Always outstanding service no matter what the problem is to your vehicle!!!! If you are in a hurry…read morethey can work with you and get you out of there fast!!!!!

This store was along my route and I needed a quart of oil. When I walked in, the lady behind the…read morecounter greeted me and asked if I needed any help. Once I told her I needed oil, she asked if I knew what kind I needed and I wasn't sure. I told her I'd go look on the motor and she followed me out to see as well. Once back inside, she gave me some simple instructions and made sure I was good to go. Her name is Aubrey and she made my quick stop very pleasant and easy!

Rude. Manager was very rude and once I asked a question (that I read on the back of the bottle we…read morebought) he looked at me like I was an idiot and talked smart to me.

I stopped by to see if this place carried factory wheels. I want to get a regular tire and replace…read morethe compact one. Then do a 5 tire rotation when I get the oil changed Unfortunately, they do not have factory wheel, only after market. But, the girl begins the counter was very helpful!! She recommended another place to check. Thank you!! Place was clean and had a huge inventory. You gotta check this place out!!

I bought some beautiful wheels from this business a while back. And to this day I'm still not…read moredisappointed!! I highly recommend this business to anyone looking for some good one on one interaction and professionalism! And the prices aren't bad either!

*Great Customer Service *Amazing Quality of Work…read more*Fair and Reasonable Value I will ALWAYS bring my business here for ANY and ALL vehicle repair needs. Just a great guy!

Before payment, you're treated like a valued customer they desperately need. They send you videos…read moreof the car you're buying, the price, and bombard you with multiple phone calls and emails every day. After you pay, no one responds to you anymore. My temporary tag expires in a week, and I still haven't received the car title they were supposed to mail out. I checked with the local DMV and there's no record of my information. I've called every relevant department, and each one says they'll look into it and get back to me--but days have passed and absolutely no one has followed up. So I don't recommend this place at all. If you don't want to create trouble for yourself, stay away from them.

I recently bought a used car from Long Lewis Alabaster. The sale itself went smoothly, the salesman…read morewas nice and polite and honest, and I got what I thought was a good deal on a car. The mechanics at Long Lewis Alabaster said that their inspection didn't find any issues, but after taking the car to my personal mechanic as soon as I could (one week after purchase), he found (and showed me) that the car I bought needs new front brakes and has an engine coolant leak, so now, I have to put over $1,500 dollars into a car that I was told was in good working order. I will NOT be returning to Long Lewis Alabaster for another vehicle purchase in the future. I'm rating two stars only because the salesman was nice, polite and seemed honest.

After purchasing a car from another dealership and experiencing an issue with a dead battery, I…read morecame to the Infiniti dealership to have them check the battery and alternator as well. I showed up without an appointment, and although they were busy, a wonderful gentleman named Crue was able to work me in fairly quickly. I was so grateful. He took the time to explain everything and provided a report for me to take with me, confirming that everything checked out well. It truly put my mind at ease. When I was ready to leave, he even pulled my car around for me. Such wonderful service. I really appreciated the kindness and professionalism.

This was our 3rd QX80 to purchase from this dealership over the course of many years. Malik was…read moreour salesman this go around and Joel was our finance specialist. These two went above and beyond to make sure we had a great experience. They are the "go to" for any Infiniti new or old. Call Malik or Joel and you will be happy! They will get the job done! Malik even went as far as to chauffeur my family around with luggage as we went out of town for the kids tournament on the day we picked up our vehicle. You aren't just buying a vehicle here. You are also getting the great customer service that goes along with it.

I appreciate the customer service and work they did on my car. I would use them again.read more

Spoke with a sweet lady on the phone about an appointment for resonator delete and install an h…read morepipe. No appointment necessary. Between the time I went in the shop and back out was approximately 40 minutes. Spoke with me before and after install for approval. Excellent work, great people, wick and not expensive compared to local similar style shops.

Got flowmaster pipes, I was charged $600 for the job. I should have shopped around.The guy did not…read morerun all new pipes and no new catalytic converters. Tips are uneven , overall job poor. Guy cut unnecessary parts from under my truck instead of bending them where they fit correctly.Find someone else , my truck sounds good but I am very unsatisfied with the work.My mechanic looked at the work and was like shotty . He could have done the work half the price with new converters and all new pipes. Find a professional exhaust shop this is not it.