Great place if you want a local spot that is an UGG supplier. I walked into get shoe care for my…read moredaughters UGGS and they have an UGG shoe care kit and the staff is super friendly and they have a huge selection of Uggs

Great product fantastic service and great value love love love this place you won't go wrongread more

I went here to see if this cobbler can fix my two Highland Tactical backpacks' zippers. He was…read morehonest with me and told me the way the zippers were built internally, it would be near impossible to replace. He told me to contact the manufacturer to get the zippers fixed or replaced. If they can't do it, he'll try to fix it. I instead contacted Amazon Asurion insurance program instead based on the cobbler's advice and they sent me a full gift card refund for my damaged bag in return that I must ship the damaged backpack back to them which I did and used the gift card refund from Asurion to buy a better backpack by Mardingtop that has YKK zippers. So I appreciate the cobbler's honest opinion and advice. I might come back to this place to see if I can get the soles of my Dr. Martens shoes replaced. Also they close early in the weekdays at 2:30PM not 5PM.

Very personable owner who was willing & able to replace wheels on my older but beloved piece of…read moreheavy-duty travel luggage, which another repair shop had refused to deal with. The owner was not certain that he would continue with his business but if still around, he is highly recommended!

Great shop & excellent service. My Doc Martin boots are so comfortable & have held up well for a…read morelong time...then the zipper went kaput. Mike's did an excellent repair job & the boots are good as new!

My very necessary clogs were falling apart, and even though the Shoemaker could not fix them on the…read morespot and would have charged me $38 to get them back to me in two days I needed a faster fix! So he mentioned that the Value hardware store across the street sells shoe glue... and for that suggestion, I am forever grateful!!!! that did the trick, and it would never have occurred to me had he not suggested it to me! One great big five star thank you to him (whether his name is mike or something else? I forgot to ask.)

The shop had decent enough reviews to encourage me to make the trek from South Side/Hyde Park to…read moreget my leather work jacket cleaned and the stitching repaired. It was a rainy and kinda slick trip along LSD but I figured it would be worth it as their reviews seemed favorable. The hours posted on the website were 1-6pm. I was ten minutes early. I parked in front and waited. 1pm. The gates stay closed and locked, the shop lights remained dark. 1:10...1:15...1:30pm and no life was stirring in the shop. I look hard through the continuing downpour at the window and I see paper taped inside. I get out and DAMN! (*see picture attached*) The website made no mention of 'on-line service only'. Now I know. And now YOU know too. Not really gonna trust a shop that keeps their website up leading customers to believe they're open when they know darn well they aren't. Moving on..

My family has made return trips to this store for over 20 years. It's not a fancy store, but it's…read morepacked with so much and there's a large variety of leathers - coats, vests, suits and jackets. They specialize in custom-wear so naturally being a dressy connosier, I took a shot for my cousin's wedding dress being custom made since I have bought numerous leather items from them in the past (but never in clothing). Abe, helped us understand the dress making process; informing us about the different designs, handwork and fabrics. 3 weeks go by and I got the call that the dress has had arrived. I must say I am very much impressed not only with the quality but that I only paid $650 dollars out the door. I wish them success in their new venture and will recommend to anyone in Chicago looking for custom dresses, bridesmaid dresses and even bridal gowns!

Woven handbag repair WOW!…read more I really thought that purse was a goner! Excellent craftsmanship still available!!!

Took a pair of Chippewa boots to Tony's. After many years the soles has started to come apart…read more Super job restoring the boots to nearly new condition.

I had an amazing experience at without a trace. I brought my sheared, beaver jacket in with a big…read morespot on it . When it came back, I was so unhappy because the spot still looked awful. Not only was it fixed perfectly, the second time, but I wasn't even charged to reclean the spot, as they had a lot of work to bring it back to its original look. Their professionalism with fabrics is really the place to go when you take something special to be cleaned or repaired. Thankyou!! Fanchon Simons

Very professional and extremely high quality. They source everything from makers or have makers…read moresupply. They are so impressive I can go on and on, but most importantly my bag looks better than I expected it would

This is the place to pick up a unique fur. It's out of the city but the choices are incredible. The…read moreowners are extremely gracious honest and give you honest feedback. If you ship out of state you can save the tax!

I've been coming here for 18 years. The staff is always kind and courteous. They take great care of…read moremy items and are very professional.

The owners of this shop does real great work and I'm sad to see they are no longer at Golf Mill…read moreMall. I hope they open up another shop nearby soon. I've brought a pair of shoes to be dyed in the 80s and have been bringing shoes for repairs.until recently. Great work, reasonable prices. Sad to see you go

I always pass this place, and I had never though about getting shoes repaired. So of…read morecourse...stitching came undone in my left shoe...I really liked the shoes so I went in to see how much I would have to pay (thus validating me throwing them away.) He looked and said ten bucks. A week later I picked up my shoes. Now I dunno what the last poster went thru...I like to think everone or any place can have a bad day... but when I saw the owner (short Italian guy that reminded you of the typical Italian cobblers in movies, accent and all) I felt oddly comfortable (probably since my dad was from old school Greece) He looked at my shoe and assessed the labor. Looking around at the store he had other shoes (I bought a pair as I tend to bend down and do alot of stuff with computers so I put my shoes thru alot) Picked up a pair that IO am going to start using and see if I like them. I went in there thinking i was going to spend 20 on shoes and left spending 60 on shoes and some cleaning supplies for leather shoes. And as I left there was a lady customer coming in asking about her boots and he had promptly brought them up as if he knew she was coming. The one pic I took cause I didnt want to spook the guy. FYI Parking is kinda tight....you have been warned.

My elderly friend needed the battery in their watch replaced. Now where, do I ask, does one get…read moresuch a thing done? I headed to Old Orchard Shoe & Luggage Repair, downstairs, by Nespresso. There I found this spot, untouched by time, and an older man was reading the newspaper, and we chatted, until the other older guy came back from lunch. The battery was replaced lickety-split, good golly, and it was just $20. I have a leather purse that I need one of the snaps replaced, and I may have come here 10 years ago to have a hole punched in a leather belt. I better come back here soon and not wait another 10 years because these guys will have retired. Who knows, maybe they're already retired. No-nonsense good service and a good value.

I felt like Ray is my new best friend. He is personable and kind so I immediately took a liking to…read morehim. First of all, its difficult to find great shoe repair shops and tailors these days. His price was very reasonable to sole my boots. I have been to many places around the city and I am happy that I found someone who charges a reasonable price for solid work. My boots were completed on time as promised! I took a chance that unhappy people leave the worst reviews and I will return to this business and will refer more people to him!! He is a business owner that is worth your respect and support. Please treat him kindly so that he stays in business forever! Ray is one of a kind and a good person. We need our dollars to go to good businesses!

They did a beautiful job and everything I've given them in just a few days with a very reasonable…read moreprice!

First class service for a cobbler! Took a pair of boots with completely worn soles and voila! three…read moredays later they were done and perfectly repaired!