I saw dr Lee for only a consult at the NOVA SURGICAL ARTS and I was amazed. I was impressed that I…read morewas able to fill out my paperwork online and email my referrals. I didn't have to do any extra work or paperwork when I got to the office. I have a complicated medical history. he reviewed each medical problem with me very thoroughly. He wanted to make sure everything was cleared by my specialists before proceeding, then after looking at my X-rays - He gave me reassurance and offered an easier and less complicated solution. The team also got everything verified by my insurance and told me the exact amount I was going to have to pay for each procedure. I left his office having the procedure done the same day- rather than having to wait a few days or weeks. He was gentle, kind, honest, patient and very thorough! I highly recommend their practice!!!

Was referred by a general dentist. He took me right away.removed the tooth in 5 minutes and was out…read morethe door. Didn't try to sell me anything extra or talk me out of my smoking habit.I will definitely go back if i need to but hope I don't have too!

We've had to have multiple extractions for my 89 year old father and the staff and surgeons have…read morebeen, without exception, so kind and gentle. Scheduling is easy, although they book up quickly around school holidays. Located in VA Gateway so there's plenty of parking. Highly recommend this office.

Extremely pleased and satisfied from front office ladies, to surgeon's assistant Esmeralda to Dr…read more Iwin Chu! 5 stars to each of them! I did not have an appointment but walked into the office on Monday with a referral slip to take care of a tooth. The ladies working the front desk said they can get me in now if I wanted and took my info., called to verify my insurance and provided me coverage and out of pocket costs. I was seen within 20minutes of walking and and they took care of me and was in and out and felt so much better! They took time to make sure I was numb - answered all my questions I had and options available. THANK YOU SO MUCH to Esmeralda and Dr. Chu for their patience, time, gentleness & caring demeanor! ***** *****

His dental hygienist to his mild manner approach, digging out a fractured tooth was as good as I've…read morehad, seeing I have a congenital condition and have going to dentists since I was about 5.

My son has been a patient of Dr. Bukzin's twice in his young life. Once, to have four permanent…read moreteeth extracted prior to orthodontics, and most recently to have his wisdom teeth removed. Dr. Bukzin has excellent bedside manner and follow-up--personally called about two days after my son's surgery to check up on him. Staff is helpful and friendly, and will walk you through the insurance process. Most likely will be back at least one more time--daughter will need those wisdom teeth removed, as well.

Dentists of Gainesville is what you get when you cross high-tech loving retail store front…read moredentistry with the personality of a used car salesman. It's a shame, really, because most of the people there are very pleasant and seemingly good at what they do. (I'm ignoring the Periodontist who spoke to me in a patronizing way as if I was a six-year-old. I swear, I thought he was going to offer me a lollipop for being a good boy at the dentist.) Special shout out to Hygienist Jennifer whose professionalism and sincerity transcend the negative elements of this office (I'm looking at you, snarky Office Manager). However, this office is a machine, and their efforts at efficiency leave patients feeling like they're on a conveyor belt moving from provider to provider, all headed toward the cash register. Forget thinking you'll see the dentist you booked with; you'll get whoever is lined up on the assembly line. And don't count on the Dentist Du Jour taking time to read through past notes before treating you. My last encounter here involved the Dentist not bothering to recognize that I have galvanic toxicity (look it up). The first thing she did was poke an implant with a metal instrument, causing lightning to course through the side of my skull and leaving me in pain for the next twelve hours. (It was in the notes from the last visit, doc. Read the patient chart!) I really wanted to make this dental practice work because they have later hours so I can schedule after work. But at some point during every appointment there has been "the sales pitch." Some administrative person takes over the appointment and pulls up a list of expected out-of-pocket charges on a computer screen in front of you while sitting in the exam chair. The Dentist hasn't bothered to talk about recommended procedures, benefits, risks, or any of the other things you'd expect from a medical provider. And when I asked about some of the items on the list (adding up to hundreds of dollars beyond what insurance covers), I was simply told, "Well, she went to Dental School so we just need to trust her recommendation." I fell for this hard sale tactic during my first visit because the doc said it was necessary. Sadly, the doc didn't tell me that there were other options available. And, in subsequent visits, the doc didn't even identify what caused her to make that initial recommendation. Miracle cure? Instead, she added other expensive items to the tally. The Periodontist was even worse, recommending a high-tech procedure that would have cost thousands of dollars out of pocket without even mentioning that there was a low-tech option completely covered by my insurance. And when I tried to check out, the front desk attempted to book a "3-month follow-up" without mentioning that the entire appointment would have been out-of-pocket. I asked the "billing specialist" about this money-grubbing approach to dentistry, and she cheerfully replied, "That's just the way we do things here." The real kicker was when I decided I'd had enough of these mercenary tactics and said that I would not be back. I was told that their system would automatically schedule me for another appointment 6 months + 1 day after my last visit. (Really? I don't get to choose the date or time?) They said I'd get an email reminder, and then I'd have to call the office to cancel the appointment or I would get billed for a no-show. So if you're looking for a dental practice that uses lots of cutting-edge tech, and if you don't mind being on an assembly line, and if you're able to hold your ground and not be swayed by their sales approach, then you might be happy here. For me, there are lots of other great options in the area that offer a more personalized experience with Dentists who get to know you and care about you, and who don't go reaching for your wallet every time you stop by for your biannual cleaning.

