If I could give more than 5 starts I would…read more.. Last week my car stalled during rush hour on 495N and wouldn't start. A MassDOT driver stopped to check on me and gave me Thomas' number from ADR Towing, saying he'd take good care of me. Thomas showed up quickly, was friendly, and genuinely concerned about my situation. He even looked under the hood and found the issue right away. Unfortunately, it couldn't be fixed on the spot, so he towed me to Eastside Classics (reviewed them as well), where he keeps his equipment. They got right to work on my car and had me back on the road within an hour. What really stood out was that Thomas went above and beyond--he could have just towed me, taken payment, and left it at that. Instead, he made sure I got real help, which saved me from scrambling for a rental the next morning. If you ever need a tow, I can't recommend Thomas and ADR Towing enough.

I called for a tow because my car was stuck in the snow in my driveway. There was a delay (I wasn't…read morein a hurry), but the driver called twice to let me know when he'd be coming. When he did arrive he was friendly, pulled out my car, and gave a discount because of the delay in arrival. I highly recommend ADR Towing.

So my car came in with a paint chip down to the primer. I just bought the car a month ago. I went…read moreto Massasoit Auto Body, which is right down the street from me. I talked to Bob and we both decided to do the the whole panel. I drop my car off Monday morning. I called for an update on Wednesday and it was finished. I could not believe it. They've been around for 80 years, my neighbor told me she used them, but this was all after the fact. The job that they did was outstanding it all blended in perfectly. Every person that I talk to, there was very accommodating, polite, and very, very kind. You don't see that in this day and age. I will definitely bring my car back again. Hopefully I won't have to. and I will highly recommend this body shop. They stand behind their work

I brought my car here after putting a claim through my insurance. It was one of the suggested place…read moreto bring it. I chose this place because it is less than a mile from my house. My insurance company kept give him the run around. He ordered a part but my insurance company didn't want to approve the part they wanted him to straighten the part instead of putting a new part on.

Never had any issue dealing with these guys. I go there for my inspections and have used them for a…read moretow. I'd recommend them.

I bought a car "Wholesale" last September (2019) and was promised it would be delivered to me right…read moreaway and I still have not received it and its June 20th 2020. Billy (the owner) will no longer answer my phone calls or texts and thinks he's just going to keep my $2000 dollars but my Lawyer see's it different ! He also cannot produce a valid title and has given me a dozen different stories as to where the title is. He claims to be a towing business and yet he told me that he didn't have a tow vehicle to bring me my car LOL. Stay away people !

These guys epitomize top-notch service in body repairs. Not only did they help me with the claims…read moreprocess, they fixed my car right and wicked fast! I hope I don't have another accident anytime soon, but if I do, I'm getting it fixed at Central!

This place is the best body shop around, we have been here multiple times and they treat you like…read morefriends. They remembered who we were and did what ever they could to accommodate us! They made sure things were done to make our lives better and not theirs. I would go back just for the customer service! The quality of the work however will blow you away. When they are done no one could tell that they had worked on your car. The repairs are flawless and hold up to the test of time. Don't waste your time with the others just go here!

Ran into trouble when noticed the car over a big-bad oil puddle. Finding myself in Leicester I…read moreYelped helter-skelter; found Raul's had all the tools, and took it to get better. They were so nice, friendly and kind. Diagnosed the problem before I could drop a dime. Gave me a ride to keep me on time, and when the repair was done, don't you know, son-of-a-gun, they drove the car to my design. The price was fair I do declare. They took to easing my despair with their pleasant and personal flair. Thanks Stacy and Raul and all the rest of the mechanics; so cool!

My family has been using Raul's since we moved to Leicester about 5 years ago and have always been…read moremore than happy with the service provided. They have always been more than helpful even if it's a stupid question they are more than happy to help. From Stacy ( I hope I spelt it right ) in the front running around making sure everything is done on time to all of the mechanics they all know their stuff and are super friendly. Their prices are always great and the work is quality. We wouldn't take our cars anywhere else. Thank you Raul's for keeping our cars safe and on the road for my family.

This company is awesome. I was stuck with a flat in a not so good part of 290 and Jim not only…read moretowed me quick, but also came the next day on a Sunday and fixed my tire and rim. This guy went above and beyond expectations. Very satisfied. Thx Jim

Needed a tow in Worcester, MA happy Jim's towing came through fast, affordable and took care of me…read more Highly recommend them if you need towing

The first contact I had with One Stop Towing was 40 years ago. I just moved to Holland down the…read moreroad from 1 Stop Towing. I had no money and was driving an old station wagon. One of the bearings on the rear axle was gone. I went to buy a new bearing as I had no money to just bring it to a place to fix it. I attempted to fix it myself but had no bearing-puller and I was unable to remove the bearing my self. With a bicycle I pedaled to One Stop Towing, the nearest place where they serviced and worked on cars. I guess Dave Bell, the owner, felt sorry for me and pulled the bearing. When I asked for the price for his help, he answered, "good luck, you do not owe me anything." Over the years, even so I did service my cars myself if possible, on occasion I needed One Stop's service. I can not remember ever having any issues or was in any way disappointed. I consider Dave Bell a man with integrity and a big hart; the only flaw he may has is the inability to say no to anybody in need. Years ago, during a snow storm, I found myself in a ditch with my car; Dave was there to help me, not to make any money, he was there to help! I called him today as I need a rental truck to move stuff next week. He was very patient and explained me how the truck rental business has change over the years and how I most likely will find the rental truck I need. I'm in the retail business and found out that there is about 1% of the population you will never be able to satisfy, no matter what you do. Unfortunately, this 1% are the ones who leave probably 50% of all the reviews, and naturally they are without exception scathing. If you do some research to find out who these people are, you will find out that they never did anything meaningful their entire life and do not amount to much.

Just had my truck towed by 1 stop from Palmer to South Hadley. The driver did not have the truck…read moreproperly secured. NOt only that, they lost my Tonneau cover and thinks it is funny.

Been calling for over a year in a half for a letter stating car was sold to them. I get ignored and…read moreexcuse after excuse. Everytime I go to the company it's closed. Joke no customer service

My car had extensive front end damage, approximately $8,000.00. D & B returned the "finished" car…read moreto me w/a bent radiator that rubbed against a large hose. Unrepaired damage was discovered while having later service. Also, the paint job was a two-tone end result. (Car had a glass-out repaint 2 years ago so little excuse for not matching color.) Had the opportunity of having D & B "refix" their fix w/them & insurance but elected to not have D & B touch my car again! Sometimes "free" is not without expense, I do not trust D & B Autobody, Inc.