My family and I were looking for a home for rent, we seen a listing for a home on their website so we scheduled a viewing of the home. Casey Motley was the property manager that helped us with the whole process and made it super easy and fast. Casey made sure that everything worked out the way it was supposed to and he made us feel like we were family. I would definitely recommend MGR Management and Casey for anyone looking for a home. Thank you Casey, the kids are still excited! read more

Avoid this company at all costs. If you value your property, your time, your money, and your peace of mind, stay far away from MGR. I own multiple buildings and have worked with thousands of companies over many years in business. I rarely write reviews, but my experience with MGR has been one of the most frustrating and financially damaging professional experiences I have ever had. In March 2025, I contacted MGR for information regarding property management services. The CEO, Michael Rademaker, personally called me and assured me that MGR was "the best management company in California." He repeatedly told me that if I ever had any concerns or issues, I could contact him directly and he would help personally. Unfortunately, the reality was completely different. My property was assigned to Melissa A. Sheridan. More than a year later, critical issues remain unresolved. Despite repeated requests, tenant contracts were not properly reviewed or understood. I received multiple different versions of CAM reconciliation calculations, many containing errors involving tenant and owner responsibilities. Even after numerous discussions and corrections, the reconciliation process for 2024 and 2025 remains unresolved well into mid-2026. Communication has been one of the worst parts of this experience. Emails, texts, calls, and voice messages often go unanswered for weeks. When responses do come, she usually promises that things will be handled "next week." After hearing "next week" for over a year, it became clear that nothing was actually moving forward. About a month ago, after asking what legal action might be necessary to recover outstanding funds, I was met with yelling over the phone instead of professionalism or solutions. I was told the matter would be completed by Monday. That was a month ago. Since then, despite many follow-up attempts, there has been no meaningful response. What disappointed me even more was that the promises from leadership meant nothing. I called and left messages for Michael Rademaker multiple times. Despite previously assuring me that I could reach out directly if problems arose, I never received a response. When I called the office, I was told he was there, yet my calls still went unanswered. This experience has cost me time, money, energy, and unnecessary stress. Property owners hire management companies to solve problems, communicate professionally, and protect their investments -- not to create more problems while ignoring their clients. I have worked with countless companies throughout my career, and this has been one of the most disappointing business relationships I have ever experienced. If you are considering trusting this company with your property, think very carefully before signing anything. No property owner should have to beg for communication, chase basic accounting answers for over a year, or feel ignored after paying for professional management services. read more

Starting with David Leon the so called property manager! Look him up for yourself, he's got a lot of negative reviews! This man will never call you back, had to call corp office several times and only by them transfering the call directly to him did he pick up. He has no clue what he's doing, absolutely no people skills which is a must have in this kind of business. Never follows up when he says he will or calls you back. Kept saying he had another applicant in front of us, but weeks of that same excuse should not be the case. No one could be that slow. To much to say about this individual but why he is representing MGR I have no clue. But now let me tell you about their corporate office. Their customer service is just as bad!! Horrible overall customer service, starting from the top corp. to Mr David Leon... read more

I recently stepped into managing my father in law's property when he was no longer able to do so and I was at a complete loss of how to navigate the legalities and lease contracts. MGR has now been helping my family manage the property for a few years and it has been such a relief to us. I've always worried who would help us address any potential emergencies if we were out of town and we always struggled to lease vacant units since we do not live close to the property anymore. Having a management company has really helped us maintain a good investment and provide quality living to our tenants. MGR has given us total peace of mind and we've been very happy. read more

I recommend MGR Property management to anyone seeking their first rental. David Leon helped me and my family search for a home and helped us understand what qualifications were needed and how we could improve our credit scores. read more

Dealing with property management companies can be difficult at times. MGR Victorville has a level of professionalism and dedication in handling all customer needs. Intelligent, knowledgeable and always willing to go the extra mile. Runs like clockwork. Immediate response and issue free. read more

