeowners regarding fire extinguisher protocols, inspection, and usage should rate the same attention as their smoke detector promotions. Workshops on when and how to use fire extinguishers should be standard in our schools, hospitals, airports, businesses, home owner insurer inspections, etc as well as part of our Fire Departments' community education programming, locally and nationwide. Think about the potential exposures to fire during and after impacts on structures by extreme weather events. Moreover, so many vehicles have recalls with warnings of spontaneous combustion while driving and/or when garaged. Even airplanes, electric vehicles, and electronic devices have increased instances of battery fires and explosions. Domestic airlines just established a mandate that all battery packs and battery-driven devices be displayed and NOT packed in cargo OR in overhead cabin luggage due to recent fires. Nonetheless, my online search turned up F&M FIRE PROTECTION with a five star rating for inspection and recharging fire extinguishers, among other services. This company should be on the Fire Department's resource list for local fire extinguisher services. Though I figured my units were too old to recharge, rather than default to an online purchase, my choice to visit in person was the right move. This location is a great value if you are in the market for fire extinguishers, inspection, and/or recharging. After shopping by browser, I found per unit rates to be same as online with the added value of receiving a full understanding of related data points you may not have considered. Though the building is tucked away in an industrial park, GPS can get you there without a hitch. Worth the side trip to be struck by the high-spirited, personable attention you get, delivered by a light-hearted team with a gallery of antiques on display.

These guys are awesome! Not only were they efficient and got our extinguishers serviced quickly…read morethey were very pleasant to work with. They call every year to remind us when to have the extinguisher serviced. They also service exit lights and hoods. Great pricing as well highly recommend.

From the owner: We specialize in Fire Protection Services.. We service…read morekitchen hood suppression systems, fire extinguishers, including maintenance and emergency/exit lighting, we also install new systems and will haul off old ones.

Five consecutive no shows!!!! I am an officer of my HOA in Del Ray, Virginia. We have been a…read morecustomer of Guardian for years. This morning was the FIFTH time in as many weeks they failed to show up for our scheduled sprinkler inspection. Didn't call to tell us they were not coming. Didn't apologize for wasting everyone's time while we waited for the technician. We will never work with them again. Unbelievably unprofessional.

We hired Guardian to perform a sprinkler inspection on our property in NE DC - a 26 unit, two…read morebuilding condominium. As a result of the findings of that inspection, we had them back again to perform some maintenance on the system. They were easy to deal with, honest, and performed high quality work. Getting sprinklers serviced is never something that is fun or exciting (unfortunately, it turned out that we needed to replace a number of sprinkler heads due to a recall), but the Guardian employees who came out on site helped me understand our sprinkler system, why certain services were needed, and what we need to consider for maintenance in the future.

Amazing service and helpful staff. Knew exactly what parts I needed for our fire suppression system.read more

Fantastic company! Responsible, respectful, professional. They provide quality service at a…read morecompetitive price. I highly recommend them.

Our fire sprinkler was leaking. We called MFP on Monday morning and later that morning MFP arrived…read moreto repair the leaking pipe. Many thanks to Shawn for explaining problem and corrective action needed to fix the problem. Outstanding customer service and same day service warrants a 5-Star rating!

I am a newbie to homeownership and like all new homeowners, you do renovations. I had a contractor…read morethat put up a wall, dividing my room and leaving me a new utility room with no sprinkler. After talking to plumbers, I was told to seek out a fire sprinkler company. Metropolitan Fire Protection was great from the get go on responsiveness, price and service. They promptly respond to emails. They explained their cost estimates and discussed permit requirements. They explained the process and answered all of my questions. Their repairman was quick in removing the firehead and installing a new one. They also charged a lot less than their estimate. There are not a lot of fire sprinkler companies that do residential work. I recommend them.

Your driver is absolutely unhinged and reckless. Speeding in a school zone, cutting off people, no…read moreblinkers used...

FIRELINE has been our alarm management for years at our church. But we are searching for a new…read moreprovider now. This is because for years, the alarm goes off for no reason - several times a year. It fell to be to contact FIRELINE this time. They would not provide a window of time for the tech to arrive. So I was at lunch at Belvedere when they called to say "We're here at the church!" They sent 2 technicians when one would suffice. I asked how much it was going to cost. They had no idea. They said: "It's a 2 hour minimum service charge." So it was, 2 hours for 2 men when they were there all of 45 minutes. That's $195 per hour per man = $780 and they threw in an $80 charge for travel! They blamed the recurring problem on the VERIZON phone connection but VERIZON says there doesn't appear to be a problem. Oh, and a week later, the alarm was going off again...