I had a great experience with Diamond Door Service. They were professional, arrived on time, and…read moredid an excellent job. They explained everything clearly and made sure the work was done right. The customer service was friendly, and the whole process was smooth. I would definitely recommend Diamond Door Service to anyone looking for reliable and quality service. Thank you for the great work!

Great company. Very responsive and gets the job done properly. They came out and gave me a free…read moreestimate as well as completed the job in a very short time. Fair pricing as well. Thank you for fixing my door. I had work that day and was stuck in my garage they came same day and was able to let me out so I can get to work.

Fantastic service!! The crew is very kind, efficient, and clean up after themselves. The price was…read moregreat for our patio door install. We will for sure use them for any future work needed!!!

This past winter sitting in our living room was horrible. You could feel the air coming through the…read morepicture window. My husband and I decided we would get it replaced in the summer. We contacted Bruce and he gave us an estimate of $1027 with tax. We stopped by and paid for it on Friday. He stopped by today to take measurements and stated it wasn't shut properly. He shut the window and locked it. No more draft! He stated we didn't need a new window that this one wasn't that old. We were so embarrassed. Thank God for Bruce. He refunded our money and we know we will be contacting them in the future if any windows or doors need replaced. We cant say enough good things about this company. You wont go wrong doing business with them!

The springs on my garage door broke with one car in the garage and one car outside(Thank goodness),…read morethis was late in the afternoon on a Monday. After calling them I was called back by Brad the owner and had an appointment the next day!! The door was fixed properly and now working great. Note that we have used Done Wright Doors for some other fixes for the garage doors and we have always been pleased with their services. They are a great local independent company. I would highly recommend them!!! Phil R Englewood, Ohio

BEWARE OF THIS COMPANY…read more I scheduled a service call weeks in advance and was told that I would receive a call 30 minutes prior to the technician's arrival. That did not happen and I only had 10 minutes to leave work and get home to meet the company's representative "Vince". It turned out that the overhead garage door opener could not be repaired and no parts were installed. I was presented with a bill that was outrageous. A service call plus labour!!! I was told on site that this company adds a surcharge of 4% if you pay with a credit card. No one told me this or I would have brought my check book. This company does business in a very unethical manner and lost out on a job to replace the doors, hardware and everything else on our 4-car garage plus a 6-car out building. Please continue these deceptive practices so that customers go elsewhere.

Our garage door broke a spring last Friday. My son recommended Whitetail Door, they came right away…read morethat night. They replaced the spring and all the wheels on the door! They did great work, fast and reasonably! Easy guys to work with that give high quality service!

Quick service and professional. Very reasonable rates. Will use again. Highly recommendedread more

Jake is the absolute LAST person/business I would ever recommend for a job. We have been waiting…read moresince October to receive our seven windows, with the arrival & installation date constantly getting pushed back until, FINALLY, today, when he came to install the windows he ordered for us. He showed up this morning, only to realize that five of the windows are the incorrect size. Each of those five windows was 9" shorter than the window openings he measured & quoted us for. Nine WHOLE inches too small. He then tried to convince us to let him 'build out' our windows and install them anyway. We said no way, and he stormed off our property, leaving the windows that we can't use sitting in our driveway and our job incomplete. We have siding going on the same building and that job is now also at a standstill because of Jake's complete incompetence. I am also reporting this "business" to the Better Business Bureau. AND filing a lawsuit with small claims court.

From the owner: Over 10 years of experience with window and door installation.read more

Fooled twice by this business. This is actually an update…read more Michelle, the same receptionist that ignored my message pertaining to renovations as they were discussed by the in home consultant (will update with name after I find the card), messaged me asking to remove my review as I had confused the business with Window Depot USA. I had not. This, in fact, is the very dishonest and, evidently, disrespectful company that I will never approach for another window again. Thank you.

Great experience from start to finish! I have used them twice - once for a rental house, and now…read morefor my primary residence. Ron came out and measured everything, and gave me the various window options. He wasn't overselling anything, and let me make my own decision. Ron also had some really helpful information about lead paint, as we are remodeling an old house. Then, for the install, Keith helped us. He was better than we could have hoped for. He really knew his stuff. We had weird storm windows on the house before, so when he took them off there was an open section that needed to be covered. He cut the new vinyl trim on-site, and fit it all together with our totally-not-level 100 year old house. It makes a world of difference. Keith also showed us how to operate our new windows, because I had never used the tilt-in type of window before. So again, a great experience from start to finish. This is the second time I have used them, but I'm sure it won't be the last!