From The Desk of: Date: August 3, 2023 Tracy Wheeler Summerhill HOA President Corona, CA. 92881 To whom it may concern; So many times in life you deal with different types of people. Whether it is for business or personal dealings. We build relationships with those who earn trust, honor and respect. All of these qualities are hard to own and build. I have been doing business with MGR Properties for over two years now. Your HOA has used several management companies in its 23 years. We have come to settle with a partnership with MGR that we think will last for several more years. With that being said, we as a society do not applaud those who go out of their way to do their jobs over and beyond the call. I would like to take this moment to applaud Karissa Dolan for her professional and personal handling of our account. Every time we have an issue to deal with. She takes it to another level of assuring we are satisfied with the end results. The Mata issue is just one of the issues she placed on her plate. A very long battle to overcome, It is now finished. HOA members are volunteers and to take personal time away from our families is often hard to place priorities to. Ms. Dolan has made herself available to our needs, even on holidays and after hours. We as a HOA board at Summerhill would like to thank Ms. Dolan for her service and dedication to our little community. People do business with people they can trust and feel comfortable. read more

I talked to a woman. I asked a few questions. She kept cutting me off and rushing me and was very rude.

My experience with this company in Victorville, was all bad I was led to believe more than a few times that we were approved for the property. My agent David Leon has no experience. It appears as his fellow office workers say I try to give him the benefit of the doubt but he never reached back with all my text messages and emails that I have left. So I reached out to his supervisors like Sylvia and supposedly the CEO's daughter Dana, which that time no one reached back. My complaint was clear I wanted to know why it was taking so long for this process of this house. Strangely, I got a phone call from David saying he doesn't think we were approved but he had to check with their attorneys. Something about one of my family members credit report showing criminal report. Finds out he ran our credit 3 times without asking and the 1st and last reports were clear. some 3rd party company they used computer scoring did and was told it was old and misdemeanor, and had no bearings for the house .was told everything was approved and we can move forward, then I got another call from David. I don't think you were approved but I'm not sure again. I ask what was going on and what a time of waste i could have been looking elsewhere. That maybe I should get a refund. He said I can show you some other homes that you may qualify for and I didn't get that. I sure feel like at that point I was being discriminated against for serval reasons. All this didn't make any sense first. I'm not calling and getting back to me now making up some crazy reason why you can't rent to me nor just tell me straight out was going on. Later that day I got a letter in the email from David saying he's returning my deposit. I asked why he said because I asked him to pull my application. I never said anything about pulling the application .So I went back to my complaint to Dana, who never got back to me and Sylvia at the Ontario office. Sylvia came down and met with us and assured us that she would get to the bottom of everything so we would know when we could move. a few days and a weekend went by and then I got a call from Sylvia. saying I was being refunding my money. She said she doesn't know what happened that we were not approved. I asked why she said the attorney said we have to get the credit report. Since then I'm still waiting for my money and got the credit report which is third party site never heard of and information is a misdemeanor, and closed and old. Also if it was something bad we couldn't be approved or on section 8, they are very strict. Fair housing says that civil rights may play into this as well, maybe I will contact an attorney for advice. This company is very Unprofessional and unreliable. I have to wonder does the Landlords know the real reason why they have to keep rising their rent to keep up an empty house. Unfair and rude. read more

***update*** MGR called me this morning to work on fixing my heating issue AND to let me know they were looking into what happened with the after hours system. They DO have an after hours system that is supposed to page someone to call you back. So, I am sure that will be rectified. They also called again to make sure the appointments were made and the heating situation was being resolved! Thank You to MGR for working on this and for staying in communication with me. I have had very bad luck with MGR. My current complaint is that no one answers the so-called "after hours emergency line". You just leave a message and they call you back during regular business hours. This is horrible when your heater goes out and it's 27 degrees outside. read more

