I couldn't post my full review because it is so long but I don't mind emailing it to whoever needs…read moreit. This business started packing up while myself an other residents were there, we found out they were being evicted! The owner couldn't answer me when I asked why someone came to look at the bed I was sleeping on. That was the reason! When I booked I told her the surgeon required me to stay 15 days she said that amount of days would likely not be needed but charged me. When they switched me to another surgeon for medical reasons, the new surgeon didn't require me to stay that long I was not refunded but told I could come back and use the days within a year. Why would I come back there?! The driver wasn't available for my post op, they did Uber me but I had no help. You get limited rides! Even if the doctor needs you to do additional follow ups. Prescription drop-off ad pickup is a nightmare especially if you are in pain. Owner will only communicate via text when she feels like it. Property- not as pictured: - overgrown hedges and branches blocking entrance walkway can hit you when walking past - small garage hard to get out of vehicle - Massage area in dining room - Small twin sized beds with twin sized blankets (mattresses have blood stains and are covered with a thin plastic wrap/ does not appear to be medical grade) - I don't know if they wash your items alone or with other patients ( I had about 4 items washed throughout my stay) - my final day my blood soaked items couldn't be washed and had to travel with me (washer and dryer was sold to someone while patients were in the home) - Cleaning is "sometimes" done by caretakers sometimes with non medical grade cleaners - Meals are kid sized portions - Not sure if I mentioned the transportation is a minivan with a wobbly blow up bed in the back. While riding with another TT patient I had to make a makeshift seat with a pillow on the barely blown up blow up bed. There's only 1 seat for 1 tummy tuck patient. - Out of my 10 day stay my blood pressure was checked 3 times all by the same caretaker- temperature wasthe only other test given by the same caretaker The caretakers and driver were very nice and helpful, I felt like they were the actual business owners, but with no control over the business. Beware and book elsewhere.

Such a great place for a loved one. The staff is excellent and the owner was a pleasure to deal…read morewith. I go and visit all the time and it has such a relaxing appeal. My grandmother looks happy and is treated very well. I visit often to make sure she's okay and she seems very happy. She made new friends too!

Great place. Small amount of clientele. Always clean. No one sitting in a wheelchair in the hall…read moreasleep or eating off a tray in front of them. No one in their room alone. Beds are all made first thing in the morning. I have both parents here. The residents are bathed daily....not the case with many other facilities! All residents are in the communal area with activities and/or movies. The dining area is full of windows looking out to the two lakes with so much wildlife. Not the conventional ALF. Birds, cats, parrots at the facility. Very good staff. Resident to aide ratio very good. Not the most up to date but the best in resident care.

I am finding different options to help my mom with memory care. I called Carole and made an…read moreappointment for a tour. I told her about a bougie facility near our home and she confidently told me that yes, it was bougie, but the care they give is award winning. I'm happy that Carole was honest about what smoke and mirrors could produce, because I probably would not have continued on with the tour. No, it doesn't have a 5 star look. When Carole was moving around the facility with me, you could see the love and dedication between the people who work there and the residents. Picking a place to send a loved one to live out their final years is difficult. Don't look at the superficial. Look at the residents and employees. If they look happy, you will be happy with The Peninsula

Excellent long-term and memory care facility. The management, marketing, and staff are all…read moreoutstanding. The nursing care is phenomenal and your loved one will truly enjoy residing at the Penninsula.

June has been very helpful and accommodating with the leasing/entry process. Highly recommend her…read more It's only been one week though my father is relatively pleased with their facility and staff thus far. Comparing different facilities i found there to be value here in a clean and well managed environment. Amazingly, he likes the food.

The good:Activities and happy hour provide a good social environment for the elderly. The food is…read moreok. Physical therapists and custodians are amazing. Cleaningness of the place is ok. Front desk personnel and most staff are amazing. The Bad: Wellness- This is the weakest link. CNA's are overworked with too many patients and mostly the place is understaffed to attend the elderly there.There are a handful that really care and do the best they can. Many do not speak or understand English clearly enough. Very poor management for the most important section. The Ugly: The new administration is cold, uncaring and interested in profit only.They do not care about you or your elderly. Just remember that. You will have frequent rent increases. If I had to do it again, would I place my parent there? Absolutely no and if your parent is in need of care, think about it twice.

A cruise on dry land; well appointed apartments, activities: stimulating and relaxing. Live…read moreentertainment, movies, lectures, games, exercises, swimming. An educated and experienced management and staff who are attentive with an open door policy. Currently kitchen and dining room under new management, corporate wide. Beautiful landscaping with ponds and fountains. A great place to live in good Company.

