I am the maintenance manager at a local public school. The friendly people at this store in st…read moreIgnace are a life saver. A young man named Christian was especially helpful finding parts and getting things ordered over the phone. I would not be able to do my job if it was not for this store and the folks there. Thank you!!

Seriously these people are the friendliest people I have ever met! We broke a window in the cabin…read moreand the guy met me at the door and helped me get everything I needed. There was a girl there who was also just as friendly.

New owners this year at Coffman Hardware in Mackinaw City. Super nice family, all very customer…read moreservice oriented. We love having them in town for the basics that always seem to be needed when you own a rustic "summer only" cottage! They have lots of other things for tourists as well. Happy to find both a UM snd MSU windsock for our place!

Girl at the front desk was super helpful and nice. Great store. Was looking for a crescent wrench…read moreand Allen wrench set and found them right away

I was so disappointed to stop in and see no employers wearing masks. When I asked a young worker…read more I was told that the mask requirement was lifted in Michigan and only essential in grocery stores and medical buildings??!! Are we living in different states? Yet you have taped social distancing marked on your store floor (which nobody was bothering to obey) and plexiglass for the cashiers?!! Why bother?! You obviously care little for your customers or employees. Horrible example for the community. I am telling all my neighbors and friends to keep driving. Go to a hardware store that values both customers and employees!!

Mike and his staff are good people; they have an amazing variety of parts, hardware, and general…read moresupplies. You are immediately approached and offered assistance as soon as you walk into a department looking around. They are appreciative of their customers and the business we bring them, which is kind of rare in today's business climate. I feel fortunate to have them in town, and highly recommend them.

Gill-Roy's has been around since 1945. Founded by Gilbert Morgan and Roy Trevarrow down in Flint,…read moreMi. Not too long ago they took over the local True Value hardware store. Hopefully, they help boost commerce here in East Jordan. I'm putting a spin on this write up. Looking at it from a different perspective... While at Gill-Roys I see a much needed tool for $20 that I know I can get at Sam Walton's place in Petoskey for $12. It's important to remember you can't fairly compare a 40 store hardware company in Michigan to a chain of 4,700 outlets across the US. The buying power differences alone make it impossible to compete in price. Next, the tool at Gill-Roys is top quality and made strong in the US of A. The knock-off at Sam's was made overseas and I question the durability. Then there's the availability of a knowledgeable individual to answer questions or guide me in the right direction. Most of the big box stores don't offer it, Gill-Roys has several friendly, qualified and experienced people to point me straight. Finally, I have to drive 40 minutes and wait in a long line at the major retailers. If I need that tool immediately, it's in my hands at work on the project in 20 minutes time. To sum it up, it's more frugal to make the drive to the city and pay less (sometimes), if you know what you need, can settle for a lesser product or are in no hurry. The advantages of local hardware, such as Gill-Roys, are convenience of location, experienced staff to draw upon and a better selection. Where else can I buy just 4 screws as opposed to a box of 100? 12/23

I was looking for an air filter & cutting head for an old Stihl weed whip. I had looked near I live…read moreand didn't have any luck. The gentleman who helped me found both just a few minutes. Clean store, well organized, excellent service!!

great people. Experienced and helpful. They go out of their way! Don't shop anywhere else.read more

This is a great place to get practical stuff to fix up your house. I am really glad that downtown…read moreBoyne City still has more than one hardware store. The smaller places have people that are friendlier and more knowledgeable than the big box stores. They let us bring our dog in there when we're doing errands and walking around downtown. There was one Valentine's Day celebration when the downtown merchants were giving out prizes to the kids, and Boyne City Hardware gave our dog a nicely wrapped mini-baggie of dog biscuits. Thanks, guys! A pleasant place to get the stuff you need anyway.

It's a really nice hardware store. Got pretty much anything you'd need here to do home repairs and…read moresuch!

Excellent small town hardware store. Friendly, professional, knowledgeable staff. Can't beat their…read morelumber prices. Exceptional customer service. Delivery services are available. Linda can mix and match paint colors to your satisfaction like no other. Shout-out to Ray, Tom, & Bob Ellenberger; thank you for your services to the Onaway & surrounding communities!

What a fun store! If you are in the mood for a browse through cooking, hardware and all things…read morehandy this is a good spot to check out. We wandered in partially because they have been in business over 100 years, which is super impressive and noteworthy. We were looking for some grilling equipment and baking items, and found a whole array of things we wanted and could use! They had something for every budget and all good sturdy items. Also they had a lot of fun and quirky items like foldable blankets for hiking (packed into a tiny sack) and sayings for your wall. It was a fun shop to browse and discover some new items. The store was clean and staff were friendly and helpful. I found the aisles to be open and easy to navigate, and shelves were not overly packed. Great store to find what is needed!

Nice hometown store with everything from hardware to gifts. Staff was super friendly and talked to…read moreus for quite a bit.

Great service by Olivia. And great popcorn. Went in for a…read morefootball. Great place and Olivia was amazing

I bought a Husqvarna mower at another location. Had issues with it from the start. It was…read moredelivered with a flat back tire and set up on the mower was horrible. Brought it to Boyne city co-op explain the situation and they were more than happy to help. Rusty and his staffkept me up to date and when I received the mower from them, it was set up the way it should've been when I first received it from the other store. The professionalism and the friendliness of this store is tops!

Absolutely love Cooks, o have a problem, Derek and Co. always have a solution. Curtis is always a…read moreSunday favorite as well. They have everything but outrageous prices.

This place may seem a little daunting at first, but what a place!!…read more They have tons of useful inventory and the staff is very knowledgeable. I live 50 minutes from the big box store and 10 minutes from this establishment. Today, at 3pm on a Saturday, I needed a weird combination compression plumbing fitting. The gentleman on duty was able to understand my bad explanation and put a couple different fittings together for me that worked perfectly. I will be back every chance I get...

I love this place for a quick lunch. You can call ahead and order a pizza which is amazing. They…read moreusually have pre-made sandwiches and a other specialty items. Its welcoming and cozy. I always love my visit to Cross Village Store/General.

Avoid at all cost the owner needs help. .she hates handicapped people ,will scream at the top of…read moreher lungs .there's nothing professional about her.prices are high,customer service sucks.harbor springs has wonderful service centers give them your money,then go to legs inn for lunch skip her all together, For every action there is a reaction and this is mine