My experiences with Cleveland Dental have been an absolute disaster involving questionable billing…read morepractices, unnecessary treatment recommendations, and some of the most unprofessional office behavior I have ever encountered. On my second visit there, I was overcharged by roughly $400 and only received reimbursement after a check randomly showed up in the mail nearly a year later. More recently, my wife went in for what should have been a routine cleaning after simply missing her 6-month appointment window. It had only been about a year since her last cleaning, and she has excellent oral hygiene. Instead of receiving a normal cleaning, a hygienist informed her she would need FOUR separate "quadrant" cleaning visits. This immediately raised concerns because there was absolutely no indication she had severe dental issues requiring that level of treatment. To make matters worse, multiple employees within the office openly contradicted each other when my wife questioned it. We were told by staff that one hygienist "doesn't clean like she should" while another is "super picky." Hearing employees openly criticize each other's standards does not inspire confidence whatsoever. My wife eventually went to one of the four appointments, which conveniently would no longer be fully covered by insurance because it exceeded standard cleaning limits for the year. After feeling uncomfortable with the situation, she sought a second opinion from another dentist and was told there was absolutely NO legitimate reason she should have been pushed into quadrant cleanings in the first place. Then came the billing chaos. She later received a $46 bill, called the office for clarification, and was told they would "resubmit it to insurance." After that, we heard nothing else. Fast forward to my recent cleaning appointment, where I was suddenly informed I owed over $200 on an "outstanding balance." No explanation was provided whatsoever when I asked what the charges were for. When I returned for fillings, I was sitting in an otherwise empty waiting room and overheard employees behind the desk discussing how "he'll have to pay it because he's getting services today." Whether they intended me to hear that or not, it was incredibly inappropriate and unprofessional. After my procedure, I again asked for an explanation of the charges. At that point, the insurance employee, Callie, approached with an openly rude and confrontational attitude from the start. Instead of professionally explaining the situation, she immediately became defensive and dismissive while I calmly attempted to explain the history behind the billing dispute. The moment I started speaking, she literally threw her hand in the air to cut me off, turned around, and walked away from me mid-conversation like a child having a tantrum. I then stated I would pay for TODAY'S services and they could bill the disputed amount separately. As she walked away, she turned back and yelled across the office, "I'VE SENT THE BILL FOUR TIMES!" Not only was that completely unprofessional behavior from someone working in billing and customer service, it also was not true. We never received four bills, and more importantly, those charges should never have existed in the first place considering the unnecessary treatment recommendations and contradictory information we were given from the beginning. Between the overcharging, questionable treatment plans, lack of transparency, internal staff contradictions, and unbelievably rude billing department behavior, I have completely lost trust in this office. There are too many good dental offices out there to deal with this kind of incompetence and disrespect. What makes this more disappointing is that I actually liked Dr. Cleveland and had no issue with his work. Unfortunately, the billing department and front office staff completely ruined the experience with poor communication, unprofessional behavior, and constant confusion.

My first appointment with this dentist was in September 2020, and I have returned ever since. I…read morehave a long drive from Kansas to get to this dental office. Because I am a missionary in Central America, my time in Kansas is always limited, but I still make the time to travel all the way to his clinic because they are simply that good. I probably pass a hundred other dental offices on the way, but when you find a dentist and a staff you trust this much, the extra miles are worth it. The quality of Dr. Cleveland's work is excellent, and he is truly a perfectionist. He is kind, gentle, patient, and has a great sense of humor. He explains everything in detail so you know exactly what he is going to do, how he is going to do it, and why. He also asks for your input and includes you in decisions about your dental care. You never feel like you are simply being ordered around or told what you have to do. He treats you with respect and makes you feel like you are part of the decision-making process. I especially have to say something about Mary, the hygienist who does my cleanings. She is absolutely wonderful! She tells jokes and stories the entire time, and somehow she makes an hour-long cleaning feel like you have only been sitting there for ten minutes. She is excellent at what she does, but she also has a special way of making the whole experience enjoyable. I actually look forward to seeing her. After nearly six years of coming here, I can say that I wouldn't drive this far and pass all those other dental offices if I didn't believe the care was worth it. They do wonderful work, they genuinely care about their patients, and they make going to the dentist a pleasant experience. I highly recommend them.

