We have been State Farm customers for over 25 years, and over that course of time we have had…read morewonderful service from our personal agent. When our original insurance broker retired, Jeff Sinfuego's office took over the management of our account. We were nervous at first since we had been with our other agent for over 15 years, but Jeff's office made the transition very easy. It's been several years now and we cannot say enough good things about this office, particularly our direct contact Donna McCullough. Donna is extraordinary! She goes above and beyond with any need or question that we have, always responds in a timely manner, and consistently explains policies and processes making sure we thoroughly understand everything. Donna is extremely knowledgeable, efficient, and organized. But most of all she is personable and kind. She makes dealing with insurance a breeze!

I have no complaints. I have been insured with, State Farm's at this location since 2020. I just…read moreinsured my second vehicle today.

I have been with Edwina Paraso since the 90's. Her office is managed well, great response time and…read moreprovides excellent customer service. Edwina and her team makes sure all requests and services are processed timely and accurately. Edwina gives great recommendations that fit well into your personal goals. She takes care of you like family.

Edwina's been my agent since 1995. Edwina and Staff always provide excellent service. Quick…read moreturnaround time on my claims and responds to my questions right away.

Was looking to get a new insurance policy because my previous insurance was about to expire. While…read moreI was looking around I found a new agent opening in Union City for Farmers. I met with Daphne and she was very informative and very helpful with my insurance needs. She gave me a good quote and we came to an agreement that fit my needs. I was very happy to find this veteran of the insurance game who just opened her own office. The office is located off Alvarado-Niles Blvd, which is conveniently located off the 880 freeway. Daphne is very knowledgeable and was able to answer all the questions I needed, she is very professional and is one of the best agents I have ever came in contact with. If you need a new insurance policy for home, auto, life and commercial this is the place to go. Thanks Daphne!

Daphne has really helped me out when picking an insurance that best fits me…read more She runs this business like a small family: - she is only a text message or call away - she really helped me when I got into my first accident. - she went into details on how things will break down. - she's honest and concise with all the plans so you know exactly what you're signing into. Her team is fantastic - I really recommend her if you're looking for amazing auto insurance.

Great guy. Consulted him on many different occasions and provided exceptional customer service! I…read moreHIGHLY recommend to anyone!!!

Available. Worked with me to get basic no frills car insurance that didn't empty the bank accountread more

My parents have been using Tony for over 30 years and I have used him for 10. He has always…read moreanswered our questions and given topen and honest suggestions without any pressure. Even offering to see if there are other options. He offers knowledge and service over simply making and buck and it is much appreciated. I have had to file one claim, and he was prompt and handled the claim with urgency. Thank you

Tony is a great insurance agent, worked with him for years and has always been reliable. Customer…read moreservice is excellent and would recommend to anyone.

Hera is a conscientious, diligent and very knowledgeable agent. I highly recommend her for your…read moreinsurance needs.

State Farm is not a trustworthy company and they delay refund…read more It has been more than a month, and I still have not received the refund for the auto insurance premium I paid. I canceled the policy before becoming valid after finding a much more affordable plan with another insurance company, but my refund has yet to be received.

Having had my Insurance with Geico (rising premiums), Nationwide (not much of service, if at all),…read moreI decided to go with Farmer's. While I was a client with Nationwide recently, Farmer's got involved and completely impressed me with their no questions asked, and rather prompt approach, at dealing with claims situations. My search for a good Farmer's agent brought me to Elizabeth Banuelos. Met with her, and I could clearly see how good she was in the Insurance business, having been in it for 7 years now. Elizabeth was very professional, knowledgeable and adept at answering all my questions. I decided to sign up, and am indeed glad I did. I got both my auto and renter's insurance done through her. When it comes to getting a good insurance company, as well as a knowledgeable agent, I would say Elizabeth Banuelos is your first bet. Thanks to her, my premiums have come down, and policies/coverages have all increased. I would highly recommend her, and hope to have her as my Insurance Agent for a long time to come.

I left Progressive to come to Farmers and my agent was Albert in Concord. My dad convinced me to…read morecome to Mrs. Bañuelos and I was skeptic but agreed to do so. 9 months after one of our cars being totaled, we are STILL being charged for it monthly. Not only that, but we can never get a straight answer on anything, we were offered a lower deal and I went from $242 with Progressive to $300+ with Farmers because my original agent, Albert was great! But I regret switching agents. After the accident in December 2020, we have had no help. The team continues to say they are loosing the battle with another insurance company and I have heard this once too many times. We pay a premium price and do NOT get premium service. It is all good and dandy until we need them to actually do something besides charge our card. My father and I are looking for another insurance service ASAP.

I bought insurance through Cristina a couple of years ago. At the time, she was able to provide a…read moregood quote. However, when it came time to modify the policy, it was nearly impossible to reach her or get any response from the company. I tried contacting both her and the company multiple times--if you're lucky, you might get a response, but then it's back to radio silence. Eventually, the insurance company (Steadily) removed this agency from their network. I'm just glad I never have to deal with this company again.

What started out as a good experience where we were able to find a competitive rate for our…read moreinsurance spiralled into being totally ghosted by Cristina when it came time for renewal and our rates were jacked up. And one can understand that life happens but no response via email, phone or their AI assistant follow up request was absolutely terrible. And by the way, during all of this, we actually had recommended her to our friends who bought a home and they did receive a response from her. So all in all, if you are a new customer, they probably make more than for renewal. And thus, this experience which included being completely ghosted has put me off from ever doing business with or recommending Gleetopia. I am even trying to see if I can get another insurance agent in case I need to renew my policy but would not want this company to make money off me.

Man I was in out of this place in no time.. helped me with my registrations and insurance…read more Definitely will stop here again for any future issues. The service was A1 and they definitely value customer and their time. Told me exactly what I needed what paperwork needed to be file. Thank you!!

So much more efficient than going to the DMV. Last year, paid my registration online to DMV and…read morewaited 2.5 months before I got my tags. This year, paid it here and got my tags, waited less than 30 minutes

I've been doing business with Viking Insurance Associates for o 22 years, and am beyond satisfied…read morewith the services and selected coverages provided. I highly recommend them. A BIG SHOUTOUT to "Lue, " for her professional integrity. Recently my home was severely water damaged by a neglectful neighbor, my insurance agent denied me coverage for Damages that were said to be covered by the policy. I am fortunate I called Viking, Lue knew exactly what to do to make matters right to put me at ease; and resulted in my water damages being fully restored.

Aislyn she doesn't answer emails. My cat was hit by a poll that one of there clients. Hit. But…read moretrying to say it wasn't there fault. Won't fix my car. Worst car insurance. It's his fault but they won't fix my van