My Dr is Drew Edwards whom I like. I saw 2 different doctors for my annual and they were fine. A…read moreprescription was sent to Byrem Healthcare and herein lies the problem. They never contacted me even after I called them. I requested a second provider and I still have not heard anything. Very unprofessional.

I originally scheduled with Dr. Daniela Kassabov at MaxHealth in Lakewood Ranch but never saw her…read more I was instead placed with Wesley Hardin PA without being informed ahead of time. While he was polite, I felt consistently pressured to take pharmaceutical medications I didn't ask for. I made it clear I don't take medication yet it came up at every appointment. That felt pushy and inappropriate. The office itself is poorly managed and lacks basic follow-through. I once took a saliva test and was told I'd receive results in two weeks. I never received anything. Months later I had to ask for them at my next appointment and only then was I handed the results without apology just a casual "my bad." At another appointment I was told I'd be sent a colon screening test. That test was never sent. Then weeks later I got a call from the office pressuring me to schedule my Medicare physical. I explained I hadn't even received the test they said they'd send and they told me I now needed to come back in to get it, something they should've done at the last visit. Again no apology no ownership just a dismissive attitude. There was also a serious issue when I was out of state receiving care for my prosthetic leg. I urgently needed paperwork from MaxHealth for insurance processing and they flat-out refused to provide it. That delayed my prosthetic fitting and impacted my care significantly. It was a basic request and their refusal showed a complete lack of concern for patient needs. The office manager Jennifer was especially rude and dismissive during these interactions, cold unhelpful and unwilling to take any accountability for the issues caused by their own staff. Bottom line MaxHealth made it clear that they prioritize billing over care. They push medications fail to follow up on their own orders and create unnecessary barriers for patients, especially those with disabilities. I would not recommend this office if you expect responsible patient-centered care.

Dr. Khazanchi and staff are very knowledgeable, very professional with…read more great skills. I highly recommend him.

Best doc I've ever known in all my life. Sorry we moved away and need to find a new GI doc. You…read morewill really like Dr. K.

Walked in with ear pain. Signed in online. Was called within 15 minutes…read more Assistant Ci'Anna & APRN Deva Ellis were very professional. It's nice to be in a facility where you can see the staff actually like their job! Very happy with this location.

The worst urgent care I have ever been to. The nurse actually forgot to send in my prescription and…read moreI had to go my entire vacation with no medication. Do not go here! Also when I called about the issue after the fact, the girl on the phone was completely rude and said well she just forgot so - No apology no professionalism. They are the worst.. Update: I called the manager and she was just as nasty and blamed me for not calling back even though I had left to go to another country the same day I went there and I told her that. No apology nasty tone unprofessional just terrible. She said "well people make mistakes" - not sending in the medication???? Never in my life.

First visit with Dr. Drummond: I went in for my yearly physical. She was incredibly sweet and…read morepersonable. I didn't think I had many questions, but once she came in and asked a few things, the floodgates opened. She was very informative, took the time to explain everything, and provided many helpful suggestions that I'm excited to apply. I was a bit nervous about switching providers, but I'm truly glad I chose Dr. Drummond. The visit went smoothly and efficiently--and again, she was super sweet!

unbelievably long wait times avoid at all costs...it took over 2 hours to see the doc for a 15-min…read morenew patient establishment

Very clean office, peaceful. Dr. Kreithen was very nice and made me feel very comfortable during my…read moreprocedure. I will be going back.

This practice is fantastic. From Dr. Bakus to her staff I have nothing but positive thoughts. They…read moreare friendly, professional, courteous, and always convey genuine care. I recently had a health emergency for which a trip to the emergency room resulted in nothing. No care, no prescription, no relief, no diagnosis and inadequate testing. I went to see Dr. Bakus as a walk in the next day and was diagnosed and treated within hours despite it being a holiday weekend. She has stayed on top of the situation. I appreciate the whole spectrum of medicine practiced from modern, to Eastern and in between. Dr. Bakus is thorough, caring and empathetic. Her staff is equally wonderful. They greet you with caring and always remember your situation. The facilities are always immaculate. If I could give a 10 star rating I would.

My family has been going to Suncoast Family since it opened, and we could not be happier. We are…read morealways treated with care and respect, and Dr. Bakus is very sweet and takes her time to try and get to the bottom of any issues. She has had some turnover with staff, but that is common with any new business. The staff that is there now is very helpful and kind. I would not hesitate to recommend this practice to others.

Absolutely unbelievable, I've been going there for 20 years and now I'm being pushed to the side…read morelike road kill. they rescheduled twice and today want to do it a 3rd time. But the kicker is they can't see me for another 6 months. OMG!!! Are you for real. There is absolutely know excuse for this kind of treatment. Now I have to find some place else to go. Very upset!!!

This practice has declined significantly since it was bought out by a corporation a year or two…read moreago. Calls are never returned and many staff members are rude. I used to be able to communicate with my doctor and other staff members. Now I have to contend with a call center. These people know nothing about the Bradenton Florida facility. It has taken over a year for a simple billing issue to be addressed (still not resolved). A few weeks ago I called again to request a meeting with the office manager, Christopher Simmons. I was told that Mr. Simmons doesn't meet with patients. This was the final straw. I am looking for a new provider. I am disappointed because I have been extremely pleased with my doctor, Camille Kasten. However, I can no longer deal with the incompetence of the other staff members.

The entire staff is incredibly friendly, welcoming, and helpful. We see Dr. Topping, and she is…read moreabsolutely amazing. She takes the time to listen, answer questions, and truly cares about her patients. It's such a relief to have a medical office close to home where we feel comfortable and well cared for. Everyone in the office has been wonderful, and the level of care we've received has been outstanding. I highly recommend Cooper Family Medical to anyone looking for a caring and professional medical team!

I have been a patient with Cooper Family Medical for over 15yrs. Recently they have been unable to…read morenegotiate an agreement with United Healthcare. While this may be understandable, what isn't is that I'm willing to pay cash for my appointments in order to not lose a provider that I've had a long standing relationship with. However, I was told by the billing department that, since I have United I can no longer be a patient AT ALL! I find this completely wrong on the part of Cooper Family Medical as it is beyond my control if they can't come to an agreement. Not very much concern for their over 1700 patients in the same situation.