AVOID THIS COMPANY LIKE THE PLAGUE! 1 star because I can't…read moreleave ZERO. We hired Best Door & Window on October 18, 2024, to replace one broken window in our home for $2,749.47. We paid half upfront, with installation scheduled between November 25 and December 6, 2024. Reasonable enough--except we heard nothing after signing the contract. On November 26, 2024, I reached out to the sales rep I had been in contact with (unaware he was let go) to ask for an update, since winter was approaching and this was a broken window in our son's room. On December 3, 2024, they finally called to inform me the window hadn't even arrived yet and blamed the lack of communication on the fired rep--despite claiming they had access to his emails the entire time. Apparently, keeping a paying customer informed was just too much effort. Fast forward to December 23, 2024--installation day. The workmanship? Wow. We ended up with: -Broken solid wood trim -Cracked siding -A damaged window sill -Caulking that looked like a toddler applied it with a glue stick We emailed Alan, the owner, on December 26, 2024, to raise our concerns. His "solution"? Pass it off to his employees, offer a laughable $374 discount, or send his crew back to "fix" the disaster. Spoiler alert: $374 wouldn't even cover hiring a real contractor to fix this mess. But since the contract required us to give them a chance to make it right, we reluctantly agreed. After ongoing communication a repair was scheduled for January 15, 2025, but postponed to January 17 due to weather. Dan, an employee, showed up with another worker. Dan was professional and actually the only one to apologize throughout this ordeal. He addressed the exterior issues as best he could (except for the cracked siding), but the interior was another story. The result? -Sloppy caulking was scraped off, taking a layer of wood with it. -The broken trim was not replaced--just pushed closer to "hide" the gap. -The window sill remained damaged. -Caulking was still uneven and messy. We contacted Alan again on January 18, 2025, to express our continued disappointment. On January 20, 2025, Alan responded by denying responsibility for the broken trim, claiming it was already damaged before their work, and insisting the matter was "concluded." He demanded we pay the remaining balance and threatened late fees and collections, ending his email with: "We consider this matter closed and will not be responding to any further communication from you." If that wasn't bad enough--we sent a certified letter on January 22, 2025, formally notifying them of the unresolved defects and that we would not pay the balance until the issues were fixed. It was delivered on February 5, 2025. No response. But guess what? Alan wasted no time putting a frivolous lien on our home the next day for non-payment. And the cherry on top? The window itself isn't even functional! Our kids, including the one whose room it's in, can barely open it past 8 inches--and that requires all their strength. I can barely budge it myself using my full body weight. Of course, Alan was informed of this too. And surprise, surprise--radio silence. It's truly a masterpiece of crap craftsmanship. Do yourself a favor: RUN, don't walk, away from Best Door & Window. If you enjoy paying top dollar for poor service, damaged property, and a side of arrogance, go ahead and give them a call. Otherwise, save yourself the headache and money go literally ANYWHERE else. If you still feel so inclined to go with this company take 300 before photos of your windows inside and out.

Most businesses stand behind their work and products they install. I wanted to share this in this…read moretown bc we all have some wind here. I don't like posting about companies but I don't want this happening to anyone else. I purchased windows from Best Door and Window in Huntsville. The windows are supposedly one of their best rated for wind. At 18 mph + west winds, the wind coming through these windows is horrendous. Home Guard Innovations Double Hung vinyl windows. Alan Ocheltree promised my husband and I these windows will not give us any problems. They have been here multiple times. They have been unable to determine why wind is coming in. They also contacted the manufacturer. This was the END of Alan's (Best Door)email to me this morning. In the meantime the wind is still a serious problem with west winds. Just wanted to make those in windy areas, aware of this. I posted this in Belle center, Kenton and Logan also. This company has several people stating the same thing I am. Buyer beware unfortunately. Several in these groups have had similar issues. Attorney General and BBB informed. "Our involvement with this matter has concluded and I won't be responding to any further communications." Per Alan Ocheltree. The below pictures are how I had to remedy the wind coming into the bedrooms. I used mortite caulk cord to stop the wind.

Never answer the phone or care to call back. They need to get better on communication. If they do…read morework as they communicate, is not a good work.

I felt very comfortable with Kelly, he showed me things I didn't even know about. He was very…read moreknowledgeable, and he explained himself quite well. I already recommended this inspector to friends.

Thanks Elijah and Ezra, appreciate the quick turnaround. Replaced my openers and checked everything…read morefor a good tuneup. Appreciate the work!

From the owner: Ohio Garage Doors & More is a family-owned business serving the Dayton and Cincinnati area with…read moreexpert garage door repair, installation, and replacement for residential, commercial, and industrial clients. With over 5 years of experience, we pride ourselves on quality craftsmanship, fast service, and honest pricing. What Makes Us Unique? • Family-Owned & Operated – We treat every customer like family. • Full-Service Expertise – From simple repairs to complete installations. • Reliable & Fast Service – We get the job done right, the first time. • Commercial & Industrial Specialists – We handle all sizes of projects. • Honest, Upfront Pricing – No hidden fees, just quality work.