Colonial Pest Control are the best! We had an issue with wasps in our guest bedroom and after…read moretrying to deal with it ourselves, we looked for an urgent visit from an exterminator. I called them around 1pm and they were here by 3.15. James was very friendly and professional and did what was needed to put our minds at rest. They are an amazing company and I would highly recommend them to anyone needing help with pests. They are very understanding and accommodating to their customers needs.

We phoned colonial for help in Framingham with wasps that were nesting inside our wall. We urgently…read moreneeded help and not only did they provide same day service but they arrived within minutes ! The tech was awesome and so patient and calm with us in a scary situation, plus we have pets in our home. They will be our source for all pest control for as long as we or they remain in the area!!! And they didn't try to use our fears to upsell solutions we didn't need to solve the problem! They were easily a fraction of the cost of several others

John Meredith has been our pest control technician for about a year now, and he's been fantastic…read morefrom day one. He is incredibly knowledgeable--not just about mice, ants, bees (including every kind of bee), and even rats--we've unfortunately had them all living near a pond. He takes the time to explain things, and you can tell he genuinely enjoys what he does. He's also just a great person. On his last visit, he had finished up and was heading to his truck when he spotted a stunned baby bird sitting in the middle of the street. Without a second thought, he stopped to help. We moved it somewhere safe and gave it a little water, and before long its parents came back for it. It had nothing to do with pest control, but it said everything about John.

Ever since we started working with Greenhow we no longer have a pesky mice problem. My Greenhow…read moretech Luis is great at his job, efficient, and very kind. Always happy to have him service our home. Thanks!

This company was helpful and got the job done right. bye bye mice. Super job and gave great…read moreprevention advice

We have been customers for years. Recently have come to house and only performed half of required…read moreservices. we repeatedly called them and got their answering service and we never got a call back to schedule a time to finish the job. DO NOT USE THEM!!! It should not be that difficult to get someone to treat your house. We have changed our service to another provider. If you want friendly, reliable service, then do not use this company!

This is not a company you can rely on…read more We spent over $10K getting bait stations and squirrel guard installed which went well. They were supposed to come once a month to check for pests and deal with them. Unfortunately, they do not seem to have enough techs to service all their customers. They "cancelled" the second monthly service without informing us. When we asked when they would be out to spray for ants they said we were not covered for ants. This is not what we were told when we spoke to the salesman. For $175 a month you would expect the most destructive pest would be covered. I can't recommend this company.

The specialist showed up within the window and was incredibly knowledgeable about bats. While he…read moredidn't need to do anything as he explained the bat wouldnt have survived that long in the basement, he took out a yellow jacket nest he found for free. Great service, would recommend to anyone!

Last year we had problems with carpenter bees and honeybees (?) around our roof, plus black wasps…read moreunder our brick walkway. This year, as soon as we saw the carpenter bees start coming back, we hired Rusty for preventative treatment. He was able to spray along our roof with no problems which also took care of the carpenter bees, and since then we haven't seen any bees come back! I love having the peace of mind that if we do see any nests we can call Rusty to treat them anytime this year with his warranty. Highly recommend!

I had a Yellowjacket nest underground in my backyard, and Rusty came to my house within a day to…read moreaddress the problem -- it was taken care of immediately. Bees are gone! Great service and very responsive, I have referred him to others with bee problems as well.

This team did an amazing job this past fall and winter ensuring our neighborhood squirrels found a…read moremore, shall we say, natural place to settle down and raise a family, versus our attic space. :-) Highly recommended if and when you need their help!

reached out to them as I needed a wasp nest removed…read more They never bothered to get back to me. Won't call them again.

I.T.S. is great. They have been coming to our house for the past couple of years. Treating our…read moreyard for tick and mosquito control as well as spraying our foundation to keep the spiders and bugs out of our house. Steve and Wes are courteous and very easy to deal with. I've even called them when I've found a strange looking bug. I wouldn't use any other pest control company!

Great customer service, good prices and on time. They got…read morerid of some squirrels in my attic and a couple bees nest around the property.

I changed my schedule for visits and they doubled the cost without informing me. I cancelled. They…read moreare only marginally effective and quite costly.

I am actually surprised by the fact that they don't seem to care about the bad reviews that they…read morekeep getting. We are going on 4 months now of having a mouse infestation. We have put everything food away into bins and we are very careful about what we're leaving out. Even down to the food for the dog has to be put away. You definitely do not get what you are wanting with this company. If you want dollar traps from the dollar store then you have come to the right place. Every single one of our traps has broken and the mouse is able to get out. They say they will be back. They don't come back for weeks and they don't even bring the stuff. We have never had a problem with an exterminator before but this one is something else. If you have dogs they don't really care because they'll leave those traps everywhere

I called our API after having swarmers entering my mud room earlier this summer. They were quick to…read morecome out and address the problem. When I realized I was still having some remaining swarmers after our initial treatment, I reached out to API & they were happy to come back out and treat the area again. I am happy to say the issue is fully resolved now with no activity since may/june. Would 100% recommend this company for your pest needs.

Amazing service! I called and he said he was between jobs so could swing by in 45 minutes. He…read moreshowed up, checked out the issue (paper wasps that were building homes in my deck railing), and treated the situation right then! I went from calling someone to being wasp-free within an hour!! The service was affordable and I really appreciated how quickly he did the service, was professional, and informative! He guaranteed the spray for 90 days, so if there are any issues within that time frame, he will come out and respray for free. Great find on Yelp! Thanks!!

Classic door to door high pressure sales tactics. Sales rep wouldn't take no for an answer. After…read morefurther reading of reviews on Glass Door, you decide whether you want to sign up.

I've had subscriptions to multiple pest control companies including Orkin, and Terminix…read more Pros: - Scheduling is relatively flexible. - Technicians are extremely friendly and communicate very well when they're expected to arrive. - Technicians do there job within the boundaries of there procedures. Cons: - There use a call center in India to troubleshoot issues. These call centers have no ability or knowledge to solve issues. - They essentially only offer pest control services, extremely limited on there ability to solve pest issues when they occur. - There techs are not allowed to use ladders... this means all treatment and solutions are services by 25 foot poles or control arms. Service Experience Review: We have a hive of Hornets growing under a panel of our exterior roof. This panel is located on the first floor of a ranch style home. The only solution Aptive techs are allowed to use is spray a toxic chemical on the exterior of the house in hopes the worker hornets bring it into the hive to kill the colony. It's been 3 weeks and the hive has continued to grow, the chemical has had minimal effect. The company, based on there policies, are not able to provide any solution to this and has advised me to find another exterminator to solve the issue. The techs are knowledgeable on what needs to happen, but the company prevents them from doing it. As mentioned in the cons section, if you're looking to pay 75-100 a month on preventative service that is rarely fully effective, this company is decent cause they show up on time. While you're locked into the contract with them, if you require actual service to remove an actual infestation, they may be the worst company I've worked with.