We used Alex and Mass Bay Wildlife Management in Foxborough, MA to take care of a squirrel problem a couple of years ago. Recently, we decided to sign a yealy contract with the company when we were having some mice and hornet/wasps issues. They return emails promptly and set up appointments quickly. Their staff is professional, timely, and explain what they are doing patiently. I have been very satisfied with their services. read more

We lived for years without mice, then one day they we found evidence in our basement and kitchen. After several frustrating days and sleepless nights trying to take care of it myself, I broke down and called Mass Bay. And this is where the story takes a positive turn. Signed up online and received a text with a link of who was coming and what day. Included information of what was going to be performed and how much. On the day of the appointment, my daughter let the technician in and I immediately found him to be polite, professional, and naturally friendly to my dog. I was instantly put at ease. Having never had to use a pest service, I was concerned about who would be going through my house and this poor soul had to crawl and climb all over a completely turned upside-down house, on a hot July day. Every step of the way he was a bevy of information and empathy. I was quite comfortable having him move about my house without me, he earned my complete trust. He set some bait and traps and had immediate results the evening after the first visit. He returned 2 weeks later to clear the traps (3 kills!) and seal up the outside. And since Mass Bay completed their work, no mice! In terms of value, the price was in the 3 figures. What would you pay for peace of mind? Mass Bay's options and pricing seemed fair and I will consider setting up a yearly contract with them, again for that peace of mind. I also learned quite a bit about mice in general, which was a nice add. I like when people geek out about their work, it's a good sign of happy employees. Happy employees do excellent work. MassBay was truly excellent. read more

Alex was very responsive, from the initial call to the completion of the job. He picked up the phone when I initially contacted him, sent me an estimate the same day and was able to schedule an inspection quickly. Alex was very knowledgeable and I especially chose his company because he provided non lethal options for removing wildlife (I did NOT want wildlife harmed). Luckily there was no active animal issue so Alex recommended some actions to prevent future problems and he got the job done quickly and efficiently, and at a reasonable cost. Would highly recommend this company. read more

I thought MA Bay Wildlife did a fabulous job closing up a hole in our roof where the birds were getting in. They were responsive and nice to work with. Thanks Alex and Desmond. read more

I've been working with Alex since he started his business. That was years ago! I had faith in his work and trust in his integrity then and he has never let me down. He is one of the hardest working people I know, as well as being one of the finest. He is extremely knowledgeable and professional. He always returns calls and as busy as he is, he will do his best to find time to help with your wildlife issue promptly. He offers a service contract, which covers all work for the year. I haven't compared his prices to other companies, but I think his are extremely fair. Given what a pleasure it is to work with him, I'd say it's a fantastic deal! read more

I would highly recommend Mass Bay Wildlife. Over the past several years we have used their services for a number of different things, from wasp to birds. The latest project was placing bird exclusions around our roofline to avoid nesting. Alex was thoughtful enough to use similar material (and color) - making the work blend in with the house. The communication is always clear, honest and thoughtful. They have always been on time and have competitive pricing. read more

Alex was responsive and within a couple days I had a quote. He showed up when he said he would and did an excellent job. He ended up underbidding the job yet refused additional money. The next day one of the bats was hanging on a 1 way valve and could not get in. Overall he was great to work with, services performed were a good value, high quality workmanship, and effective, even on a 200 year old house. While I hope to not need his services again, I would definitely give him a call. He is someone you can like and trust. read more

Alex was fantastic to work with. He completed the job within 2 days of me reaching out for a quote, and was extremely transparent, responsive, and friendly throughout. I'd absolutely recommend Alex for any wildlife management work needed. read more

Responded and came out right away. Best price out of 3 quotes. Easy to work with and good craftsmanship when he finished.

Top-notch service, and true professionalism from the top down in this business. I can't say enough good things. Wife and I called Alex at Mass Bay to come by and fix another business' work (long story). Alex handled the whole thing like a true professional, demonstrating extensive knowledge both of wildlife, and of his craft. He was able to almost-instantly diagnose the issues that the other business had left ignored, and even spotted some damage that they caused. They use high-quality materials that seal cleanly, and look good. Price is reasonable for the service provided, and the communication is very good all around. Not to mention Alex actually seems to genuinely like animals! All in all, I would recommend Mass Bay Wildlife to anyone looking for wildlife management. These guys (and Alex specifically) are the best! read more

