I really don't understand everyone's complaints below. Dr. Mauricio Herrera has been amazing, I have surgery coming up with him and he informed me very well of what to expect and etc. There was a miscommunication between my referral doctor and this doctor, so I wasn't on the schedule that day. Though, they still found time to squeeze me in. If they were as hot of a mess as everyone else says they are, they probably wouldve sent me home and rescheduled. They didn't. Of course I had to wait, but they still allowed me on the schedule. My staff member, Luna, has been great. She answers the phone every time, no matter how many times we may call back-to-back with a new question. She had a hiccup in sending over some of my files to a PCP, but she called back later to explain and APOLOGIZE. I have never experienced such professionalism. She is amazing and has taken great care in making sure all my ducks are in a row before my surgery date. read more

This was my second shoulder replacement with Dr. Font. My shoulder had frozen and I wasn't able to use it at all. After twelve years of suffering he placed a "new" type of joint in and I was finally able to lift my arm. read more

I normally do not post my experiences online but the impact on my life as a result of having surgery by Dr.Font Rodriguez has been so detrimental I felt it imperative to share. I was operated July 2017 for a torn rotator cuff and lab wrap tear. Today is January 29, 2017 and I still have little mobility in my arm, pain and I'm looking for a new surgeon. After my surgery I never saw Dr. Rodriguez again, I tried time and time again to have him call me and he never returned my calll. After surgery I never received a post op call from him or anyone on his staff and I left 10 messages. When I arrived home from the surgery the pain meds were not working. I called his office for 3 days straight and was repeatedly told someone would call me back. When my push op visit was scheduled it was cancelled due to s hurricane. When I attempted to reschedule I was told it would be months away. I explained that I needed to see the doctor and was told there was nothing they could do. I simply showed up the next morning and told the receptionist i needed to see my doctor and was the not leaving until I saw him. I waited 4 hours and was finally seen by a PA not by the doctor. I attempted to schedule another appointment with the doctor and when I arrived i was told he was too busy to see me. If you have an injury and require surgery I strongly suggest you find a doctor who cares about his patients. read more

PLEASE !!!! STAY AWAY AS FAR AS YOU CAN FROM THIS PLACE !!! Don't get fool like i did thinking The Physical Therapy is right next door to Dr.M Herrera office . They most be really good (NOT) The place is a joke i never felt like a patient I felt more like a dollar sign $$$ .The Therapist they never wash there hands after having contact with patient they don't even wear gloves.There equipment are very outdated they are old and very dirt to the point were they feel sticky. There's one sink in this facility its being use as a kitchen sink there's always food on the counter . The therapist will go grab a piece of food what ever they have on the count and walks up to the patient that he or she is going to have physical contact with mine you no hand wash I'M SO HAPPY I FELT THAT PLACE :) Trust me there are great Physical Therapy facilities out there take a few mins and do research ...... read more

Dr. Corces performed knee surgery on me and replaced both hips. It's truly amazing how great everything worked out for me!!! I love this man as he is such a compassionate doctor who is ultra skilled at his profession read more

Went there and saw a dr, i have a pinched nerve in my back, he tells me Well im a leg and thigh dr, im like well,,, why am i seeing u, as he proceeds to walk out of the room while im still speaking...Pissed me off, went for my MRI yesterday calling the office, at least 20 times nobody answered. So i drive there, and the nurse at the desk tells me i have to call. This office reminds me of one of those Leon Medical Centers, hording people and not doing their job. Found another REAL DOCTOR, ill wait the week, in pain but in plain english, THEY ALL SUCK! AND IF ANY OF U ASSHOLES ARE PISSED I WROTE THIS,,,,FUCK YOU! read more

Frustrating experience at Dr Font's office. Monitors with personal patient information facing the waiting room. Appointments are cancelled or rescheduled and you will only find out after you arrive at the office. Oh, and they don't carry malpractice insurance!!! Find another place, there are more Docs in the area. read more

Just Horrible and Cruel. Went into the Doral location because of pain behind the knee. WITHOUT consulting about my condition, the only "doctor" (not Corces) came into the room for 30 seconds to prescribe me a pain-relieving cream and an MRI. Again, without even talking to me about what happened. It is absurd. I also witnessed the "doctor" prescribing medications to a patient which were not appropriate for the patient's condition. The patient begged him, so he simply complied by prescribing her what she was asking for, for a month, even thought he should not have done so. That goes to show the work that they do at this place. Billing Insurance and giving out medications without proper care & insight. Then, 4 days after referring me for an MRI, I called the office to figure if my insurance had already approved the procedure. The assistant, by the name of Yanet, told me that they couldn't do anything but wait. The assistant did not wanted to help me, nor issue an urgent referral so that the procedure could be approved quickly. So I called my insurance afterwards and it turned out that they had already approved me for an MRI days before. The clinic that Yanet recommended does not even take my type of insurance, so she should not have recommended it in the first place. After making my MRI appointment with a diftetent clinic, I called Yanet again for the purpose of making another appointment for the results. She again, deflected me and told me that she couldn't do anything until I had undergone my MRI. Which is ridiculous; she could have help me out. I recommend everyone to NOT go there. They do not help patients, and do not know how to properly do their job. All they care about is billing insurance and prescribing pills as if they were giving away candy. read more

