I worked there several years ago. When I was hired the original Drs. that owned the practice were…read morehelpful, kind & lovely people . Long story short... they retired & placed a reprobate person in charge... she is phony & superficial to say the least. In a million years I'm advising you to not bring your pet there, under any circumstances!!

Not taking new customers. Extremely disappointed, was looking for the best possible place to take…read moremy sick cat and the first thing their website shows you is a big pop up letting you know just that. Felt like getting kicked while I was already down

Every aspect of care here is excellent. Entire office is welcoming. They extend themselves to…read morehelp you and your pet are comfortable. The entire team is very knowledgeable and compassionate take the time to explain and teach even helped with my insurance claims. You and your animal are their priority in very competent, safe and welcoming environment.

I brought my two senior cats in for bloodwork and an exam. One cat was then diagnosed with…read morehyperthyroidism and put on meds when the bloodwork showed an elevated thyroid level. I then received a call that the bloodwork "may have been mixed up" so bring my one cat back in for a free retest. This test indicated a low thyroid level and was significantly different from the first test with an elevated level. Instead of a vet looking at the 2 bloodtests and seeing they were so different and most likely not my cats bloodwork . I'm contacted by the vet techs and told to continue on the thyroid meds. One vet tech was not aware there was a blood test mix up and one told me when I asked why it seemed like the 2nd test was so different that it was not my cats bloodwork answered me by saying" That's a good question". Then I wonder was my other senior cat bloodtest mixed up as they were done at the same time? Meanwhile I spent $100 on thyroid meds and $520.38 on bloodwork and I still dont know if my cat has hyperthyroidism. because the new bloodwork does not show it. I was offered after complaining another free retest after taking my cats off the meds but honestly I have a very stressed old cat who has already been in for 3 blood tests and a vets office that I'm dealing with techs not the vet. I plan on going elsewhere where I can deal with a vet that can call me, and actually take the time to look at the bloodwork

It is the only emergency hospital I will use for my pets…read more They are caring and considerate and focus on the pet as well as you. My last visit I knew my old girl was ready to go. After being in the medical profession for over 35 years, I could not have asked for a more heartfelt experience.

Despite being there for 12 hrs. which I do understand it's like a human emergency Hospital waiting…read moreis inevitable. I feel for the Vet staff because they do the best they can I feel they don't get enough credit. They took care of Our Kira who suddenly collapsed at home. I didn't think we were going leave with her honesty, but we did and she is doing well. I would like to thank everyone!

Dr Sikora and the WHOLE STAFF are amazing. They have taken care of my animals and previously my Mom…read moreand Dad's animals for many years. They are professional, caring, and really good at what they do! Whether a visit is for a checkup, a surgery, or a follow up, the whole staff feels like a part of my extended family. They have always offered many options of care in every situation, and in the difficult times that sick animals had to be put down, they were sensitive, caring, and kind. For a person like me who sees his animals more like "persons" than property, Normanside is a veterinary practice that I am very comfortable with. I'm so glad to have them care for my precious pets.

Don't bother -- they're not taking any more new clients. I tried getting in before the pandemic…read morehit, and then again today. I wish they'd just put that fact on their website so you don't have to waste your time screwing up your courage to ask -- if you're like me, you emotionally get much closer to your vet than to any MD you're forced to visit. It looks like a nice place, small as it is, and I'd have loved to try it -- but I guess it's a club, and you and me ain't going to get in it.

Great care. Egregious prices. Last year an annual exam at SCAH was around 350 including…read moreimmunizations. 650 this year. Shocking increase! Hate to leave but I can't afford your prices anymore.

We love this place. I can't say enough about what a great vet! Bentley is treated wonderfully every…read moretime we are there. All of the front staff, vet techs, and veterinarians are so wonderful...especially Dr.Carmichael.

I found this place to be very racist. I arrived at 8:30 and still wasn't seen by noon. I 1020s…read moremaybe even more people come and go and I just sat there. I asked multiple times when will my dog simply be crowned back? They told me one hour and then after an hour told me another hour and after an hour told me another hour then told me 10 minutes just for it to be another hour. I don't understand. The only thing I could say is I was the only black person in there?

