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    Outcomes Therapy

    5.0 (8 reviews)
    Closed 8:00 am - 5:00 pm

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    Round Rock Children's Therapy Center

    Round Rock Children's Therapy Center

    4.4(13 reviews)
    5.5 mi

    I unfortunately did not get the opportunity to experience the staff's services because the…read morereception office staff experience was completely unprofessional. I called to inquire about an evaluation for my child. The lady with what sounded like an English accent asks if my insurance was with an employer. It was not. Then she asks "is it Marketplace"? Not knowing what marketplace was, I said yes. Then she curtly said that this insurance was not accepted. After the call, I logged into my insurance (which was purchased directly from UnitedHealthcare) and, sure enough, they WERE in network, as I had UHC Choice, and not Marketplace, I call back telling her this information and was referred to the manager, and he was repeating the same information. I told him I misspoke and clarified that I did not have Marketplace insurance and that I purchased the insurance directly from the UHC website, which he claimed this wasn't a thing (YES, this is a thing, because I did it. ). They didn't bother to fully check to see if the office was in network (didn't actually ask for my Member ID information or other details) which is what dozens of offices have done as standard protocol. Eventually the man did say that we can take my insurance, but wouldn't be able to accept my husband's Aetna insurance in 2026 - but that I could still schedule something under my current insurance. ABSOLUTELY NOT! The conversation with reception left a bad taste in my mouth and I have scheduled evaluation services elsewhere. I would recommend in-house office training on how not to escalate insurance issues and on common customer service skills. And if insurance companies are listing your office as in-network when it's not, you need to figure out how to fix that on your end.

    Overall it was a relief finding and working with RRCT. They truly seemed to care for my child and…read morecommunicated on a daily basis about progress and and opportunities.

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    Round Rock Children's Therapy Center
    Round Rock Children's Therapy Center
    Round Rock Children's Therapy Center

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    Phuong Lien Palafox - Invited national speaker and keynoter ---
Author of The Heartbeat of Speech-Language Pathology
---
Heritage Vietnamese Speaker

    Phuong Lien Palafox

    5.0(2 reviews)
    1.4 mi

    LOVE! LOVE! LOVE, Ms. Phuong! We were lucky to have been introduced to Ms. Phuong when our first…read morechild required speech therapy. She was such an excellent speech pathologist to our eldest that we simply had to seek her out when our second child needed some help too. She expertly dissects the needs of each child, creates a plan of action, provides helpful tips for continued training at home, and shows a deep care for the kids. Her enthusiasm is through the roof! So much so that my kid absolutely LOVES to go visit Ms. Phuong! He doesn't even think he is going to the doctor, he is going to speech class, where he gets to play and have fun. I don't think a better review can be given to any business than that of a returning client. We are returning clients and she is absolutely the best!

    Phuong is AMAZING! She has a gift for working with people of all backgrounds and is able to make…read morethem feel seen and known. Her kindness, generosity of spirit, and empathy are unmatched when it comes to interacting and engaging with our children. She makes learning fun and they love spending time with "Ms. Phuong" - thank you for helping our kids and supporting them on their learning journeys.

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    Phuong Lien Palafox - "Phuong is truly making a difference in our lives. Her therapy services are evidence-based and specific to the needs of my child."

    "Phuong is truly making a difference in our lives. Her therapy services are evidence-based and specific to the needs of my child."

    Phuong Lien Palafox - "Her love for her clients and her passion for their progress is palpable, and we will be forever grateful."

    "Her love for her clients and her passion for their progress is palpable, and we will be forever grateful."

    Phuong Lien Palafox - A functional and welcoming space provides an environment to comprehensively empower communication journeys.

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    A functional and welcoming space provides an environment to comprehensively empower communication journeys.

