If excellence had a name, it would undoubtedly be Mount Sinai Medical Center in Miami Beach…read more My experience as a patient has been truly exceptional. I underwent surgery performed by the renowned Dr. Vulcano, an outstanding physician whose expertise, dedication, and compassion inspire complete confidence. I placed my trust in his hands, and I am hopeful that, thanks to his remarkable work, I will make a full recovery from my fractures. I would also like to express my deepest gratitude to the entire hospital staff. From the doctors and nurses to every member of the support team, everyone treated me with professionalism, kindness, and genuine care. During one of the most challenging moments of my life, I found not only medical excellence but also humanity and compassion. Five stars are simply not enough to rate the quality of care provided by this hospital. Mount Sinai deserves the highest recognition for its unwavering commitment to the health, well-being, and recovery of its patients. Thank you for giving me hope and for guiding me through this journey toward recovery. Highly recommended and deserving of the highest praise. Gremaf Reyes

Be careful leaving your belongings behind when they move you or take you out of your room. Someone…read morestole my stepfather's wallet while he was having a medical procedure. They immediately used his credit cards to buy sneakers, CVS and use Uber. I dislike to assume that it had to be an employee and he was in the cardiac floor.

5-stars. Came to do my pre-op medical clearance. Everyone was so nice and the gal that drew my…read moreblood was the best! Would definitely recommend to anyone in need of urgent care or medical testing.

Terrible experience…read more Today, Saturday, July 18, 2026, at around 1:00 PM, I visited the Miami Beach location because I injured my foot and was in significant pain. Since I don't have insurance, I was informed that the medical consultation would cost $140 and the X-rays $80. After the nurse took my X-rays, Dr. Luis Cabrera never brought me into an exam room, never asked about my symptoms, never looked at my foot, and never performed a physical examination. He simply looked at the X-rays, said he couldn't see anything, recommended that I see a foot specialist, and told me the radiologist wasn't available to interpret the X-rays. When I asked who was going to perform my medical examination, he replied that he didn't need to examine me because he already knew I had injured a toe. I explained that he had never even looked at my foot, but he insisted he didn't need to. When I asked how he could give a medical opinion without examining the patient, he dismissively told me to "find someone to explain it to you." I then asked, "If you're not going to examine me, why am I being charged $140 for a medical consultation?" At that point, Dr. Cabrera became angry, told me not to pay anything, and ordered me to leave the clinic. The entire incident happened in front of the nurse and the receptionist, making the experience humiliating and deeply unprofessional. I left the clinic without receiving a medical examination or treatment and without paying, because Dr. Cabrera told me to leave. I have never been treated with such disrespect by a physician. I cannot recommend this clinic based on my experience.

2 to 3 hour wasted to see the doctor. Why bother to make…read moreappointments if you are not going to be seen? Impossible to reach anyone by phone. While we waited, the phones kept ringing and no one picked it up. DON'T GO THERE, unless they honor appointments andbecoe more responsive.

Worst service ever!! They never call you back, never a follow up, no information whatsoever, I…read moredon't understand how they are still doing business

Dentist office is easy to access, has decent prices and fast service. Been coming here for yearsread more

To much waiting time, even with appointment is more than 2 hours, awful place and really bad…read morecustomer service