The continuum in service typically ranges between "good" and "bad." This franchise moves that measuring mechanism from superior to stupendous to superlative. They are just that personable, professional & near perfection...Placed a call weeks ago. Spoke to Alex. He made a primary survey via an assessment over the phone, posed possible scenarios, personally came out for a secondary survey, and sent Jake, one of his talented team members, out again to finish the job. Magnificent. They made the work seem so o seamless and as easy as 1-2-3. Most magnificent. Thank you Mass Bay Wildlife. Appreciate your expertise. read more

Good people, fair prices, and reliability. What more can you hope for with any service provider? I highly recommend Mass Bay for any exterminator or wildlife removal services you may be considering. read more

When we found a squirrel in our interior wall, I called this company based on the other Yelp reviews. They exceeded my expectations -- and it was a nice change after calling bigger, less personal/patient companies. Alex (owner) picked up the phone when I called, and he was very helpful and informative about our options, challenges, and things to keep in mind. Alex himself came to our house the next day, and he gave a free estimate after examining the interior, climbing up on the roof, and looking in the basement. He was professional, courteous, and knew how to handle squirrels. After investigating, he found that our particular squirrel was gone (hooray! we'd unknowingly removed its nest the week before) so he was going to install chimney plates to prevent them from coming back. I was psyched he could do it right then/there, to have the problem resolved completely. After he started that project, he found that the chimney needed repair before he could proceed. We'd need to call a specialist for that before he could affix the chimney caps. Bummer... He didn't charge for the time spent on the project until that point. Before he left our house, I asked him about how to handle the hole left by the squirrel on the interior wall, he kindly offered to patch it at no charge. So nice! In the end, he spent 90min at our house and never charged a dime. Alex is not a "hard sell" -- he's a personable, customer-oriented guy devoted to his business. Call him! (Once we repair the chimney, we'll get quotes on the chimney caps needed for squirrel prevention. If competing quotes are close to what he gave, we'll give him the business because our experience with him was so positive.) read more

I called this company about a year ago because my chimney cap had blown off during a storm and I thought squirrels had set up shop in there. Alex came down the next day and was very professional. Turns out I did not have any animals living in there but my chimney cap was totally destroyed. He said he could order and install a new one for me. He measured the chimney and came back and installed a new one within the week. He guaranteed his work for a year. It's been about a year and I haven't had any problems. Since then he's helped me out with mice and other odd handyman jobs around the house. Very reasonable priced, professional and top notch work. Next time something goes wrong at my house he'll be the first one I think to call. read more

Sean and his staff were quick to answer or return calls We had some bad luck with lots of snow making roof access to the chimney problem with squirrel family. They answered our questions with understandable information. We would recommend this firm because they were responsive to our whining about these squirrels. They were polite and calm about our worries, Assuring us they had years of experience. . read more

Great and honest customer service. We needed a squirrel exclusion and Alex did a great job, installing an exit only output from the attic and then waited 2 weeks and patched up and critter proofed the exterior good as new. Also provided a 1 year guarantee. It's never fun to deal with the matter or the cost, but better to pay more up front and get it done with this company with expertise in critter removal vs having a roofing company patch it for a lower fee and have the problem recur. I highly recommend them. read more

Alex was came to my house to get rid of some bird nests under boards in my house. He explained all aspects of the job to me, and his price was very fair. I would absolutely recommend him to anyone. Thank you Alex. read more

I cannot say enough good things about this company! Alex was professional, thorough, and affordable. We had an animal hiding in our basement. Alex took the time needed to figure out what it was and trapped it. He was right on in his assessment of the situatIon and quickly was able to trap the squirrel and take it away. He is truly a professional and just a nice guy too! I'm hoping I won't need an exterminator again, but if we do I know who to turn to. read more

Alex did a great job! He was prompt in his response to my inquiry, super easy to work with, did exactly what he said, and gave me good advice. So far no problems! read more

Amazing!! Sent a quote request through yelp for squirrel issue in the attic and within 10 minutes heard back from Alex (owner). The next morning he came over, assessed the area and provided a great quote on the spot. Having spoken to people about the situation, I knew the quote was extremely competitive. It included trapping the squirrels in the attic, the one's around the perimeter of our house and then him completely screening off the problem area along with installing a one way exit door out of the attic. The work also comes with a 1 year guarantee which is a great testament to his work. Alex and one of his employee's (Zack) came by for a few days to remove the captured squirrels and reset traps. Both extremely professional and personal. Side Note: Unrelated to the job they performed.. I came across the 2 of them close by on 1A just after leaving my house pulled over on the side of the road and they were assisting a woman that was broken down by pushing her car to a side road. Cant make this stuff up!! 100% recommend read more

