Took two Hunter Douglas blinds that wouldn't raise anymore…read more. They were still under warranty.. I was told that Hunter Douglas charges $75 dollars shipping each way to have the blinds repaired but they have someone local who could fix them. When I went to pick them up they charged me $150 for repairs that I assumed would be covered by warranty. Called Hunter Douglas warranty department and was told they have no fixed rate for shipping. Sooo not happy with that.

I purchased a Santa Fe a home without any window coverings. Eric at Coronado assisted me from start…read moreto finish and the result is amazing. He helped me decide on the right product and the right color/design. He was patient and professional. Communication throughout the process was great. I am very pleased with my experience with this business.

All the staff are friendly and helpful. Matthew was particularly kind and clever. He created a…read morestain color for me... a lovely shade of turquoise. Thank you, Matthew!

From the owner: Transform your Santa Fe home or business with Guiry's premium paints. Benjamin Moore and Diamond…read moreVogel colors, paired with hands-on guidance, ensure every project is bold, beautiful, and long-lasting.

Terrible service. The guy didn't seem to know much and mumbled a lot. He needs more knowledge,…read moreconfidence, and training. We left and went to Lowe's in search of better customer service and help scolored paint and stain.

One person in the ENTIRE STORE on a Saturday...6 people in line…read more Ridiculous Very poor service...

The service in this place is absolutely horrendous. They go out of their way to avoid you and not…read moremake eye contact. It's also extremely racist. I noticed that Hispanic folks get immediate service and that Anglos get completely ignored. Just gross.

These folks have everything you will need, care about you, are knowledgeable, offer great customer…read moreservice, and will give you good, honest advice. I much prefer to go here than the big box hardware stores as the service, knowledge, and experience is so much better.

Who says you can't have Christmas in May? They obviously haven't been here. Stuffed floor to…read morerafters with all things indoor Christmas related. Their display trees are themed - including outdoors, vacation, balloons, wooden/carved & others. Display cases with Jim Shore pieces, nativity displays, nut crackers, town scenes. Star Wars, Harry Potter, Nightmare before Christmas are well represented. There is so much more and not enough space to list it all. Prices are reasonable - at MSRP. Staff was helpful & full of info - including local places of interest. So beat the rush & buy early or just get your midyear Christmas fix

Visiting Santa Fe, NM this week, and after an event this evening, we stopped by Susan's Christmas…read moreShop. Just a hole in the wall next to the famous restaurant The Shed... a small shop, but wall to wall, floor to ceiling everything Christmas, year-round! Puts a smile on your face just walking through the door! Kristy was working in the store this evening, and what a pleasure to deal with. We chatted about all kinds of things, and she hunted for 15 minutes to find a companion bunny for the one we bought (Easter, not Christmas! LOL). She even called to the owner to see if an extra one might be stashed somewhere that she didn't know about! She kindly wrapped several items we were carrying (not from the store) so it would be easier for us to carry. What a fun 30 minutes! We'll definitely follow-up with the store to get a 2nd bunny! Thanks Kristy! You were such a delight!

It was a mediocre (at best) job. I cannot recommend for larger jobs, I think they would do great…read morefor smaller jobs, especially dry wall. You get what you pay for. Communication was great but overall quality of the work was quite lack luster and extremely sloppy.

We have used the services of Always Construction in the past, and when we had to have some major…read morerepairs done recently on our home, we called them again. Their crews are made-up of individuals who are very talented and skilled, and who take pride in their work. Whether they are replacing your old wooden deck with one of Trex, repairing a leak, or making repairs and repainting your home, you will be satisfied. They keep you informed of their progress and their goal is a job well-done!

I purchased a stove here. A manager came to my aid when no one else was available. That concerned…read moreme. I spent over $1,100 and had to walk the store to find anyone who could help. Finally, after also looking for someone to help me, the manager himself processed my sale The manager gave me discount since I was using a Home Depot credit card. He made me believe again. Cinderella would be pleased.

Home Depot in Santa Fe is sad. Today I had a good experience with an employee named Able who spent…read moresome time looking for the item I wanted to buy. A set of batteries for Ryobi tools. It was not found in the store, but I was able to order them on line when I got home. Thank you Able for your patience and helpfulness.

Cute little furniture store off Cerrillos. The couple who run it were awesome. We were in search of…read morea new cabinet and loved the style in the store, though couldn't quite find what we needed for our place. The owner informed us they do custom orders, and we were intrigued :) My wife drew up a concept with general dimensions, agreed on price, and less than two weeks later we had our lovely cabinet. Customer service is A+ and pricing very reasonable. Highly recommend.

A great little store with beautiful high quality furniture at reasonable prices (very Un-Santa-Fe…read morestatement). And...the owners are even more beautiful of people than the things in their store. They're wonderful! check this place out for sure.

I've shopped here for years and been grateful for the convenience, service, and supply--thus the 2…read morestars, otherwise it would be 1 star. Some time ago I bought a $200+ Gallagher rodent trap that did not work and reported this to a store clerk. He replied that I was the only one who had made such a claim. I later learned that an Eldorado friend had complained about her non-functioning trap to the same clerk and he told her the same thing. Sometime later, I returned to the store to complain about the trap not working. The clerk admitted that a number of these traps were indeed malfunctioning and was told that they were waiting for parts. I regularly checked in over the weeks and was told each time that they were still waiting for parts. Some time later, I returned to the store, and the clerk took a look to see if he could fix it. After checking in with him over the next few weeks, he finally called to say he had repaired it. However, I soon discovered that the canister part was still leaking. Some time later, I returned to the store and spoke with Steve. who gave me the number to the manufacturer to call and arrange a shipment and exchange. At that time, Steve stated that he takes care of his customers. When I called, the manufacturer rep asked why the store wasn't handling this. I realized that I, a regular customer, was caught in a shipment war between Steve and the manufacturer. Not cool. Some time later, I returned to the store and spoke with the clerk, who took my faulty trap and added it to a box containing other parts and traps behind the counter. He said that they were going to ship it to the manufacturer for exchanges. Finally, the issue with my expensive purchase would be resolved. Not so. Some time later, I returned to the store and noticed that the box was still behind the counter, weeks later. I asked the clerk about it, and he said they were still arguing over who would pay for the shipment. I wrote to Steve last week that it is well past time for him to either replace my purchase with a working trap, reimburse my purchase, or credit me the $200+. I've not heard back.

The employee that helped me named Chrishan offered tremendous help and showed true knowledge of the…read moreequipment I came in for. He walked with such pizazz it was difficult not to leave in a better mood. I have been depressed and living outside the store, homeless but he gave me the tools to have a real, functioning tent. He made my day. Please give him a raise now, what a gem.

Perhaps the best customer service and hardware inventory in Santa Fe. Yes, their prices are higher…read morethan Home Depot or Lowes but their friendly, knowledgeable staff will get you the parts or tools you need without running all over town. Excellent stock of hardware and home maintenance supplies.

My shopping experience at 1610 Hardware Store was excellent…read more The staff greeted me with a smile and were very helpful in pointing me in the right direction to make a selection. Alex - Salesfloor Employee is very polite, kind, attentive to detail and assisted me in selecting an electric weed wacker and explaining the features to me. Alex even carried my selection to the cashier. He 'wears a smile' and treated me with courtesy and kindness. Barbara - Cashier was also very professional and kind. She made sure everything was accurate and also 'wears a smile.' Thank you for your hard work Alex & Barbara. Both of you made my shopping experience wonderful. Karen-1610 Hardware Store located at 3003 St. Francis-Santa Fe, NM