I.T.S. is great. They have been coming to our house for the past couple of years. Treating our…read moreyard for tick and mosquito control as well as spraying our foundation to keep the spiders and bugs out of our house. Steve and Wes are courteous and very easy to deal with. I've even called them when I've found a strange looking bug. I wouldn't use any other pest control company!

Great customer service, good prices and on time. They got…read morerid of some squirrels in my attic and a couple bees nest around the property.

Great company. Started by speaking with Jack over the phone who was kind, knowledgeable and…read morehelpful. John showed up early, assessed the situation and put his plan into action immediately. He was honest, considerate of our home and an all-around good guy. Cannot recommend them highly enough.

Honest family owned business. Compared to all the others you call that immediately try to scare you…read moreinto spending thousands of dollars, this fam ily owned company will first do what they can to make you feel comfortable and give you advice on your problem at hand. The owner even gave me advice of what traps to buy online. If I need service in the future they will be who I call.

We've now been working with Chris for four years, and he continues to be as wonderful as he was on…read moreday 1. He is responsive, thoughtful, reliable, and thorough and we are so glad we found him when we bought our house four years ago!

Our house is in the woods and inevitably prone to all the fun critters that also like to live in…read morethe woods. We've been using Acton Pest Control for a couple of years now, and have been incredibly happy with every interaction. Chris and Andrea are always prompt to respond to our calls and any questions, and are clear with any info or instructions we might need (like how long to leave the house for when they spray). We've had them out to help with ants, mice, yellow jackets, and wasps and have seen a massive difference. Chris was also kind enough to show us what steps we could do to help us seal parts of the house to prevent things from entering. He's crazy knowledgable about every little creature! We love that they're a local company that we can recognize the faces of. And, they stand by their work -- we had a massive yellow jacket nest in our soffit removed, and three weeks later they were back (or so we thought). We called and Andrea found time to get Chris to come over quickly, only to find out it was actually some new black wasps that moved in to a nearby spot which Chris quickly took care of. Will be happy to keep using their services for years to come!

We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem…read morea couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services.

We lived for years without mice, then one day they we found evidence in our basement and kitchen…read more After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent.

Last year we had problems with carpenter bees and honeybees (?) around our roof, plus black wasps…read moreunder our brick walkway. This year, as soon as we saw the carpenter bees start coming back, we hired Rusty for preventative treatment. He was able to spray along our roof with no problems which also took care of the carpenter bees, and since then we haven't seen any bees come back! I love having the peace of mind that if we do see any nests we can call Rusty to treat them anytime this year with his warranty. Highly recommend!

I had a Yellowjacket nest underground in my backyard, and Rusty came to my house within a day to…read moreaddress the problem -- it was taken care of immediately. Bees are gone! Great service and very responsive, I have referred him to others with bee problems as well.

David the owner came out to see me and he looked at the problem. Nice fellow, we chatted for a bit,…read moreI told him I think I fixed the problem, he said if I need anything to give him a call.

High quality service, excellent work. Dave came immediately when I had a serious rodent issue (mice…read morenesting in dishwasher). He has been my top choice for pest exterminations for the past six years. Dave is very mindful of our environment and uses the least toxic methods.

Sam was so kind and professional. Not only was he extremely KNOWLEDGEABLE he went ABOVE and BEYOND…read moreto help me. I am forever grateful to him. I actually wanted to tip him, but he would not accept it. This gentleman needs a raise ASAP!! What a WONDERFUL EXPERIENCE for a Pesty situation lol 1000000 Thank again

Fantastic service. Prompt. Friendly. Above and beyond. Neighborly. I called with a critter issue,…read morethey came right out.

We had a skunk that sprayed under our house and Mark promptly answered our call and came the same…read moreday to address the issue. He set up traps and a camera, caught the skunk within two days and made sure no others were under our house before he sealed up the gap with fencing to prevent future issues. Mark is a true wildlife expert who took the time to answer all of our questions and explain things in detail. He gave us many tips and advice to get rid of the smell and was always available to us. His son also helped and is a sweetheart. Highly recommend Mark and his crew for any wildlife issues you have!

I had a prompt response to my call to remove a bat from my living quarters. Dale communicated…read morepromptly and frequently to schedule the service, which was performed on the day I called. Alonzo and his team arrived as scheduled. Alonzo and his coworkers were professional and courteous. Excellent, repeat experience.