As we are frequent shoppers of arrowhead mall. Many stores lack great employees willing to make…read moreyour shopping experience joyful and go above and beyond! My lady and I found that joyful shopping experience at this store today! Blocking out the rest of our shopping experiences with other stores in the mall that lack such good customer service. We would like to thank store manager evelyn for everything she did to help my lady with several fashion choices! We can see evelyn going far in this company and one day moving up. You are a great asset to WF ma'am, thank you... From your, Forever customers!

Windsor is located in the Arrowhead Towne Center shopping plaza. Very dressy outfits for women are…read moreoffered. If you're looking for a gown for a graduation or special dress, here is a good place to try. Shared parking lot outside

Shopping with Krystal was an absolute delight! From the moment I walked into her boutique, I had…read morethe entire space to myself--such a rare and intimate experience that made me feel like the most important bride in the world. While Krystal didn't have gowns that matched my exact height and style (something we had discovered in prior conversations), she went above and beyond and was still able to make my appointment special. She graciously hosted a jewelry and veil consultation just for me, and even took the time to help me search on Amazon for the perfect headpiece when she didn't have exactly what I needed in-store. Her veils are stunning--and extremely reasonably priced. To this day, I regret not purchasing one during my visit! I fully plan to return to buy my dream veil from her and take another round of photos, just for fun. If you're looking for a truly personal, one-on-one bridal experience with someone who genuinely cares, Krystal's boutique is the place to go.

Amazing amazing experience! Owner is an absolute doll! They have a wide range of dresses thereread more

I was invited to a black-tie family wedding, so I needed a tuxedo to meet the guest requirements. I…read morehadn't rented a tuxedo in 25 years and was unsure how to go about it. I remembered watching the Oscars this year and seeing Chris Hemsworth in an open-collar tuxedo that looked fantastic. I researched who he was wearing and found out it was a Tom Ford tuxedo, costing several thousand dollars. I considered buying this tuxedo but quickly dismissed the idea as irrational. So, I began looking up tuxedo rentals and found Celebrity Tux and Tails in Peoria. This was a convenient location for me since I live not too far away, near the 303 freeway. I checked their website and found a lot of good information and sample tuxedos that appealed to me. They recommended making the initial fitting appointment eight weeks in advance, which I did. I wasn't sure why they suggested such a long lead time, but it turns out they do custom tailoring for tuxedo rentals. I had never heard of tailoring a rental before and was pleasantly surprised. When I arrived for my appointment, I was professionally greeted, and we got right down to business. I showed the employee the picture of the tuxedo I wanted to recreate, and she quickly directed me to a style very close to the Tom Ford example I wanted. I immediately said yes. She took my measurements, and I tried on the jacket and pants of the style I wanted. I brought in my own shoes, which she factored into the tailoring. I told her the date I needed the tuxedo by, left a reasonable deposit, and was on my way. I inquired about possibly buying the tuxedo and was quoted a surprisingly reasonable price. I ultimately decided to rent this time. Several weeks later, I arrived to pick up my tuxedo at the pre-scheduled time and pay my rental balance. I tried it on, and the gentleman who assisted me made sure everything was perfect, including pre-configuring everything so all I had to do was remove the tuxedo from the garment bag and put it on. It literally took less than five minutes to get dressed for the wedding. I enjoyed the wedding in comfort and style and returned the tuxedo on the pre-scheduled return date without any issues. When I dropped it off, the employee quickly inspected the tuxedo, and I was on my way. Throughout the process, I was kept informed through text messages, which were very convenient reminders. My whole tuxedo rental experience with Celebrity Tux and Tails exceeded my wildest expectations. I will always use them in the future for my black-tie events, and I highly recommend you do too!

Very nice customer service, easy rental process. Celebrity Tux and Tails made our grooms attire…read morestress free and a great experience. Larry was very helpful when picking up our rental and making sure it fit perfect. The prices were very fair

This experience started out very poorly but ended on a much better note…read more I purchased a dress from the juniors department less than 30 days ago for a wedding. The dress was never worn, and when I returned it within Dillard's return window, Gabriella, the Business Manager of Juniors, immediately took an accusatory tone and said the dress was "dirty," refusing a refund and offering only store credit. She pointed out the area she believed was dirty, but neither my husband nor I could see what she was referring to. When I explained the dress had never been worn and was in the same condition as when I bought it, she insisted it would not have been sold that way. She later confirmed she had been the one who sold it to me. I left feeling frustrated and wrongly accused. Thankfully, Cher, a Brand Manager, noticed we were upset and stepped in. After hearing what happened, she involved store manager Daryl, who apologized, reviewed the situation, and immediately gave a full refund back to my card. Without Cher stepping in, this likely would not have been resolved. We were ready to leave and never return. Instead, her compassion and Daryl's professionalism completely turned things around. Cher and Daryl are the reason I'm leaving 4 stars instead of 1. Thank you both for making things right.

Dillard's is located in the Arrowhead Towne Center shopping area. It's been forever since I was in…read morea Dillard's. I found staff to be very helpful and nice. The store was well stocked with clothing and other items. There were two floors of shopping and everything was very organized. It was a pleasure to look around and see the items they offered. Shared parking outside and Wi-Fi in the store.