    Connective Home Health

    Connective Home Health

    1.0(1 review)
    1.4 mi

    This group was formerly Home Health and changed their name to Connective Home Health before I was…read moreeven seen. I was receiving wound care at a hospital and they wanted a nurse to re-bandage my wound. They first scheduled a nurse from 150 miles away but she called because she couldn't find my home. So I had to go back to hospital. Then they scheduled a nurse to come out 3 days later and my next appt at the hospital was the follwoing day, thus not needed. Finally, a nurse came out on the correct day. When the nurse called, she complained that she had to work me in that day because she had so many visits to make and didn't have enough time but she did show up. It took 1.5 hours to complete the information on the computer (could have been done online by me). It took her 20 minutes to re-bandage my wound but she had to get supplies out to her car, and then we had to provide some of the supplies - scissors and tape. She came out again the following week and it only took about 10 minutes. My insurance was billed over $31,570.00 for these two visits and medical supplies - $8,550 for the 2 nurse visits and $23,020 for medical supplies that did not arrive on time and most are unused and still in the box. I've sent an email to the person who first contacted me trying to resolve the billing issue. The name of the provider billing my insurance is a person's name in a different city about 200 miles from my home.

    From the owner: Connective Home Health strives to provide a premier suite of in-home services to patients…read morethroughout Texas. Based in Austin, TX, our team understands the value of single-point care coordination and offers numerous services within our patient's homes. Our clinicians are specifically selected and trained to handle all conditions ranging from routine to highly-acute. Connective offers elite clinicians for wound care, infusions, physical therapy, occupational therapy, speech therapy, care-taking, and much more!

    American Accent Program - My students love 2D Sound Motion Technology

    American Accent Program

    5.0(5 reviews)
    7.7 miFar West/Northwest Hills

    The best feedback I have ever received! Here's the thing: Prof. Alex DOES NOT cuddle you in his…read moresessions by telling you, "Oh, you did a great job." Many accent coaches do that, and I feel it's a lie because I didn't feel like I succeeded. Prof. Alex DOES NOT pretend that I did well. If I have pronunciation mistakes, he will always stop me, explain in detail why I made the mistake, and then he will pronounce it for me so I can hear the difference, showing me how I sounded and how I should sound. Trust me, this is such an EXCITING process of transformation. I feel like I'm moving fast because I have Prof. Alex! Then, he will show me in a 2D model what I should do with my mouth to CHANGE! To me personally, this is priceless. Prof. Alex has a talent for not being afraid to communicate and present mistakes in the most comfortable way for me. I feel well-trained all the time I am in session and feel like I've REALLY learned a lot to start speaking English fluently! He is the best at teaching the American accent and American flow. I am starting to speak English fluently! I got it what I need for the fluency and it is not GRAMMAR or VOCABULARY as I thought! Trust him, and you will succeed in speaking English fluently! Alex, you are the hero! Thank you so much!

    As a non-native English speaker, I was looking for affordable speech classes to improve my English…read morespeaking and American Accent! I was unsure about using an app to improve my pronunciation, but after my first consultation with Professor Alex, I'm excited to join his community. Professor Alex explained that the app is designed for self-study and uses AI to provide real-time feedback on my speech development and American pronunciation. I love the app features as 2D videos that clearly show how to position my mouth and tongue to pronounce English sounds correctly. Those video are very effective, trust me, I tried in the consultation and it made it much easier for me to understand tricky sounds I'am struggling with. I am very impressed with practice mode in the app, it has everything i need to polish my speech, a lot of phonetic exercises , sentences to practice American intonation, correct American sounds , long stories after all to check how good I am art speaking a story. it helps me practice my presentations. Moist important in the practice mode you have a guided instructions on what I have to pay attention before I start my practice - this feature is well planned I love it! The AI-powered feedback is especially helpful, correcting mistakes immediately and helping me track my progress after practice mode is done. Awesome! I love that this app solves all my problems!!! VERY UNIQUE is Professor Alex is available for private chats on the app, so I can ask questions and get personalized advice whenever I need it. That means a lot to me as I wanted to have something personalized, but not expensive. Guys, I highly recommend the InPronunci app for anyone looking to improve their pronunciation independently. It's intuitive, effective, and the AI, along with Professor Alex's support, makes the learning process even better and SPECIAL ! I am already using it and it is a game changer for those who cant afford a good accent coach. definitely enroll to test yourself! It is super opportunity!

