I've been seeing Dr Makani for over a year and she's been very thorough and on point with my care…read more We always have a great discussion and she takes my symptoms seriously without judgement.

Update: They are now under investigation by the state nursing board…read more Update: the NP(Ann Torres)called my insurance company AFTER terminating care and lied stating I had choosen to leave which triggered my claim getting closed. I have proof of everything. Please shut these jokers down. The old address for the MD on his medical license was linked to a warehouse in Dallas. Shady operation. Avoid at all cost!! Please see pictures below- the doctor on file overseeing clinic is NOT a Psychiatrists and does not even operate his home office in Texas. He is a family practice doctor. See pictures below for his license. He over see's 5-7 NP's per state accross multiple states. I was told by Aura they had a Psychiatrists on file over seeing care. They lied. The state of Texas allows brand new PMHNP fresh out of school to practice without oversite from actual Psychiatrists. They don't even allow DOCTORS to practice that way. I filed a complaint with medical board and had care terminated next day rather then them transferring care to someone more qualified. I was in the middle of a crisis with immune system attacking itself as a result of a drug the NP refused to adjust. I was given a medication that I had a horrible immune reaction to- and because of the inexperience of the NP and lack of quality oversight a severe reaction was missed that sent me to hospital 5x in a period of two months. Prior to the incident the NP insisted I stay on meds for 2 months even though I was struggling to tolerate drug and had requested more time to adjust and lower doses. After my immune system crashed I ran from Doctor to Doctor (roughly 15 in total) trying to understand why I was so sick. Not only did the NP not believe I was Ill they essentially blamed me and made snarky comments about me not actually being sick. I am in the process of getting let go from job because they did not facilitate a transfer to another physician to facilitate leave prior to terminating care. They delayed releases of medical records several times, insisted I take medication under duress of ending care if I didn't listen, and required I go for drug testing (which I passed) in the middle of running from doctor to doctor getting ill. I have 100's of messages telling them I was getting ill and going to ER- none of which is in my records. I've never felt so gas lit. The NP deserves to lose her job. New or not she should have caught reaction. I came to her so many times telling her how sick I was and she never told me my drug could cause this. She just sat there and watched me get ill then tried to cover it up. I wouldn't trust them. I am in process of taking legal action.

Office experience was fast and wait times were decent. Also easy access to building and parking is…read moreok.

I moved to San Antonio this summer and was looking for a new doctor that would take my insurance…read more After checking with my insurance company and verifying with the doctor's office, I was told that they accepted my insurance and that the doctor was taking new patients. I was given an appointment. On the Monday before my appointment, I received a phone call verifying my visit for that week. When I arrived at the office, I was told that they stopped taking my insurance in June (this is November...I made my appointment last month) and that I did not fill out the proper forms...I had found these on their website...I was told that the site was not updated and that the forms were no longer valid. Very inept office staff. I STRONGLY recommend against using this office site.

Good doctor I would recommend any patient to go see him works with you and he's good. He provided…read moreeverything

First and foremost, Dr. Penny is excellent at what he does. He is kind, patient, knowledgeable and…read morecompassionate. I relocated to Texas earlier this year and wanted to find someone who I could place some solid confidence behind. He was able to immediately address some issues I had and has been exceptionally supportive since then. Unfortunately, his office's outdated business practices create unnecessary inconveniences for the patient. This is why I have unfortunately chosen to seek a different doctor. Specifically: - he does not accept or bill medical insurance - he does not accept debit/credit cards I've had to pay 100% visit cost in cash upfront with every visit, and then wait for his office staff to mail me a receipt with ICD9 codes for insurance claim purposes. Otherwise, I get zero credit for meeting my annual deductible. These are way too many hoops to jump through when I could just have a simple per-visit copay and let insurance cover the rest. It's a shame that Dr. Penny's office has these policies in place, because I would otherwise be a loyal long-term patient. That said, if the insurance and payment restrictions are not an issue for you, then you will be in excellent hands. - Dr. Penny - 5 stars - Office Policies - 1 star 3 stars overall

I love this the facility. They are fast efficient and thorough. They listen to my concerns and…read moreaddress them all everytime. The staff is very friendly and professional. I was recommended by a friend and would definitely recommend to others.

Quality of care is excellent but not consistent. The staff is very sensitive to remarks said even…read morein jest and I was reprimanded after my PCP left the practice for remarks I made to staff who are female yes I am a male patient. I subsequently quit the practice.

Great visit Dr, Kelly is awesome. Very kind and explained everything I needed to do to get better…read more I really appreciate my conversation with her. Made my day .

I am pretty happy with this clinic for the following reasons…read more I don't have to pay or get validated to park. I can get in to see a PA if I want. Refills are a bit easier here than other clinics. Close to home But I don't feel like anyone here really cares.

Without a doubt the best Dr office in S A. The staff is always , kind, courteous, compassionate ,…read moreunderstanding, knowledgeable and professional. I'm not fond of the doctor's office but here I feel safe , calm and welcome. Dr. k is one of the best doctors I've ever dealt with. He had got a wonderful gift of communication!

I have had nothing but wonderful experiences at this office. The entire staff is incredibly…read morefriendly, welcoming, and efficient. Both Dr. Ana Calderon and Nurse Practitioner Stephanie Garza provide exceptional care; they truly take their time with you, listen attentively, and make you feel like a valued individual rather than just a number. I highly recommend Dr. Calderon and NP Garza to anyone looking for compassionate healthcare professionals with outstanding bedside manner.

*They have a new location.*…read more Dr. Rodriguez and his team have been my husband's provider for the last 13 years and mine for 3 years. I ended up switching to his office, because my previous primary care provider refused to even consider giving me a prescription to address anxiety issues, even though I had a recommendation from another healthcare provider. Dr. Rodriguez listened attentively and addressed all of my concerns. He really takes his time with each patient. Dr. Rodriguez is now part of the MdVIP program, so we switched to PA Heather and PA Jerry. Heather has been great. She is really good at presenting all of the options available for treatments and even puts stickers on my lab results. Overall, I recommend this office to my friends all the time.

Dr. Rodriguez is the best doctor I have ever had. He listens to you and takes the time to explain…read morethings. I can't speak highly enough of Dr. Rodriguez.