Was sent the wrong order thru DoorDash. When calling the restaurant was told by Elana C that…read moreDoorDash makes the menu. Instead of trying to make it right she proceeded to hang the phone up on me. A total of Four times. The next day I called to speak with the manager and Shane backed up her behavior. I was not rude to either of them being in the customer service department myself I would have expected better and definitely not treat my customers that way. I would have definitely listened first especially when someone spending money. Even the Dasher was there and noticed that the order wasn't right and was willing to go back for the right food. She even witnessed the rudeness of Elana and suggested that I reported it to DoorDash in which I did. For that reason I will never spend my money with them again. For now on ai get my Steaks from the Huff.

We happened upon this Blue Crap by accident, we were going to the butcher shop next door and…read moredecided to stop in. We've been to the other Blue Crab Grills and live closer to Laurel, but I have to say the food at this location was by far better and the service here is just as top notch as their other locations. Second time here I had the Philly Cheese Steak and in All of Mississippi it is the best I've had here, ranks up there with the ones in California/Philly/DC/NY(same size and quality, can't have a Philly that's tiny or in a hot dog bun. Like here has to be in a hoagie roll at least 10" or more.).

While visiting Laurel, MS, we had dinner at Julia's Taqueria. We were greeted as soon as we walked…read morein. Service was good and the food was as well. I had the menudo and my wife had tacos. Both meals were good. I would go back.

Was surprised this place wasn't busier. Perhaps it's a Sunday thing. Had a pretty incredible lamb…read morequesa birria taco with beans and rice. Ready in about 5 minutes. Tender, flavorful lamb, nicely dressed with a tasty consomme. Looking forward to trying something else next time I'm in town.

Well prepared and tasty food across the menu. Food and drink for eight hungry fellows for under…read more$100 was appropriate. Attentive service in a clean and welcoming environment.

Great food served quickly and very tasty. Our party of six walked away well fed with everything…read moredone correctly. Service was prompt and friendly as well as accommodating special requests. The atmosphere was bright and clean. Fortunately there was not the interminable loud music to cause any dyspepsia. We wish this new business well with much success.

The service was good. Food was good and the setup and style of the restaurant was beautiful. It…read morewas not crowded at all and my friend loved it... I wish the small town of waynesboro would support their local businesses as they always say... this place could be more booming if it were properly managed. Not saying it's not but if this place was in a better location.., it would take off.. the locals need to support... this is the closet you will get for fine dining ‍!

Surprisingly not bad for a steakhouse in Waynesboro, MS. We had lived here for a few years…read morepreviously and was surprised to see a nice restaurant like this open in town. The inside was very nice and staff was friendly. We had to wait a bit in the beginning because no one was in the front. We were seated eventually. The steaks we ordered were huge and fairly priced. We got the 16oz Stanford Ribeye which was $32 and comes with a salad and side of your choice. We got baked potato and asparagus. The house salad was small and simple which I loved. I hate it when restaurants serve a huge side salad. The asparagus were cooked good and seasoned well, and the baked potato was pretty good as well. Both of the steaks were very under-seasoned. We seasoned a lot with table salt and pepper but it was still a little bland. The meat was thick, so that's why it was lacking in seasoning. The au jus was okay and a little bland as well. Besides the flavor, the steaks were cooked perfectly and the fat pieces were nice and buttery with the meat.

The atmosphere was very cozy and welcoming. The food was amazing and the smells from the other…read moretables were exquisite. Our waitress was very timely and personable. However the food did take a little longer than we would have liked to get to the table. Overall, I wish I could have tried a few more things on the menu before leaving the state. Definitely recommend

Food is average. Service is dependent on what day. Price is about what you would expect.read more

Great food and excellent service!!! One of my favorite places to eat!!! They have great steaks,…read moreseafood and fish plus many other favorites on their menu!!!

Great catfish and hush puppy w/ cheese dip. Wait staff is nice enough. Ambience is plain. Great…read morelocal dining. I don't particularly like how the bill is written, no prices on the check. The cashier determines what the cost is, without knowing the total cost hard to know how much to tip or overall value.

I found this restaurant from watching HGTV and decided we will eat there. My thoughts:…read more Customer Service: 10/10 Food: 2/10 I am giving it a 2 out of 10 because the presentation was perfect. However, I've never had any cold chicken and cold hard Jalapeño bread. In my conclusion, the food was yesterday's food. You may ask me how do you know? We arrived at 11:05 to place the order. We got our food at 11:15 which was quick. The chicken was cold. The mac & cheese was semi-warm and my okra was semi warm. You don't get this kind of food if a business opens at 11 AM and you receive your food at 11:15. That's why I am calling it yesterday's food. I wanted to ask so badly for them to just put it in the microwave because I saw it on HGTV and I wanted my food to be really great and I wanted to write a really good review for this business. However, I was highly disappointed. Now I am sure the food is probably hot on Sundays after people getting out of church in the south and all those good things. However, I was disappointed on a Thursday! Highly disappointed! The business is only open 3 hours a day so how could this happen? I am just glad we didn't have to stand in line for an hour and 30 minutes for some cold chicken. And I'll leave it at that!