My boyfriend & I got our first place together about a year ago & found the perfect apartment for us. Silvia showed us a tour of the apartment, answered every question we had & made us feel welcomed. She was super sweet & helpful. We're now relocating due to new opportunity, but if it weren't for that we'd still be staying at the apartments at 1160 Barstow Rd. Silvia has went above & beyond transferring all of our paperwork to our new property manager. The apartment itself was spacious, had stairs, patio & an unbeatable price. I highly recommend MGR. Thanks Silvia !!! read more

RENTER BEWARE! This management company creates more problems than it helps solve. Management team does not return phone calls and ignores repair requests. MGR will fabricate issues, then harass and threaten to evict tenants who always pay on time. read more

I've lived in the sonata condos for over 10 years and I'm a owner and my dealing with the HOA management here is not very concerned with the safety and cleanliness of our community. The property is poorly lit. And I've addressed the concern for the residents to the HOA that it's unsafe for people exiting their vehicles or entering to and from. The HOA responded with the light bulbs were to expensive. With the transients trespassing throughout our complex it's easy for someone to be robbed or trip and fall. I feel that someone will get hurt before management takes any action. Property management posted signs on our gates that state No trespassing violators will be prosecuted. The signs are not registered with the police department and HOA stated in a board meeting that the homeless situation was our problem not theirs. read more

When I was in the military I worked with several property management companies for home's I'd purchased. MGR is far and away the worst I have ever dealt with. After a mediocre run of management, when I finally went to sell my property, I stopped by to take a look at my home. The landscape was destroyed. The carpets were horrible. The walls were stained. I was shocked. I ended up selling my house before receiving damage payments, so when I informed my property manager I'd sold the home, she informed me I'd have to pay my repairs out of pocket; she couldn't keep the tenants deposit. The tenants had even taken my outdoor furniture! Of course the manager hadn't noticed that. Glad they mentioned all of this to me after the fact. Even if you don't have a lot of options, I'd suggest renting your property yourself before hiring MGR. read more

We called the MGR office to find a property management representative for our rental property. The representative that worked with us was Marisa and she talked with my husband about the rental property. Afterwards, she agreed to meet us at the property to come take a look to check it out. She was very meticulous and took many pictures of the house's interior. We discussed her policy and we agreed with much of what she said. We made another appointment to see her on October 28th, 2022. At 10am in her office, she gave us papers we needed to sign. We then gave her a check of $300 along with the receipt as proof of the carpet cleaning and stretching that we had done (as per her suggestions after her initial visit of the rental property) which she disregarded. We told her that the house would be ready on October 31st, 2022. A woman then walked into Marisa's office and introduced herself as Taren Cerda. She introduced herself as a fellow property management representative. Marisa told us to come back to the rental property one more time so that she could take pictures, however she ended up not going. However, we discovered that Marisa haf been holding our property in her office and we called her only to discover that Taren had the pictures from Marisa's first visit. We tried to contact Marisa by calling and texting her but she kept avoiding us after that confrontation. Marisa and Taren forced us to fix trivial things around the rental property which my husband and I believed wasn't worth putting any time into to fix. Finally, we decided to cancel the rental contract we had with Marisa. We paid the $500 cancellation fee and Taren told my husband that he only paid $300 by mouth and closed our account with any papers to sign for cancellation. Overall, our experience with Marisa and Taren was very unpleasant and I wouldn't recommend anyone to work with them. read more

After signing property management agreement with MGR, the agent said, with a sly smile, "we like to take your money without working". I laughed, thought she was joking. This was three years ago. It took them more than three months, finally they rented out at way below market price. MGR promised me this is an excellent tenant so it's worth it. The tenant was paying for a few months and then started paying on and off. This was going on for many months until I could not stand it. I lost a few months rent, MGR still charged me full 8 percent commission without collecting rent. They also failed to turn in some keys. Lots of trash left through out the house when I got back the property. It took MGR two years to turn a cute house into a junk house! That MGR agent was not joking. Now I manage the house myself. The rent is 20% higher. It took me only one week to have a really good tenant moved in. Happy not having MGR as middle man. read more

