Troy has installed both an alarm system in my classic car and later an audio upgrade to Bluetooth…read morein the same car. In both instances I was very pleased both with the work and with our working relationship. Troy was helpful and enthusiastic both times. A friendly guy. I really enjoyed both experiences with Troy. I left a well deserved stellar review for him on Yelp. Recently I had 2 issues with my Bluetooth system. One was my own fault which I was able to diagnose and fix myself. The other was more troublesome. I texted Troy twice and also left him a voicemail using the same phone number he was using when he did my work and is still on his website. He hasn't returned my messages. I waited quite awhile thinking that perhaps he was sick, on vacation or otherwise unable to retrieve or return my messages. The courtesy of a reply of "Sorry but I'm too busy to help you" or something to let me know that I should find another audio specialist would have been appreciated. Eventually I did contact another audio specialist who messaged me some information which allowed me to make the repair myself. My disappointment is due to a lack of courtesy to a good customer.

Troy is literally a maestro at what he does. His brain is wired to perfection for the field he's…read morechosen, and we benefit from that expertise. He's also a truly nice guy with an easy, friendly personality. His communication is excellent. He shows up on time. His prices are so reasonable. He comes to your house!! Even on weekends. Troy is every good quality you could hope for in the vehicle alarm industry.

Another clean install, done right!…read more I reached out last week with some questions about dash cams. I already had a Thinkware unit I wanted installed, but I was a little hesitant because of the tint on my windshield. Aaron immediately had a solution, he recommended using a Blendmount, which attaches to the rearview mirror and keeps everything tucked up and out of sight. While we were talking, he also suggested checking out the BlackVue front and rear camera setup. I took his advice, and I'm glad I did. Aaron really knows his stuff and walked me through the options without any pressure. When I picked up my car, I was honestly excited. The install was super clean, and I now have peace of mind knowing everything's covered. Big thanks to Aaron for the great service and solid advice.

Scheduled for these guys to do a hard wire on my Mclaren, and I had reached out to about 3 other…read moreshops in the surrounding area - Aaron was the first to get back to me with direct and accurate replies, and the price was great. I ended up having to reschedule due to transportation logistics of the car I had just bought, and they were really easy going with my reschedule, which as a customer, I really appreciate. Finally got it in, and they were communicative, easy, friendly, and did wonderful work. Moving forward any relevant type of work I need done on any of my cars, I will 100% come back to them, and also recommend to my friends. I'm big on customer service and this place was top notch. Happy, and positive energy....on top of the quality work.

Service gets better and better each time we bring in a car/truck…read more Fernando & his team have done 3 dash cams on 3 of our family cars & we couldn't be more pleased!! All jobs finished on time as promised (sometimes earlier) and worth the value! We will be back for a stereo/dash cam on another car/truck soon!

I've been dealing with a frustrating audio issue in my car for years, but I've always been hesitant…read moreto take it in because I've been overcharged for subpar work in the past. I am so glad I finally reached out to through Yelp to find someone who can resolve my issue, and it was Fernando at Bay Radio! From the start, they were incredibly responsive through Yelp and worked around my busy schedule with total flexibility. When I arrived, there was no wait--they checked me in immediately, and parking right in front of the store was a huge plus. The turnaround time for my car was also quicker than expected. It's been a couple weeks and my issue is resolved completely. What really blew me away was their transparency. Their diagnosis fee was the best I found, and they were upfront about every cost so there were no surprises. They also took photos of what they found and explained the fix to me in simple terms so I understood exactly what I was paying for. The service was speedy, and they fixed the issue perfectly at a better rate than anywhere else. If you're looking for an honest, fast, and professional team, this is the place to go!

Sean and his team knocked it outta the park! I needed to have the main head/console unit replaced…read morein my wife's car. I damaged it while trying to clean it. I purchased a refurbished one off of eBay. When I called Audio916 to ask them if they could install the unit, Sean was very upfront with me. Gave me very accurate pricing for the job. He also told me that he could install the unit, no problem. But that with these newer vehicles, there is chance that the unit itself might need to be coded and that the dealership would have to do that. He told me he would do everything he could, but that ultimately I may have to have the dealership code it. I took my chances and not only did they do an outstanding job, but his head installer found that the unit I purchased had a defective button. So rather than just leave it, they went above and beyond and fixed that defective button to make the unit perfect! And Sean called me to communicate the issue in real time. I was absolutely ecstatic! They made me feel very well taken care of. And I didn't have to go to the dealership afterall. They did an amazing job! They were very thorough, very professional and really communicative during the whole process. Absolutely top notch! Definitely bring your vehicle here for your car stereo needs. I could not be happier! Thanks, guys!

