I am a seller, and Danielle Borjas Castro was the buyer's agent…read more Sometimes you can tell the most about an agent or broker by how well they handle a mistake. Danielle made one of those with me, and I reached out to let her know I was disappointed. Danielle could have been defensive or chosen to find a way to blame me or just ignored my email altogether. Instead, she handled it like a pro: she apologized and she demonstrated it was just a stumble by offering a smart way forward. I look forward to showing another of Danielle's qualified clients my home. Thanks for being a professional, Danielle!

We had first met Keyna when we visited Grants Pass over a year ago just looking at potential areas…read moreto retire. She kept in touch the whole time and when we decided to move to Grants Pass she showed us a large number of properties. When our first choice fell through, she immediately sent us videos of another property and gave us her impressions of the home and property. We bought the house sight unseen and were not disappointed. We can't say enough about the great job she did with our home search.

Ellen is an incredible realtor. Not only did she find my wife, son and me a great home, she fought…read morefor us. I had braced for a really stressful home purchasing process, but she alleviated so much of that through clear and frequent communication. Our house-hunting coincided with the pandemic, and she was safe and respectful while still being active and present. We can't recommend her highly enough!

Probably one of the best realtors in Arizona. She did not give up on our dream house. My mom had…read morehigh standards and she thought she was never going to the her "dream house" but thanks to Ellen she did. Ellen worked around the clock and even on weekends showing us house after house until she finally found us "the one". When the time comes will definitely be giving her a call. One of the nicest people you will ever meet. If you want to find your dream house use her

It was such a pleasure working with David and Tammy. They helped us with the sale of my mother's…read moreproperty, which was no simple feat, particularly since we are out of state. Their communication was excellent throughout the entire process and we felt they were truly working for us to ensure we got the best outcome. We highly recommend them.

David West is the best! I highly recommend him! He is very friendly and easy to work with. David…read moreis very professional and knowledgeable. We needed to leave the state and had to sell our house. David took care of everything. David made all the arrangements to have the house professionally cleaned, having repairs done and anything else that moved the sale of the house along. Everything that was needed to sell the house was taken care of with care. David was always available to us by phone whenever a question came up. He knows the market very well and priced the house to sell quickly. The paperwork was smooth and easy. Even the escrow closed before the expected date. Because we are now out of state David arranged to have the notary come to us to sign the final papers. With the stress of moving David made the experience of selling the house very easy!!

Krissy Maclauchlan helped us find and purchase our dream home in Medford, OR last year. We had…read morebeen searching for a home OR for more than a year when we were fortunate enough to meet Krissy. We shared our interest in buying the perfect home. Karen and I are difficult to please, so it is a testament to Krissy's skill and comprehensive knowledge of the market that she found us the perfect home. Negotiating the purchase with the sellers is usually the most difficult aspect of buying a home, but Krissy made this part easy and stress free. We paid exactly the price we thought was fair. She was there at escrow to help us with the paperwork. She was even there for us when we were out of town and needed someone to sign for some furniture we had ordered delivered to our new home. Even now she makes it a point to stop by to say hi whenever she is in the neighborhood. Krissy was a sheer pleasure; funny, intelligent, generous and extremely diligent. She was an absolute joy to work with. Doug and Karen

One of the worst parts about renting is when you need to find a new place and know that along with…read morea new environment comes new landlords or property managers to deal with. Fortunately, this was not an issue with New Foundations Property Management, even before I was an official tenant of theirs. I rented a house from them in Medford for four years, and from my initial email back in December 2017, all the way through January 2022 when my rental situation changed, they've been professional and a pleasure to do business with. When I first moved in, they did a great job to ensure everything was ready and the place looked great. I did have an issue with the thermostat the first day I moved in, but they promptly fixed it the very next day which set a great example of how the next four years would go with them. Fortunately, I didn't have many issues or reasons to contact them, but on the few occasions I did have something come up, they treated me with respect and not like I was "just another tenant". A great example of this was when I had an incident at my place (slipped and damaged some of the property) and thought this would be the end of my time at this rental. I was so worried and worked up since, in the past, other rental managers (with different companies) have been rude and refused to understand my side of the situation. I honestly thought I was going to end up homeless, which was ridiculous looking back now lol. After letting my anxiety build up for a few days, I decided to "bite the bullet" and call Shelly Rogers and come clean and wow, was I glad I did! She understood what I was going through right away and after making sure I was fine, she actually gave me tips and advice on how to get the damage repaired as well as the best people to contact since she's dealt with this stuff before. Not only was she calm and understanding, but she was also a true professional and I knew I was dealing with some great people at New Foundations Property Management (not that I ever doubted them lol). To wrap up this review, I just want to say that as someone who has been a renter for 12+ years, I've moved around many times, so I've had to deal with a wide-range of landlords + rental managers, and by this point, I've dealt with close to 14-15 different ones (excluding ones I decided not to rent from after talking with them) but I can confidently say New Foundations Property Management is one of the best I've done business with and I recommend them to all of my friends. I'm not sure how many units or properties they have available, but if you ever get a chance to rent through them, do it without any hesitations. Shelly and the entire team are great to deal with and they remove a lot of pain that comes from renting. You can thank me later :)