I've visited this office three times, and each time got worse until they broke this camel's back…read more At the first visit, of course, we were just getting to know each other. I was quite surprised, though, not to receive any encouraging word when they discovered that, at age 65, I still had no cavities. Instead there was a lot to say about all the procedures they should do and how I'd need to start coming in for quarterly visits, rather than sticking to the bi-annual visits covered by insurance. On a singular positive note: This was the first time a dentist told me, definitively, that I am grinding my teeth and causing damage to enamel and gums. (Past dentists would ask me if I grind. I'm asleep, I don't know.) At the second visit, I was prepared for the negative experience and determined up front that they would not shame me into fluoride treatments, periodontal rejuvenation, etc. When I told Nabila that I couldn't afford to go down the road with all their suggestions, I received pity for supposedly being too poor. I said "no" to all the extras and left with just the exam, xrays, and cleaning, as planned, but miffed that she would talk to me that way. The straw: First off, the shocking blow that I have my first cavities. (Did you know a medication can cause dry mouth and ruin your saliva protection?) That's not their fault, of course, but the treatment plan! Nabila quoted around $1800 was "necessary," including "cerec inlays" for 3 cavities mounting to $1100. She even mentioned the word "crown" a couple of times. Crown? I thought "filling" is the appropriate treatment for a cavity--especially one that hasn't been there long and can't be very large. Additionally, Nabila had charged me nearly $250 for the cleaning (covered by my insurance) and proposed another $100 for cancer screening. Every prior dentist has done a cancer screening included with the exam, but because this office uses high-tech digital equipment... I left with their proposal and determined to seek a second opinion. Thankfully, insurance covers the consultation with another dentist--and thankfully the local dentist I chose (using the same high-tech digital equipment) offered to do a whole new set of xrays with the exam. I made an appointment the same day and received confirmation that I do, indeed, have cavities, but only TWO need to be treated--with composite fillings, not inlays; they are too small to require that much intervention. The third spot on the xray was too small for treatment. This dentist recommended waiting and watching to see if the small amount of damage can be reversed with fluoride and flossing. Bottom line: Addressing only the cavities (and saving the periodontal issues for another day), I'll be spending $80 for two composite fillings compared to $1100 for three cerec inlays at Dentists of Gainesville. Thank God for gut feelings. I knew there was something very wrong about that office! They are not to be trusted.

Both dentists are very pleasant along with the rest of the staff. Always concerned about your…read morecomfort.

My wife and I I have been with doctor Polack and Olano since 2005. We moved to chesapeake,…read morevirginia, and we still go to gainesville, for our appointments. I would rate these doctors in their office.Six stars out of five. They're great

Have been to Dr. Houser for several years and now all of a sudden I needed a lot of dental work…read moredone. No work was needed for at least two years and had a cleaning every six months. Had a second opinion and nothing was wrong. Dr. Houser's office staff has also changed and front staff are not as friendly. I recently felt Dr. Houser was bothered by doing my dental checks. It's a shame that his practice has changed and not for the best. Thankful I listened to my gut and had a second opinion.

