Victor did an awesome job repairing the sprinkler system for a condo I'm selling....wouldn't…read morehesitate to use him again!

We had a sprinkler head malfunction at 3:00 AM on a Saturday morning. After calling multiple…read morecompanies Victor with Prime Fire Protection was the only company to answer the phone. He literally came to us in the early hours and replaced the head and saved us an awful lot of misery. Thanks, Victor for being prompt and courteous. We'll be telling all our friends about you!

Amazing service and helpful staff. Knew exactly what parts I needed for our fire suppression system.read more

Fantastic company! Responsible, respectful, professional. They provide quality service at a…read morecompetitive price. I highly recommend them.

I posted a review last year 04/27/25 with five stars and returned May 1st 2026. It was just before…read moreclosing and I got lost again. I did not see the technical staff from last year nor the office staff. I am please to say my comment from last year is still true today. The staff was all welcoming and made me feel at ease and relaxed. The tagging was quick and inexpensive. I will be back again next year. C. Weeden Washington, D.C.

Got tuned into the need to check my fire extinguishers after lately seeing so many deaths and…read moredestruction by house fires in the news. Without an education about inspection or servicing my extinguishers, I just assumed the units would work when needed and I would know instinctively how to use them. So, 'attending to my home's extinguishers' never made it to my to-do list. After getting a brief education on youTube, I learned how critical fire extinguishers are to home safety. Since Fire Departments are so enthusiastic about smoke, carbon dioxide, and radon detectors, I was disappointed to learn that not only do they not execute recharging and inspections but the service rep had no referrals. Recommendations to homeowners regarding fire extinguisher protocols, inspection, and usage should rate the same attention as their smoke detector promotions. Workshops on when and how to use fire extinguishers should be standard in our schools, hospitals, airports, businesses, home owner insurer inspections, etc as well as part of our Fire Departments' community education programming, locally and nationwide. Think about the potential exposures to fire during and after impacts on structures by extreme weather events. Moreover, so many vehicles have recalls with warnings of spontaneous combustion while driving and/or when garaged. Even airplanes, electric vehicles, and electronic devices have increased instances of battery fires and explosions. Domestic airlines just established a mandate that all battery packs and battery-driven devices be displayed and NOT packed in cargo OR in overhead cabin luggage due to recent fires. Nonetheless, my online search turned up F&M FIRE PROTECTION with a five star rating for inspection and recharging fire extinguishers, among other services. This company should be on the Fire Department's resource list for local fire extinguisher services. Though I figured my units were too old to recharge, rather than default to an online purchase, my choice to visit in person was the right move. This location is a great value if you are in the market for fire extinguishers, inspection, and/or recharging. After shopping by browser, I found per unit rates to be same as online with the added value of receiving a full understanding of related data points you may not have considered. Though the building is tucked away in an industrial park, GPS can get you there without a hitch. Worth the side trip to be struck by the high-spirited, personable attention you get, delivered by a light-hearted team with a gallery of antiques on display.

Five consecutive no shows!!!! I am an officer of my HOA in Del Ray, Virginia. We have been a…read morecustomer of Guardian for years. This morning was the FIFTH time in as many weeks they failed to show up for our scheduled sprinkler inspection. Didn't call to tell us they were not coming. Didn't apologize for wasting everyone's time while we waited for the technician. We will never work with them again. Unbelievably unprofessional.

We hired Guardian to perform a sprinkler inspection on our property in NE DC - a 26 unit, two…read morebuilding condominium. As a result of the findings of that inspection, we had them back again to perform some maintenance on the system. They were easy to deal with, honest, and performed high quality work. Getting sprinklers serviced is never something that is fun or exciting (unfortunately, it turned out that we needed to replace a number of sprinkler heads due to a recall), but the Guardian employees who came out on site helped me understand our sprinkler system, why certain services were needed, and what we need to consider for maintenance in the future.

Our fire sprinkler was leaking. We called MFP on Monday morning and later that morning MFP arrived…read moreto repair the leaking pipe. Many thanks to Shawn for explaining problem and corrective action needed to fix the problem. Outstanding customer service and same day service warrants a 5-Star rating!

I am a newbie to homeownership and like all new homeowners, you do renovations. I had a contractor…read morethat put up a wall, dividing my room and leaving me a new utility room with no sprinkler. After talking to plumbers, I was told to seek out a fire sprinkler company. Metropolitan Fire Protection was great from the get go on responsiveness, price and service. They promptly respond to emails. They explained their cost estimates and discussed permit requirements. They explained the process and answered all of my questions. Their repairman was quick in removing the firehead and installing a new one. They also charged a lot less than their estimate. There are not a lot of fire sprinkler companies that do residential work. I recommend them.

Your driver is absolutely unhinged and reckless. Speeding in a school zone, cutting off people, no…read moreblinkers used...

FIRELINE has been our alarm management for years at our church. But we are searching for a new…read moreprovider now. This is because for years, the alarm goes off for no reason - several times a year. It fell to be to contact FIRELINE this time. They would not provide a window of time for the tech to arrive. So I was at lunch at Belvedere when they called to say "We're here at the church!" They sent 2 technicians when one would suffice. I asked how much it was going to cost. They had no idea. They said: "It's a 2 hour minimum service charge." So it was, 2 hours for 2 men when they were there all of 45 minutes. That's $195 per hour per man = $780 and they threw in an $80 charge for travel! They blamed the recurring problem on the VERIZON phone connection but VERIZON says there doesn't appear to be a problem. Oh, and a week later, the alarm was going off again...

I have used Augustine Plumbing in the past and they have always been reasonable, professional and…read morefriendly. The ladies who schedule service are friendly and professional. I had them come out today for a possible leak. Sean was able to determine the issue quickly! He also quickly fixed a couple of toilet issues and a hose bib explaining the easy fix! I highly recommend!

I made an appointment for a plumber because my hot water tank was heating but I only had lukewarm…read morewater coming into my condo. I had the temperature on the hot water to max and we had to run the water in the upstair faucets to get what little hot water for the shower. The assistant who answered the phone was friendly. My appointment was scheduled on my date requested from 12-4pm. The plumber (I think his name was Alan, sorry if that's not correct) arrived at 12:10pm. He diagnosed my issue within minutes. Unfortunately, he did not have the part. He said he could go get it but travel time would be charged (understandable) and that if I could wait till the next morning he could pick up the part on his way and I would not have to pay the extra time. I agreed. He said he could be here around 9am. He arrived at 9:03am. He had the part installed under an hour. I was only charged for 1 hour plus parts. He stuck around 10-15 minutes to ensure it fixed the issue. A week later, I still have hot water. Now, hopefully, my water and gas bill be lower again.