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    American Accent Program
    American Accent Program
    American Accent Program

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    William's Community School - Front entrance

    William's Community School

    5.0(2 reviews)
    3.1 miNorthwest Austin

    Both my children went to this school for a year of preschool, even though the school considered…read morethem both to be neurotypical, after my older son got kicked out of his preschool for behavioral issues. I can't say enough good things about Williams. They have on-site behavioral therapy, occupational therapy, and speech therapy. Each classroom has a quiet sensory room attached for children who get over stimulated, and there's an indoor gross motor room that my son was able to able to utilize when he became too hyperactive. They have smaller class sizes, and were able to work with him one-on-one when he needed it. The teachers and other staff were all very competent and capable. We interviewed at several different schools, most of which had said that they would be willing to take him and might be able to meet his needs, but it gave me a great deal of Peace of mind KNOWING that this school would be able to with with him regardless of his behaviors. Both my children thrived at the school, where they were only surviving before. I also think it was a very valuable experience for both of them to be surrounded by this diverse population and the teacher was even able to challenge them both academically, even though they were only in preschool. They both loved going to school there, and they learned a lot! My older son was eventually diagnosed with ADHD, sensory integration disorder, and a tic disorder. He's now transitioned to public school. Well see how that goes. Williams set the bar really high.

    Amazing school! I worked there for over 2 years and can honestly say I would send my own child with…read morespecial needs their in a heart beat! Please consider opening a south Austin location as well have numerous south Austin Autism families that would benefit!

    Barbara L Bergin, MD - Texas Orthopedics

    Barbara L Bergin, MD - Texas Orthopedics

    4.2(10 reviews)
    3.7 miNorthwest Austin

    Dr. Bergin and her staff are absolutely fantastic…read more I was seen promptly, but I didn't feel at all rushed when I was with the doctor or her staff. They took the time to conduct a proper examination, which is sadly infrequent these days. They explained everything very well and just at the right level of detail without being at all condescending like some doctors are. They consulted me on every aspect of my care, including whether or not I wanted a brace or medication. They also told me up-front that my insurance may not cover the brace they offered. They're all highly knowledgeable about their specialization. All the resources and information offered to me are incredibly helpful. I deeply appreciated the level of respect and kindness with which they treated me. It's nice to feel like a real person at a doctor's office and to walk out happy and confident that I've had a quality medical experience. In all, I left an hour after I went in, and that's including the wait at the on-site pharmacy for my prescription. I highly recommend Dr. Bergin and her staff.

    I'm am eternally grateful and pleased to say Dr. Barbara Bergin has helped me heal and overcome…read moreevery orthopedic struggle I have faced for the past 10 years. She is a skilled listener. Her care is thorough, her advice is personal to my lifestyle and goals, she treated me with the best possible diagnostic and treatment according to my ability to afford them. She is professional and serious about her care and at the same time, I end up laughing and smiling at almost every visit. I am someone who can get upset at bad medical news or complicated diagnoses and I feel relaxed and open to her conclusions and plans of action, because I know by now it's going to work. I am 50 and I work at a physical job and I count on her to keep my body running smoothly despite several different long term repetitive injuries, acute horse-related accidents, arthritis and more. I am grateful to her and Texas Orthopedics for providing such great turn key services.... and I've never waited more than 10 minutes for my turn. She has treated and helped each member of my family. I recommend her to every person I know who needs an orthopedic doctor. Go see her because she cares deeply about helping in every way she can. She gives 110%. I can't ask for more than that. 10 STARS!

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    Barbara L Bergin, MD - Texas Orthopedics
    Barbara L Bergin, MD - Texas Orthopedics

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    Outcomes Therapy - physicaltherapy - Updated May 2026

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