I have been here for about 2 months now. When I first read the reviews about this place I was not…read moresure if I wanted to come here there were a lot of bad reviews now that I'm here i found out it's under new owners. This place way better than I expected the people here are great the food good most of the time they look after us great the place is keelpt clean. Everything is have ask for has been done for the most part. I would like to say our social worker is wonderful she comes around every morning to see how we're doing and making sure all our needs are taken care of great job ( BARRY) her smile will make anyone's day I recommend this place to anyone. Thanks for reading my review. I prayed you'll feel good about coming here or trusting that any of your love one's will be in great hands here.

Austin Wellness and Rehabilitation is a good place to bring your family. I say good because there…read moreis always room for improvement at all levels. There has been a few management changes in the past, but the one's running the building now are exceptional; they care, they go to great lengths to do their job well, and at the end of the day consider themselves as family. The staff members are a unique and diverse group of people from around the world, few are not perfect, but the ones that do care a lot for these residents are shining examples to follow. The residents are just as unique & charismatic in their own rights from social butterflies to reclusive turtles, they all for the majority live in harmony.

Hunter kvinta was my PT. He was distant, indifferent , and bored. I believe he didn't like his job…read moreand needed to seek other career options. After two months of spotty attendance (my fault because of illness)he decided there was nothing more I could expect from therapy. Was told BSW often has waiting lists for patients needing therapy. When I asked if he consulted with my Dr about this decision, he said no, that the doctor s never read the report/results sent to them. I was very disappointed and depressed to hear I would not ever get better, stronger or have better balance. I have waited to write a review to see if he was correct. He was so wrong on so many levels. My Doctor reviewed my reports and has set me up with ATI in Georgetown. I have gotten stronger through their attention to my therapy After only one month. I can only suggest that Hunter pursue Another career.

This location absolutely has a top notch staff and the facility has everything you need for PT…read more From check in to walking out the door, you feel like you are with friends and family who happen to be experts in the field of all things PT. Debra Dobbs in particular has an encyclopedic knowledge level and simply could not be any better at her profession. But again, the entire staff makes for such a positive experience, which is quite rare these days for any business (let along healthcare). 5 strong stars!

Thank you all so much for working so hard with me we have a great crew! Thank you Lamont and Grant…read moreand David! I'm missing my favorite home girl's name but she knows who she is and I enjoy my work with her so much!

I have been seeing Xia since the beginning of the year and the transformation in pain level is…read morenight and day. Xia is caring, knowledgeable, funny, and extremely helpful. Going to PT has helped more than any medicine was able to do over the last several years. I'm so grateful to Xia and the team at CPRPT and have recommended Xia to everyone i know.

I like Roxane, who works with me. She really goes above and beyond! This time, she had her foot in…read morea boot and still tried to do what she could to teach me my exercises/monitor my progress. The North Lamar location is also super easy to get to, being just off 183. The only thing I'd change about this place is I'd appreciate some sort of text or email confirmation of my appointment. The phone calls are fine but leave room for confusion (I realized after I hung up that I couldn't tell if the receptionist said my appointment was at 4:30 or 4:40).

My experience with Austin Physical Therapy Specialists has been great. I see Dr. Swap to help rehab…read moremy hip, hamstring, and pelvic floor therapy. I had an over use injury for over a year and felt like I was chasing the cause and not really sure where to turn. I saw multiple PT's, but I didn't feel confident in their care. I'm totally confident with Dr. Swap. She has gone above and beyond to make me feel comfortable. I feel like she treats me based on what is happening in my body instead of just giving me a group of exercises expected to work. I also really appreciate that I see her. Having one person who oversees my care is important to me and she has always helped me feel comfortable with this. I highly recommend APTS!

Office location is convenient, as is parking. Inside was clean, front office staff was friendly…read moreand competent. My therapist was on-time, and was informed and informative. I'm optimistic. However, their appt calendar is very full. Her next available appt is in 2+ months. That's disappointing.

I previously had a good experience with Sullivan Physical Therapy, so when my doctor recommended…read morestarting PT again after several surgeries, I was hopeful. My paperwork was sent to what is now Origin Physical Therapy. After I left a voicemail, someone called me back and said I could only book appointments online--they no longer offer phone appointments. I booked online, filled out all my information, and provided my Health Card credit card number, assuming it was just for a backup payment. Later, I was surprised to receive an email receipt for a $39 platform charge. I immediately called and spoke to a representative, who explained it was a fee for booking online, but that I could opt out of future online bookings. I wasn't informed of this choice, and I wasn't aware I would be charged for making an appointment. She said I should have received an email to fill out a form, and that form mentions the charge for making an online appointment. I was billed for this fee before I had a chance to learn about it in the next step I haven't taken yet. Although the fee was refunded, I didn't receive an apology or acknowledgment of the confusion. When I called again to express my discomfort with their platform fee, I felt the staff was unresponsive. I was told I could make future appointments in person, but would lose access to online features such as booking and homework exercises. I canceled my appointment, and I'm glad I did based on other reviews. It's like going to a restaurant and having to pay a place-setting fee. If you are running a business, the software/platform you use should be a cost of running a business.

Legend Oaks gives new meaning to Peace of Mind. Staff are caring, happy and willing to do what is…read moreneeded for all residents and extremely communicative!