It was good! Very cute diner, short menu, good food. The fried chicken was very good and we liked…read morethe collard greens. The banana pudding was tasty. Our cornbread didn't taste like anything which was odd. Everyone was very nice.

The food was amazing overall, although I thought the pork chop was overpriced for what you…read morereceived. Our waitress did a good job and was friendly throughout the meal. There was a very large party that had taken over the entire patio during our visit, so I completely understand why the kitchen and service may have been slower than usual. The frustrating part was the seating process. There were several open tables, but customers weren't being seated very quickly. We were a party of two, and the table we eventually sat at was empty for about 20 minutes before we were seated. There may have been a perfectly good reason for the delay, but nothing was explained to us. Once we were seated, the food was worth the wait. I would definitely recommend making a reservation and giving yourself plenty of time, especially if you're visiting during a busy evening. The building itself is also worth mentioning. The inside has a fun, unique atmosphere that's different from your typical restaurant and adds to the overall experience. I'd definitely eat here again because the food was so good. I'd just make a reservation next time and plan on not being in a hurry.

So close and yet so far…read more.. I guess I am spoiled having owned and operated several successful restaurants ( including a popular steak & prime rib house ), and owning a home in San Francisco where no doubt one can easily find amazing food served in amazing restaurants by classy staff who understand what delivering excellent service means... But, we do love our Laurel.....and I do love The Loft! Food gets 4 stars, atmosphere and "the experience" gets 2 stars... Tried The Loft last night for prime rib... 1. The cute as a button young hostess was chomping on her gum to the point it was annoying! Very sweet young lady, but chomping her gum with her mouth open as she talked, walked, sat you, etc. Issue number one here.... no manager on duty? No adult with a measure of class to advise her to spit out her gum.... and THIS is consistent with the tone of this rant & atmosphere..... her open mouth gum chomping is only a part of the issue at The Loft. 2. Prime rib meal was a great value and the quality of the meat appeared to be excellent. Correctly priced in my view! The portion was excellent. I ordered my cut medium-rare and it was served to me a perfect medium-rare..... but look at the photo I attached! Looks well done, huh? SEE ABOVE- my Prime Rib & Steak House did 5.5M a year in sales, we were experts at roasting high quality prime rib.... STOP DIPPING THE PRIME RIB IN AU JUS AS IT DOES TWO THINGS..... ONE, IT TOUGHENS THE MEAT AND TWO..... IT ELIMINATES THE BEAUTIFUL PINK/JUICY PRESENTATION OF A FRESHLY CUT SLICE OF MEAT. Do not make the same mistake that Hog Heaven makes... by cutting the prime rib in advance then storing it on a steam table.... need to slice prime rib "to order", and NEVER dip it in hot au jus as it toughens the meat and makes rare or medium-rare or medium meat look well done. Mt cut was on the tough side but only because I can tell the cook (sorry, not a chef ) dipped it in au jus to heat it up right before serving... it came out looking well done but it was in fact medium rare as ordered. The hot au jus toughened up the meat though, so you lose a few stars for that bad practice. SEE my other photo of my prime rib from my restaurant, never dipped in au jus, and look how nice and pink and juicy it is compared to what was served last night. At my steakhouse / prime rib restaurant I had a batch of baked potatoes coming out over the oven every 20 minutes during peak hours of operation to guarantee my patrons received a fresh and hot potato. Last night the server explained upon arrival to our table that the cook forgot to put in the potatoes so they may not have any in time for my dinner.... happily, by the time we were served the potatoes came out of the oven so mine was incredibly hot and fresh... and hopefully the owner reads this and adopts the "out of the oven every 20 minutes" practice. Reduces waste too... Salad was fresh and the portion size perfect... no complaints coming out of either end of me regarding the lettuce! :) Ok, now the bad part.... Turn up the air! Same complaint we had last year... the same complaint we heard from two tables near us..... your restaurant is TOO COLD and the icy air blows down on the hot food doing what? You guessed it.... making your food cold! No need to freeze your patrons... cool is ok, icy cold is not fun, not comfortable.... Your flatware, again.... is a joke. Come on... as I asked before... drive down to Hattiesburg and visit Longhorn and take note of their nice silverware and steak knives. SEE the photo? We are not prison inmates, this is not elementary school or a long-term care facility.... please provide your patrons with some decent, not cheap, flatware.... your choice of the cheapest flatware takes down your restaurants classy-level by 2 stars. Train your servers! Laurel is visited by hundreds of thousands of visitors a year to see the Home Town sites... and obviously many visit The Loft. One's impression of Laurel, in part, is formed by ones experience at each restaurant visited...yes we are small town, yes we are deep south... but lets train what class is! Please... Learn the wine menu, where each wine comes from, etc., and learn the stages of service that includes how to properly suggestive sell. Our server was great overall, but she did the usual " did you save any room for desert?" routine. To increase revenue, server quest check averages and tip averages, teach how to suggestive sell! After pre-bussing and then later removing dinner plates.... have them approach the table and say this... "I just tried our bread pudding and it was amazing! We make it fresh daily and the cheese cake too which, by the way, I had last night and it was incredible... can I bring you a slice? You're going to love it..." Is The Loft a nice place? Yes, but "nice" is relative... it's not "fancy nice". Lastly, men... take your hats off!