We LOVE John's Auto!…read more My wife and I had an engine issue while we were on the highway and were able to make it to this safe haven of assistance! Jason was extremely kind, ran the codes to diagnose our issue, and provided us with a full report, including potential options we could take -- all within 10 minutes and without charging us a single cent! He closed up shop while we were sitting in the parking lot waiting for a tow to take us to a dealership, and before leaving, he stopped by our car to double check we were okay before he left for the night. What a gentleman! Our experience couldn't have been better! If you ever have a need with your car, I highly recommend John's Auto Service!

We have used John's Auto for years. The service is the best you will find. Prices are reasonable…read moreand they offer the AAA Discount. They are prompt, courteous, and troubleshoot problems, to find solutions, in a most expeditious manner. Even more impressive is their honesty, they are quick to tell you if your automobile is in fine working order. I took my car in today, with photos to show the leaking coolant I found on my garage floor. After taking the time to thoroughly check all pipes, fittings, etc. and some discussion (detective work) we realized that it was the second car in the garage that likely had a leak. They would not take a penny for the work they did to set my mind at ease. I highly recommend John's Auto in Charlton!

I just moved to the state. My truck had a head gasket issue. They could have charged me a lot to…read morefix but instead they were honest and told me the deal. Also waived the fee for diagnosis! I have been back twice for other cars and will continue to go there for a long time (at 60 not sure how long that is ). As honest as they come here! Do not hesitate to use this place!

Bob went out of his way to fix our truck the oil sending unit went out he fixed it and the next day…read moreit was doing the same thing he took us right in the next day put a new unit in and did it all free of charge .. great service he has our loyalty now forever. Bob & Lisa Potenti

Art is an exceptional guy who is very knowledgeable. Extremely professional, cares about the…read morecustomer and performs quality work. Highly recommend.

From the owner: "We provide convenient on-site high quality maintenance & repairs at discounted pricing."read more

The people at Steve's stayed after hours to help us when we called late on a rainy day last week…read more We'd ripped off one side of our front fender at a Mass Pike service center, and Steve's bolted it back on so we could continue our drive from NJ to NH. No charge for this quick and effective repair--just a BIG SMILE. We went on our way, reassured, relaxed and feeling so lucky to have met such nice and helpful people.

The people at Steve's are outstanding. My husband & I, while traveling on Rt. 84 got a flat tire…read more Although we had no body damage, the people at Steve's attempted to change our tire (little did we know that our 6-month-old hybrid Corolla had no donut). We called Toyota Care for help. We wound up waiting 3 hours for a tow, but the people at Steve's allowed us to use the lot and the restrooms while we waited. After a ridiculous amount of a wait, Brenda, in the office called the tow company that we were waiting for, and "shook them up". Within 20 minutes the tow showed up. While we were waiting we saw the great body work that they were doing on cars. I would trust these people to work on my car any time. I can't express our appreciation for he kindness we received from the staff at Steve's.

I had a great experience with Globe transmission.My car was having serious transmission issues and…read morethey were able to diagnose the problem quickly and explain everything clearly so I understood what was going on. The car runs smooth now and I can honestly say they saved me a lot of stress. Professional, knowledgeable, and trustworthy. I highly recommend them to anyone dealing with transmission problems. Thanks again for getting me back on the road!

I highly recommend Globe for all of your transmission needs. I was out camping in Sturbridge when…read moremy truck got stuck in 4 wheel drive while towing my trailer. I contacted Globe and they took my truck in right away. They quickly diagnosed the issue and got my truck back into 2 wheel drive. This was accomplished by unplugging the electric motor for the transfer case and cleaning it. The electric motor might be failing, but instead of charging me $1,000 to replace it they informed me to not switch out of 2 wheel drive until I get closer to home (about 120 miles away). Globe did not even charge me for the repair! They saved my vacation and kept me mobil. I can't thank them enough for that... this is an amazing company that cares about their customer. Spread the word, you will not be disappointed. Brian Plymouth, Ma