My dad passed away earlier this month and had been living in Five Star Premier Residences of…read moreHollywood for approximately four years. I find great comfort in knowing that he was living with dignity, in comfort and safety during his final years on earth. While all the staff members were caring and  attentive, I would like to recognize a few that were particularly special to me, as well as my father: Venica and Sadie were always cheerful and helpful at the front desk, not only in person but also on the phone. Patrick kept my dad alert and amused while engaged in group activities, And a special thanks to Daine who always kept a watchful eye on my father and made us feel like special members of the Five Star family. Without hesitation, I would recommend Five Star Premier Residences of Hollywood as home for your aging loved one. Ron Turtora

The staff at Casblanca has taken amazing care of my cousin Steve who is partially paralyzed and is…read morein a motorized wheelchair. He calls Casablanca his beautiful home, and I can't recall the last time he was this happy. I am able to sleep comfortably knowing he is being taken care of by caring professionals at all times. I would recommend Casablanca to anyone looking for a well run and caring assisted living facility. Ally the cook is an amazing chef, and the food is prepared fresh every day. It is a joy going there to visit Steve and seeing caring smiling faces from the staff. They make us feel like we are all part of their family which warms out hearts. You will not be disappointed if you place your loved one at this facility.

From the owner: Say good-bye to chores around the house and hello to a lifestyle that puts relationships and…read morefitness first at Casablanca. You'll have access to a facility made to keep you feeling your best and compassionate staff who can lend a helping hand on a regular basis or provide prompt assistance when needed. Regardless of your skills or difficulties, we are here to help you have a better quality of life. Breathe deeply and unwind; you are now at home.

The Sterling Aventura is a top-quality facility with a caring, dedicated, and professional staff…read more The property is modern, clean, pleasant, and bright. The lobby actually feels like a nice hotel. It has a wide variety of common areas, including an outdoor courtyard, an entire floor for resident activities, a movie room (theatre) and new apartments for the residents. There is an activities schedule with events from morning until night, 7 days a week. I met with Mark Monaghan, Director of Sales and Marketing. Ever since my first moment with Mark on the initial tour and meeting, I felt comfortable and encouraged. Mark is a true professional with passion and integrity. He guided our family every step of the way through multiple meetings, assessments, and laid out a solid plan for the transition of my mother to an ALF. He is a true leader, and a genuine person who shows how much he cares about families, Things got even better when Mark introduced me to the staff he works directly with. Flavie, the Assistant Director of Nursing assessed my mom, and guided us medically through the transition. Flavie is also genuine and passionate about caring for the residents and communications with the family. Karen, who is the move in coordinator and Mark's assistant was a huge help to us in setting up the apartment and preparing us for move in day. On the actual move in day, she was with my mom and I from start to end. She was great at making our transition smooth, and even gave me her cell phone number, which we communicated on regularly, both pre and post move in day. Daniel, the Activities Director took things to another level on day 1 and forward. He interviewed my mom to know her personality, initiated getting her involved in activities right away, introduced her to residents she is now becoming friends with, and contacts me about her progress. Marc-line is one of the main servers in the dining room. I personally spent over 25 years in Foodservice and Management and have met very few wait staff as pleasant and friendly as her. It was apparent from the very first night when I joined mom for dinner, that Marc-line absolutely loves her position and working with the residents to give great service and enhance the dining experience. Dimitry works at the front desk, and he is another person from The Sterling that stands out for being excellent. He is the first person a resident or guest encounters upon entering the property. He is kind, caring, and professional in all his communications, and made us feel welcome. Conclusion: The Staff at The Sterling are high level professionals who really care about their positions and their relationships with the residents. I am happy my family chose The Sterling for this next chapter of my mother's life.

My personal experience working at The Sterling was horrible. I did quit after a couple of weeks, I…read morewanted no part on working for a place like that due to my loyalty to the elders. Back then as a medication technician at night I was made responsible for a whole building without an RN on site, that was out of my scope of work for me to take it on. I was told the RNs constantly quit hence we were stuck. Today 11/8 @ 10:15 am when shopping at Costco, I run into Daniel, he verbally assaulted me with offensive antisemitic remark (evil Jew) for the review I put on him, insulted my diseased mother and more. We all are entitled to our reviews and I personal experience. Working there under Daniel team was a nightmare. Many said it but no one came forward, felt bullied to tell on my very nice co workers and I was not going to ever do that. I did quit and tried to escalated that with HR and the director of nursing, in my personal observation they couldn't care less. In the past my con workers warned me that escalating this was going to be a team of 3 and never anything was going to change . For the records we were so short staffed that in any given night 911 had to be called for constant falls. I don't know if they changed that. It is a shame to the elders they are supposed to look after but with all fairness to my co workers who were hard working people, how much one CNA can take on????

I came here for an event. There is complimentary valet which is helpful. The staff was very…read morefriendly. Barry is the one who runs the place. - it is family run. We had an event in one of the rooms and the tables were spread out enough that it was very nice. I just had to ask the wait staff to please shut off the music in here so we could hear the speaker. They served us egg salad and tuna salad with a bagel. As well as chocolate rugelah type of pastry which was ok. They do have an activity full of different interests for their residents. - so if you want a tour they can facilitate that as well. They do have something open to the community. - once a week if you are dealing with a family who has memory issues, you can go to a support group here. That's a big bonus for people. So something to think about!

This place is understaffed and the right hand doesn't know what the left hand is doing. Don't put…read moreany family member here. Terrible care. There is a reason they were shut down once