The first car my 16 year old bought for himself had major engine issues. They stated they did an…read moreinspection but obviously didn't seeing as it was an engine issue. They sent it to a 3rd shop who couldn't fix it, so they reluctantly let us "trade it in" as they wouldn't allow us to return it. The next car was more expensive but the guaranteed it was inspected....it wasn't. There were bolts missing holding on the front axels...again my son is 16 buying his own car. After reaching out to Dahl multiple times and being assured the GM would reach out, he has yet to. The person responding the texts kept guaranteeing the GM would reach out but still waiting. This patience continued over a week of waiting, no GM response. Highly encourage everyone to keep away from them, they don't do inspections, they roll them over for quick sells.

Geno and Dustin were extremely knowledgeable and helpful to us in choosing the best car for me and…read moremy wife. We ended up with an SUV that has all the latest technology and is a plugin hybrid. So far, we love it and Dustin has been quick to answer our questions and make sure we understand the features of the car and how to use them.The business manager, Dillon Denton who I call "Double D" is also very helpful and helped us choose an extended maintenance plan that is perfect for us. Additionally, Dustin sold us a new product to protect our new car from rust that carries a 190 year guarantee !! Thanks to the Dahl team for a fantastic experience. we will be back when we are ready to buy again in the future.

Dahl Hyundai service is a joke! They did a security update to my car and it screwed up the remote…read morestart. I know this wasn't their fault, but I found out that they were supposed to warn me about possible problems with the remote start and didn't . I went all the way to the service manager to try and get it fixed . He said that remote starts won't work after the update . I got pissed and called the Hyundai USA hotline. They said that there's a fix for it and gave me the service bulletin number. I called the Dahl service manager back and gave him the number. He said they would work on it right away and let me know by the end of the day. No call and they're closed until Monday. Monday will be two weeks that they've had my car!

My car broke down 90 miles from home. I left it late on a Sunday night and they had it fixed and…read moreready to go early afternoon Monday! Never fun breaking down away from home, but Dahl Hyundai did a great job!

I purchased a 2014 Toyota Rav4 Limited from DAHL Hyundai Mazda Subaru in Lacrosse Wisconsin in May…read more2025. It had around 113,600 miles at the time and although it had just arrived on the lot, an inspection was done and no issues were found. After buying the vehicle, I took it back to DAHL when it was time for an oil change as I was given a few free changes. The vehicle now has around 122,000 miles. At the beginning of 2026 the Rav began misfiring and stalling (even turning off while driving) in addition to a loud engine noise especially when starting. I brought it to DAHL service and was told I was going to need the timing chain and/or engine replaced which would cost $6000-$8000. I also was given the option of trade in but the value offered for the vehicle was only going to be $4500. I still have just under $5000 to pay on my loan and already have paid $15k+ on the vehicle. Deciding a second opinion would be best, I had my vehicle towed to a smaller repair shop in Lacrosse. Without even a deep inspection the immediately affirmed I had correctly concluded the need to replace the entire engine and timing chain was not necessary (especially at such low mileage for a Toyota). Based off their diagnostics, including the code readings, they replaced the solenoids and cam gear. The vehicle was running well but after only a few days once again, started misfiring and stalling. I had to get jumped to even get it back to the shop which is only a few miles away. The shop again did the code readings and also tested the oil pressure and it was very off, so it was deemed best to do a change. When accessing the oil components, they found the center post that goes through the filter was missing. This means that DAHL who changed my oil previously, left the post in the filter housing which caused all the issues. After putting in the new cup the pressure was back to normal and the vehicle ran perfectly, again proving the missing post in the housing was the overall problem. Since having the Rav returned to me, I have not had any further issues. All in all, the work done (replacing solenoids, cam gear, oil filter/cup and oil change) cost me about a $1000. All due to DAHL messing up a simple oil change! I have all the paperwork, the actual filter showing the missing center post, and word of testament from the smaller shop. Besides messing the oil change up by misplacing the center post of the filter, DAHL also lost my coolant reservoir cap! I was told I "needed a new one" when I had my vehicle looked at but the thing is, it was there when I bought the vehicle and no one but DAHL has done maintenance on the Rav so again, they misplaced a simple component! I will never recommend DAHL service to anyone nor will I return there. Quite frankly, I should be compensated because there was no reason I had to spend all this money and go through all this trouble! Although I enjoyed my initial experience when I purchased the vehicle, my dealings with DAHL are most definitely going to be continually impacted by this extremely negative and costly service ordeal.

Well.... My old girl ( Livvie the loved 2014 Outback) finally died at 253,000 miles. Casey was…read moreclear with what we needed, Caden was so polite and Samantha was uniquely efficient. Excited to make some memories in the Crosstrek.