12/30/2021- My father was transferred here after contracting covid 19 to quarantine. He arrived on…read morea Thursday afternoon. It wasn't until 18 hours later that I was able to get in touch with him. The staff never gave him his personal cell phone, nor did they answer their phones at the facility. Trying to get in touch with anyone there was impossible after MANY MANY attempts. When I did talk to someone I was told "everyone was off due to the holiday". It wasn't until receiving a text the following Monday 1/3/2022 asking to sign admission paperwork for the transfer, I did actually speak to someone for longer than 1 minute. At that time I asked for a update and strongly voice my frustrations. My reply in text was enough to actually receive a phone call from someone. At that time is where I voiced my concerns about the lack of administration, communication, and it being impossible to reach anyone there. Heaven forbid there be an emergency on my end, or on his. I'm almost certain I wouldn't be able to get through, or even receive a call if something happened to him. I will say after voicing my concerns things got slightly better. But that was still after multiple attempts. Today my dad returned back to his initial facility. Upon his arrival the nurses, and wound care did a full evaluation, and documentation on my dad. He has bruising all over both arms (possibly due to blood work, yet he has a picc line), a fungal infection under his arm pits, and groin area, they noticed what looked to be bed sores on his back, bottom, and heels of his feet from not transitioning him, or offloading his weight during his stay. He literally was in bed and the same position for 10 days straight from the sounds of the report I got this evening 1/10/2022. The wound care he was receiving from an amputation was larger upon his return, than it was when he left only ten days earlier. Due to being a covid patient, I was unable to visit, and relied on him answering his phone to get any sort of updates. If your loved one doesn't have a cell phone, do NOT plan on any communication! Make sure it's plugged in and kept charging. AT ALL TIMES! PLEASE if you send a family member here, make sure to be there as much as you possibly can be!!! I'm sure if something did happen you'd never hear about it from anyone. From what I've experienced these last 10 days I wouldn't recommend having anyone stay at Legend Oaks North Austin. Maybe things would have been different if I was able to be there daily. But given him being covid positive no one was able to enter the 300 hall staff included, nor send me to the nurses station phone "because they don't have one in that hall". Keep researching!!!

Professional, friendly, respectful, attentive, and courteous. My physical therapist, Jacob Martin,…read moreevaluated an ongoing problem that was causing me to lose sleep every night and... fixed it. He was very careful to explain his approach to me, including the importance of trying one potential fix at a time. He constantly monitored my pain levels and taught me about what I needed to change to get better as well as how my body works. I gained self understanding and awareness that will serve me well in the future. Their hours are broad - the earliest therapist starts at 7:15, while others come in at 9am and stay until 6. The reception and staffing, on the other hand, like almost all doctors' offices, was less than stellar. They're very regular about calling patients the day before to remind them about their upcoming appointment, which is great. I did have some problems with billing, however, including an attempted double charge, and the receptionist who said my referral "had not arrived" when it was sitting in their inbox. Their computer system seems problematic. The experience was still a positive one. If my problem ever recurs, or if I have a new concern that this therapist can treat, I will certainly come back, and would recommend him.

I sure am glad that Wendy is a nice lady and is okay to talk to. Otherwise, I'd swear that she…read morehates me and is some sort of sadist. Ouch! But, I know it's for my own good. Located not actually in SNW, but in the building next door, this physical therapy facility seems pretty well equipped for the treatment of all sorts of injuries. Lots of gym-like equipment, some weighted balls, private curtained treatment areas, a cool computer machine with lots of attachments for simulation of different life skills, ultrasound machine to deliver deep heat, and hot/cold packs to alleviate pain/relax muscles and whatnot. The only thing missing, I think, is a pool and hot tub. Wendy is an occupational/hand therapist , so she's been working on/with me for the rehabilitation of my elbow. Our sessions always start with a hot pad on my elbow, then Wendy manipulates my elbow into positions that it certainly doesn't want to go into. Which sucks. A lot. Again, for my own good. After that, she likes to mix it up, which I like, because I'd get bored with the same thing time after time after time. She has a pretty decent knowledge of how my insurance works and is very conscientious about the number of visits I have remaining, making the most out of each one. On the down side, Wendy is a REALLY busy lady, so scheduling can be a bit of a hassle. I've taken to scheduling a couple months out, knowing that I can cancel, if I miraculously get better faster than anticipated. Who am I kidding, I'd expected to be way better than I currently am at this point. No more timeline anticipation here. On the up side, with Wendy's help, I've made considerable progress in my recovery. When I first started, I couldn't extend my arm past a 90 degree angle. I don't have full extension yet, but it's much, much better. We're working on flexion which has been a torturous process. It'll get there. Eventually. AND I CAN WASH MY HAIR WITH BOTH HANDS NOW!

I highly recommend Outcomes Physical Therapy, Dr Tozer Knew exactly what to do for my Lumbar…read moreStenosis Pain and situation. As an 82 year old, I wasn't sure what improvement could be made at my age, but I made weekly progress through his care and exercises. He knew exactly what I could tolerate at that particular day and patiently worked with me for a year. I am so much stronger. I have experienced Phys. Therapy at other places, but this was by far the best place. One receives individual care given by a very knowledgeable individual and is not handed off from one person to the next. The scheduling was adapted to accommodate mine, and the whole atmosphere is very conducive to success.

Local and Therapist owned! A clinic that actually cares about their patients and you're not just a…read morenumber!