Good reception and check in. Medical staff was attentive and helpful. Got a new drug…read moreprescription and made a follow up appointment for a year from now.

I saw Daniel Cooper MD in December 2024, and I'm incredibly grateful for his care. Seeing a…read moreurologist at my age was very scary, but he made me feel comfortable, listened to, and reassured the entire time. He was honest, straightforward, and calming, and when I became emotional, he took the time to make sure I was okay instead of rushing out. He treated me with kindness and respect and never made me feel judged. I truly feel God placed him in my path during a very difficult time in my life. The drive was worth it, and I highly recommend him to anyone looking for a urologist who genuinely cares.

I was referred to Dr. Guidera by the workers comp representative…read moreI Ubered over there and needed to go to Thunderbird hospital After my appointment there So Dr. Guidera Took time out of his schedule to drive me to Thunderbird hospital He did over and above what his responsibilities are If there was a 10 point scale He would be a 10

I unfortunately broke my wrist recently (again) and decided to come back to Dr. Guidera (I have…read morebeen here for two surgeries and haven't had any issues until now). To say the least, that was a mistake. They left me with a $230 bill for a 15 minute visit, X-rays, and a splint that I could've bought at Walgreens for $10. Not to mention, I already had an identical splint on when I walked in. To be fair, I asked for the new splint hoping it'd be better than what I had. It was worse, and came with a price tag of over $100. Guidera and his PA told me the X-rays they JUST took weren't good enough and recommended that I get a CT scan done. He made a surprised/disgusted face when I sighed and looked down when he said I may need surgery. Sorry, I don't want to spend thousands more on my wrist if I don't absolutely have to... Anyways, after Guidera reviewed the CAT scan, his office informed me that I 'definitely' needed surgery and referred me to another hand surgeon since Guidera was unable to operate on anyone for 4 weeks due to his own surgery/injury. Well, that doctor said I did not need surgery and put me in a cast. Bottom line: Stay away from this office. They will nickle and dime you.

I strongly recommend Dr. Williams. He is a Top-Notch Physician very caring and attentive to his…read morepatients' issues, concerns and overall quality of life. I actually enjoy and look forward to my office visits. Dr. Williams's office and staff are First-Class as well. Thank you, Dr. Williams. See you for my next checkup and review of my PSA test results in (6) six months. Enjoy your family! Most grateful.

They never take your call and rarely return calls. The one time Dr. William's PA actually called…read moreme back, she claimed we had no insurance (we have Humana). Humana was asking for clarification from the doctor about the change in meds. She couldn't be bothered and, two weeks later, I still do not have my meds. Gatekeepers who answer the phone (after usually 20 rings) are impatient and are only interested in sending you to voice mail. Can't get the meds, so now I need to find a new doctor.

I can't express how amazing Dr. Ahmed Akl and his staff are…read more I am 2 weeks out of surgery and it's the best thing I ever had done. I get to the hospital everything was like clockwork. Everything was on time. I had the best nurses. Of course I had the best doctor. Dr. Akl is life-changing.. I put off having the surgery because I didn't know what to expect. I didn't really know what was going on. 1st appointment he went over Everything made me feel so comfortable while educating me at the same time . Appointments- upon arrival I never had to wait longer than five minutes. Staff helps with insurance , questions plus anything else you need

Dr Akl is a wonderful Dr with a pleasant bedside manner. Most importantly, he fixed my bladder…read moreprolapse and I feel amazing. Alexis is his PA, she is also excellent. I would highly recommend this team. ​

When I saw this doctor, he assured me I would have a 99% improvement in my pre surgical symptoms…read more Not 100%, but surely 99%. His resident looked surprised that he had made the statement. On surgery day, a few minutes prior to surgery, the doctor changed the manner in which the surgery would be performed. Saying it was a better approach. Later I found out, "it" was not. Since I was under anesthesia, I am uncertain what the doctor, and/or his resident, did or how the snafu was orchestrated, but my bowel was sewn way up under my bladder with 4 stitches on either side, causing a closed loop small bowel obstruction. After surgery, I was in terrible pain, and I have a high pain tolerance. I knew something was wrong, but only the resident came to see me and gave me pain meds to block the pain, but never assessed what was causing the pain. The doctor never came to see me after surgery. The resident was not as nice as he had been prior to surgery. I was at a friend's house in Phoenix, I called the office, described that I was still having terrible pain, and was told "take your pain meds. that's what they are for". For several weeks, I informed the doctor and his office that I was in terrible pain and had a myriad of symptoms. The doctor assured me I was fine. I saw the doctor at two weeks post op. I told him I could not stand with out urinating on myself, no bowel movement since the surgery and I was in constant pain. I discussed all of my symptoms, which later I found out he never noted in my chart. I telephoned him regularly, as he gave me his personal cell phone number. He suggested I call him and not the office. He stated he would reassess me at 6 weeks post surgery and "that" would be my "new normal". I never got there, I had excruciating pain, and started vomiting bowel particles through my mouth. I called the doctor and he said it was just constipation and to take magnesium citrate. My post op care was non-existing. Long story short, I had to have a bowel resection due to the closed loop bowel obstruction. It took me years to recover my health. I still am not the same as before. Due to the "good ole boy system, It is was impossible to hold this doctor responsible for his actions.

