1. Michael's Auto Sales

1. Michael's Auto Sales

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Palm Bay, FL

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Michael's Auto Sales

5.0 (1 review)
Open • 8:00 am - 6:00 pm

Services - Michael's Auto Sales

Auto detailing work

Auto engine repair

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8 years ago

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Michael W.

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Gary Yeomans Palm Bay Ford

Gary Yeomans Palm Bay Ford

2.3
(106 reviews)

Do not buy here, they are unprofessional and shady. I inquired about a gold certified used car I…read morewanted and my trade in. I had 2 different salespeople texting and emailing and asking when I was coming in and surprise neither was there after I confirmed when I was coming. So I met with a third salesperson who took me for the test drive but could not negotiate prices, so a fourth person slapped the price on a piece of paper and said that was what it was going to be. They did give me a little more for my trade in. A sensor went off during the test drive, the salesman said "it's just a sensor, it will be fixed under warranty". This is my third edge and yes, sensors are faulty. I left with the car, big mistake. 2 weeks later the sensor was still going off, there is a vibration rattle and the seat ac/heat wasn't working. I made an appt with my local dealer since Gary Yeomans is an hour and a half away. They looked at the car, ordered the part for the seat but could not fix the other issues due to it being caused by collision damage. The repair bill would be $3000, I left with the car and contacted Gary Yeomans and for an appt. A week goes by and I didn't hear from them, so I called again and they gave me an appt for a week later. I took the car to them and picked up a loaner. A week later, they called and said that I caused the damage and offered to fix it for $1700. I said no, and I would report them to the better business bureau. Which I did, their response was they have proof that the car did not have damage, but will not provide proof. I opened a case with Ford customer care and a certified letter to the manager of Gary Yeomans, TJ Ayo, he responded in an email, not even the professional courtesy of a phone call. He said it was damage after the sale and they were not going to do anything, the "pre-collision sensor" going off during the test drive had nothing to do with the damage. I never heard another thing from them or Ford customer care. I cancelled all additional warranties with them and did receive a check back. I will have the car fixed at Mullinax Ford. My advice is don't buy here and if you do, take a mechanic to look over the car.

Poor Communication and Misrepresentation Regarding EV Tax Credit…read more My experience with Gary Yeoman's Palm Bay Ford was disappointing, primarily because of a lack of communication and coordination between the sales and finance departments regarding the federal EV tax credit. Before purchasing my Ford F-150 Lightning, I specifically discussed the federal EV tax credit with salesperson Luis and the sales manager. I was told that I needed to complete the purchase before September 30, 2025, to qualify and that the vehicle qualified for the credit. Based on those representations, and after confirming that my income met the applicable AGI requirements, I moved forward with the purchase. Luis further advised me that the finance department would complete and submit the necessary paperwork after the sale and that the process could take up to a month. However, no paperwork was ever filed. When I later followed up, Ahmed in the finance department informed me that the vehicle's MSRP exceeded the IRS eligibility threshold and therefore the paperwork would not be submitted. This was the first time I was made aware of any MSRP issue. Throughout the sales process, I was never shown or advised of the MSRP that would determine eligibility. Instead, I was focused on the negotiated purchase price, which was below the limits that had been discussed and publicly advertised. My frustration is not necessarily that I did not qualify for the tax credit, but rather that I received conflicting information from dealership personnel. Had I been correctly informed at the outset that the vehicle did not qualify based on MSRP, I could have made a fully informed purchasing decision. I would encourage Gary Yeoman's Palm Bay Ford to improve communication between sales and finance personnel and ensure that customers receive accurate information regarding tax incentives before making significant purchasing decisions.

Harbor City Auto Sales

Harbor City Auto Sales

5.0
(20 reviews)

I had an excellent car buying experience at Harbor City. I filled out their online inquiry and Jay…read moregot back to me immediately via the mode of communication I requested (text). Jay gave me the facts of the car I was interested in and went out of his way to send me pictures. I never felt pressured. They were able to pre approve me before I came in, so I had an idea of what I would qualify for. The price was fair and I'm happy I went to Harbor City. Jay and the staff were a pleasure to work with and I would recommend this dealer to anyone. I drove all the way from Sanford (near Orlando) because I felt I'd get better service- I was right and I'm glad I made the drive.

This was our second purchase with Harbor City Auto, and it was an exceptional experience--just like…read morewhen we bought our 2016 Subaru Outback. We had the pleasure of working with Chris Oglesby for the first time, and he was friendly, helpful, and attentive throughout the entire process. This time around we purchased our Cadillac XT6 and once again worked with Jay Jeffers, who made the experience smooth, easy, and genuinely enjoyable. The Cadillac XT6 was exactly what we were hoping to find, and the whole process--from exploring options to driving off the lot--was relaxed and stress-free. I cannot say enough about this dealership, and I've been purchasing vehicles for a long time! Harbor City Auto continues to be a place we trust, and we're both thrilled with our new car and the excellent service Jay and Chris provided.

Southeastern Honda

Southeastern Honda

2.8
(74 reviews)

I recently purchased a car from the preowned lot and the gentleman that I dealt with were awesome…read more I dealt with Micheal Burris (Big Mike) and Howard in finance. They were great. Very patient and professional. Give them a hollar if you need a good deal on a good

Buyer and Southeastern Honda customers beware. Honda vehicles are no longer built to the standard…read morethey once were, and the service experience at Southeastern Honda has similarly declined. Despite being a loyal, repeat customer since 2020, I have found that Southeastern Honda does not appear to value long-term customer relationships. I purchased a brand-new 2019 Honda Pilot from Southeastern Honda in 2020 and have consistently returned to their service department for all maintenance. This includes timely oil changes, fluid flushes, and all manufacturer-recommended maintenance and service minder requirements. The vehicle currently has approximately 75,000 miles. Despite this careful maintenance, the vehicle has required several costly repairs. These began with the replacement of the Honda Sensing camera and radar units, which cost approximately $2,300 in parts and labor. More recently, all warning lights illuminated on the dashboard, and diagnostics revealed the need for fuel injector replacement, as well as a timing belt and water pump replacement due to leakage ("timing belt wet"). This most recent repair totaled $3,363. The fuel injector issue is a well-documented problem affecting several Honda models, including the Pilot and Ridgeline. Honda issued a Technical Service Bulletin (TSB) and extended the warranty to 10 years or 150,000 miles for certain 2016-2019 Honda Pilots. Unfortunately, not all VINs are included in this coverage, despite identical issues occurring within the same model years....my vehicle being one of them. Knowing this, Southeastern did nothing to try to lower the cost to help. Additionally, Southeastern Honda's pricing is excessive, and there was no effort made to accommodate or support a loyal customer who has spent thousands of dollars at their dealership. Labor is charged at $200 per hour. While the actual work performed amounted to approximately 4.5 hours (approximately $900 in labor), I was charged $1,774.36 based on "book labor" rather than actual time spent. On top of this, a $90.57 credit card processing fee was added. Based on this experience, I would strongly encourage other customers to consider alternative Honda dealerships and to explore reputable independent repair shops for maintenance and repairs. In many cases, independent shops provide comparable or superior service at a significantly lower cost than dealership service departments. As for myself, I will no longer be giving my business to Southeastern Honda. Overall, this experience has been disappointing and has significantly diminished my confidence in both Honda's reliability and Southeastern Honda's commitment to customer service.

Michael's Auto Sales - car_dealers - Updated July 2026

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