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MHC Kenworth - Joplin

2.6 (5 reviews)
Open • Open 24 hours
Updated 2 months ago

Services - MHC Kenworth - Joplin

Commercial truck repair

Commercial truck dealers

Vehicle battery testing

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Joplin RV

Joplin RV

1.4
(9 reviews)

We have been in three times since they opened. I have to admit I was a sceptic about a bust…read moremoving in to Joplins only convention center. But I also knew most of the time it sat empty unused and a burden on taxpayers. We are surrounded by RV dealers, did we really need another? Apparently yes we did! The staff is professional and seem to knowledgeable and are helpful not pushy. Buying an RV is a big decision, it takes time and if you're doing it wisely lots of evaluations and inspections to ensure a smart purchase. They seem to get this and are patient and supportive about the process of making a decision. They also do upgrades and service on site which is important to me. As people learn more about the dealership and the area behind Sam's continue to grow I think this will be a positive addition to the area. And this also helps the competition stay competitive and keep their service high to compete. That's good for everyone.

In response to your evaluation; they showed me what they used and it was JD Powers Low retail which…read moreif you click the information icon, it says that "should not be used as a trade in value". Your personnel also had not added options that came with my unit. So your "business" is using an online tool that says is "not for trade in values" and not including options to evaluate a trade in. If you do add in the options JD powers says not enough data on units sold to evaluate. If they would have taken the time to search online what units like this are going for, you would see that their quote was not reflective of the current market. I would say give me another quote but I do not have confidence in how you conduct the most simple business tasks you are supposed to do. I would love to see that evaluation and compare it what JD Powers shows on my screen right now now of 30100 and that is without my options that came with the unit. I pointed this out to Ian and he agreed that your evaluation did not include options. Also if there is not enough data according to JD Powers how do you evaluate it and why didn't you do this instead of just saying " oh it only about a thousand with your options" which was the dismissive tesponse I got every time I pointed out things.

MHC Kenworth - Joplin - truckdealers - Updated July 2026

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