Alex/Mass Bay Wildlife is great at what he does. We have unfortunately needed to hire him for several different wildlife issues in our home, but have confidence that he will assess the situation and develop a reasonable plan. He provides good explanations of the animals and their patterns in a way that promotes confidence. read more

So pleased with Alex's help in trapping the squirrel that set up shop in my basement. I called him on Monday afternoon, by Thursday, she was captured and all entry points sealed off. His responsiveness, knowledge, professionalism and genuine love of animals is evident in his work. I am grateful. read more

We had squirrels in our house. They migrated from our attic to our living quarters. When husband captured three of them on three consecutive days, two in our bedroom. Horrors! We decided it's time for us to take action. We called Alex from Mass Bay Wildlife Management and he came by that day to look at our attic, Identified the squirrels as flying squirrels, came back the following week to patch up any openings in our rooftop, put down one way egresses so the squirrels in our attic can exit but not not enter, and also set down traps in the attic where he located their activity. It is now day 3 after Alex did his thing and the house has never been this quiet. No more scurrying scratching gnawing sounds . It's good to know Alex guarantees his work for 2 years. We are so pleased with his work that we are having him come back to fix our chimney. We'll let you know how that goes. It is now 10 days later. No squirrel activity or sounds. Alex came to retrieve the traps and to patch the opening left after he removed the one way egress. He also installed a chimney cap for us in one fell swoop. The chimney cap is bolted down securely and is guaranteed for 2 years.Alex assured us that unlike our neighbor's cap, it will not be blown away by a strong breeze. Alex is courteous, knowledgeable, and skilled in what he does. We would definitely use him again but hope we don't have to. read more

I had some type of animals who had gotten inside the walls of my house. I called Mass Bay and they came out right away and diagnosed the problem (white footed mice). Alex, the owner, could not have been more professional, courteous, or responsive. He came back twice more until problem was fully resolved. When you see everyone giving five-star reviews, there's usually a good reason! read more

Alex was very responsive when I contacted him and highly professional throughout. He did a very thorough inspection of our home to try to determine if the rodents we've been hearing in the walls and ceilings were the mice that we'd seen signs of or some other varmint. In the course of his inspection he found that we had carpenter ants, which we didn't know. He was very flexible in responding to our particular requirements, and promptly sent someone to do the work once agreed upon. The work was only just done and there's work to do on our end, so results not final yet but I feel fully confident in the professionalism, integrity, and capabilities of Mass Bay Wildlife Management, and feel fortunate to have found them. read more

Alex was the only pest control provider to successfully eradicate rodents in our home. Alex is reasonably priced, responds promptly and is extremely courteous and professional. read more

Very knowledgeable, friendly and efficient. We've had flying squirrel problems in our attic for ages and the team at Mass Bay identified the problem areas and addressed all of the issues. It's been very quiet here since they came. Totally recommend them! read more

I contacted Mass Bay Wildlife back in October 2021 due to a mouse problem. They came for the initial service and the two-week follow up service. Since then, we have contacted them every month for continued mouse activity. I emailed the owner yesterday with photographic evidence of mouse activity (mouse poop inside my house, ON MY FURNITURE). The owner responded to my most recent email today, saying that there might not be anything else they can do. He claimed his technician was turned away at the door when I called them out in February, when he actually spent 20 minutes inside my house. I requested a refund since they had never solved the problem, the owner answered that he would pro-rate the fee and that his warranty never guarantees eradication of mice. What good is only getting rid of some of the mice, when their company website clearly states that exclusion service is the best way of ridding a home of mice? The owner was exceptionally rude throughout our email exchanges today. I would stay away from this company and seek out someone who actually can take care of the problem, with a more stable owner. read more

We had a gigantic wasp nest high on the top eave of the house and didn't know where to turn. Contacted 3 pest control services via a home services clearing house (ServiceMagic.com - which was also terrific) and got 3 emailed responses within 90 minutes. But Alex Miranda, owner of MBWM, also called on the telephone and immediately quoted a very reasonable fixed price and a date that he could perform the removal--within 48 hours! He came, he did, quick and clean, and (since he had his ladders) took me up on my request to also clean my gutters--also for a very reasonable price. Totally satisfied from every respect--how often are you able to say that about someone who does a job on your house? Top flight guy, top flight business. read more

