Love this store! Amy and Cheri are so helpful. They are also very entertaining! I love all the…read morethings I can find - even things I didn't know I needed!

Went above and beyond to find me what I needed to finish a project. Definitely recommendread more

The Pottery Painting Place has a wonderful relaxing atmosphere with a helpful & friendly staff…read more There is a wide assortment of products to paint and they are ready to help and give tips if needed. I brought my kids frequently when they were younger and now we go together as adults. Highly recommend!

We went as a birthday party of 4 and had made reservations ahead of time. There are signs in the…read morewindow and throughout the store stating they do special events such as birthdays, bachelorette parties etc. However, when we arrived you couldn't tell our table from anyone else's. Nothing was set up special for our party. This left me wondering what exactly do they do for parties? The selection of items was lacking. Many items were down to their last one. The paint selection was vast and plentiful. The brushes in the tables only included one brush of each size. If you wanted to do small, detailed work and someone else had the small brush you were out of luck. The bathroom didn't have a light and you had to use a flashlight in order to see where you were going. You could still see how filthy it was though. Cobwebs and dirt filled the corners. I didn't want to touch anything. In fact, the whole place was filthy. No one wore masks except our party. *Covid protocols were not enforced at all.* Restaurants have stricter mask wearing policies then they do! They started cleaning up 30 minutes before closing and the lady working had a loud conversation with another person about how she would "be in trouble if she was even 5 minutes late" so that we would be able to hear her. She and another person kept coming to our table asking if we were done with our paints yet. We felt rushed and disrespected. The passive aggressive attitude wasn't necessary. We drove over two hours to come to this little business that doesn't take credit cards and treats people poorly. Edit: January 12, 2021 -We are definitely getting the run around. Finally was able to get through and was told to call back. Called back and was told "I don't know anything about that call back." Called back and was told must call back. Looks like they are keeping our pieces out of spite over review. Three stars now down to one. Edit: February 7, 2021- Spoke with Kim, the owner. We should be getting our pieces soon. They are going to the post office tomorrow. She had been unaware of Stacey's treatment of us and has apologized profusely. I believe her to be sincere and very genuine.

Excellent spot with so many unique gift ideas and cards for every occasion. Very pleasant team of…read moreworkers ready to assist you in finding that perfect something.

Worst customer service ever.....the women there working could not be bothered to rectify a simple…read moreproblem that was their fault. When corporate was notified they couldn't be bothered either.Sign of the times I guess.

All the stuff was nice in there it's just the employee the employee usually they're fine when I…read morewalk in they're really nice but today I walked in I'm just high. How are you be my friend she really judged us off our age and she's like let me know if I need to call all security after we just walked in like like I guess she's supposed to be the mature not threatening to call mall security for no readon!

one star, i went to it and they asked me if i was with an adult and i said no (i wasnt) and they…read moremade me leave. honestly why cant kids be in stores alone, i have been in multiple stores alone with no problem but when i go here they ask me to leave...

just wanted to thank you and say what a huge hit the slip and slide was this weekend. I've had…read moreseveral activities at children's parties before and nothing received the consistent use (by both kids and adults!) as this did. I had several people ask where it was from, so I'm sure it'll bring you additional renters :-) Additionally your staff that setup the slide were great, too. Thank you again, and we will be future repeat customers for sure.

Do not rent from this company. We asked for pickup at friday at 4. They came at Friday at 10 a.m…read moreand took the bounce house from a 1000 kids. The owner said we needed to pay another 800 dollars to have it for the rest of the day. Please do not do business with this company.

Started off being an enjoyable experience until we went to check out. The girl working there was…read morenot only miserable, when it came to asking about the price of a balloon bouquet she was extremely rude and wouldn't walk halfway down the register to check the price. I had to send my son to go check. She was cold and unresponsive and should not be working customer service. I'll remember to order off Amazon next time.

So my lady and I walk into party city today 7/24/19. We were shopping for multiple parties. RJ came…read moreright over and helped us find everything we needed, and with a smile!!!! I on accidentally dropped my ice coffee which exploded all over the floor. RJ went and cleaned it up and wouldn't let me help him, no matter how much I tried. The absolute least I could do is leave a great review for an awesome employee. Party city or any company would be thankful to have someone like him working g there. Kudos to RJ big thanks

Personal friendly service. Great people to work with extensive knowledge of the processes…read moreavailable. The we store and fundraising options make NEPA/Blue Heron a one stop shop. With no fee for design work they make it easy

Dropped a detail vest off to get screen printed ( they did not screen print) it was a heat…read morepress.which all fell off after 3 washes.. I also had a badge tab to be sewn on. Took a MONTH. And the badge tab looked horrible..see picture. I went to another place to have them put it on the right way, when I showed them what they did the lady at the counter burst out laughing and ran back and showed the rest of the staff, they were appalled at the quality.. other stuff I have had done there includes a jacket with 3M reflective material and they melted the jacket putting it on..This is a place if you need a t shirt for a softball game or something, DO NOT take your 300$ rain coat here