I am a seller, and Danielle Borjas Castro was the buyer's agent…read more Sometimes you can tell the most about an agent or broker by how well they handle a mistake. Danielle made one of those with me, and I reached out to let her know I was disappointed. Danielle could have been defensive or chosen to find a way to blame me or just ignored my email altogether. Instead, she handled it like a pro: she apologized and she demonstrated it was just a stumble by offering a smart way forward. I look forward to showing another of Danielle's qualified clients my home. Thanks for being a professional, Danielle!

We had first met Keyna when we visited Grants Pass over a year ago just looking at potential areas…read moreto retire. She kept in touch the whole time and when we decided to move to Grants Pass she showed us a large number of properties. When our first choice fell through, she immediately sent us videos of another property and gave us her impressions of the home and property. We bought the house sight unseen and were not disappointed. We can't say enough about the great job she did with our home search.

I recently bought a house in the Medford area, and Cheryl Faria of Windermere was my real estate…read moreagent. She was recommended to me by my real eastate agent in California who is a director for both the California Association of Realtors and the National Association of Realtors. We worked together for over a week through phone calls and texting to get a list of homes that suited our budget, needs, and personalities. She set up an afternoon when I could come to Medford to tour four homes. We fell in love with one of them, she wrote up and submitted our offer, and the rest is history. She is incredibly knowledgeable about the extra details, and kept me informed about everything I needed to be aware of and attend to in order for the arrangements to keep moving smoothly. She is fun to work with, enthusiastic and encouraging, and completely professional, all at the same time. If you are looking to buy or sell a home in the Medford area, give Cheryl Faria a call at Windermere.

I just finished buying a house through Windermere Van Vleet and was super pleased with the…read moreexceptional service they provided! Everything went super smooth and I had an offer in on a house within days of first meeting with them!

We just closed on our first home and we're very pleased with Patie Millen and her staff including…read moreMarla Owens and Allie Dickson. Allie was very helpful in dealing with an out of state buyer and coordinated a video tour of the home and gave tours to family as we weren't able to make the trip north to initially view the home. Marla was excellent in keeping us on track with the many deadlines and documents that needed to be signed and for educating first time home owners about the entire buying process. Patie came in toward the end of the process helping us navigate the inspection and subsequent negotiations. She successfully helped us negotiate with the buyer to reinforce the foundation of our house as it was on a slope and had experienced some significant settling. In the end, we couldn't be more pleased with our purchase thanks to Patie and would recommend her office unconditionally for anyone hoping to purchase a home in the Ashland/Medford area.

We've just closed on the sale of our house in Ashland, thanks to Patie and her team. One of Patie's…read moremany strengths is the ability to price a property. This can be difficult without a lot of comparable sales, which was our case. Patie established a very accurate value. Above our previous try, but one that brought a buyer the day we put it on the market. The other key is matching buyers with properties. She's a whiz at leading buyers to properties that align with their personalities. And Patie brings a relaxed sense of humor to what can be a stressful process, too. Our only issue was that Patie needed more assistance to help her handle all the business she was doing. Looks like she's got that handled with some recent hiring.

Jen was amazing to work with and I can't recommend her enough. She is endlessly friendly, patient,…read moreand knowledgeable. She structured a great, winning deal on the purchase of our home which had multiple offers. She thought of all the details to help us stay informed and make good decisions. Her communication was excellent. She went above and beyond for us every step of the way. We actually had fun working with her during what can be a very big and stressful financial transaction. You cannot go wrong teaming with Jen for your real estate activity. Thank you Jen! You are THE BEST!

Working with Jen Annen of Gateway Real Estate was an absolute pleasure from start to finish. She…read moremade the process of buying a home, which was clear across the country and sight unseen, smooth and relatively easy. Her knowledge of the market, attention to detail, and clear communication helped me make such a life-changing purchase with confidence. She was always available, scheduled FaceTimes and videos at my convenience, and provided thoughtful guidance throughout the process. Not only did Jen provide assistance and guidance throughout the purchasing process, she continued to provide recommendations and resources to help me get settled in. I highly recommend her services for any real estate purchase or investments. You could do no better than to enlist Jen Annen.

