Higher prices; unfriendly staff; located next to Stop & Shop... My husband and I have been in this store more than once, and every time we thought that it was probably a bad idea. It's not often I give just one star, but I can't force myself to give more, especially after this last purchase. The man and woman who work there are not friendly and sometimes even rude. Don't know if they are the owners or managers. The shop's prices are somewhat higher than other liquor stores in the area too. I know it's difficult for liquor stores to price competitively with the larger chains nearby, but a smile and good service would bring more people in to shop. On a recent visit, after food shopping in the supermarket next door, we wanted a bottle of wine to go with our dinner. It was a Greg Norman $14 bottle, usually about $10-12 in other stores. We didn't mind paying extra for the convenience of being right there. When we opened the bottle at home, the cork was dry and broke apart: not a good sign. We noticed the color of the wine was very dark, not usual for Chardonnay. Just one sip told us the wine went bad. Too rancid to drink, we covered the top and took it back with the receipt. The owners/managers would not refund our money or give any credit or another bottle. They pointed to a sign on the counter that said, "ALL SALES FINAL!" They said it was the NY State law. Well, of course, I wouldn't expect them to take a bottle of liquor back and resell it, but this was bad wine. Shouldn't it have been dumped out and the bottle given back to the supplier for credit. Shouldn't we have been given credit or a replacement bottle of wine? We paid good money for something we had to throw out. My husband and I could not believe the attitude of these people. It wasn't their fault apparently. Bad merchandise, is our problem? Really? What angered me even more was the woman said I should write to the wine company and they will send me "free wine"! Oh, so now I'll get free wine, like that was the reason I was there? No, I didn't want free wine, just credit for something I paid for and had to throw out. That attitude, too often seen in the general population, is that you do whatever you can in order to get something for free. Well, I don't do that! I will never walk into that store again! read more

Michael's Liquor Store - Michael's Wines & Liquors - Beer, Wine & Spirits Near Me - Sayville, New York

They have everything you need for any recipe! I needed apricot brandy and peach schnapps for a white sangria recipe, I couldn't find it anywhere and had my niece looking on the South Shore. A neighbor told me about Michaels and I was pleased to find everything needed. read more

I've never yelped a liquor store before but I thought it necessary to try as much as I can to discourage people from shopping here. The prices are high but more importantly the staff is rude. I let it go once and made the mistake of going back a second time out of convenience. I walked into the small and empty store (except for the woman working the register who saw me walk in) bought my item and walked out literally without two words being exchanged. In other words no "hello", no "can I help you find anything?" (I was looking for a few min), and no "thank you" after I paid for my item. Unbelievable. I've even heard cranky people try to fake a thank you. Here, nothing... read more

The absolute worst customer service! Tried to order a large delivery to The Pines, spending several hundred dollars and the attitude over the phone was horrendous - they couldn't tell me the price of their product. I hung up and called J&J who were more than happy to help me out. Do yourself a favor and skip this place. read more

This store must be under new ownership. It's completely stocked, decent prices and the two times I've been there this month, extremely friendly and helpful. No rude woman that people seem to be talking about. I haven't tried to purchase over the phone so I can't comment about that, but I will be going back. read more

They will not accept a credit card payment over the phone. (It's 2016. Get it together.) They would not disclose any prices over the phone. Very rude and totally unhelpful. You would think businesses in Sayville would be happy to get the Fire Island business, but I guess not. I called J&J Liquor Store and they told me their prices, took my order and credit card info over the phone, and scheduled the delivery based on which ferry I would be on to Fire Island. GO TO J&J LIQUOR STORE - NOT HERE!!! read more

This place is a joke. Called them to inquire about prices for an order and the woman on the phone said it was company policy to not tell people what their products cost. Meantime, I had no problems with any other liquor stores that I was comparison shopping with. Until Michael's changes their attitudes and policies, I would recommend using J&J Liquor Store instead - it's right around the corner, the customer service is much better, and their prices are always fair. read more

I love this store!! I don't normally write reviews but the negative reviews spurred me to write one. The owners are incredibly friendly, helpful and always greet me with a smile. Unfortunately, people are more willing to write a negative review than a positive one. read more