MGR does an incredible job managing my community. They are thorough when they visit the property and always respond in a professional manner. Amy in Accounting is always very knowledgeable and easy to deal with when I have questions about my bill. read more

I would recommend MGR Property Management to any of my friends and family. Their customer service is amazing, and they respond in a super fast matter. Most of the time i speak to Amy Pavlock in the accounting department and she always goes above and beyond for me. read more

I would recommend MGR Property Management to any of my friends or family! Adriana Suarez in the accounting department is always so helpful and makes sure that my needs are met! She is always attentive, and responds in a timely manner. I give MGR two thumbs up!! A very happy client! Cecelia Martinez Rodriguez read more

MGR Property Management has managed my community for about a year. They do a really good job at keeping our community nice, and they are very informative and knowledgeable. Amy in accounting has helped me a great deal and she's always pleasant when I speak with her. read more

I honestly don't even know why they advertise properties. I'm looking to move to victorville and I have been trying to contact them about 3 homes I wanted to view and never got a call back. 3 weeks seems like plenty of time to return a call. I would hate to drive all the way there and not be able to view anything. Manuel must pick and choose who he wants to help. UPDATE: I attempted to call one last time & they answered!! But immediately asked me to hold and left me on hold for 25 minutes. They're seriously a joke!!! read more

When I am in need of assistance Amy Pavlock in the MGR accounting dept. has been wonderful! Amy goes out of her way and is always helpful when needed. MGR is a great company due to their awesome employees like Amy. read more

Horrible customer service. We been living here for one month. When the walk through was done there were some repairs that had to be done. Now they collected rent and dont even answer to my calls or emails. So unprofessional... read more

They are horrible at the victorville office!! I always pay my rent on time but every other month they call me to say i didnt pay my rent! Then you have to get ahold of them to prove you did pay which is another sruggle..I hate this place and have had noting but troubles....And dont hold your breath on them calling you back. read more

MGR has been managing my community for 3 years and they have done an outstanding job! Amy in accounting is always very helpful, kind, and helps me with any questiong I have regarding my account. Customer service is amazing and I appreciated all the help!!! Very happy with my experience and would definitely recommend!!! read more

Had a great experience renting with MGR. They addressed my concerns and were available for questions.

we rented a property through MGR for about 6 years. It was no problem getting in to the home and paying our deposit and rent, but once we started contacting them for repairs that needed to be made to the place it was all bad. The home had damage when we moved in and we were told that they would not be making repairs as this was an as is property. That should have raised a big flag. Six years later in Aug 2016 we moved out and were denied our deposit due to carpet cleaning and repairs to the home that they claimed we had done. We have video of the home of when we moved in and when we moved out that clearly shows the condition of the home. Anyhow, if you need to rent and have the money to get in don't expect to get any of your deposit back and don't bother doing any repairs yourself. Had I known this I would have left them with $1500.00 worth of cleaning and repairs to do so that they would have earned the money instead of ripping us off. read more

I would not recommend this company. Horrible customer service. Never checked on my house once. Collected rent and thats it. Property manager asked me how it looked when i went to look at my property when he should be the one telling me. Yard was let go. Also refused to fix garage door when we were unaware that the tenets had broke it before they moved out. Would never use this company might as well have rented my house myself read more

MGR has been an excellent company to do business with on all levels. From the Property Management staff to the Commercial Real Estate division. I would highly recommend this company to other friends and clients read more

mgr property management is a scammer! they will sit on the phone with you and lie, i told them about my situation instead of saying that okay even if you have no evictions and you make the amount of money we're looking for we want all three to be on point they lied and said they will overlook my student loan on my credit when everything else was in good standing ... i talked to the manager and the guy that oversees the property and he denied me a day or two of me turning in my application when they are telling people it'll take 3-5 business days. they are collecting $30 application fees and denying people. they place was at $1575 when i first seen the property and now it's at $1495 how much lower will they go and keep denying people ... i can go on and on but i will end it here and say be careful with these people because if you don't have a 600 credit but you have everything else they will deny your application read more