John Meredith has been our pest control technician for about a year now, and he's been fantastic…read morefrom day one. He is incredibly knowledgeable--not just about mice, ants, bees (including every kind of bee), and even rats--we've unfortunately had them all living near a pond. He takes the time to explain things, and you can tell he genuinely enjoys what he does. He's also just a great person. On his last visit, he had finished up and was heading to his truck when he spotted a stunned baby bird sitting in the middle of the street. Without a second thought, he stopped to help. We moved it somewhere safe and gave it a little water, and before long its parents came back for it. It had nothing to do with pest control, but it said everything about John.

The techs at Greenhow are consistently friendly, responsive, and thorough. During the most recent…read morevisit, John M kindly answered all of my questions about pests, pointed out additional problem areas, and even sprayed the parameter to ensure ants would no longer come in, despite the visit only being for a quick rodent check. I would highly recommend working with them.

This company was helpful and got the job done right. bye bye mice. Super job and gave great…read moreprevention advice

We have been customers for years. Recently have come to house and only performed half of required…read moreservices. we repeatedly called them and got their answering service and we never got a call back to schedule a time to finish the job. DO NOT USE THEM!!! It should not be that difficult to get someone to treat your house. We have changed our service to another provider. If you want friendly, reliable service, then do not use this company!

This is not a company you can rely on…read more We spent over $10K getting bait stations and squirrel guard installed which went well. They were supposed to come once a month to check for pests and deal with them. Unfortunately, they do not seem to have enough techs to service all their customers. They "cancelled" the second monthly service without informing us. When we asked when they would be out to spray for ants they said we were not covered for ants. This is not what we were told when we spoke to the salesman. For $175 a month you would expect the most destructive pest would be covered. I can't recommend this company.

The specialist showed up within the window and was incredibly knowledgeable about bats. While he…read moredidn't need to do anything as he explained the bat wouldnt have survived that long in the basement, he took out a yellow jacket nest he found for free. Great service, would recommend to anyone!

Last year we had problems with carpenter bees and honeybees (?) around our roof, plus black wasps…read moreunder our brick walkway. This year, as soon as we saw the carpenter bees start coming back, we hired Rusty for preventative treatment. He was able to spray along our roof with no problems which also took care of the carpenter bees, and since then we haven't seen any bees come back! I love having the peace of mind that if we do see any nests we can call Rusty to treat them anytime this year with his warranty. Highly recommend!

I had a Yellowjacket nest underground in my backyard, and Rusty came to my house within a day to…read moreaddress the problem -- it was taken care of immediately. Bees are gone! Great service and very responsive, I have referred him to others with bee problems as well.

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

reached out to them as I needed a wasp nest removed…read more They never bothered to get back to me. Won't call them again.

I.T.S. is great. They have been coming to our house for the past couple of years. Treating our…read moreyard for tick and mosquito control as well as spraying our foundation to keep the spiders and bugs out of our house. Steve and Wes are courteous and very easy to deal with. I've even called them when I've found a strange looking bug. I wouldn't use any other pest control company!

Great customer service, good prices and on time. They got…read morerid of some squirrels in my attic and a couple bees nest around the property.

I changed my schedule for visits and they doubled the cost without informing me. I cancelled. They…read moreare only marginally effective and quite costly.

I am actually surprised by the fact that they don't seem to care about the bad reviews that they…read morekeep getting. We are going on 4 months now of having a mouse infestation. We have put everything food away into bins and we are very careful about what we're leaving out. Even down to the food for the dog has to be put away. You definitely do not get what you are wanting with this company. If you want dollar traps from the dollar store then you have come to the right place. Every single one of our traps has broken and the mouse is able to get out. They say they will be back. They don't come back for weeks and they don't even bring the stuff. We have never had a problem with an exterminator before but this one is something else. If you have dogs they don't really care because they'll leave those traps everywhere

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!