Had previously had a root canal done a couple years back from a different person and have very bad…read morePTSD from it. Very bad trauma from my experience. Then came to someone in Lee summit at Cornerstone explained my concerns and how I was treated previously. The guy sent me away & I still had to pay $275-300 for literally NOTHING. I got sent in for a root canal and left without one. Couple weeks later chipped my tooth after having my baby and went for second opinion Dr Ehlers in Sedalia which also said this is a root canal and sent me here. Dr Stamos was very professional, calm, and worked with me through my anxiety's. I have issues getting numb and the second I raised my hand he stopped drilling and working to numb me more if I felt anything. VERY good experience!

Excellent care, no pain at all and I was pleasantly surprised that the procedure was completed so…read morequickly. Dr. Stamos was excellent informing me on the progress while doing my procedure. Additionally, the front desk staff are very friendly and efficient. The overall price for the procedure was very good. I highly recommend!

I was referred to Dr. Brumit by my periodontist for a root canal evaluation on two of my back…read moremolars that were seriously compromised by gum disease and fillings. I was in considerable pain, however, the thought of a root canal sounded both painful and frightening. But ... not at all ... no pain or discomfort during the procedure (other than the numbing shot) and nothing afterwards that I couldn't control with Advil. Dr. Brumit is a very kind and professional man. Until now, I didn't even know what an endodontist was. He took the time to explain (and explain again!) my options for my teeth. He gave me the options and probabilities, both of which helped me decide my best course of action. I really appreciated how patient he was because I just wasn't getting it at first. His assistant made certain I felt comfortable and safe, checking on me multiple times before and during the procedure. Very friendly receptionist greeted me immediately when I arrived. I would highly recommend this practice and Dr. Brumit if you need this type of work performed. And p.s. ... he's a dog lover ... just like me.

I was referred to Cornerstone for a possible root canal. Their team took their own X-rays and 3D…read moreimages, which revealed that the root of the suspicious tooth was crooked and extremely close to a nerve. After thorough testing, Dr. Miranda determined that my tooth had normal sensitivity and did not need a root canal after all. What impressed me most was Dr. Miranda's honesty and attention to detail. She explained that because the root is so close to the nerve, attempting a root canal could very likely cause permanent numbness in that area of my face. Instead of performing an unnecessary procedure, she took the ethical and professional approach and advised against it. I truly appreciate the thoroughness, honesty, and professionalism at Cornerstone Endodontics. Highly recommend.

I brought my son in for emergency root canals. The Endodontist was great but their back office…read morebilling has been a nightmare. Like other reviews I was told I had to pay in full or set up a payment plan through one of their payment plan options. We have three insurances to cover my son's dental. I set up the payment plan for a service in April it is now August. Primary insurance paid (in-network) which reduced the total amount owed from 4,400 to 1,400 per my plan. Secondary insurance paid as primary and it has taken months to get that sorted out. I have now paid 1,800 in total (over the price of what primary says is owed by me). Corner stone refuses to stop the payment plan and continues to charge me over $400 a month. They have stated that they cannot contact the payment plan since it's third party to adjust or stop payments. I have verified this is not true with Cherry (the payment plan provider offered by cornerstone). They continue to charge me over the amount primary insurance says is owed while secondary insurance reprocesses and they then send to our third insurance. I have not asked for a refund and understand they need to process through all insurances, however the fact that I could be charged an additional 900 while they wait feels unethical. I have never experienced this with another health or dental provider.

The receptionist and the Dr were professional and friendly. The other technicians were not and made…read moreme feel unwanted at their facility. I spent a few minutes looking over the cost of the procedure before agreeing to it, and I didn't know until I turned around that I had a whole huddle of techs staring at me waiting. This wouldn't have been an issue if they would've been friendly about it and gave me reassurance. It seemed like they wanted me to just sign the papers and get it over with. People need to understand root canals are expensive procedures and not everyone has the funds to dish out. Looking at your paperwork and going over the costs is okay and completely reasonable. It shouldn't be treated as a waste of time or an inconvenience.

