It sucks when you are in an accident! The good news was nobody was hurt in either car but the only…read moreway my car was moving was by tow truck! I knew there was an Enterprise just down the street from the accident. I've been a fan of them for years but never this location. I called them and within five minutes I was picked up directly from the scene of the accident! Computers can be wonderful and this this case I was in their national database. Five more minutes in their office and I was driving home in a 2019 perfectly clean rental. Forty-eight hours later I stopped in again with my insurance claim number and easily coordinated everything. The two employees that I touched were polite and efficient. This was a five star experience and a wonderful example of a business run right!

Worst experience ive ever had rentinva car , Made…read morereservation, only to be told when I arrived to pick up That no car was available!!! So why would you take the reservation , staff was rude and not helpful at all when I told them I had an important meeting I had to attend they literally laughed !

Want to give a shoutout to Hertz Car Rental - Sebring - Us 27 HLE; who went above and beyond to…read morehelp me during my bad tire issue leaving Tampa International Airport Hertz. I was losing 7 pounds of air per hour. When multiple stores wouldn't help. I needed to find a hertz before 5pm they saved a vehicle for me. They stayed after closing just to assist me (got there 4:59!) kudos for the help. Thank you. This is a great store that went above and beyond to help me.

I had an excellent experience. The staff (Rachel) was knowledgeable and friendly. The car was…read moregreat and practically new. It is a small local office, with a hometown feel. I highly recommend this location. Oh..and UNBEATABLE rates (I used Hotwire).

A whole ass scam! Zero stars!!! As I took photos of the…read moredamages before leaving the lot the employee tells me "that's not necessary, we have all that documented" I continued to take my photos. 3days after I drop off the vehicle I get a text message asking what happened to the grill? Nothing happened to the grill, then the employee proceeds to send me photos of the grill. Perfect photos I already have of the cracked piece in the grill. I didn't respond to the employee after. Now a month later they're claiming $2500 worth of damages?! Funny all the photos they sent to the claims I have from my pick up date before it left your lot! This company is a whole scam!! This is being disputed Enterprise!! Best of luck.

Excellent experience. Fair price as long as you book in advance on line. New clean vehicle.read more

I highly recommend this place. Everyone is super friendly, and they go above and beyond to help out…read moretheir customers. This was my second time bringing my car there, and both times, they did amazing work. Thank you so much for treating my car, like if it was your own!

I was very unhappy with the quality of the work on my SUV. I would not recommend this bodyshop, the…read morework was incomplete, was not ready when Gerald promised. I would never go back to this bodyshop again!!!!

Will rent from them again. Compared to the multinational rental agencies, these folks were…read moreefficient and thoughtful. No long lines, lost reservations, or tedious car hunts in the parking lot. Friendly add on service to and from airport. What more can you ask?

I have rented from Practical for years. It's never been anything but outstanding. No matter what…read moretime of day or night I come to Sarasota, they accommodate me. Wayne is terrific! Very responsive and makes it easy.

Still waiting on my deposit to be returned after 5 weeks. Otherwise this review would of being a 5…read morestar review for the male I dealt with went out of his way for us in a way that a colleague on the same desk on the same day tried to get extra cash out of us.

The people there are amazing. We had a car at the shop so we rented and returned and rented and…read morereturned all in the same week. They gave us a fantastic deal and a fantastic car. I would highly recommend them.

They wanted $950 just to paint a hood! I went somewhere else and got the whole car painted…read moreperfectly for $1150.

From the owner: Gilbert Collision Center has always been dedicated to restoring your vehicle to it's pre-loss…read morecondition; quality repairs require good equipment, original parts, and the best materials. We are the designated repair facility for most major insurance companies because of our high customer satisfaction. Your service and good quality repairs will not be compromised. Our friendly staff will work for you! We are experts in working for you with your insurance company and ensure all vehicles receive complete and appropriate repairs. We have trained and certified ASE and I-CAR technicians onsite that will repair all makes and models in a timely manner. We use only the highest quality PPG paint. Our courtesy transportation and rental vehicles are available while your vehicle is being repaired and we'll make sure yours is spotless after the work is completed.

Never come here don't waste your time with these unprofessional employees. Abagail especially…read moreshould be promptly fired for refusing to honor accident claim reservation!! Drove 1 1/2 hours to ride away empty handed all because she was too incompetent to locate my reservation that corporate, customer service, and progressive could easily see!!!

I have been a loyal customer with enterprise for many years and I have never felt robbed like I do…read morenow. I rented a Kia car for 30 days last September. Once I maxed those 30 days I was told I had to close that rental out return the car and start the prices again. So I did just that. I returned the car spic and span paid my fees and gave another 300 deposit to rent a Toyota rav 4 for 1 week. After that week was up I returned the car after hours and dropped the keys in the box. This was my biggest mistake. I assumed my deposit would be in my bank account the next day from previous experience with Enterprise. But here we are March of 2026 and I still have not received my deposit back. The manager Danya said she called multiple times and they said they sent me check (odd because its usually digital). I requested that check be canceled and another sent and she said she did this. Still no check . So I call weeks after and she said she now requested the check to be sent to her office for me to pick up. No call back. So I call the customer service myself and they are telling me I'm not owed a deposit as it was put towards my past rental. FALSE i paid for that rental separate and the deposit was put onto the next car as my invoices show. So which is it?? I was sent my deposit via check or I'm not owed a deposit at all? The second rep says if I am owed a deposit the manger could easily send my money herself and not have to get accounting included. What's the truth?!! Because my bank doesn't lie. I am owed $300 for 5 months from a multi billion dollar company!!!! I followed the rules I took good care of the cars and I want my money !!