Unbelievable rude, unhelpful and condescending. I have rarely written a negative review on Yelp but…read morethis is so deserved. I am moving to Ashland from Southern California. After communicating with Allenorth Properties via Zillow rental hub, I did submit an application on a property I really wanted to rent based on the photos, my knowledge of the area and looking at Google Street View and Earth. I went through the application process on their portal and submitted the $45 fee, which posted to my credit card. It took them 5 days to follow up with me, after I sent very polite emails and left a kind voice message. When they finally called me back, they said my application was never received. The agent acknowledged the fee had been charged, but said I must have made a mistake or "used the wrong browser" because the application didn't come through. The application process through their portal is a guided process with error checking that requires the fee as the last step to submit! Since they took 5 days to get back to me, there were now other applicants ahead of me. I had asked if my friend who lives nearby could do an in-person viewing the next day before I made a final decision. I had told them my friend is a school teacher in town and couldn't be there until after 3:30.The agent kept repeating "the time I am offering you is 1:00" so since my friend would still be TEACHING at that time, I asked politely if we could do a FT or Zoom walkthrough instead - which other Ashland agents have done for me - and she said no. Just incredible rude. I told her to refund my application fee and that I'd be going with another place. I have an "excellent" credit rating and am extremely well qualified with my finances - her, or rather the owners her employed Allenorth, loss.

Gina Allen is far and away the worst landlord I have ever had the displeasure of renting from. She…read morewas extremely curt and impatient with me the entire time I rented from her. I paid my rent on time every month and kept my rental in great condition. I was exceedingly polite and friendly in every single point of communication I had with her. She treated me like a nuisance and an inconvenience at every turn and it genuinely confused me. Simple phone calls about routine maintenance to the unit were met every time, without fail, with irritated tones and striated attempts to make the conversation as short as possible. Gina and David are abrasive, rude people and their business is a joke. I had a better experience with CPM and that is saying a lot. I will not miss dealing with this sad excuse for a rental agency. Signed, Blake Bell Former Tenant

Krissy Maclauchlan helped us find and purchase our dream home in Medford, OR last year. We had…read morebeen searching for a home OR for more than a year when we were fortunate enough to meet Krissy. We shared our interest in buying the perfect home. Karen and I are difficult to please, so it is a testament to Krissy's skill and comprehensive knowledge of the market that she found us the perfect home. Negotiating the purchase with the sellers is usually the most difficult aspect of buying a home, but Krissy made this part easy and stress free. We paid exactly the price we thought was fair. She was there at escrow to help us with the paperwork. She was even there for us when we were out of town and needed someone to sign for some furniture we had ordered delivered to our new home. Even now she makes it a point to stop by to say hi whenever she is in the neighborhood. Krissy was a sheer pleasure; funny, intelligent, generous and extremely diligent. She was an absolute joy to work with. Doug and Karen

We have had the pleasure of working with Sara Walker our realtor through Patricia Sprague Real…read moreEstate, Ashland, Oregon on 3 different occasions. Through Sara we were able to sell our family home in Ashland, Oregon in 2018 and purchase a home in Phoenix, Oregon on 2019. Just Recently we sold that home in Phoenix. We are relocating to New London, Connecticut to be closer to family. In each of these transactions Sara has made a very complex and involved process manageable for us to do. She has been exceeding patient with us and helped us understand all of the involved paperwork necessary. From the initial information that she provided us to the assistance with using the computer to complete some necessary work, she was always there. Sara was amazing with her skills to not make us feel overwhelmed. Sara is an individual with a lot of knowledge about her profession, and explains what we need to do, when we need to do it, and is right there with us when we needed help. We would recommend her to anyone who is buying or selling a home. Sara was always available to answer our questions and helped us understand a fairly complicated process. If you have any questions about working with Sara please don't hesitate to contact us. Mike & Karen Wraight 137 Ocean Ave, New London, CT. 06320 wraighttravel@gmail.com

This is the second house that Sara has helped my family buy, and she was spot on for the second…read moretime in a row. Extremely responsive, friendly, and detailed, and also found us the exact right house. Can't thank her enough.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

As a previous tenant, I do not recommend this company based on my experience with them, for…read moremultiple reasons. Communication lacked from the moment I moved in. However, their move-out and deposit practices were unprofessional. In my case, a portion of my deposit was withheld for cleaning charges, despite the unit being returned in cleaner condition than when I moved in. At move-in, the apartment contained a pee-stained mattress, dirty dishes in the dishwasher, and footprints on the counter. I expressed this and no one ever responded so just dealt with it myself. At move-out, I arranged and paid for professional carpet cleaning, provided a receipt for this service, and uploaded multiple photos documenting the condition of the unit. I was charged a $385 cleaning fee for a one-bedroom apartment in addition to a separate additional carpet cleaning charge. When I requested itemized receipts and clarification regarding the charges, Lisa did not provide itemized documentation in a timely manner and was unable to clearly explain the specific services when we spoke in person. She attributed the need for cleaning to dog hair, afterwards; however, dog hair is not visible in the photos submitted and she could not provide proof. I had also initially requested a move-out walk-through, which was denied. They don't do those. When I questioned these issues and raised concerns about inconsistencies in the explanations I received, Lisa stated that she would file a counter-defamation claim. I ultimately chose not to pursue the matter further, for my own peace, but I believe it is important to share these details for other prospective tenants to consider as it seems to be ongoing.