Highly recommend Audio 916!…read more I had a blown amp and subwoofer, plus a rear driver-side speaker that wasn't working at all. The team at Audio 916 diagnosed everything quickly and replaced what was needed, and the results were on point! My system sounds amazing now--clean, powerful, and better than it did before the issues started. They were professional, knowledgeable, and clearly take pride in their work. No upselling, just honest recommendations and quality installation. If you're having audio issues or looking to upgrade your system, this is the place to go. I'll definitely be coming back.

Great experience with Car Sound Security & Safety. Had a sub, amp, and LC2i Pro installed in my…read more2021 Chevy Spark -- clean, professional work with everything mounted and wired properly. The system sounds amazing -- strong, clean bass and tuned perfectly. Pricing was fair, and they got me in quick. Highly recommend if you want it done right the first time.

Great and quick service. Very responsive through yelp. They helped install my dash camera front and…read morerear installation on a new mazda, no issues at all. They also have good deals on tints, very likely to consider them in the future due to their service.

I'm a bit old-school and value quality customer service from real people far more than the…read moreconvenience of purchasing products through online retailers. This business hardly needs my review, as they've been a trusted part of the community for most of my life. However, Jim and his crew at Hi-Tech exemplified exceptional customer service from the very beginning. They took the time to understand my project, addressed my questions thoroughly, and provided several options along with flexible scheduling to bring my truck in. When I mentioned that I would be out of town for a week, they were incredibly accommodating and simply reassured me that, "Your truck will be here when you're ready. It also gives us more time to make sure everything is done right" Their prices were reasonable, and the entire experience was seamless and professional. I highly recommend Hi-Tech to my friends and family and will certainly return for future work--or even just to stop by and say hello.

Excellent shop…read more Large selection and good prices Very knowledgeable and helpful people.

My brother and I have been going to Guru Electronics for our Car audio & Electronics needs for over…read more20 years. My last car was rear ended & considered a total-loss. I replaced it with a used Subaru Impreza that didnt come with a reverse camera. My mom uses the car alot, so she's going to need the reverse camera :) I arrived 15 minutes before closing on Friday and since I didnt want to keep them after closing, basically told them what model car I just bought, and what I was looking for. Double din head unit w/ reverse camera, and some aftermarket replacement door speakers. They asked if I wanted to keep the steering wheel control functions, which I did... so he mentioned what else I needed in order to keep them functional with the new stereo. He asked if Android Auto / Apple play is important to me, and if i wanted it wired/wireless. This day in age, we want everything wireless and convenient, so I said yes to the wireless feature! I mentioned I was interested in component speakers for the front doors, and he suggested where to install the tweeters, and also told me I would need some mounting plates for the dashboard for the tweeters. This way I dont have to drill a hole in the door panel. All in all... Its nice to have someone ask the right questions to ensure I had everything I needed to complete the installation over the weekend, because I would not have had the tweeter mounts if he didnt ask about my installation. I would like to mention that I wanted to have everything I needed for the weekend installation project, so I didnt check around for lower prices, but when I got home... the "Asian habits" in me decided to check prices on Amazon, and Guru's prices were either on par... or slightly below Amazon's prices! Thank you Guru and your staff for hooking me up! Tip - Bring CASH!!! ;)

TLDR: Make sure to go inside and around the right for Guru (the owner)…read more The actual labor and installation of the audio is 5 stars. Customer Service is 2 stars... it needs a lot of work. I didn't know what to expect coming here... I waited at the front of the garage for about 15 minutes. There was a guy smirking in the front, doing something with cables, 2 other people working on a car, and another guy going in and out doing some kinda repair work on a truck outside. None of them said hi to me. But I know they all saw me. It was very weird. Finally after about 10 minutes of waiting (I figured maybe the owner was on lunch, since this was about 1pm), I walked up to the smirking guy and asked if the owner was here. Then he just nodded and pointed to the right, which was a very small aisle BEHIND a big stack of boxes. It was very off-putting. But I was here, and I had a time crunch. The actual owner was nice... he asked about my car, and then showed me some models. I made a purchase, and he told me to come back in 2 hours. I walked to a nearby Carls Jr, about 7 mintues away. 2 hours later, right on the dot, I get a call to get my car, and they close sharp at 4:30p. The same guy who was walking in and out (remember fixing the truck), was the one who showed me how everything worked, helped me pair my phone. I paid about $950 after taxes. I don't know if that's a good deal, but everything works well, no scratches around the dash. If it weren't for the unwelcoming first impression, this would be a 5 star for me. I wanted to give them 3 stars, but this is clearly a small business owner. My hope is they read this and work on their welcoming attitude.

Been coming to this place for two years always had my needs met! Great service really friendly 5…read morestars!

They fixed all issues with my car. I am happy with the sound now. I recommend this shop as they…read morework out any problems