Very thorough analysis and repair work well done. Friendly and accommodating employees and ownerread more

Recently recognized for the Local community choice award winner for Best of Central Ma!!! Congrats…read moreScott!! Such a harder working awesome guy!! I, as well as my Husband have been going to Five Star Automotive for years. I fully trust Scott's work. He is one of very few honest to goodness business owners who can be trusted. He does good business and has a great team working for him. His competitive pricing is amazing too! I never have to worry about my vehicles I have taken to him. He has helped us out so many times. He's got a great big heart. We're the average poor family these days with kids and he has given us breaks because had we gone anywhere else we would have been paying a heck of a lot more. He does great things for people and our community. I am forever grateful for him. I don't ever want to take any vehicle I own to anyone else. What Scott says is 100% trusted and there is no better place! He's a busy guy and it can take a while to get in for service. But often times I will drop my vehicle off on a Sunday night and be ready to come get it a day or two later. And that's quite alright with me!! They have been really good to us. All great people. Friendly and I swear I could give them all a hug. We tell everyone we see to go to Scott. It's not just about business for Scott, he gives his all and he cares about people. It truly is a fantastic business! You must go to 5 star! We love them!!!

Melvin towed me and he was fast, pleasant and professional. Thank you for helping me out!read more

A $4000 job ended up costing $12000 for a replacement motor on our truck. We were lied to several…read moretimes about the job as progress continued and so did the price increase. Whatever you do get a quote for the full amount for repairs or you will be taken advantage and lied too.

Shawn helped us tremendously with a jumpstart while stranded at a gas station. He jumped the car…read moreand instructed us where to go to get a new battery. Very knowledgeable and highly recommended.

This man shawn is fraud . My truck got into a accident i saw his number on goggle called him he…read morecame and took estimate and told me that i will fix your truck . First he made me pay for tow to a place that was not even his own place it was his brothers place and not being from his city i don't know nothng. Than he said he owe 480 doller just for doing nothng i paid him that money. And next day he called me to send him 5000 doller because he has too buy truck part which i did send him through bank. After sending him money i went all the way from newyork to MA just to see what he has done in 3 days on my truck when i reach there my truck was there as it is . I called him he screamed and angry about that by i came . He again send us back . After 2 days i again went there from newyork to see if did anythng and he still didn't do anything and was keep saying that he didn't not received parts yet and wasn't ready to send me ordered recipts finally i towed my truck to other machinic shop . And called him more than 40 times he refused to give money . He's fraud a big fraud .

I found Joe when he was at a different location and he fix the convertible top on my 2007 BMW 650i…read moreand knew exactly what the problem was. Next I took it to him for rear shocks. He and his crew did a great job and I believe pays more attention to detail than the BMW dealership. I will take all my cars to him in the future. I am going in for front struts on my BMW and I have every confidence that the results will be superior. I will keep you folks posted.