This December my son wanted a suit for Christmas so we checked out the Arrowhead Towne Center. I…read moredecided to try Dillard's first and to move our way through the mall. We roamed around the suits and menswear section in Dillards for quite a while and didn't receive any help or find a suit that would fit him ourselves. There wasn't a soul in sight. We decided to leave and try Macy's or another big department store. We exited Dillard's into the mall. One of the first stores we passed caught my eye as I look towards the right. It said "Nick's Menswear" and it had suits in the window. I was assuming the prices will be higher than Dillard's which were substantially high, but I decided to give it a try. When my son and I walked in, we were greeted by Daniel, who explained all of the different options, and what he thought would be the biggest bang for our buck. He was extremely friendly and helpful. I explained my son was flying out the next day and to my surprise, he said the suit would be ready by that night if we so desired. I was expecting an exorbitant fee for this, but was again surprised that only a $25 rush fee. was added. We found a black suit with Daniel's help, and he proceeded to pin the suit for the tailor to take it. We were told to come back in an hour, and the suit would be ready. There are changing rooms in the back and the sales clerks help hang the suits when customers are exiting the dressing room. We discovered this after we returned once an hour had passed, and a new sales clerk helped my son try on his altered suits, and make sure that it had been hemmed to his specifications. I didn't catch this clerks name, but he was also great and gave such good service. The suit that we chose consisted of a blazer, a vest, and a pair of slacks. The alterations to the trouser were $20 for the hem, $25 for the trouser taper, $20 for the waste, and $30 to bring the sides in of the jackets. In total our bill was $403.92 for a complete suit, altered and hemmed within the hour, and ready for pick up. Let me just say the blazers alone at Dillard's were over $400 and that was not including alterations. On top of this, the service was exemplary. We really enjoyed Daniel's friendly banter and he was dressed to the nines in a very dapper suit with groomed beard and hair and masculine jewelry. One of the fun things about going into this clothing store was that all of the sales clerks were dressed up very nice like this. I will definitely return here first for any additional suits or menswear shopping that I have in the future. Recently, my son wore his suit out to a function in North Carolina and said that it fit great. Thank you, Nick's Menswear!

I was invited to a black tie wedding and had no appropriate clothing. I went to some stores and…read moreended up at Nick's Menswear in Glendale, AZ (Arrowhead mall). I worked with Aaron Robinson and Jacob Scott and had a wonderful experience. They helped me select a suit within my price range (suit, vest and pants). The fitting was great and only the pants had to be altered. I came back to pickup the altered suit and it was ready on time and fit perfectly. I thank Aaron and Jacob for their professionalism, making me feel very comfortable and being very helpful. I would highly recommend Nick's Menswear for your suits and wedding attire as well. Thanks.

Joanna was absolutely amazing. I came in for my first appointment at David's Bridal, and even…read morethough she was the only one working and juggling multiple guests, she still made me feel like I was the most important person there. She never rushed me, encouraged me to try the belt and veil even when I wasn't sure about the dress, and took extra time just to make sure I felt confident. When I ended up canceling that dress because of a comment my fiancé made, she didn't hesitate to help me find another one. She gave me honest, helpful advice and made the whole experience feel like I was shopping with a close friend. I absolutely adore Joanna thank you for making such a special moment even better.

My friend was looking for a dress for a wedding Her son's…read moregetting married in June We had already gone to Macy's and Dillards and hadn't found anything then we went to David's Johanna helped us and she was absolutely fantastic The selection was awesome from prom dresses to wedding dresses too bridesmaids dresses to shoes to hose. They had everything and they were so helpful. I will definitely come back if I need anything fancy this is a great store but Johanna was the reason we bought the dress very knowledgeable took her time didn't rush us class act

Amazing customer service. I came in here not knowing a thing about suits, left with extensive…read moreknowledge about what kind of suit I wanted. Admittedly, I only came to get my measurements taken but even still, they helped me with utmost care. They are a very humble business whose only concern is that their clients look good. I will definitely be back when I actually need to rent a suit!

Patty the owner was amazing!!! I'd went to several different places trying to find a suit for my…read morewedding when many other places were so rude to me because I'm a female buying a suit? She went above and beyond to make sure I was comfortable and actually liked what I was picking! She even went out of her way to get two suits for me to pick one bcz I was so indecisive and fell in love with two different suits! Hands down I will never go anywhere else, you've gained a customer for life!

The associates tonight had no interest in our business. When we asked for help, the girl said she…read morewould find someone else to assist us. Guess she couldn't pawn us off on someone else - so came over. Did not listen to anything we requested and offered easy choices, for her - sizing suggestion was way off, and then blamed him for saying what she offered was uncomfortable! Clearly these folks don't work on commission. Loss of two suits sale tonight won't make an impact, but the lack of customer service eventually will. We won't be back, and will share with our friends beyond yelp.

I had a very disappointing and unprofessional experience at Men's Wearhouse yesterday. I walked in…read moreand spent time browsing, but was completely ignored by the staff--no greeting, no offer to help, nothing. What made the situation worse was that shortly after, an older Caucasian gentleman walked in and was immediately approached and assisted by the associates. The difference in treatment was noticeable and unacceptable. As a customer, I expect basic courtesy and equal service, regardless of who I am. Because of this experience, I chose to take my business elsewhere. I went to Nick's Menswear, where I was promptly greeted and offered assistance right away--exactly how customers should be treated. I will not be returning to Men's Wearhouse.