I was very nervous about having 2 root canals, but everything went well. Highly recommend…read more Excellent staff, dental assistants and Dr. Janssen was professional, polite and did an excellent job.

I was referred to Dr. Jannsen at the Jefferson City clinic after another dental specialist had…read moredifficulty completing my root canal. Upon examining and assessing the situation, he was willing to accept the challenge. He carefully shared his findings, clearly discussed the options while pointing out any risk that could be involved. Once WE determined to move forward with the procedure, it went smoothly and successfully. All the while, Dr. Jannsen was sharing what he was doing and what I could expect. All attendants made me feel comfortable. I need to mention that the staff was excellent to work with throughout. Megan and Michele made scheduling quick and easy. I was welcomed warmly by Hannah. Winter was a caring, knowledgeable technician. Susan was pleasant, quick to lend a hand when needed. And Taylor took my payment with a smile, even making me smile in the process. I don't really want to go back, but I wouldn't be afraid to do so.

Going to a dental procedure is always a bit scary, but Dr. Lavitt and Chantelle were so friendly,…read moreso calming, and so great that my fears were soon eased. Dr. Lavitt is fantastic. I had a root canal and experienced NO PAIN whatsoever. I didn't even feel the Novocain shots. I really wish I could see Dr. Lavitt for all my dental needs instead of just the specialty procedures. He is that great. Thank you for taking such good care of me.

I just had a cleaning appointment at Free State Dental and couldn't be happier with their service…read more I had a bad experience with a previous dentist in Lawrence and was crossing my fingers that Free State would be different, and it was! First of all the staff at the front desk are very welcoming and friendly. The woman who cleaned my teeth and did my x-rays, Sarah, was very nice, gentle and also produced less mess when cleaning my teeth than any other place I've been! My doctor, Dr. Adams, was very nice and knowledgeable and even answered my questions on Invisalign. There were no problems with my Delta Dental insurance and I walked out with a great experience. Highly recommend!

Dr. Willms is a great Dentist. She's thorough and knowledgeable and always take her time to explain…read moredetails of your dental concerns. I recently met her new DentAl Hygienist; Anna and she was very good. She made me feel at ease and comfortable and prepare me for my upcoming implant procedures. I will highly recommend this Dental Clinic. I will also add that getting immediate appointment is difficult because they get so busy and made it hard to get in but this is to their advantage.

I had an excruciating toothache and was sure I needed a root canal, extraction or at least a crown…read more I went in expecting a hefty bill, and would have been happy to pay it to relieve the pain. Dr Heath checked me out and determined I actually had a sinus infection and prescribed antibiotics. Two days later I was as good as new. I've heard horror stories about dentists looking to do as much work as possible to pad their bills. I'm so happy to have found a good one! I can't recommend this guy enough!

From the owner: Gentle family dentistry…read more Located in Warrrensburg, MO, the dental offices of Chad Heath is proud to serve you. New patients are always warmly welcomed. Extractions and emergency services available. Military dependents welcome. AF clearance exams completed same day. Dr. Heath proudly served as a dentist for the USAF.Call today and speak with our friendly and knowledgeable staff.

My dentist referred me to Leawood Commons Endodontics for root canal treatment. This practice…read morescheduled my exam & treatment with Anthony Altomare D.D.S. and he completed the procedures the same day. This is a well organized Endodontics practice and all the staff from front desk, dental assistants and Dr. Altomare were all friendly, efficient and my overall experience was excellent. Dr. Anthony Altomare is highly skilled, meticulous and a great communicator with his patients. I highly recommend Leawood Commons Endodontics for anybody needing the specialized services they provide. ~ Mike N.

Dr Anthony Altomare completed my root canal and did an excellent job. When I had complications he…read morewas very responsive and saw me the next day. He explained everything and while I required additional treatment I felt comfortable with the decisions made and I am grateful for the attention to detail and concern for my comfort.