Let me start by saying RUN!!!! This place has by far the most HORRIFIC office staff EVER! I went in for a shoulder problem a few years ago and got treated with no problem. I went in for my hip last year and saw Corces (omitting the Dr part because he doesn't deserve the credit) and after a month of pricey physical therapy, he told me I was fine and sent me on my way with a 3rd round of anti-inflammatories. His secretary Mabeliza is a major See You Next Tuesday and yelled at me in front of the entire office about how she couldn't do it all and how dare I get upset that I was calling for over 2 weeks trying to get my paperwork. I've tried twice getting my medical records from them and guess what? They don't answer the phone, EVER. They clearly have more patients than they can handle and BTW their office staff, half of them don't even speak English. Don't waste your time or money on these losers! read more

This has to be the most unprofessional staff I have ever witnessed. The staff will not answer the phone and if they do, they place you on hold for 20 minutes and then hang up on you. They don't bother to follow up with you when you are injured. It took 5 weeks and my mother to personally call the doctor (she is his professional colleague) to get ahold of the doctor for my MRI results. It took two months and me having to show up personally to get my prescription sent to the rehabilitation center. I demanded to speak to the office manager or someone with authority to explain to them WHAT A NIGHTMARE it has been with the office staff and of course, they made me wait an hour and didn't get to speak to anyone. The excuse I was given was "that they were not there" like EVERY SINGLE DAY that I have called. Don't bother with this place, it is a disaster!! read more

Whatever you do do not go to Dr. Herrera or this facility!!! I'm another patient that is worse after surgery. After many expensive scans and test, he still couldn't see or figure out why I was having pain in my buttocks and said my last option was for him to go in (surgery) to see if he can find what's wrong and if so he would fix it. When I awoke from surgery he said I had a hip labral tear and that he fixed it. I have been in excrutiating pain ever since... the pain in my butt never went away, it's actually worse. I now have pain in my hip that I never had before. My entire pelvis hurts, can barely stand or even function, have to be in bed most of the time. Mind you this was back in 2014 and never been the same since, it ruined my life.. In the beginning I brought up my concerns but he operates on people then wants nothing to do with them.The most incompetent doctor I don't even know how this man is operating on people. The reviews online are true please please stay away. He needs to be held accountable for all the harm he's done to patients read more

Dr Font Rodriguez is very nice but the office is a hot mess. I've been waiting for answers on an MRI issue I have for almost 3 weeks with no call backs! I have called several times with no help and not to mention office waits include 2 hour waits and listening to the staff members speak extremely loud. Very unprofessional. I'll be seeing another doctor. read more

Dr. Pino is an excellent doctor, but the assistants for the doctors are horrible. I called several times and left messages regarding my prescriptions. They never answer the telephone nor call you back. Someone finally answered the phone and she was very rude and unprofessionally. As of 31 Oct 2019, I have not received my medication. Customer service is horrible. This facility does not deserve one star. I would not recommend this facility to anyone. read more

I came to Dr.Mauricio to fix my shoulder, surgery was scheduled in March i was never given a time to come in and also costs were never discussed, i called everyday and never received an answer and my appointment was missed , after that my schedule was rescheduled 2 more times due to the same reason no communication, the staff is horrible the receptionist cursed at me over the phone and told me she didn't care about my complaints, very unprofessional i would not recommend to anyone, my surgery never happened read more

On the recommendation of my pcp, I made an appointment (two days hence, which is pretty amazing to get an appointment with ANY Miami specialist.) Got there a few minutes early for my appointment (parking at THIS) location, very poor)..to walk through their front door into a frickin'ZOO!!! No way else to describe it..(and not get a TOS violation!!!) About 30 chairs, ALL of which were occupied and 1 third of them had an extra lap sitter!! The inner office had treatment rooms as far as the eye could see...truly a sea of humanity. I asked the harried receptionist how long (approx) I would have to wait for my 11am appointment, (prolly on someone's lap.) At first she said she had no idea, then she said she didn't know, then she said it was up to the doctors, and then..I finally got out of her that I would be waiting for at LEAST an hour..and she pointed out that there were about 10 people signed on ahead of me ALL for 11am appointments with the SAME doctor....That's when I left. I don't presume for one second that my arm pain is any worse than any other of the poor souls waiting there..nor that my time is more valuable, an hour wait, just crossed MY line. Next stop was my pcp th to get another recommendation. I've been living with this painful bicep for so long, what's another few days? I just want to be treated like a human and not one of a herd of sheep. Baaaa? Soooo, lovely, caring and knowledgible though he may be, I'm afraid my path and that of Dr. Arturo Corces, will not cross. PS.I should have realized, when I initally called to make the appointment and was put on hold for a solid 20 minutes and forced to listen soooo much about the institute and bios of ALLL their doctors, and the only thing I didn't learn through that voice diatribe was what side they dressed on....that there miiight be a probem when I got there. Live and learn. read more

