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    MHC Carrier Transicold - Birmingham

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 2 months ago

    Services - MHC Carrier Transicold - Birmingham

    Commercial truck repair

    Commercial truck dealers

    Vehicle battery testing

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    RMR 4x4

    RMR 4x4

    4.0
    (4 reviews)

    This is one of the coolest car stores out there. I am a big car enthusiast so I have visited a lot…read moreof dealerships over the years. RMR4X4 is a truly world class facility. They have some of the highest quality products on the market and they consistently source some of the most rare and high quality examples of vintage and new SUVs. If you are looking for a low mileage example of a vintage Land Rover Defender or Toyota Land Cruiser, this is where you want to go. Likewise, if you are looking to get into the newest Range Rover in a rare colour or if you want a Heritage Edition Land Cruiser with lots of tasteful modifications, you are looking at the best dealership to source such vehicles.

    Toyota owners BEWARE; I bought a 2020 Toyota Landcruiser from RMR4x4 in Birmingham Alabama. They…read moreare a "high" end 4x4 dealer. During my search for the perfect Landcruiser, I saw many advertised for sale from their dealership. I went to look at a 2020 Landcruiser with 5324 miles on it! I was told the LandCruiser had been garage kept and was in perfect condition. One of the owners responded to my inquiry; " the cleanest vehicle he had ever seen". I am not a car mechanic, but I looked at the vehicle and everything looked ok. I am retired and wanted this Land Cruiser to be my last vehicle, so I paid a very high amount for what I thought was basically a "new" vehicle. I traded in my excellent condition Lexus and paid for the Land Cruiser in cash.Three weeks later I began to notice things. I took the vehicle into the Toyota dealer and paid for a thorough examination of the vehicle. They revealed that the car had been in a collision that was not noted on the carfax, and had been repaired. I called RMR and we set up an appointment to discuss this situation. From where I live it is a two hour drive each way. One of the owners could not make the meeting.I presented my findings, presented data, information from the Toyota Dealer I had gone to see with his business card and we discussed some options for reconciliation. The owner seemed all apologetic, blah, blah, blah. We decided to come back after lunch and resolve the situation. The owner never returned, I was left with a financial manager, the one who lied to me, about the previous vehicle owner storing it in the garage for 4 years when I first came to look at it. Well, it was in the garage alright, being repaired under the the table! They offered to buy back the vehicle, except taxes. That meant I had to get a rental vehicle until I sorted this out coupled with fining another Landcruiser. This option seemed like additional monetary and time loss. Another option they presented was I could take was $3,000. The collision man at Toyota assured me that the repairs that were done were in the 5 -10,000 dollar range, not to mention that now I have to disclose the collision. I never got the impression during this "meeting" that they were sorry or disturbed about the situation at all. I did get the feeling of being taken advantage of all over again. I consider what they did fraud and their behavior lacking integrity. - K Rand

    Stivers Ford of Birmingham

    Stivers Ford of Birmingham

    2.2
    (94 reviews)

    Disappointing Experience at Stivers Ford of Birmingham - Poor Communication and Broken Promises…read more Update: Since posting my original review, Stivers Ford has taken meaningful steps to address my concerns. The sales manager, Ali, was very proactive and made sure I received the code to order my charger, which has now shipped. Danielle from the service department also provided exceptional customer service--she arranged for the incorrect hard top cover to be replaced with the correct one, and followed up to ensure everything was resolved to my satisfaction. While my initial experience was frustrating, I appreciate the efforts made by Ali and Danielle to make things right. Their professionalism and responsiveness have improved my overall impression of the dealership. -------------------- On May 30, 2025, I purchased an F-150 Lightning from Stivers Ford in Birmingham, and my experience has been extremely disappointing due to unmet promises, miscommunication, and poor follow-through from management. Home Charger Installation Issues: From the beginning, I made it clear to the sales team (Daniel Willis and his manager Ali Moran) that I needed a home charger installed as soon as possible due to living in a rural area. They assured me it would be completed within 7-14 business days. However, a few days after the sale, the service department informed me there was a 3-4 month backlog for installations--a significant discrepancy that should have been disclosed upfront. The coordination problems worsened when management arranged for an installer to contact me, but I never received the required email from Ford to get the charger. Without this email, the installer cannot proceed, making the entire scheduling process pointless. This demonstrates poor coordination between the dealership and Ford's systems. Management's Inadequate Response: Despite multiple attempts to reach the sales team and management (including floor manager Kelly), I have received no direct response to my reasonable solution: I offered to purchase the charger myself and arrange installation, with Stivers reimbursing both costs. Instead of addressing my proposal, they only sent text updates about contacting Ford corporate and forwarded copies of emails to Ford. As a customer, I should not be caught in the middle of disputes between the dealership and manufacturer. When I warned that lack of response would lead me to contact Ford corporate, the Better Business Bureau, and post reviews, they still failed to respond, forcing me to follow through on that warning. Additional Product Issues: Beyond the charger problem, I ordered several accessories with my purchase: - Hard tonneau cover: Wrong model delivered, and installed! - All-weather floor mats: Received standard cloth mats instead - Bed liner: Correctly installed (outsourced) These errors occurred because the sales team placed incorrect orders, further demonstrating their lack of attention to detail. One Bright Spot: Danielle Morales in the service department deserves recognition for being professional, apologetic, and genuinely helpful. She promised to order the correct hard cover and arrange home installation to replace the wrong one. I hope the service department follows through on her commitment. Bottom Line: Stivers Ford's sales team overpromised and underdelivered, while management failed to honor commitments or even acknowledge proposed solutions. The pattern of miscommunication and poor follow-through suggests systemic issues with their customer service processes. I cannot recommend Stivers Ford of Birmingham if you value honest communication, reliability, and professional customer service. Consider other dealerships that can deliver on their promises. I will update this review if the remaining issues are resolved satisfactorily.

    Lied about "new tires" lied about trade in price, lied about vehicle condition and even lied about…read morethe cost of taxes. Unscrupulous scammers. . Complete waste of time. Expect nonsense and lies and creative accounting in their favor. A bunch of crooks like most ppl in the used car business. Dont believe anything these scammers say. I wouldn't buy a golf cart or even a go kart from these people. They act like they are selling ferraris and are a bunch of scam artists. Seriously going to check with my Bank to make sure my debit cards did not get skimmed. That's how awful this place is -brood of Untrustworthy crooks.

    MHC Carrier Transicold - Birmingham - truckdealers - Updated July 2026

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