1. Enterprise Rent-A-Car

    1. Enterprise Rent-A-Car

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    Avon Park, FL

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    Enterprise Rent-A-Car

    3.9 (10 reviews)
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    Updated 3 weeks ago

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    Incredibly tiny but gets the job done!
    Steven B.

    It sucks when you are in an accident! The good news was nobody was hurt in either car but the only way my car was moving was by tow truck! I knew there was an Enterprise just down the street from the accident. I've been a fan of them for years but never this location. I called them and within five minutes I was picked up directly from the scene of the accident! Computers can be wonderful and this this case I was in their national database. Five more minutes in their office and I was driving home in a 2019 perfectly clean rental. Forty-eight hours later I stopped in again with my insurance claim number and easily coordinated everything. The two employees that I touched were polite and efficient. This was a five star experience and a wonderful example of a business run right!

    Here is where Robert Peterson (supposed assistant manager) double charged me for a rental car.

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    3 months ago

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    3 months ago

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    2 years ago

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    8 years ago

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    2 years ago

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    2 years ago

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    7 years ago

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    6 years ago

    People were awesomely easy to work with, with changing our arrangements at the last minute, THEY really stepped UP.

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    7 years ago

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    Ask the Community - Enterprise Rent-A-Car

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    3.9(16 reviews)
    10.4 mi

    A whole ass scam! Zero stars!!! As I took photos of the…read moredamages before leaving the lot the employee tells me "that's not necessary, we have all that documented" I continued to take my photos. 3days after I drop off the vehicle I get a text message asking what happened to the grill? Nothing happened to the grill, then the employee proceeds to send me photos of the grill. Perfect photos I already have of the cracked piece in the grill. I didn't respond to the employee after. Now a month later they're claiming $2500 worth of damages?! Funny all the photos they sent to the claims I have from my pick up date before it left your lot! This company is a whole scam!! This is being disputed Enterprise!! Best of luck.

    We found our Truck dead late this morning and immediately scheduled to pickup a mid size SUV at…read more1:00 PM. We booked the rental through the app and we were confirmed for pickup at 1:00 PM. We called to tell the store that we were on our way on a message, because they did not pick-up the call, during working hours. We informed them we would be there in a few minutes, that we could see the Enterprise office and were at a red light. We arrived at 1:03 and an employee driving a red car shook his head as no., as he left the parking lot passing us. The other on a blue car left right behind. No one remained behind to honor our confirmed reservation. Seriously, why would the app let you book a car and pickup at 1:00 PM, when employees will not be there to honor it. So now we have no vehicle for the weekend. We have to Uber around town. Our plans to take our daughter to Universal tomorrow for her birthday are cancelled. What would you do with employees like these? Their selfishness to get their weekend started, trumping the customer's reservation, leaves me speechless. I call for their dismissal. They clearly don't care about the company's revenue, the customers, or their job. They ignored the confirmed reservation, ignored the call, and ignored us, the customers, whom arrived before they left. Intentional dereliction of duty.

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    1.9(9 reviews)
    50.1 mi

    Never come here don't waste your time with these unprofessional employees. Abagail especially…read moreshould be promptly fired for refusing to honor accident claim reservation!! Drove 1 1/2 hours to ride away empty handed all because she was too incompetent to locate my reservation that corporate, customer service, and progressive could easily see!!!

    I have been a loyal customer with enterprise for many years and I have never felt robbed like I do…read morenow. I rented a Kia car for 30 days last September. Once I maxed those 30 days I was told I had to close that rental out return the car and start the prices again. So I did just that. I returned the car spic and span paid my fees and gave another 300 deposit to rent a Toyota rav 4 for 1 week. After that week was up I returned the car after hours and dropped the keys in the box. This was my biggest mistake. I assumed my deposit would be in my bank account the next day from previous experience with Enterprise. But here we are March of 2026 and I still have not received my deposit back. The manager Danya said she called multiple times and they said they sent me check (odd because its usually digital). I requested that check be canceled and another sent and she said she did this. Still no check . So I call weeks after and she said she now requested the check to be sent to her office for me to pick up. No call back. So I call the customer service myself and they are telling me I'm not owed a deposit as it was put towards my past rental. FALSE i paid for that rental separate and the deposit was put onto the next car as my invoices show. So which is it?? I was sent my deposit via check or I'm not owed a deposit at all? The second rep says if I am owed a deposit the manger could easily send my money herself and not have to get accounting included. What's the truth?!! Because my bank doesn't lie. I am owed $300 for 5 months from a multi billion dollar company!!!! I followed the rules I took good care of the cars and I want my money !!

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    Enterprise Rent-A-Car - carrental - Updated September 2026

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