I'm always pleased with the entire team. friendly, professional, and helpful. I've been going to…read moreGateway dental for few years and always got the best experience!

everyone was very nice the office was very updated and…read moreclean. I had a great cleaning from hygienist. dentist was very helpful and patient . very pleased overall. Mary lisk

Putnam Dental Associates-Dr Cafarelli From the very first…read moremoment I contacted this dental office, I knew I had found something special. A kind, compassionate woman answered the phone and immediately made me feel at ease, like I was more than just a patient, but a person who mattered. That feeling continued with my first visit. Meeting my dentist, Dr. Cafarelli, and his assistant was truly life-changing. It has taken me a lifetime to find a dentist like this--a man who is not only highly skilled and professional, but who also radiates kindness, patience, and genuine care. He is, without exaggeration, an angel in his field. The entire experience, from the front desk to the dental chair, was marked by warmth, understanding, and respect. I finally feel safe and confident in my dental care, and I am so grateful to have found this amazing team. If you're looking for a dental office where you'll be treated with empathy, dignity, and excellence, this is the place. I can't recommend them enough.

Putnam Dental Associates on Rte 6 is a friendly and warm dental office. You're greeted by office…read morestaff upon arrival, who take the time to make you feel welcome and comfortable. Everything is explained about cost and insurance that is accepted by the facility. Dr Ern and his assistant Patricia are two of the kindest people to meet. Dr Ern explains everything in detail and recommendations are suggested. I am not a dentist fan but Dr Ern takes the time to explain options; if one is a coward. I definitely recommend this facility because the workers work together to make you feel relaxed and worry free.

Rude, dismissive, overpriced. Shoddy work, unwilling to remedy a bad situation. From the first…read morevisit I was made to feel old, and my concerns were brushed off. I was charged exorbitant amounts for poor work. No apology and minimal discount offer to redo the work paying for the same thing again. A crown I never needed which has never fit properly and causes constant pain will end up costing nearly $6000, robbery!!

Do not use this practice! Their quality of care and expertise is the worst, they can't even…read moreproperly do a root canal. They can't hold onto their staff or dentists, it's a constantly revolving door. The office manager cannot be trusted as well. They don't even have a dentist check you after a cleaning...never had such a bad experience. Two years later I still can't get my dental records!

Dr. Calian has not worked in this office for 6 years....she is a great dentist who yields excellent…read moreresults

The relentless pursuit to take an unnecessary x-ray was unreal to me... I said No too many times…read moreto let it slide. This is no way to treat people. The bottom line is that it was unnecessary, even according to The AMERICAN DENTAL ASSOCIATION. Look it up, and you'll see that an adult with good oral health and low risk of dental problems should have x-rays taken 24 to 36 months. Realize even though it probably won't give you cancer... why the extra risk... I just told the people there I Just had them taken 4 months ago, and they were fine... Also, they are supposed to do an oral exam first to access if an x-ray is even needed. they skipped this step, and I believe that breaks the ethical guidelines; which obviously are to use the least possible amount of x-ray exposure necessary. But they didn't even mention till I was about to leave, that I can have my x-ray sent over from a few months ago; as if it was a final ditch option. I believe the x-ray on file was from within a 3-year period but they should have done their homework before calling me in for a teeth cleaning and then telling me they can't clean my teeth without an X-ray. SMH. And they really did try everything to pressure me into the Xray. At one point 3 people are there telling me all sorts of feer bait (nonrealistic things to say to someone who has had "no cavities ever") to make me think it was a good idea. And nothing they said made sense because I kept telling her I just had it done not long ago (which i did), so I'm not scared. Too many people don't make good calls and walk in like sheep, and they got used to nobody knowing about how they are supposed to do their job. Don't be stupid, don't take xrays you don't need. But also don't skip it when you do need it. These people gotta quit being greedy. What really got me was how at the beginning of the conversation I was allowed to sign a waiver to not get x rays but suddenly, with the form in the office lady's hand; she says the doctor refuses to see me unless I take X-rays. They basically thought I was soft or possibly already processed paperwork. Something felt like I was being targeted like "Watch me work the Xray on him" attitude. I even said to them it feels like its only about the money.

Dentists and hygienists are great. Office staff is so unbelievably unprofessional. Secretary on the…read morephone so loudly about personal matters in front of my young children I was so embarrassed and angry. Management needs to deal with this as it seems to happen every time we come for an appointment

Have been a patient of Prospect Hill Dental for years and have to say I have nothing but praise for…read morethe doctors, hygienists and office staff. They address your concerns, arrange convenient scheduling and are always up front about cost and billing.