Alex was responsive and professional in dealing with the raccoon problem in our chimney. Took two days to resolve. He's a stand-up guy! We recommend him highly. read more

Alex visited our home to investigate a carpenter bee infestation. While his initial application was relatively ineffective (he applied a repellent but the bees were already well-established and some survived), he honored his verbal agreement of returning at no charge - if the application was ineffective - and applied a different solution (intended for bees which are established). He does a great job of explaining what he is applying and seeks organic solutions when possible or a mixture of organic and synthetic when organic alone will be ineffective. Very personable and down to earth. read more

Alex, the owner, is super easy to work with and provides very competitive prices. No BS, just quick good service with a guarantee in writing. read more

Had questions about a family of foxes that moved into our yard. Got an immediate response with helpful details about our options. Incredibly helpful and prompt. Would highly recommend. read more

Love Alex and now Zac! Alex has done bats, flying squirrels and rodents - everything was safely banished on the first try, at a fair price and with great service. And now Zac has come over to handle wasps, ground wasps, and some chipmunks who are using my garden as their buffet. Great service, great price, smart people - hope we never need them again but always glad to know they're here if we do! read more

The gentleman that helped us was friendly. However, our contract stated that we were to have a termite control system put in and 2 more visits. the termite system was installed. However, no one came back after the system was installed. We received no call from the company if the termites were eating the wood or not. We tried contacting and did not receive any calls back. We also received a quote for bat removal, and wanted it done. He never contacted us about this service. The follow up was horrible- there was none!!! read more

This is a shout our for Mass Bay Wildlife Management. Alex did a great job in closing our bird and squirrel holes. We didn't know that we had so many holes leading into our attic. I have been watching the squirrel leap out of a hole on the side of our home onto the electic wires going over the street. We can't relocate them so I hope that they stay out. Next on the schedule are the bats who are living in our home. They are hibernating now so at the end of April they will be flying out of here. Our laws protect them which is good. I never want to hurt any living creature. My cats have been tellling us that there is something upstairs in the attic. Now, the cats can rest better....His prices are good too and he explains everything in detail of what will happen and what to expect. read more

The reviews before me are truly right on target. Tired of listening to the squirrel in my attic and frustrated because I couldn't fix the problem myself, I sent a request at 6 in the morning before they (Mass Bay Wildlife) opened. Alex (the owner), promptly texted back and was at my house at 7:30 a.m. THAT morning for a free estimate. He assessed inside and out and I received a great quote for all the work that he would perform on this problem. He was there the day after the huge snowstorm, making his way through all the snow and installed a one way exit door to the attic and traps on the roof which caught a squirrel each day. He left it up there another couple days to ensure the capture of these scoundrels. He returned and patched the hole and observed another possible entrance and patched/secured that also. I was not only impressed with his professionalism and quality of workmanship but his compassion to a stressed-out single mom. He kindly assured me he would take care of it and he did! I HIGHLY recommend Alex and his company! P.S. I later noticed, while up on the ladder he removed the huge icicles from the front of my house...like the previous reviewer said...you can't make this up - a real stand up guy! read more

Can't say enough about the responsiveness of Alex and his team. They have worked on several issues for us, and when not immediately resolved, came back to make sure it was done right. I also learn a lot through our correspondence! Good people providing quality service. read more

A family of birds had moved into the vent of my bathroom and I decided it was time to serve them an eviction notice. Alex quickly responded to my inquiry and made me an appointment during a 1.5 hour window the next day. Ian arrived at my house even a few minutes before the scheduled window of time, and was able to quickly remove the nest materials from the vent before covering it over so it's clear to other birds that there is no room at the inn. Alex and Ian were both very pleasant to deal with, addressed the issue quickly, and charged a reasonable price. Mass Bay is the company to call! read more

Alex, the owner is so knowledgeable and very responsive, which is so appreciated. We had what ended up being bats in our attic space and he expertly took care of the problem for us by installing a temporary one-way valve & then securely patching up the space so the peaty bats had no way to enter. He also gave us lots of expert info on bats and what he was going to do to solve the problem for us. Plus, there is a 5 year warranty, which hopefully we won't need, but it provides great peace of mind! Alex was great to deal with and we would highly recommend him and his company! Thank you, Alex! read more