This place has the worst customer service ever. They made a mess with the appointment, not much help after seeing the doctor. Visit was on 09/14/2017, we received a bill for $86 14 months after having already paid our deductible. Lady of the phone was very rude, hung up on me Terrible! read more

If I could put less than 1 Star I would! The doc is great, the office staff is trash! They have screwed up several of my appointments and as I sit here waiting going on 3 hours, not one person actually tried to assist me. Again, Font Rodriguez is an amazing doctor, but they might want to look into a new office staff! read more

I fractured both my elbows this year and have never experienced such pain in my life. I was fortunate enough that I have an excellent orthopedic Surgeon by the name of Dr. David E. Font-Rodriguez. First he looked over my injuries and then placed my right elbow in a splint for a couple of weeks then when I returned he looked at my injuries and gave me options. Option I took was to use therapy and see how I progressed. I'm a grown man and I cant drive because of my fractures. So I am fortunate enough that my mother could take me to there physical therapy right next door . Where do I begin?! The lovely young ladies at the P.T. office by the names of Jacky, Melissa and Natalie are very professional yet were kind enough to converse with my mother while I did P.T. three times a week at least an hour and a half a session sometimes more. That made her feel like someone not just a piece of furniture. Over all the time that I would go which was very often they were always consistently the same way with my mother and that I have no words to express my appreciation. Also every single therapist is exceptional ! Pedro, Elias, Jennet, Rayza, Ralph and David all worked with me at one point or another. Every one was very professional , diligent , patient , and kind. They never had a problem answering my questions (being very anxious and scared all the time). You see I work for a large Airline and if I don't have full mobility I could have lost my career of twenty five years! There patience and everyone of there hard work in helping me get back to my career showed me there love and passion for what they do. It's so easy for people to write about things that are negative but rarely do people write about the positives. Pedro would work my elbows (very painful) yet he would explain what he was about to do and I felt at ease every single time. Also most important was as I did my therapy he would make sure I was doing them correctly and with proper posture. David also the same exact thing! He would keep me in good spirits even when in pain by talking sports and by giving me "therapy homework" (which I did when I was home). Rayza a lovely lady that would always check on me and make sure that there is a purpose for everything I was doing. Elias another exceptional therapist who was always in the area for anyone in need. Ralph the perfect example of professional. Always working nonstop yet would be able to have a conversation with you and before you knew it you had completed your session. They treated my mother and I like family while still doing their job. In closing I just want to humbly thank each and everyone for everything you do on a daily basis. Sincerely, Pete S. Enriquez read more

Production line. I went because i have a clicking knee - no pain, but went to prevent this from getting worse, as a clicking knee is not normal for me. Doctor said I should stop exercising (mind you, I'm an active 33 year old). Also said, I have a torn blah blah blah and you don't see me complaining! Said what I had was "NOTHING" and disregarded it. Then, they prescribe me an anti-inflammatory AND suggest therapy....but I thought it was "NOTHING"? Worst doctor I have ever been to. DO NOT RECOMMEND read more

Not sure as to the actual ability of the doctors, but my criticism is on their office and sneaky forms. Went there as a first-time patient and was asked to sign the "new patient forms". As I'm signing them, I come across a form where it pretty much says that if the doctor messes up while treating me, the liability would be limited to 75k. Why on earth would I even consider having surgery with someone that forces patients to sign this? I refused to sign the form and was informed the doctor would not see me unless I signed. This happened one hour after my scheduled appointment time. What a waste of time! I walked away from this place and never plan to come back. Aside from that, this office is a zoo... crowded and not inviting at all. I rather look for another orthopedic surgeon. read more

I've been going to this P/T center for a couple of weeks and liked their style from day one! They are a happy group who have created a very pleasant environment under the leadership of their director, Ralph. The receptionists are very pleasant and greet you with a smile every time. The therapists are all very knowledgeable, professional, encouraging, compassionate, and personable. They have a diverse patient base--White, Black, Hispanic, young, middle age, and seniors--and they seem happy with their progress and the way they're being treated. The therapists give me practical suggestions and tips so I can do better. Any one of them will answer my questions about my personal condition, the exercises, the massage they give me, or the benefits of a heating pad and an ice pack. I'm not "assigned" to any particular therapist, and any one of them will come up to me to correct my posture or the way I'm doing an exercise, or to remind me to do such-and-such exercise. They do it for my own good, and that's fine with me! I've improved a lot and know that I'll get even better by the time I'm done with therapy. Keep up the good work! read more