Just like the majority of reviews, I also agree that one of the biggest problem is their horrendous…read moreoffice management. THEIR PHONE SYSTEM DOES NOT WORK! AND THEY KNOW IT BUT DO NOTHING ABOUT IT. They are an absolute failure!!! FIND ANOTHER DOCTOR! I was a long-time patient of Dr Canas and was always happy with the service and care I received there. After Care Resource took over the service took a dive! I have never had such consistently bad service in my life. (As anyone who's moved from some other part of the country to Miami, we are all familiar with the horrible customer service we receive in every business in Miami. Most everyone will agree that Miami provides the worst customer service in the world! I absolutely mean that literally. If you don't know what I'm talking about then there's a good chance you're a part of the problem!). THEIR PHONE SYSTEM DOES NOT WORK! This phone problem has been going on for over a year. Ninety-nine percent of the time no one picks up when you call. When no one pick up, your call is automatically put on hold. Just like so many reviews say, we all end up hanging up after being on hold for an hour! [The office says they don't see when someone is on hold. So, while we're patiently waiting, there is no chance your call will ever be picked up because, supposedly, they have no idea you are on hold. Sounds like total bullshit lie to cover their incompetence.] If you're not automatically put on hold, sometimes you can select an extension. Many of the times, after you enter the extension there is just dead silence. The call doesn't seem to connect to the extension you want. On rare occasion, the extension connects, you hear an announcement then can leave a message. Actually being able to leave a message means little because the likelihood of someone in the office at Care Recourse actually sending that referral, or prescription refill, or calling you back to make an appointment is very slim. You might get a call back 3 weeks later - or never. This is pretty shitty though no surprise for a business in Miami but absolutely appalling for a health care provider! Is this even legal for a health care provider to be so negligent? I've also reached out repeatedly using the patient portal. Again, no response or action taken by staff. I cannot tell you how many times I've shown up at the office in a total snit after weeks of failing to reach anyone in person just to make an appointment. Every time I'm given the same lame excuse that their phone system doesn't work. Staff will look you straight in the eye and lie to you. How can a doctor's office not have a functioning phone system for over a year? Whoever is responsible for this problem should be fired!!! If their goddamn phone system doesn't work, then they need to shut the current system down! Get an old fashioned answering machine and have the front desk listen to messages all day and forward them on like offices have done for decades. Or, use an old fashioned phone service. Every I time I have to deal with this office it infuriates me. I try to calm down saying, they've got a problem which will be fixed by the next time I need to reach them. But it's not. This is a chronic problem and the office staff placates patients and well as other medical professionals who complain with a pathetic lie about a fix about to be launched. The only fix is to find another medical provider who treats its patients with respect.

I have been a patient of Care Resource for over 15 years and recently have not been able to get a…read morephone call answered and when I request a call back, the answering system hangs up on me. I see this is a very common complaint on Reddit. I was recently at the Miami Beach office and counted at least 8 people behind the front desk so it does not appear to be a staffing issue. I had a telehealth appointment today but no link was sent to login so it never happened. This is beyond frustrating and makes me question the legitimacy of the organization at this point.

" I spent over 5 months at The Sands for pre-and post-surgical rehabilitation, and the experience…read morewas exceptional.The entire staff is professional and dedicated, but I want to give special recognition to RN Danny at Station #2. She consistently demonstrated outstanding clinical care, genuine compassion, and true concern for my well-being throughout my stay. Thank you for making a challenging time so much easier- Donna T."

Place seems like it's being renovated greatly. Very clean and the entrance access is easy and…read moreseamless. The workers were nice and treated my mother very well. I do wish that the beds were new ones as the ones my mother had in her room are aged and pieces were broken. As well the wheel chair which she used a lot to move around like other patience have seen better days. The doctors and therapist were always on schedule and very informative wish they had options for long term care and that they were closer to me how they are located in a popular area.

Yesterday, I had my first visit with Dr. H. Cordero, who is a Pulmonologist at Mount Sinai Medical…read moreCenter in Miami Beach. His office is at the Simon building on the 9th floor. Dr. Cordero is the kind of doctor that you always hope you will be placed with. I am very impressed with his professionalism, knowledge, respectfulness, and kindness. He listens to you, asks questions, and then gives you his diagnosis and treatment plan. He takes his time to make sure that you understand your situation and how to take care of it. I left his office with instructions, plans, confidence, and what I needed to do. I was no longer worried about my situation. I am more relaxed now. Just what I was hoping for. I highly recommend him.

.BEWARE STAY AWAY FROM THIS DISASTER HOSPITAL!!!! I wouldn't recommend anyone come here for any…read moretreatment ior having surgery cause there is a r for more pain! no one deserve to suffer more for pain whatever he or she have from health issues or injuries all of us deserve to feel better than allowing faculty staff decide without listen to patie my last visit for being hospitalized with infection by non stop bleeding from one of my wounds was being open from my ankle foot surgery left without getting it fixed! the hospital room was horrific filled with cockroaches and left filthy! PHYSICANS from hospital wasn't that excellent and didn't really care for patients only think of $$$$! Thankfully god, i switched to different healthcare system for outstanding treatment it saved my life away from SCARE NIGHTMARE HOSPITAL!!!! Please go somewhere else by five stars and always going take your health insurance for full coverage by acceptance treat you like as a human! if you happen ended up being in this hospital don't let them fool you and ask them to transport you to different hospital for better chance to save yourself from dangerous risk factor!

excellent, DR Sastre is excellent!!!! wait time is good very fast. Rodriguez is very good, and the…read morestaff are great!!! BEST PCPS

worst medical experience on earth. They will double bill and your insurance will go up. Avoid at…read moreall cost. Dirty and reuse needles. They broke a needle in a friend and they are being sewd.