The place was very clean, we were greeted everyone fell in love with my pup , however seeing Dr…read more Goldner and a tech they went over what was to be done 4 month shots , my pup was weighed given 2 treats and then a packet of expired flea/tick meds , was told they'd step out to get the vaccinations, the Dr. never came back in just the tech whom handed me a package where the expired meds were , no vaccinations were given , I was told the pup would go through a series of shots for the next 6 weeks , i paid for the vaccinations, I was with my pup the entire time not one needle nor syringe full of deworming meds was ever given this place will never see us again, speaking the the manager was a joke , she says " we feel like we don't have your trust " please explain how can I trust you when I sat with my pup the entire time and nothing was administered to my pup !! NEVER AGAIN !!!

Friendly, helpful, informative Very gentle with my dog…read moreDr Patrick very knowledgeable and thorough with my Louie; took the time to make my dog comfortable as well as myself Consistent care with every visit Clean building

Thank you for reading this review…read more.. If you don't believe my review then just stop in an look for yourself we have been taking our pets here for many years an over time the quality of care has went down When we use to go there the waiting room was full of customers an some standing outside waiting . If you stop now you will see ...no .. customers waiting to see a doctor .the doctors don't care about your pets..... like they use to. An every time you go you see a different doctor . To them its just another pet .....no feeling . The last time we took our pet to them .An was told they need tests ....an in the doctors words ...leave the thing here .....an Laugh ......an walked out of the room .... our pet is not a thing ...its a life an very important to us To us pets are family an you do everything you can to help... an keep them safe . Your pet deserves better care .....then here ...please look elsewhere Thank you

What a blessing Dr. Diaz was from In the Comfort of Home when our 17 year old cat suffered terminal…read morekidney failure. We had to wait an hour or two to get a call back after leaving a voicemail, but once our call was returned, we were able to get a visit that day. What was an incredibly stressful time was made easier by the gentle guiding and kindness of Dr. Diaz. He was wonderful and it made the heartbreaking loss of our little buddy easier to take. After having experienced previous losses with a traditional visit to a vet, this was so much more easy for a cat and us, allowing our cat to avoid the stress of travel to the vet, and allowing us to grieve in the privacy of our own home during the process. Thanks you In the Comfort of Home.

We have used this service in the past and found it to be very kind and peaceful. However, a good…read morefriend just a terrible experience today. She had a scheduled euthanasia visit for her dog tomorrow at 11:00AM. They called and told her this afternoon that they couldn't come tomorrow. They can't come until Friday, AND there will be a $100 up charge because Friday is considered a weekend. Imagine preparing yourself for this terrible event, and having it rescheduled the day before. And THEN it's going to cost you more because THEY reschedule it? This is just wrong on a lot of levels. I won't be using them again for any of our dogs, and I can no longer recommend.

We have had great experiences with the vets and support staff here for cats, dogs and rats. Parking…read moreis easy and entrance accessible.

Me and my family recently had to put our French Bulldog Lexi down here on March 16th, 2024 because…read moreshe had a brain tumor. We were taking her there ever since we got her in 2020 when she was 4 1/2 years old. We took Lexi there a lot of times, and every single time they were great with her. Dr. Virginia and Dr. Jarvis were always great with Lexi. The staff is very friendly and caring. The building is also very clean considering it's been open since 1922. If you ever decide to euthanize your pet, I highly recommend doing it here. After your pet is at peace, the staff gives you as much time as you need to grieve as you want. They are also very respectful during this process, too. I highly recommend this vet. Shout out to Albany County Veterinary hospital!

Could not be more grateful for Dr. Schnee and his staff. My baby girl is a rescue from a hoarding…read moresituation, and even though I've had her for closing in on 3 years, she still gets VERY skittish when I put both hands around her. After trying and failing to get her to a vet, I called 518 House Call Vet. Prompt response. Easy booking. Good communication. AMAZING house-side manner for Mathilda. And the price is definitely comparable to taking my cat into a vet's office.

I love the fact I found a vet who came to my house to neuter my furbaby Sid! Trying to bring Sid to…read morea physical location would stress him out so much, but having the doctor come to us was nothing short of a miracle! Dr. Schnee and his techs were wonderful and the procedure was a success! Definitely recommend him for anyone who's furbaby stresses way too much when brought to a vet clinic!