As both a real estate investor and renter, and having worked with this company for numerous years,…read morewe could not be any happier with Shelly at New Foundations Property Management! The level and quality of thoroughness, which is provided for both the property owner and tenants, is bar none! It is very clear that Shelly is passionate about her business and its clients in every possible way. We value the professionalism, attentiveness and true concern they have for their client's satisfaction! We feel as though Shelly treats each rental as if it were her own property, as evidenced by our experiences with her and her company.

We used this office for managing rental property and it was a total nightmare. The agent we worked…read morewith, Karen Thornton, was completely unprofessional and lied to us, costing us thousands of dollars. AVOID AT ALL COSTS!

In 2007, we bought a piece of property from Pam Van Arsdale at River City Realty. It was a…read moredifficult transaction with not so cooperative sellers. Pam did an awesome job acquiring the property for us. Every detail was handled professionally and with care. 5 years later, after we built a beautiful home and cabins on it, we found it necessary to sell the property, and relocate back to Palm Springs. We naturally thought of Pam again, and listed the property with her. Again, she did a stellar job and sold the property in 3 1/2 months, at a fair price, and really helped us negotiate the sale on terms acceptable to all. She stays on top of things, and gets the job done. Is the office she works in beautiful? No. Does it look a little askew in places? Yes. But Pam rises above it all. I don't like to mix business and friendships, but as a result of her good business skills, we have become friends.

This review is LONG overdue…read more I bought my current property in Southern Oregon from Jeane Szot while selling my home in Northern California. I now know how incredibly lucky I was that Jeane was the agent at the bottom of the ad for the home I wanted. Jeane was amazing during the entire process, even before I'd made an offer. She was patient with all the many, many moving parts. She was diligent working with the local listing agent. She was kind working with me, even with all my stress because of two simultaneous escrow processes. Jeane went WAY above and beyond what she needed to do to secure the property for me. It was a small cash sale as a non-listing agent in Oregon, and I got so very lucky to find an honest, knowledgeable, and caring professional in Jeane Szot. Thank you, Jeane--I am grateful for your work!

Joshua was top notch. we had a few hurdles to jump through as well high emotions as my situation…read morewas a probate case. Josh was so kind , understanding and funny too. he went above and beyond before we even listed the house. The 1700 mile distance between seller and property made getting small tasks accomplished very difficult; JoSh or his assistant always filled in the gap. if you're looking for exceptional, professional and a bit of faith from your realtor , This agency ( Josh as a top pick) is where you're exemplary experience will be executed.

Working with Tyler Boening with the Rockwell Group was one of the most frustrating and…read moredisheartening experiences we've ever had. From the beginning, he made grand promises--telling us exactly what we wanted to hear, swearing everything would go smoothly, and insisting we wouldn't lose money. But it was all smoke and mirrors. Tyler talks a big game to win your trust, then vanishes the moment things get difficult. He left us stranded when we needed him most, and his lack of follow-through ended up costing us a significant amount of money--money he explicitly promised we wouldn't lose. To make it worse, my husband is sick, a fact Tyler knew and exploited to get his paycheck. He told us he loved us, loved our family and would never let anything happen to us but we haven't heard a peep after the damage he's caused. We were relying on Tyler to do his job with some basic professionalism and integrity. Instead, he brought stress, confusion, and financial damage we couldn't afford. This wasn't just bad service; it was careless, dishonest, and completely unprofessional. If you're looking for a real estate agent you can actually count on, do yourself a favor and look elsewhere.