I went to see Dr. Houser for a cleaning and x-rays and they told me I needed two crowns. After…read morespending a little over $3000 for the crowns, they were not right so I went back and told him they were still painful and not comfortable. He did a few things that took about 10 minutes and said they were correct. I left they were still not right so I went to another dentist and they told me they were not put in correctly at all. So now I have to pay to have them totally redone. It's really a lot of money to pay to have it done once and now I get the privilege of having to pay to get it done twice.

After having an extended relationship with another dentist for years, it just seemed he was…read morebecoming unavailable, so we started searching for a new Dentist. We found another big practice in the area, but the answer to everything was "you need a crown" . it felt like excessive work being recommended, so we were now cautious. My son had come here and was pleased, but he is young and has great teeth compared to his aged parents . I made an urgent appointment after splitting a tooth while eating. the whole process was amazing. scheduled quickly , good front desk staff, and a very kind and patient Dentist and support team. great first start, but then my wife needed to get a check up, and a filling, and the process was great again. I still failed to write a review. Well over the weekend she had a severe pain to cold. she was able to get right in, exam, x-ray, and rapidly referred to an root canal specialist. all done same day. several interactions 3 family members , all great. We have complete confidence here.

We bring the entire family here. 4 kids, 2 adults, and even 2 grandparents!…read more They are fantastic and always have been. Nice text reminders for appointments, a beautiful waiting area; for the kids there are 3 ipads full of games and a big screen tv, plus the GIANT gorgeous fish tank. wow! Comfy chairs. Very clean. Extremely pleasant doctors and assistants. We really love it there. A+ Feels like family every time we go. Oh, the kids REALLY look forward to the big toy chest after each appointment. :) Its the little things, right?

A terrible prosthodontist. Don't believe Washingtonian Magazine. He insisted on pulling teeth,…read moreplacing implants on top and bottom and fitting a denture all in the same day. Although this may be possible for some, in my case, there is severe bone loss making this approach very high risk. In spite of he talking directly to other specialists I found who recommended a more conservative approach, he still insisted on on what he wanted. In addition, his approach would cost me $60K compared to the conservative approach of $20K. A friend of mine went their recently because his kid chipped a tooth. Dr. Pollack wanted $5K and was extremely invasive! My friend went to another dentist and it cost about $500 and you can't even tell it was chipped.

Excellent dentist and support staff. My mother and I have been a patient of there's for a long time.read more

I have been a patient of this office for more than 15 years. Dr. Moon, his dental partners, and the…read moredental hygienists have always been professional and caring. They truly care about preventative care-- I cannot express how thankful I am to be able to go to Dr. Moon's office. This is a business-- but it doesn't seem like it because Dr. Moon will always put patients first. I trust him fully! There are many dental hygienists that have a fantastic attitude. Kelly has been my dental hygienist for much of the time I've been a patient here. She is very personable and caring about her patients!! (This may sound weird, but I am actually excited for my appointments because I get to see her.)

The worst. I stopped going about 2 yrs ago but I don't think I ever got out of there with a…read morecleaning that they didn't find something that was needing fixed , a total scam to pay for his vacations!! My mouth is so messed up now due to not watching my bite a bad case of TMJ erupted and now more money out of pocket to fix because most is not covered by insurance. Wanted to post for people beware as I never posted when I ran from his practice.

Got my tooth pulled and oh boy they did a great job!!Numbed perfectly!!. The quality of the care…read morewas outstanding! So kind and helpful!

I had gum surgery with Dr. Agarwal. After the first failed attempted, I was told by the assistant…read morethat the Dr. "would fit it and take care of it". I was never given an estimate nor was I was ever told it was a possibility to not work at all. After the 2nd surgery, I knew immediately it didn't work. Attempting to get anyone to follow up with me was next to impossible. When I got the first bill, I called and the billing contact I spoke to advise the bill would be cleared. I have since received another bill that I responded to with a letter to the owner and office manager, that has yet to be responded too. I do not recommend this office for any services.