Absolute hacks...and biggest liar I've ever met. **** Update…read more4/27/26 I had forgotten that my wife had a mini dash cam in the car showing front/rear. I will be posting a youtube video about this shop later this week. Will post the link here. It proves all that I've claimed (and they denied) This review, although long, may be helpful to non savvy automotive people. First and foremost, I was a dealer technician for over 20 years mostly for German and Swedish car dealers. That was after being diesel mechanic in the military for over 8 years. Since then, I've gotten into other things so my time has been limited. We also own 8 vehicles so I sometimes sublet some repairs, such as my wifes Mercedes ML350 just last week with Joe's automotive. This is the diesel version which has been amazing for 7 years. Never once has it failed. I'm pretty sure it has (never) even had a check engine light on since we've owned it. Anyway, it needed some fairly simple maintenance stuff and took it to Joe's. The two main things neded: new motor mounts and serpentine belt along with an oil change. I supplied the parts from a very reputable online supply house (FCP Euro) that Joe agreed to install by phone days before. This was the first time I've ever used this shop. I agreed to bring it in on Saturday (4/11/26) he said more than once that he'd only be there until "exactly 12" - and he knew we were coming. We got there at 11:42 and the place was locked up tighter than a drum, rude. I ended up writing everything down again on the key drop envelope and left it. Days later, he calls back trying to sell me that it's all set. It was close to his closing time so I said we'd be there in the morning. Luckily, I called in the morning before leaving. Joe then explains that our vehicle is "barely running" and in limp mode. I thought he was kidding at first. He seemed totally stumped as to what was wrong which was concerning to say the least. Hours later, he calls and trys to sell me a sensor that should NEVER have been touched for my requested work, I thought, (nonsense) part was fine. Then explains that I have an aluminum turbo intake pipe that is also broken, and leaking air. A pipe THEY needed to REMOVE to access the serpentine belt. Joe then tells me that it was "broken previously" and talked in circles. He went on and on how these things can happen "out of nowhere" not knowing I was a mechanic as well, at the time. He then complained about how much time he had "wasted" on this vehicle and reminded me again, he wanted it gone. Hours later he called and assured me that it was now "fixed" and we should come soon. It was once again, almost shop closing time so I explained that we'd have to come the following late morning which he didn't seem happy about. I arrived there without any bad attitude, none. I'm well aware that things break, and I wanted to go over everything in person. I simplywanted to "see" what happened and pay the bill. However, in my experience, mechanics are like some cops.... they don't like to have their SAY "questioned" even when wrong. SO, we pop the hood on my wifes vehicle and my jaw nearly dropped (some pictures attached) I've NEVER seen such hack work in my entire life. Not only was it beyond shoddy work, it said: I don't care about your vehicle, or your safety and I'm going to lie to your face and get "huffy" when you don't buy the bs. He ran a BOLT that was flopping around (threaded to nothing) jammed between live fuel lines to support the turbo intake that THEY broke. I immediately said.... wow! I've never seen something like this, it's not even safe. I still WAS NOT nasty about it. Joe however went ON and ON about how they didn't do it, I can't prove it, it's old (every excuse you can imagine) Just sat behind the desk sounding like Joe Pesci denying everything. ** However! I just recently replaced the fuel and air filters on this same vehicle. As my usual practice, I took pictures of the engine so everything goes back to factory specs. In these couple of pictures it shows my turbo intake, NOT BROKEN which I showed to Joe.... he yet still continued to DENY, because... he's a liar. Funny thing is, if they told me it broke, I wouldn't have cared. While still in the office, waiting to pay the BILL that he didn't have prepared, his wife threatened to "Call da' POLICE" I actually laughed and offered to do the same. As I went outside and started the Mercedes, I immediatly noticed that the radio, climate control not working as well as "SOS" flashing on the dash. None of which were EVER an issue. Of course, Joe knew nothing about that on an 89 degree day, after his "road test" I poked my head in the door and asked about it just prior to leaving. Within 6-7 miles driving home, it lost power and we needed to have it towed. Instead of fixing his horrid work myself, I'm having it towed to Mercedes of Springfield and will file suit of all expenses. Joe did everything except set the vehicle on fire.

Precision auto is the place to get any of your car needs, they fixed fixed my car after a major…read more acciden and it came out even better it was before ! the owner is such a great person always on top of everything making sure the customer is always happy ! I highly recommend this place.

From the owner: At Precision Motors Inc, we provide a carefully curated selection of quality pre-owned vehicles,…read morebacked by a commitment to reliability, transparency, and exceptional service. Our team offers tailored financing solutions for all credit profiles, including ITIN and passport approvals, making the buying process smooth and accessible. With a full in-house service facility, we ensure every vehicle meets high standards and continue to support our customers with professional maintenance, repairs, and warranty services. Proudly serving Worcester and surrounding areas — we also speak Portuguese