Not one to leave a bad review as I understand we can all have our bad days. Though the…read morecashier/customer service rep Gail has had the worst attitude during my visits. I left the store completely appalled after she refused to ring up the items I intended to purchase. I generally use the self checkout lane in order to prevent an interaction but learned there is no wrapping paper provided. If it wasnt for the cashier in the next lane I would have left all of my items behind

Awesome selection of beads, charms, wire, etc. Overall great store, and the workers were niceread more

The Pottery Painting Place has a wonderful relaxing atmosphere with a helpful & friendly staff…read more There is a wide assortment of products to paint and they are ready to help and give tips if needed. I brought my kids frequently when they were younger and now we go together as adults. Highly recommend!

We went as a birthday party of 4 and had made reservations ahead of time. There are signs in the…read morewindow and throughout the store stating they do special events such as birthdays, bachelorette parties etc. However, when we arrived you couldn't tell our table from anyone else's. Nothing was set up special for our party. This left me wondering what exactly do they do for parties? The selection of items was lacking. Many items were down to their last one. The paint selection was vast and plentiful. The brushes in the tables only included one brush of each size. If you wanted to do small, detailed work and someone else had the small brush you were out of luck. The bathroom didn't have a light and you had to use a flashlight in order to see where you were going. You could still see how filthy it was though. Cobwebs and dirt filled the corners. I didn't want to touch anything. In fact, the whole place was filthy. No one wore masks except our party. *Covid protocols were not enforced at all.* Restaurants have stricter mask wearing policies then they do! They started cleaning up 30 minutes before closing and the lady working had a loud conversation with another person about how she would "be in trouble if she was even 5 minutes late" so that we would be able to hear her. She and another person kept coming to our table asking if we were done with our paints yet. We felt rushed and disrespected. The passive aggressive attitude wasn't necessary. We drove over two hours to come to this little business that doesn't take credit cards and treats people poorly. Edit: January 12, 2021 -We are definitely getting the run around. Finally was able to get through and was told to call back. Called back and was told "I don't know anything about that call back." Called back and was told must call back. Looks like they are keeping our pieces out of spite over review. Three stars now down to one. Edit: February 7, 2021- Spoke with Kim, the owner. We should be getting our pieces soon. They are going to the post office tomorrow. She had been unaware of Stacey's treatment of us and has apologized profusely. I believe her to be sincere and very genuine.

Excellent spot with so many unique gift ideas and cards for every occasion. Very pleasant team of…read moreworkers ready to assist you in finding that perfect something.

Worst customer service ever.....the women there working could not be bothered to rectify a simple…read moreproblem that was their fault. When corporate was notified they couldn't be bothered either.Sign of the times I guess.

All the stuff was nice in there it's just the employee the employee usually they're fine when I…read morewalk in they're really nice but today I walked in I'm just high. How are you be my friend she really judged us off our age and she's like let me know if I need to call all security after we just walked in like like I guess she's supposed to be the mature not threatening to call mall security for no readon!

one star, i went to it and they asked me if i was with an adult and i said no (i wasnt) and they…read moremade me leave. honestly why cant kids be in stores alone, i have been in multiple stores alone with no problem but when i go here they ask me to leave...

Owner who says has been in business for 40 years needs to learn some phone and people skills . Have…read moreused them for 3 or more years now for bouncy houses with no problems until this year. Was told when this booked that the bouncy house would be picked up the next day which was a Sunday , perfect because I don't want that behemoth sitting on my lawn for longer than 24 hours ! So when I didn't hear from them on Sunday I called and they told me it would be first thing Monday....ok ...not really acceptable but I understand. Now they are 2.5 miles away so when I called at 9:00 am Monday and the owner said they are on the way I say great . I did a couple of errands and came home around 10:15 to find their equipment still on my lawn . I called back and talked to the same "rude " so called 40 year in business owner to ask why it wasn't picked up yet and he went off on a tangent about this being the busiest weekend and 200 other customers and no help , and then went on and asked me if I was one of "those guys " who sat around and watched my lawn all day ! WTF ? Who does this guy think he is ? So .....I had to do a face to face with this arrogant so called business owner . Sure enough....just what I thought....jumped up in my face and proceeded to tell me I'ma "Kenny" .....ya know a male "Karen"....not once but at least five times ! He is a lucky man.... I would not recommend doing business with this man unless you get a written contract for drop off and pick up times . Very unprofessional.

Personally I would work on customer service skills with whoever takes the phone calls. I had called…read moreand booked a bouncy house mid may for may 21st. While on the phone when booking we confirmed it was may 21st numerous times and at the end of the call the man even said " see you May 21st" I was never told to go check an email that was sent to me to confirm the info was entered correctly on your end. I figured seeing I was spending close to 400 dollars for a bouncy house for one day, that I was all set. It wasn't until the night before that I noticed I never got a confirmation email or call like I was told I would. That's what prompted me to get look for an email sent when booking and noticed it was scheduled for June 4th. So I called first thing in the morning to get this solved assuming the person that took my call accidentally entered that date wrong. The lady that answered was rude and took no accountability for anything. She sat there and pointed fingers at everyone else BUT the company's error. Repeating " how did you not catch this sooner" " this is why you should have checked the email." Listen I got that email WHILE on the phone booking, as the man I spoke to repeated multiple Times it was for may 21st and even repeated to say " see you may 21st" at the end of the call. Whether who thinks who is wrong in this situation, as a business I would have personally answered that phone and said " sorry about this confusion, let's see what we can do to fix it" instead of this lady sitting there question the customer (myself) on how WE didn't catch this error sooner. If someone is spending 350+ on my business I would just try and make it right. We have rented from you guys for quite a few years so it was extremely disappointed to be treated like garbage. The fact that then the woman said we would received the bouncy house after the party would have started? and then when they received a call from another family member of mine because I was extremely overwhelmed with how you were handling the situation, you continued to give them a hard time and when they got upset you proceeded to say you guys did not want to deliver to us anymore. Extremely unprofessional. This all could have been avoided with some better costumer service from the beginning. And we still have yet to receive an apology for this.