Had my first visit today with Dr. Stone and I love him. So happy that I found a doctor that knows…read moreexactly what he's doing and definitely an expert with my medical issues. Update.. Although Dr. Stone is a good doctor, his staff is horrible. They treat you like a number, they don't care , they don't listen to your concerns. They push back on every Question that you have And act like you're nuts. Staff Is terribly rude, disrespectful and sarcastic and have a very demeaning attitude. Most of his staff are young girls that are on a power trip that have no idea how to communicate or talk to people. I got a lot of red flags that I chose to ignore first being I had made an appointment three or four weeks out because that was their soonest appointment. I called two days later mind you still weeks in advance to change the appointment to a different day and the girl that answered said she was going to have to put me on a hole to see if Dr. Stone wanted to see me anymore because I had changed an appointment. That was my first red flag. I should've ran so fast, but I didn't. I kept trusting that they will pull through for me with this horrible medical problem I had. I was basically desperate To get help, but I have now learned that no one has to put up with that kind of treatment and I will never succumb to any doctors office that treats you like shit. And what sad is a lot of doctors don't even know what their staff is telling their patients and They're just on these power And control trips. Especially D, Dr Stones medical assistant Debbie and Jessica. They treat every case the same. Although I have organs hanging out of me , they gave me such a hard time with my disability and medical leave from work. Staff discounted every thing I said, acted like it was no emergency. Try to say all I had was a little urinary incontinence when my cervix and bladder were and still are sticking out 4 inches outside of my body. I've been in such pain and called in sick to work and they had the nerve To ask me who told me to call in sick when I can't even sit without being in terrible pain. I had surgery scheduled and now I have to start over with my new doctor and they have made me have to postpone this very much needed surgery along with Jeopardizing my reputation at my job and jeopardizing my state disability. I have a very strenuous job and lift 50 pounds on a daily basis, but they didn't care. They acted like I was trying to take time off of work for no reason. Staff is very demeaning, rude and sarcastic. In this type of practice, Dr should really have educated staff that know how to talk to people, especially in this field . They literally made me cry four different times after hanging up with them. They kept changing their stories and just ganging up on you like bullies in grade school. Pretty pathetic so I've now gone to a different Doctor Who is amazing and his whole staff treats you with respect and listens to your concerns and actually cares. Steer clear of this practice because you will be terribly disappointed and frustrated your choice. If anyone decides to go with Dr. Stone's office, you will be pretty much on your own with no help from his staff. If you have complications or questions you might as well forget about telling them because they'll just poo poo your symptoms and act like you're insane. I don't think anybody wants or expects to be treated that way. I recorded every single phone call and I suggest anybody that may be going to them do the same. They just couldn't comprehend the simple fact that I work out of California, but live in Arizona and I've been paying in interstate disability for years and it's there for me to use in these situations. They kept saying that it was Fmla and it was Social Security disability and then jessica had the nerve to say sarcastically "well we're not in California, we're in Arizona. " Literally talk to me like I was a five-year-old. It was maddening There are Many better urogynecology practices. Don't make the mistake that I made. And also read the reviews. There are a-lot about his incompetent, uncaring staff even one says it's like his staff are sleepwalking through their jobs. Beware . Very sad situation. If anyone else has had any similar situations with Valley Urogynocology specialists, please do a review . Here is just one of many bad reviews about the staff. There are many more check, yelp, and Google and all the review avenues.

I loved the experience with these people. Had a PAE done at their Avondale az loacation. They are…read morecaring people calling me everyday to see how I was doing. Even after hours had a ph number to call if I needed help. 84 years old here never have had caring people when in need they are there for me.

Excellent health care experience had by my husband recently for a prostate procedure. Everyone from…read morethe doctors, nurses and office staff were professional and efficient! The nurse (Shawn I think was his name) explained the procedure in such a way that made it so easy to understand! His analogies were amazing!

I like the new modern location, close to my residence vs going to any of their other locations,…read morestaff is friendly and helpful, Dr Stern is very professional and considerate. The only recommendation I have is please get some signage up so one know where to go, it's an Emergency Facility with Offices in the back, no signs whatsoever and BTW it's Second Floor, Suite 201.

While the doctor and staff were very pleasant and I had no problem with getting an appointment…read morewithin a reasonable time, I was not happy with the care that I received. I explained my symptoms but also brought up recent test results that may have been related and the doctor just bypassed diagnosis and want to start with giving me pills. He gave me a trial to start with and scheduled another appointment. In the meantime, I went to another urologist outside of Academic Urology and Urogynecology and explained the same situation and now I have a number of tests scheduled in June to determine if there are bladder problems to be addressed. As a result I have cancelled my appointment with Academic Urology and Urogynecology and will be moving forward with my tests in June to determine if something bigger is going on that require more than just pills (i.e. a prescription with side effects).

Removed my gallbladder, proficient, professional, great bedside manner…read more Would highly recommend Dr.Starley and the staff of Honor Health Deer Valley Hosp. Could not had more friendly and congenial care!

about 5 years ago I was referred to Dr Low for gallbladder surgery. Rather than going ahead and…read moredoing it to make another car payment, he was honest to say it's not time, we'll address the situation when it's more appropriate. Sure enough, two years later it was time and I went in with the most confidence I'd every had in a Dr. There was a problem during the operation (nothing to do with him) and he took the time and expertise to fix it and it's been perfect. I can't say enough about his talent, friendliness, professionalism and knowledge. I can't imagine anyone would go wrong choosing Dr Low.