I had 3 teeth worked on, root canals,posts and caps, after a few months one of them came flying out…read moreof my mouth at a customer at work. After many times of having to go to other dentists to have them recemented..I finally found a dentist that repaired it perfectly and found that Dr. Melkonian hadn't even used a proper post -he made one out of a paper clip. When I asked for some sort of restibution for all of the money it cost me to have it repaired so many times...they advised me that I still owed them money that my insurance hadn't covered ( as I was told that it would)...and they proceeded to sue me for the full amount!!! Horrible office manager-has no concern about the patients, only about getting the money!!!

been going here for years. great staff, never running late, no fillings fell out ever mark knows…read morewhat he is doing.

I have to downgrade even though my original review is still accurate…read more I went in here for the first time months ago for one problem. They exhausted everything they could from the insurance company as 'preliminary' to remedying my problem. We're months into this and I've YET to have my problem corrected. Just found a new dentist who will see this issue through to completion. This problem could have been remedied so long ago it's not even funny. I'm so disgusted.

I gave them a chance twice. I had a filling done lack there of …read more. Dentist said if tooth cracked he'd put crown on I'm still in alot of pain ..Called My insurance company and got a lot of information.. I'll let them fix at their cost an ill be looking for an 0wner operator...

Clean space, timely appointments and lovely staff. They were so kind and gentle with my 7 year old…read morethat needed a tooth pulled. We had switched from a Westchester office to this one to be closer to home, and so glad we did! I highly recommend this practice for childrens dental needs.

Unfortunately, I'm going to have to switch my kids to another practice because EVERYTIME I have an…read moreappointment with them they call 1 day before the appointment to cancel and reschedule it. it is not the first time this happens and their excuse this time is that they decide to close "for the holidays" when black friday isnt really even a holiday. So to me it seems like the office wants to go get their deals shopping then be at work. Why schedule an appointment 6 months out if you're just going to cancel last minute? Why work at all if providers aren't going to be there at all? This is about the 5th time i'm getting an appointment for my kids cancelled and i'm utterly sick of dealing with all these doctors and dentists changing appointments. Do better please.

Ugh!!! Apologizes to the 1st reviewer. I am amending my original review which was done after the…read more1st visit. It was a good 1st appt. Downhill at a 1,000 mph after though. Broken lower molar. Needed a root canal or to have the tooth pulled. They got my husband in fast. Did X-ray and put him on precautionary antibiotics. Refused to make a follow up appointment.though claiming need for antibiotics to be finished. Told my husband if the pain continued (he was in periodic raging agony) after 3 days, to call them back and they would prescribe a different antibiotic, however no pain meds at all...broken tooth exposed nerve! Take a Tylenol or Advil!!! After 4 days he called and expressed the blinding pain he was still experiencing. They prescribed another antibiotic, no follow up or any plans for an exam. After another couple days, my husband came home from work, eyes watering and cheek hot & painful. I called Dr. Garlands office and was giving an appointment to see Dr. Garland the next day. My husband just wanted the tooth pulled now. He doesn't want a crown anymore, he just urgently needs the pain to end. I was called back within minutes by reception in Dr. Garlands office and he (Dr. Garland) couldn't call us himself but made her call and cancel the appointment & he refuse to see him even to examine to see why he was in so much agony. WHY? Um, BECAUSE they don't pull painful teeth. Now they claimed we needed an oral surgeon. An ORAL SURGEON to pull a tooth. A tooth Dr. Garland was salivating ($$$) over which would include multiple appointment and procedures but could not provide pain relief or pull the tooth. In the original appointment, pulling the tooth wasn't removed from options but a crown was a better idea and my husband agreed but the pain was 10 to 20 times a day, lasting from 10 minutes to an hour every single day. The receptionist was extremely nasty, rude, bitchy and toward the end of the call... nuts. Dr. Garland apparently isn't very confident in his work or he is in it just likes those big ticket items. Either way, in an emergency that your dentist help create by not addressing the severe pain, refused to do even an X-ray or see my husband when we called begging for help. We begged to just keep the appointment the next day, even to just be seen by the dentist again. Nope. They were so frustrating to deal with and in the end did NOTHING to remedy the broken tooth nightmare. Dentist...sheesh, whatever. Recommendation - find a larger dental office so you have options, they can confer with each other for solutions and you get a higher professional interaction with staff.

Made an appointment one day for my sister, my sister shows up, and then they say the appointment…read morewas made for another day. What a waste of time. Wish I could give them no stars.